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Care Homes Owned by Avery Healthcare Group

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Avery Healthcare Group
High quality care homes providing first class care and attention for older people and people with disabilities. Over 20 years combined experience of providing safe, relaxing environments and offer a range of care services.

Avery Healthcare Group Locations (109)

 - Browse 109 Care Homes and Extra Care Housing owned by Avery Healthcare Group
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Derby Heights Care Home - Avery Healthcare
Rykneld Road, Littleover, Derby DE23 4BU 
9.8 144 reviews
Derby Heights Care Home - Avery Healthcare, Derby, Derbyshire
"If i could choose anywhere for my grandma to have been it would have been here. The home itself is beautifully furnished, clean and…"   Read all 144 reviews
  • from £1,250 / week
  • 75 Rooms
Location Type Care Home

Nestled in the village of Littleover, on the outskirts of Derby and adjacent to the Nuffield Private Hospital, Derby Heights Care Home offers quality and stylish retirement living. The home provides ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Acacia Mews Care Home - Avery Healthcare
St Albans Road East, Hatfield AL10 0FJ 
9.8 188 reviews
Acacia Mews Care Home - Avery Healthcare, Hatfield, Hertfordshire
"Thus far, my experience of the home is very positive. I found the residence to be clean and all the staff to be kind and very helpful. My…"   Read all 188 reviews
  • from £1,250 / week
  • 68 Rooms
Location Type Care Home

Acacia Mews in Hatfield opened in 2012 and offers services to those who need residential, dementia or respite care. The top floor of the three-storey building contains mini-suites with kitchen ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Greenholme House Care Home
Summer Court, Ilkley LS29 7QZ 
9.8 19 reviews
Greenholme House Care Home, Ilkley, West Yorkshire
"This is a really excellent care home. The staff are kind, considerate and extremely welcoming - at all times. It has a lively atmosphere…"   Read all 19 reviews
  • from £1,300 / week
  • 71 Rooms
Location Type Care Home

Greenholme House Care Home, located in Ilkley, is a newly established facility that provides residential, dementia, and respite care for older individuals. The home boasts a warm and inviting ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Adelaide Care Home - Avery Healthcare
35 West Street, Bexleyheath DA7 4BE 
9.8 64 reviews
Adelaide Care Home - Avery Healthcare, Bexleyheath, London
"My mother spent 6 weeks on respite care after being in hospital for 4 weeks. She received the best possible care. I had no worried about…"   Read all 64 reviews
  • from £1,450 / week
  • 76 Rooms
Location Type Care Home

Adelaide Care Home in Bexleyheath is purpose-built and has an experienced and long-serving team who deliver compassionate care and support to residents and their families. Dementia, nursing care and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Birchmere Mews Care Home - Avery Healthcare
1270A Warwick Road, Knowle, Solihull B93 9LQ 
9.8 71 reviews
Birchmere Mews Care Home - Avery Healthcare, Solihull, West Midlands
"My first experience of Birchmere , as a worried and anxious daughter was professional, and empathetic. I made no appointment, and was…"   Read all 71 reviews
  • from £1,500 / week
  • 63 Rooms
Location Type Care Home

Birchmere Mews Care Home is a delightful home in Solihull. Benefitting from a thoughtful refurbishment, the home ensures the comfort and security of residents and is renowned not just for residential ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Newcross Care Home - Avery Healthcare
378 Prestwood Road, Wolverhampton WV11 1RH 
9.8 153 reviews
Newcross Care Home - Avery Healthcare, Wolverhampton, West Midlands
"my brother has recently moved into New Cross care home and I could not be more delighted with how he has been cared for. I knew the moment,…"   Read all 153 reviews
  • from £1,150 / week
  • 64 Rooms
Location Type Care Home

Located in the serene suburb of Fallings Park, on Prestwood Road, Newcross Care Home in Wolverhampton has been an integral part of the local community for over seven years. The home provides ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Greensand House Care Home - Avery Healthcare
West Avenue, Salfords, Redhill RH1 5BA 
9.8 49 reviews
Greensand House Care Home - Avery Healthcare, Redhill, Surrey
"My mum has been a resident since 12.12.25 she is happy, safe and well cared for. Without exception the team are fabulous, engaging and…"   Read all 49 reviews
  • from £1,500 / week
  • 76 Rooms
Location Type Care Home

