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Care Homes Owned by Avery Healthcare Group

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Avery Healthcare Group
High quality care homes providing first class care and attention for older people and people with disabilities. Over 20 years combined experience of providing safe, relaxing environments and offer a range of care services.

Avery Healthcare Group Locations (109)

 - Browse 109 Care Homes and Extra Care Housing owned by Avery Healthcare Group
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Virginia Water Care Home - Avery Collection
Christchurch Road, Virginia Water GU25 4BE 
9.8 176 reviews
Virginia Water Care Home - Avery Collection, Virginia Water, Surrey
"My dad is currently in Avery Virginia Water care home for respite, since he's been there his health and state of mind has improved…"   Read all 176 reviews
  • from £1,300 / week
  • 92 Rooms
Location Type Care Home

The Virginia Water Care Home boasts 91 spacious, airy rooms, each featuring en-suite bathrooms. Offering a choice between studio or deluxe 1-bedroom apartments, residents are encouraged to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
South Lodge Care Home - Avery Healthcare
307 London Road, Stoneygate, Leicester LE2 3ND 
9.8 103 reviews
South Lodge Care Home - Avery Healthcare, Leicester, Leicestershire
"My 93 year old mother came to South lodge for respite following a hip replacement. Despite the initial reservation about going to SL she…"   Read all 103 reviews
  • from £1,500 / week
  • 106 Rooms
Location Type Care Home

Located just off London Road, connecting Leicester to Market Harborough in the leafy conservation area of Stoneygate, South Lodge enjoys a splendid position with convenient access to shops, churches ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Acacia Mews Care Home - Avery Healthcare
St Albans Road East, Hatfield AL10 0FJ 
9.8 191 reviews
Acacia Mews Care Home - Avery Healthcare, Hatfield, Hertfordshire
"I am very satisfied with the care in the home, the staff are helpful and always ready to listen to any difficulties. I enjoy the activities…"   Read all 191 reviews
  • from £1,250 / week
  • 68 Rooms
Location Type Care Home

Acacia Mews in Hatfield opened in 2012 and offers services to those who need residential, dementia or respite care. The top floor of the three-storey building contains mini-suites with kitchen ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Cliveden Manor Care Home - Avery Collection
210 Little Marlow Road, Marlow SL7 1HX 
9.8 171 reviews
Cliveden Manor Care Home - Avery Collection, Marlow, Buckinghamshire
"My husband has now been a resident for nearly 6 months. The care and attention he has received has been exceptional. Nothing is too much…"   Read all 171 reviews
  • from £1,900 / week
  • 85 Rooms
Location Type Care Home

Cliveden Manor Care Home is a friendly and inviting setting delivering high-quality care services in a luxurious environment. The facility in Marlow offers various services, including residential, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hempstalls Hall Care Home - Avery Healthcare
Hempstalls Lane, Newcastle-under-Lyme ST5 9NR 
9.8 83 reviews
Hempstalls Hall Care Home - Avery Healthcare, Newcastle-under-Lyme, Staffordshire
"Mum has been with Hempstalls Hall Care Home for the last 11 months after a fall. Everyone at Hempstalls Hall are wonderful and care for…"   Read all 83 reviews
  • from £1,500 / week
  • 40 Rooms
Location Type Care Home

Hempstalls Hall, situated in a quiet suburb, stands as one of the finest among Newcastle Under Lyme care homes. Offering residential, respite and dementia care for individuals and couples or ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Newcross Care Home - Avery Healthcare
378 Prestwood Road, Wolverhampton WV11 1RH 
9.8 155 reviews
Newcross Care Home - Avery Healthcare, Wolverhampton, West Midlands
"Always a friendly welcome. Staff go above and beyond. The home is very clean and well looked after. The food looks lovely and there is…"   Read all 155 reviews
  • from £1,150 / week
  • 64 Rooms
Location Type Care Home

Located in the serene suburb of Fallings Park, on Prestwood Road, Newcross Care Home in Wolverhampton has been an integral part of the local community for over seven years. The home provides ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Frognal House Care Home - Avery Collection
Frognal Avenue, Sidcup DA14 6LF 
9.8 177 reviews
Frognal House Care Home - Avery Collection, Sidcup, London
"My mum came in for respite after being hospitalised and a bad fall. She feels very safe here, all the staff have been amazing and she is…"   Read all 177 reviews
  • from £1,450 / week
  • 131 Rooms
Location Type Care Home

Situated a brief distance from the town centre, Frognal House Care Home is purpose-built, offering a serene environment for elderly individuals to receive precise levels of care. Couples or ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Bourn View Care Home - Avery Healthcare
47 Bristol Road South, Bournville, Birmingham B31 2FR 
9.8 116 reviews
Bourn View Care Home - Avery Healthcare, Birmingham, West Midlands
"Very good in all areas. I came here for rest-bite, after being hit by a car, if I went home I wouldn't be able to do much as I live on my…"   Read all 116 reviews
  • from £1,150 / week
  • 80 Rooms
Location Type Care Home

Bourn View Care Home in Bournville opened its doors in June 2017, and it has quickly become one of the most impressive additions to Avery's repertoire of private care homes in the Midlands. They are ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Birchmere Mews Care Home - Avery Healthcare
1270A Warwick Road, Knowle, Solihull B93 9LQ 
9.8 75 reviews
Birchmere Mews Care Home - Avery Healthcare, Solihull, West Midlands
"My sister has been a resident at Birchmere for 18 months, living with Alzheimers Dementia. She increasingly became more vulnerable, but now…"   Read all 75 reviews
  • from £1,500 / week
  • 63 Rooms
Location Type Care Home

Birchmere Mews Care Home is a delightful home in Solihull. Benefitting from a thoughtful refurbishment, the home ensures the comfort and security of residents and is renowned not just for residential ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Derby Heights Care Home - Avery Healthcare
Rykneld Road, Littleover, Derby DE23 4BU 
9.8 144 reviews
Derby Heights Care Home - Avery Healthcare, Derby, Derbyshire
"If i could choose anywhere for my grandma to have been it would have been here. The home itself is beautifully furnished, clean and…"   Read all 144 reviews
  • from £1,250 / week
  • 75 Rooms
Location Type Care Home

Nestled in the village of Littleover, on the outskirts of Derby and adjacent to the Nuffield Private Hospital, Derby Heights Care Home offers quality and stylish retirement living. The home provides ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Greensand House Care Home - Avery Healthcare
West Avenue, Salfords, Redhill RH1 5BA 
9.8 53 reviews
Greensand House Care Home - Avery Healthcare, Redhill, Surrey
"I live in Devon and try to visit dad at least once a month. My observations are based on my latest visit. When I arrived dad was in his…"   Read all 53 reviews
  • from £1,500 / week
  • 76 Rooms
Location Type Care Home

Greensand House, a recent addition to the impressive Avery repertoire, has welcomed new residents since Autumn 2022. Setting the standard for quality furnishings, facilities and care, the Surrey care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Bridge Manor Care Home - Avery Healthcare
Mary Bond Court, Wombourne, Wolverhampton WV5 8DA 
9.8 35 reviews
Bridge Manor Care Home - Avery Healthcare, Wolverhampton, Staffordshire
"I cannot speak highly enough of Bridge Manor care home and the exceptional team there. From our first enquiry the whole care process has…"   Read all 35 reviews
  • from £1,200 / week
  • 66 Rooms
Location Type Care Home

Avery is thrilled to announce the addition of Bridge Manor care home to its extensive portfolio, welcoming residents in the West Midlands region to another exceptional option in Wolverhampton. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Grove Park Care Home - Avery Healthcare
100 Grove Lane, Headingley, Leeds LS6 2BG 
9.8 77 reviews
Grove Park Care Home - Avery Healthcare, Leeds, West Yorkshire
"My aunty has been at the care home since August and has been looked after brilliantly. She had been in other care homes, but this is by far…"   Read all 77 reviews
  • from £1,300 / week
  • 80 Rooms
Location Type Care Home

Grove Park Care Home is a sought-after care facility in the region. Located a short walk from Headingley train station and conveniently connected to central Leeds and the A660 Otley Road, the home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Esher Manor Care Home - Avery Collection
42 Copsem Lane, Esher KT10 9HJ 
9.8 194 reviews
Esher Manor Care Home - Avery Collection, Esher, Surrey
"My Grandfather was a resident at Esher Manor from October 2021 until his sad passing in June 2026. The family have always felt very at ease…"   Read all 194 reviews
  • from £1,550 / week
  • 88 Rooms
Location Type Care Home