Greensand House, a recent addition to the impressive Avery repertoire, has welcomed new residents since Autumn 2022. Setting the standard for quality furnishings, facilities and care, the Surrey care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Braintree Mews Care Home - Avery Collection
Church Lane, Braintree CM7 5SE 
9.8 44 reviews
Braintree Mews Care Home - Avery Collection, Braintree, Essex
"My mum has been at Braintree Mews since November 2024 and settled in quickly. The staff are always friendly and welcoming each time I…"   Read all 44 reviews
  • from £1,250 / week
  • 75 Rooms
Location Type Care Home

Braintree Mews Care Home is ideally located just a 15-minute walk from the town centre, and offers top-notch dementia, residential and respite care. The team meticulously assess the unique needs ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
South Lodge Care Home - Avery Healthcare
307 London Road, Stoneygate, Leicester LE2 3ND 
9.8 98 reviews
South Lodge Care Home - Avery Healthcare, Leicester, Leicestershire
"My dad stayed at South Lodge for a 2 week respite break over Christmas 2025. I can't recommend South Lodge enough starting from my…"   Read all 98 reviews
  • from £1,300 / week
  • 106 Rooms
Location Type Care Home

Located just off London Road, connecting Leicester to Market Harborough in the leafy conservation area of Stoneygate, South Lodge enjoys a splendid position with convenient access to shops, churches ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Grove Park Care Home - Avery Healthcare
100 Grove Lane, Headingley, Leeds LS6 2BG 
9.8 77 reviews
Grove Park Care Home - Avery Healthcare, Leeds, West Yorkshire
"My aunty has been at the care home since August and has been looked after brilliantly. She had been in other care homes, but this is by far…"   Read all 77 reviews
  • from £1,300 / week
  • 80 Rooms
Location Type Care Home

Grove Park Care Home is a sought-after care facility in the region. Located a short walk from Headingley train station and conveniently connected to central Leeds and the A660 Otley Road, the home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Springwood Corner Care Home
53 Ascot Road, Gravesend DA12 5AL 
9.8 12 reviews
Springwood Corner Care Home, Gravesend, Kent
"This Care Home runs to a very high standard and my mum couldn't be more comfortable and happier. The staff are very professional and…"   Read all 12 reviews
  • from £1,500 / week
  • 62 Rooms
Location Type Care Home

Springwood Corner Care Home offers high-quality residential, respite, and dementia care in Gravesend, Kent. Opened in June 2025, the home provides a warm and welcoming environment where residents ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Esher Manor Care Home - Avery Collection
42 Copsem Lane, Esher KT10 9HJ 
9.8 190 reviews
Esher Manor Care Home - Avery Collection, Esher, Surrey
"Esher Manor looked after my father for the last six weeks of his life. The standard of care he got there was of the highest order. The…"   Read all 190 reviews
  • from £1,550 / week
  • 88 Rooms
Location Type Care Home

Welcome to Esher Manor, a haven for those seeking exceptional care and support services in a luxurious environment. The residence accommodates up to 83 residents, offering a variety of living spaces, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Sonning Gardens Care Home - Avery Collection
Old Bath Road, Sonning, Reading RG4 6TQ 
9.7 145 reviews
Sonning Gardens Care Home - Avery Collection, Reading, Berkshire
"From the first meeting - walk about it was obvious to me this care home was perfect for my aunt. The " feel" is one of listening,…"   Read all 145 reviews
  • from £1,250 / week
  • 103 Rooms
Location Type Care Home

At Sonning Gardens Care Home, they deliver comprehensive care services, encompassing residential care to support individuals in their daily activities, nursing care for those requiring intensive, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Ascot Grange Care Home - Avery Collection
Bagshot Road, Ascot SL5 9PR 
9.7 100 reviews
Ascot Grange Care Home - Avery Collection, Ascot, Berkshire
"Mark and his outstanding team at Ascot Grange looked after my mother with respect, dignity, care and compassion over her three year stay.…"   Read all 100 reviews
  • from £1,650 / week
  • 106 Rooms
Location Type Care Home

In a lovely leafy location with extensive landscaped gardens, Ascot offers something for everyone. With private en-suite accommodation coming in various sizes and styles, all complemented by either ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Avery Park Care Home - Avery Healthcare
231 Rockingham Road, Kettering NN16 9JB 
9.7 91 reviews
Avery Park Care Home - Avery Healthcare, Kettering, Northamptonshire
"We were celebrating my mum's 90th in the private dining room. Decorated in style with personalised banners, lovely food and fantastic…"   Read all 91 reviews
  • from £1,500 / week
  • 120 Rooms
Location Type Care Home