Welcome to Esher Manor, a haven for those seeking exceptional care and support services in a luxurious environment. The residence accommodates up to 83 residents, offering a variety of living spaces, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Mousehold View Care Home - Avery Collection
28 Mousehold Lane, Norwich NR7 8HE 
9.8 44 reviews
Mousehold View Care Home - Avery Collection, Norwich, Norfolk
"It is like home from home for my father, who has settled in after an initial difficult transition, thanks to the staff that reassured us as…"   Read all 44 reviews
  • from £1,550 / week
  • 77 Rooms
Location Type Care Home

Mousehold View of Artisan Care is located in Sprowston, Norwich and offers person-centred Residential Care, Dementia Care and Respite stays that can even be booked a year in advance! The home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Middleton Lodge Care Home - Avery Healthcare
2A Middleton Avenue, Littleover, Derby DE23 6DL 
9.7 62 reviews
Middleton Lodge Care Home - Avery Healthcare, Derby, Derbyshire
"After a fall at home living independently, Dad decided he wanted to be looked after. We chose Middleton Lodge as it is clean, the staff are…"   Read all 62 reviews
  • from £1,450 / week
  • 63 Rooms
Location Type Care Home

A newly opened care home, Middleton Lodge Care Home offers exceptional comfort and quality, the perfect place for those looking for a secure, inviting, and supportive care home for their retirement ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Avery Park Care Home - Avery Healthcare
231 Rockingham Road, Kettering NN16 9JB 
9.7 91 reviews
Avery Park Care Home - Avery Healthcare, Kettering, Northamptonshire
"Our lovely dad came to Avery Park Care Home in March 2024 he spent two years enjoying himself with wonderful carers who made him smile be…"   Read all 91 reviews
  • from £1,500 / week
  • 120 Rooms
Location Type Care Home

Avery Park, established in spring 2021, delivers top-notch and personalised nursing, residential, dementia, and respite care in expansive and picturesque surroundings. Nestled in Kettering, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Camberley Woods Care Home - Avery Collection
Fernhill Road, Blackwater, Camberley GU17 9HS 
9.7 108 reviews
Camberley Woods Care Home - Avery Collection, Camberley, Hampshire
"My dad has been here in Camberley Woods for 4 1/2 years. In that time his condition - Parkinson's & Lewybody Dementia has deteriorated but…"   Read all 108 reviews
  • from £1,600 / week
  • 91 Rooms
Location Type Care Home

Camberley Woods Care Home stands out in Surrey with its high-quality furnishings indoors and serene gardens outdoors. Renowned for its top-notch nursing care, the home also offers residential care, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hinckley House Care Home - Avery Healthcare
Tudor Road, Hinckley LE10 0EH 
9.7 87 reviews
Hinckley House Care Home - Avery Healthcare, Hinckley, Leicestershire
"My brother has been a resident of the home for 9 months and was made to feel at home from the very beginning. He is now quite settled and…"   Read all 87 reviews
  • from £1,250 / week
  • 60 Rooms
Location Type Care Home

Part of Avery Healthcare's growing portfolio, Hinckley House is the group's second care home in Leicestershire and has been modelled on a highly acclaimed sister care home near Nuneaton. Since its ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Edenbridge Manor Care Home - Avery Healthcare
Mont St Aignan Way, Edenbridge TN8 5FA 
9.7 84 reviews
Edenbridge Manor Care Home - Avery Healthcare, Edenbridge, Kent
"I cannot rate Edenbridge Manor highly enough. My 93 year old mother has been there for 3 weeks respite care so far & possibly a 4th week.…"   Read all 84 reviews
  • from £1,680 / week
  • 85 Rooms
Location Type Care Home

Edenbridge Manor Care Home, a distinguished care residence in Edenbridge, showcases 85 opulent bedrooms spanning three levels. Its exceptional facilities, along with outstanding residential, respite ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Sonning Gardens Care Home - Avery Collection
Old Bath Road, Sonning, Reading RG4 6TQ 
9.7 150 reviews
Sonning Gardens Care Home - Avery Collection, Reading, Berkshire
"I gave a review but I wanted to put it on social media on a daily basis but I decided not to. The care is so good but was not allowed to…"   Read all 150 reviews
  • from £1,250 / week
  • 103 Rooms
Location Type Care Home

At Sonning Gardens Care Home, they deliver comprehensive care services, encompassing residential care to support individuals in their daily activities, nursing care for those requiring intensive, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Dukes Court Care Home - Avery Healthcare
159 Northampton Road, Wellingborough NN8 3PN 
9.7 120 reviews
Dukes Court Care Home - Avery Healthcare, Wellingborough, Northamptonshire
"My dad moved into Dukes Court after a long stay in hospital - unable to go home as no longer safe - lots of risks at home. Dukes Court I…"   Read all 120 reviews
  • from £1,350 / week
  • 60 Rooms
Location Type Care Home

A favoured care home in Northamptonshire, Dukes Court Care Home offers residential, respite and dementia care, along with well-planned retirement and assisted living in Wellingborough. This ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Braintree Mews Care Home - Avery Collection
Church Lane, Braintree CM7 5SE 
9.7 44 reviews
Braintree Mews Care Home - Avery Collection, Braintree, Essex
"My mum has been at Braintree Mews since November 2024 and settled in quickly. The staff are always friendly and welcoming each time I…"   Read all 44 reviews
  • from £1,250 / week
  • 75 Rooms
Location Type Care Home

Braintree Mews Care Home is ideally located just a 15-minute walk from the town centre, and offers top-notch dementia, residential and respite care. The team meticulously assess the unique needs ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Scholars Mews Care Home - Avery Healthcare
23-24 Scholars Lane, Stratford-upon-Avon CV37 6HE 
9.7 100 reviews
Scholars Mews Care Home - Avery Healthcare, Stratford-upon-Avon, Warwickshire
"I always receive a very pleasant welcome when I visit Scholars Mews which is so important. All of the staff are extremely helpful and…"   Read all 100 reviews
  • from £1,400 / week
  • 64 Rooms
Location Type Care Home

Scholars Mews is set in the heart of historic Stratford-upon-Avon. It provides care for the elderly with residential or dementia needs and also has facilities for nursing and respite care. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Poets Mews Care Home - Avery Healthcare
2 Cherry Avenue, Clevedon BS21 6DY 
9.7 63 reviews
Poets Mews Care Home - Avery Healthcare, Clevedon, North Somerset
"Needed to place mother in law in Poets Mews for 2 weeks respite care. From the initial call, having a walk round of the home right through…"   Read all 63 reviews
  • from £1,550 / week
  • 80 Rooms
Location Type Care Home

A purpose-built and carefully designed setting, Poets Mews Clevedon delivers personalised residential, respite and dementia care in a welcoming setting based in Somerset. The care home welcomes ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Avon Valley Care Home - Avery Healthcare
Tenniscourt Road, Kingswood, Bristol BS15 4JW 
9.7 147 reviews
Avon Valley Care Home - Avery Healthcare, Bristol, South Gloucestershire
"Words just cannot express how happy me and my sisters are that our parents are here. The staff are amazing, the activities are amazing,…"   Read all 147 reviews
  • from £1,400 / week
  • 78 Rooms
Location Type Care Home

Avon Valley opened in May 2019 and a warm welcome awaits for residents from across Bristol and South Gloucestershire areas. The home is situated in Kingswood, just off the A420 and close to the A4174 ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Astbury Manor Care Home - Avery Healthcare
Crowthorne Road North, Bracknell RG12 7AU 
9.7 63 reviews
Astbury Manor Care Home - Avery Healthcare, Bracknell, Berkshire
"My mother moved in to Astbury Manor in February 2026 and settled in immediately, which was a great relief. She is very happy there. The…"   Read all 63 reviews
  • from £1,400 / week
  • 65 Rooms
Location Type Care Home