Avery Park, established in spring 2021, delivers top-notch and personalised nursing, residential, dementia, and respite care in expansive and picturesque surroundings. Nestled in Kettering, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Middleton Lodge Care Home - Avery Healthcare
2A Middleton Avenue, Littleover, Derby DE23 6DL 
9.7 55 reviews
Middleton Lodge Care Home - Avery Healthcare, Derby, Derbyshire
"My wife passed away at the Middleton Lodge on Friday, 13th March 2026. She could not have had more care and sympathetic attention anywhere…"   Read all 55 reviews
  • from £1,300 / week
  • 63 Rooms
Location Type Care Home

A newly opened care home, Middleton Lodge Care Home offers exceptional comfort and quality, the perfect place for those looking for a secure, inviting, and supportive care home for their retirement ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Edenbridge Manor Care Home - Avery Healthcare
Mont St Aignan Way, Edenbridge TN8 5FA 
9.7 80 reviews
Edenbridge Manor Care Home - Avery Healthcare, Edenbridge, Kent
"My mother moved into Edenbridge Manor yesterday. I was worried about how it was going to be, but it shouldn't have been. The reception was…"   Read all 80 reviews
  • from £1,680 / week
  • 85 Rooms
Location Type Care Home

Edenbridge Manor Care Home, a distinguished care residence in Edenbridge, showcases 85 opulent bedrooms spanning three levels. Its exceptional facilities, along with outstanding residential, respite ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Knowle Gate Care Home - Avery Healthcare
1331 Warwick Road, Solihull, Solihull B93 9LW 
9.7 82 reviews
Knowle Gate Care Home - Avery Healthcare, Solihull, West Midlands
"A wonderful, caring and lovely new home for my father-in-law. We looked at several homes in the Solihull area and the facitlties here are…"   Read all 82 reviews
  • from £1,463 / week
  • 60 Rooms
Location Type Care Home

Knowle Gate Care Home is located just a short distance from Solihull in the West Midlands, near the picturesque village of Knowle and the M42. The home provides residential, respite and dementia care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Purley Gardens Care Home - Avery Collection
21-27 Russell Hill Road, Purley CR8 2LF 
9.7 140 reviews
Purley Gardens Care Home - Avery Collection, Purley, London
"My mother-in-law has settled in very well and she is flourishing at Purley Gardens. The care she receives is of a very high standard. I am…"   Read all 140 reviews
  • from £1,400 / week
  • 119 Rooms
Location Type Care Home

Purley Gardens offers high-quality personalised residential, dementia and nursing care to those in the Purley, Surrey and South London areas. Respite care is also available whilst you recover after a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Spencer House Care Home - Avery Healthcare
Cliftonville Road, Northampton NN1 5BU 
9.7 84 reviews
Spencer House Care Home - Avery Healthcare, Northampton, Northamptonshire
"Before deciding on a home for respite care. I was given a tour of Spencer House. Without exception the staff were extremely welcoming. I…"   Read all 84 reviews
  • from £1,350 / week
  • 67 Rooms
Location Type Care Home

Northampton is central to Avery Healthcare, serving as both its base and place of origin. The area's history has given rise to a cluster of well-established care homes under the Avery umbrella in ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Avon Valley Care Home - Avery Healthcare
Tenniscourt Road, Kingswood, Bristol BS15 4JW 
9.7 144 reviews
Avon Valley Care Home - Avery Healthcare, Bristol, South Gloucestershire
"My mother was in Avon Valley for 41/2 years and was cared for with dignity + compassion to the very end. The team supported me + my family…"   Read all 144 reviews
  • from £1,400 / week
  • 78 Rooms
Location Type Care Home

Avon Valley opened in May 2019 and a warm welcome awaits for residents from across Bristol and South Gloucestershire areas. The home is situated in Kingswood, just off the A420 and close to the A4174 ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Horse Fair Care Home - Avery Healthcare
Horse Fair, Rugeley WS15 2EL 
9.7 138 reviews
Horse Fair Care Home - Avery Healthcare, Rugeley, Staffordshire
"So pleased with the 'different' care. My parents have received at Horse Fair. Their needs have been met, although they are completely…"   Read all 138 reviews
  • from £1,250 / week
  • 72 Rooms
Location Type Care Home