Astbury Manor Care Home, a popular three-story residence in Bracknell, dedicates two floors to residential care and one to dementia care. Recognised for its award-winning design, the home is known ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Acer Court Care Home - Avery Healthcare
172 Nottingham Road, Nuthall, Nottingham NG8 6AX 
9.7 115 reviews
Acer Court Care Home - Avery Healthcare, Nottingham, Nottinghamshire
"Cannot praise the care at Acer Court enough. The staff, the facilities, the service are outstanding and every memmer of staff truely…"   Read all 115 reviews
  • from £950 / week
  • 78 Rooms
Location Type Care Home

Located next to Broxtowe Country Park in Nuthall, Acer Court offers professional and expert care for older people looking for residential care, dementia services or short-term respite care. Its ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Merlin Court Care Home - Avery Healthcare
The Common, Hyde Lane, Marlborough SN8 1JR 
9.7 77 reviews
Merlin Court Care Home - Avery Healthcare, Marlborough, Wiltshire
"Mum came to live in Merlin Court in March as her dementia diagnosis worsened. Mum has always been incredibly independent so we were very…"   Read all 77 reviews
  • from £1,450 / week
  • 62 Rooms
Location Type Care Home

Located just a short walk from the heart of the historic market town of Marlborough, Merlin Court provides residential, respite and dementia care. Adjacent to Marlborough Common and only a short ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Horse Fair Care Home - Avery Healthcare
Horse Fair, Rugeley WS15 2EL 
9.7 139 reviews
Horse Fair Care Home - Avery Healthcare, Rugeley, Staffordshire
"Since mum has moved into Horse Fair, she has come alive and is loving life again. She's very happy, feels safe and secure. All the carers…"   Read all 139 reviews
  • from £1,200 / week
  • 72 Rooms
Location Type Care Home

Horse Fair Care Home in Rugeley comprises a well-established community of elderly residents across Staffordshire. The home provides residential care and respite care for those seeking support, along ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Avery Healthcare Group Reviews (10295)

9.6

Avery Healthcare Group has a Group Review Score of 9.6 (9.594) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Avery Healthcare Group must have a Review Score.

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Review of

St Giles Care Home - Avery Healthcare

from J B (Son of Resident) published on 10 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with Staff Louise, Gemma, Vicky Always smiling and pleasant 10 out of 10
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Fleet Hall Care Home - Avery Collection

from J F (Daughter of Resident) published on 10 July 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been in Fleet Hall for 5 months now. The staff are very kind to her and treat her with respect. It was not easy making the decision to put her in a home but seeing her get her dignity back has confirmed we made the right decision. Fleet Hall is very welcoming and homely which is important
for helping your loved one adjust to their new life.
Reply from Melody Laver-Snape, Client Liaison Manager at Fleet Hall Care Home - Avery CollectionThank you for sharing your experience of the home and team here. It's wonderful to hear you feel the welcoming and homely atmosphere which is very important to us to provide to those living with us and those adjusting to their new home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elton House Care Home - Avery Collection

from Elaine G (Daughter of Resident) published on 10 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum went in for respite care for 2 weeks as I was going on holiday and she worries when I am away and not available if she needs me. Although she was wary at first about going in, she absolutely loved it and thought all the staff were wonderful. Following her stay she has decided that she does
want to go in as a permanent resident as she just felt much more confident and supported in there than living at home on her own, so I will be looking to arrange that in the near future.
Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you so much for sharing your wonderful feedback. We're delighted to hear that your mum had a positive experience during her respite stay with us. It's lovely to know that our staff were able to provide her with the support and comfort she needed, allowing her to feel more confident and at ease.
We would be extremely delighted to welcome her as a permanent resident and will do everything we can to make this transition smooth and enjoyable for both of you. We look forward to seeing you all soon and having your mum as part of our community once again. Best wishes to you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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  • Rooms
  • Value for Money
Review of

Fleet Hall Care Home - Avery Collection

from Moya M (Wife of Resident) published on 10 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband went to Fleet Hall in January 2026 initially for 3 weeks he is in assisted living with a newly refurbished suite on the ground floor with garden views After just a few days we jointly decided he would move in permanently Fleet Hall is the best choice in face it was my first and only choice
I had no need to visit other care homes My husband is so happy as indeed I am for him also for me with such trust and peace of mind The staff no matter what their job is at Fleet Hall are absolutely wonderful From the moment I walk in to visit my dear husband I feel such peace and the energy is perfect the other residents are always happy it's wonderful to interact with them Our beautiful little doggie is so loved there too it's wonderful that she can visit her daddy every day The management team are so involved with everything always there the carers all the ladies on reception are just wonderful The restaurant managers and staff the choice of food absolutely 5* in every way overall
Reply from Melody Laver-Snape, Client Liaison Manager at Fleet Hall Care Home - Avery CollectionThank you so much for taking the time to write such lovely words about the home and team at Fleet Hall. It is so lovely to hear of the trust you have in the team here as this is so crucial when having your loved one in care. We want everyone to feel at home and are so happy this has been reflected. We all enjoy Rosie coming into the home and how well behaved she is.
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  • Cleanliness
  • Treated with Dignity
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Review of

Waterhouse Manor Care Home

from Ian S (Son of Resident) published on 10 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum very unhappy to have to leave her own home but within a couple of days had settled down at Waterhouse Manor. At the end of her stay she did say she was sad to be leaving! Friendly staff...especially Maisie.
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  • Cleanliness
  • Treated with Dignity
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  • Staff
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  • Rooms
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Review of

Cliveden Manor Care Home - Avery Collection

from Sue A (Daughter-in-law of Resident) published on 9 July 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are always very friendly towards both my mother in law and her family when they visit. If only the care home had air-conditioning it would make such a difference to the comfort of all.
Food is plentiful if you choose to eat well and if its not to your liking the kitchen will always accommodate
special requests.
Reply from Karen Holmes, Home Manager at Cliveden Manor Care Home - Avery CollectionThank you for taking the time to share your feedback. We're delighted to hear that you and your mother-in-law's family always receive a warm welcome from our team. It's also wonderful to know that you've been pleased with the food and that our kitchen staff have been able to accommodate individual preferences whenever possible.
We appreciate your comments regarding air conditioning. We understand how much of a difference it can make during warmer weather, and your feedback is valuable as we continue to look for ways to enhance the comfort and wellbeing of everyone in our home.
Thank you again for your kind words and for your continued support.
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  • Cleanliness
  • Treated with Dignity
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  • Staff
  • Activities
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Review of

Middleton Lodge Care Home - Avery Healthcare

from L B (Friend of Resident) published on 9 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff were amazing! Caring, kind, welcoming and professional. My friend was looked after at Middleton Lodge as he had dementia and couldn't manage at home. The care he was given was excellent. Things in his room were labelled for easy access, activities put on to entertain, exercise the mind and
make friendships and his room was calm and peaceful for when he needed to rest. The ensuite, big double bed, drawer units, wardrobes and drinks whenever he wanted them, made it his home from home. Every time we visited we were greeted by staff by our names and given a warm welcome and refreshments. My friend was quite frail and confused at times but the staff provided excellent medical attention and adapted to his changing mobility. I am very grateful for all that the staff at Middleton Lodge did for my friend and the organisation and senior staff should be commended for making this care home a place of excellence.
Reply from Joanne Graves, Home Manager at Middleton Lodge Care Home - Avery HealthcareThank you for the lovely review and kind words. It was a privilege to be able to care for your friend during his stay here.
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Review of

Birchmere Mews Care Home - Avery Healthcare

from J S (Sister of Resident) published on 9 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been a resident at Birchmere for 18 months, living with Alzheimers Dementia. She increasingly became more vulnerable, but now she is in a safe, caring environment who are ultimately supportive and respectful with the whole team at Birchmere providing her with agreat quality of life. The
many varied activities provided each day, such as organised walks, quizzes, visiting entertainers, it's all about the individual. And of course the chef with the varied, quality menu. I have also been priveleged to sample.
Reply from Michelle Larder, Home Manager at Birchmere Mews Care Home - Avery HealthcareThank you for your lovely review and for sharing your experience.
We're so pleased to hear that your sister feels safe and well supported at Birchmere Mews. It means a lot to know that you've seen such a positive difference in her quality of life and that she's enjoying the activities on offer each day.
We're also delighted that you've enjoyed our chef's meals too! We'll be sure to share your kind comments with the whole team.
Thank you for your continued trust and support. It's a pleasure to care for your sister and be part of her journey.
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Review of