Horse Fair Care Home in Rugeley comprises a well-established community of elderly residents across Staffordshire. The home provides residential care and respite care for those seeking support, along ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Hinckley House Care Home - Avery Healthcare
Tudor Road, Hinckley LE10 0EH 
9.7 86 reviews
Hinckley House Care Home - Avery Healthcare, Hinckley, Leicestershire
"My brother has been a resident of the home for 9 months and was made to feel at home from the very beginning. He is now quite settled and…"   Read all 86 reviews
  • from £1,250 / week
  • 60 Rooms
Location Type Care Home

Part of Avery Healthcare's growing portfolio, Hinckley House is the group's second care home in Leicestershire and has been modelled on a highly acclaimed sister care home near Nuneaton. Since its ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Astbury Manor Care Home - Avery Healthcare
Crowthorne Road North, Bracknell RG12 7AU 
9.7 63 reviews
Astbury Manor Care Home - Avery Healthcare, Bracknell, Berkshire
"My mother moved in to Astbury Manor in February 2026 and settled in immediately, which was a great relief. She is very happy there. The…"   Read all 63 reviews
  • from £1,400 / week
  • 65 Rooms
Location Type Care Home

Astbury Manor Care Home, a popular three-story residence in Bracknell, dedicates two floors to residential care and one to dementia care. Recognised for its award-winning design, the home is known ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Dukes Court Care Home - Avery Healthcare
159 Northampton Road, Wellingborough NN8 3PN 
9.7 115 reviews
Dukes Court Care Home - Avery Healthcare, Wellingborough, Northamptonshire
"Our Dad Barrie was as in Dukes care home for just over 2 years. What a wonderful and happy place. We live up in Glasgow so was such a…"   Read all 115 reviews
  • from £1,350 / week
  • 60 Rooms
Location Type Care Home

A favoured care home in Northamptonshire, Dukes Court Care Home offers residential, respite and dementia care, along with well-planned retirement and assisted living in Wellingborough. This ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Elvy Court Care Home
200 London Road, Sittingbourne ME10 1QA 
9.7 99 reviews
Elvy Court Care Home, Sittingbourne, Kent
"A wonderful respite stay for mum at very short notice! The staff were very caring, friendly, approachable, and nothing was too much…"   Read all 99 reviews
  • from £1,350 / week
  • 55 Rooms
Location Type Care Home

Nestled in a serene residential area of Sittingbourne in Kent, Elvy Court Care Home offers a peaceful retreat. A leisurely stroll takes you to the vibrant town centre, with convenient connections ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Guildford House Care Home - Avery Collection
The Astolat Business Park, Astolat Way, Peasmarsh, Guildford GU3 1NE 
9.7 82 reviews
Guildford House Care Home - Avery Collection, Guildford, Surrey
"I wish to express my utmost satisfaction with the exemplary care provided by Guildford House for my husband. He was a Resident there in…"   Read all 82 reviews
  • from £1,450 / week
  • 101 Rooms
Location Type Care Home

Guildford House Care Home provides residential care, nursing care, dementia care, and respite care in a stunning environment. Guildford House Care Home offers a comprehensive package for the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Poets Mews Care Home - Avery Healthcare
2 Cherry Avenue, Clevedon BS21 6DY 
9.7 61 reviews
Poets Mews Care Home - Avery Healthcare, Clevedon, North Somerset
"The Care our mum receives at Poets Mews is excellent. In particular the range of activities are brilliant. The Food is wonderful and the…"   Read all 61 reviews
  • from £1,550 / week
  • 80 Rooms
Location Type Care Home

A purpose-built and carefully designed setting, Poets Mews Clevedon delivers personalised residential, respite and dementia care in a welcoming setting based in Somerset. The care home welcomes ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Scholars Mews Care Home - Avery Healthcare
23-24 Scholars Lane, Stratford-upon-Avon CV37 6HE 
9.7 99 reviews
Scholars Mews Care Home - Avery Healthcare, Stratford-upon-Avon, Warwickshire
"My mum has been a resident since November 25 and receives the most amazing care. The staff are kind, compassionate and respectful and…"   Read all 99 reviews
  • from £1,400 / week
  • 64 Rooms
Location Type Care Home