Brentwood Arches Care Home - Avery Collection

from A K (Son of Resident) published on 8 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I commend the outstanding care and support which the members of staff at the Brentwood Arches have given to my father and mother. It became most evident to me that this care and support comes from deep within the hearts of the members of staff, and is driven by love. With respect to their work, I have
seen the best in people. I wish to express my profound gratitude to the carers, the nurses, the care supervisors, restaurant staff, receptionists, activities team, the cleaners, the laundry and maintenance teams, and the managers. It is through their strong commitment to the health, well-being and happiness of the residents that they provide a home from home for all of them.
Reply from Cosmin Tiriteu, General Manager at Brentwood Arches Care Home - Avery CollectionThank you so much for your incredibly touching message. We are all deeply moved by your kind words regarding the care your father and mother receive here at Brentwood Arches. Knowing that you feel our support comes from a place of love means the world to us. Our dedicated carers, nurses, supervisors, restaurant staff, receptionists, activities team, cleaners, laundry and maintenance crews, and managers all strive to create a true home from home. Your recognition of their hard work and commitment is the greatest reward they could receive. We will certainly share your profound gratitude with the entire team. Thank you for your amazing feedback!
Warmly,
The Brentwood Arches Team.
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Review of

Butlers Mews Care Home - Avery Healthcare

from Patsy G (Daughter of Resident) published on 8 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
To the incredible team at Butlers Mews,
We want to express our deepest gratitude for the loving care you provided to my mother, Marion, in her last days. Knowing she was safe, comfortable, and in such gentle hands gave us total peace of mind.
A very special thank you goes to Shirley, Tracey, Kodie,
Divya and Sam for going above and beyond to look after her so wonderfully.
We would particularly like to mention Kodie. She is only 18, but she showed a level of maturity, empathy, and respect while administering mouth care that was deeply comforting to see. She is an absolute credit to your team.
Thank you all for turning a painful journey into a peaceful one.
With warmest thanks,
Patsy and Patsy
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Review of

Sonning Gardens Care Home - Avery Collection

from Bill U (Son of Resident) published on 7 July 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
On more than one occasion I had first-hand experience of unacceptably long response times for call buttons, and over the 3½ weeks Mum was there I learnt from several residents that overly-long response times were a regular problem. They certainly were for Mum.


The garden here is amazing. The rooms

are 5 star. The food is top quality, and some of the carers are lovely. But I do not believe there is a culture of care at Sonning Gardens: from both the General Manager and Deputy refusing to meet with me; to the Client Liaison Manager telling me (at best) half-truths; to what appears to be not enough carers to cover the needs of immobile residents. I would summarise the culture here as "it's our way or the highway", and suspect it starts at the very top.


Mum hated it here, but is fairly happy in her new care home. I'm writing as a warning to anyone who puts an immobile loved-one here. All that glitters is not gold.

Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you for taking the time to leave your feedback.

We are pleased that you recognised the quality of our gardens, accommodation, food, and the commitment of our team members.

We are sorry to read that your overall perception of your mother's stay was not a positive one. We take all feedback seriously and continually review our services to ensure we provide the highest standards of care and support for our residents. We sincerely wish your mother every happiness and comfort in her new home."
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Review of

Acer House Care Home - Avery Healthcare

from Nigel B (Son of Resident) published on 7 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Acer House for a year now and I am very happy with the care and support that she receives from Sam, Kirsty and their wonderful team. The food & drink is good and plentiful, clothing washed & returned in a timely manner, rooms have a high standard of cleanliness, assistance given with
personal care when desired and a range of activities providing mental and physical stimulation (not that mum participates in many of these). I am always warmly welcomed when I arrive at Acer House by their great reception team, and I have huge confidence in the medical team in their care for mum, who has dramatically improved health wise over the last year. I am comforted in knowing mum is being very well looked after at Acer House. I have no hesitation in recommending this Care Home.
Reply from Sam Ealden, Manager at Acer House Care Home - Avery HealthcareThank you for taking the time to review Acer House Care Home, mum has settled into the environment and has made significant improvements over the last few months in particular, the team are a credit to the home, every department working holistically to ensure positive outcomes for the residents and their families.
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Review of

Glenmoor House Care Home - Avery Healthcare

from Catherine R (Daughter of Resident) published on 7 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone are so nice, can't do enough for Mum.
Food lovely.
The manager is so nice to Mum. Check all the time with Mum.
Reply from Samantha Humphreys, Home Manager at Glenmoor House Care Home - Avery HealthcareThank you so much for taking time to leave such a lovely review. Your kind words truly mean a great deal to all of us.
I will make sure that your wonderful feedback is shared with the whole team, as they work incredibly hard and will really appreciate your recognition.
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Review of

South Lodge Care Home - Avery Healthcare

from Alison S (Daughter of Resident) published on 7 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 93 year old mother came to South lodge for respite following a hip replacement. Despite the initial reservation about going to SL she did settle after a few days. The place is delightful and all the staff so kind and professional. The management team are fantastic giving reassurance to mums family
as well as mum during her stay. The grounds are perfect for a respite setting. I would highly recommend South Lodge to anyone needing residential care
Reply from Donna M Bradley, Home Manager at South Lodge Care Home - Avery HealthcareThank you so much Alison for taking the time to review the care we provided for your Mum during her recent stay. It is always difficult when a loved one is anxious, but with reassurance and support from the staff team, Mum settled well. So, glad we could help.
We look forward to meeting you all again in the future. Many thanks Donna
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Review of

St Giles Care Home - Avery Healthcare

from T W (Friend of Resident) published on 6 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
St.Giles care home is a really lovely place decorated beautifully. The level of Care is 2nd to none. The staff are amazing with the residence and families are like.
I've seen firsthand how the resident are included in normal day-to-day activities like Christmas birthday parties Easter and even football.
The Care team work extremely hard I have witnessed and are very kind and calming to the resident.
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Review of

St Giles Care Home - Avery Healthcare

from K H (Daughter of Resident) published on 6 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really welcoming home. Staff always stop to say hello. Non-family members who visit always comment on this. Carers go the extra mile. We said we would never place mom (or dad) in a home but due to circumstances had to. Mom feels safe and secure in her room. Any little problems that may arise are always
dealt with. Always feel a little sorry for carers as they work so hard and as with all care home, more staff would be ideal but the carers always remain cheerful and couldn'y be more kind and caring.
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Review of

Rowan Court Care Home - Avery Healthcare

from R M (Son-in-law of Resident) published on 6 July 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My initial experience is first dampened, by the fact we are constantly unable to park on the home's car park. We counted the number of people/visitors in the 'visitors' log book who were currently booked-in, against car park spaces. This suggested that the staff were parked on this car park, which was
clearly "sign-posted" for visitors only? Considering we pay for the care, this is unacceptable practice. Electric plug socket was broken and on the floor for days. I had to change the extension lead myself, which was damaged because the bed was pushed into it? Dirty tissues under the bed. Wrong clothing items in the wardrobe. Improvements must be made!
Reply from Lacey Titley, Customer Service Advisor at Rowan Court Care Home - Avery HealthcareThank you for taking the time to review Rowan Court Care Home in Newcastle-under-Lyme. Your feedback is truly invaluable to us and our staff team. The team at Rowan Court have made direct contact to discuss the concerns that you have raised. Best wishes.
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Review of

Alice Court Care Home

from S S (Wife of Resident) published on 6 July 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Have always received a lovely welcome; the staff are courteous and kind.
On several occasions have stayed for lunch. Offered numerous drinks and snacks during the stay. Especially enjoy sitting with Frank in the garden,
Reply from Michelle Love-Patel, General Manager at Alice Court Care HomeThank you so much for your kind review, we are so glad you are happy with Alice Court Care Home and it's always a pleasure having you visit and stay for lunch.
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Review of

Alder House Care Home - Avery Healthcare

from G G (Wife of Resident) published on 6 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband took a couple of days to settle, but afterwards he was very content. The staff were absolutely brilliant and so caring towards him. The staff were always polite and informative when I rang.
Reply from Hayley Wood, Manager at Alder House Care Home - Avery HealthcareThank you for your lovely review, we're really pleased that your husband settled well with us.
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Review of

St Giles Care Home - Avery Healthcare

from Margaret J (Daughter of Resident) published on 6 July 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I think St Giles has been my moms life line we are so grateful to all the staff. Everyone works so hard.
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Awards / Recognitions (13)

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