Scholars Mews is set in the heart of historic Stratford-upon-Avon. It provides care for the elderly with residential or dementia needs and also has facilities for nursing and respite care. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Merlin Court Care Home - Avery Healthcare
The Common, Hyde Lane, Marlborough SN8 1JR 
9.6 76 reviews
Merlin Court Care Home - Avery Healthcare, Marlborough, Wiltshire
"Mum came to live in Merlin Court 6 months ago after a fall. She was so well cared for that she decided to stay and it has worked out…"   Read all 76 reviews
  • from £1,200 / week
  • 62 Rooms
Location Type Care Home

Located just a short walk from the heart of the historic market town of Marlborough, Merlin Court provides residential, respite and dementia care. Adjacent to Marlborough Common and only a short ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Avery Healthcare Group Reviews (9993)

9.6

Avery Healthcare Group has a Group Review Score of 9.6 (9.552) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Avery Healthcare Group must have a Review Score.

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Review of

Elton House Care Home - Avery Collection

from Michael S (Great-grandson of Resident) published on 27 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
"We didn't end up using Elton House in the end, as my grandmother's condition changed, but I still wanted to leave a review because the staff were so attentive, understanding and patient throughout. The facilities are excellent, of course, but it was really the kindness and care of the staff that
stood out most and made such a strong impression on us.
Reply from Jenny Bloomberg, Client Liaison Manager at Elton House Care Home - Avery CollectionThank you so much for taking the time to share this thoughtful review, especially during what must have been a difficult period for your family. Although your grandmother didn't come to stay with us in the end, we're truly grateful for your kind words.
Our team will be touched to hear that their attentiveness, patience and understanding made such a positive impression. We believe that genuine care begins long before someone moves in, and it means a great deal to know that this came across to you.
We wish you and your family all the very best, and please don't hesitate to reach out if we can support you in any way in the future.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Crispin Court Care Home - Avery Healthcare

from Lesley B (Daughter of Resident) published on 27 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing, can't fault anything. The staff are so kind, gentle & professional. It has been a wonderful experience.
Reply from Julie Tara, Customer Service Manager at Crispin Court Care Home - Avery HealthcareThank you for taking the time to review Crispin Court Care Home and for your amazing 5-star review. Your kind words about our home and the staff team are truly invaluable to us, we are delighted to hear how satisfied you are with the exceptional level of care your loved one is receiving, giving you and your family the peace of mind you deserve. Thank you again for the review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Squires Mews Care Home - Avery Healthcare

from M A (Sister of Resident) published on 24 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Squires Mews is a beautiful home providing everything that is essential to residents. Staff are on the whole very caring and efficient. The residents are treated as family and are very happy. My sister loved to join in all the activities that are provided daily.
Reply from Heidi Smith, Home Manager at Squires Mews Care Home - Avery HealthcareThank you for your lovely review, it is an absolute pleasure looking after your sister
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Pemberley House Care Home - Avery Healthcare

from Sian A (Granddaughter of Resident) published on 24 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Pemberley House has been a place of genuine comfort and reassurance for our family, and most importantly, for my grandmother, who now calls it home. Entrusting the care of a loved one to others is never easy, but from the very beginning, the team at Pemberley House have demonstrated a level of compassion,
ignity, and professionalism that has far exceeded our expectations.


What stands out most is the kindness of the staff. There is a quiet consistency in the way they treat residents- not as patients, but as individuals with rich lives, histories, and personalities. My grandmother is spoken to with warmth and respect, and it's clear that her wellbeing is not just a duty, but something they genuinely care about.


We are deeply grateful to the entire team for the dignity, kindness, and humanity they bring to work each day. It is not simply a place of care- it is a place of compassion, and that makes all the difference. Thank you.

Reply from Pamela Sharman, Client Liaison Manager at Pemberley House Care Home - Avery HealthcareDear Sian
Thank you for your warm review, it is uplifting to know your comments and will definitely be shared with our team, it is much appreciated.
Our best wishes to you and your family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Glenmoor House Care Home - Avery Healthcare

from Jonathan C (Son of Resident) published on 24 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have no previous experience of any care home yet every member of staff I have met have been kind, considerate and very helpful.
The facilities seem very good and the home is always clean and tidy.
I believe that the hot meals could be improved a little but, I must stress, I have not eaten there
and so this is not from my own experience.
Reply from Samantha Humphreys, Home Manager at Glenmoor House Care Home - Avery HealthcareThank you for taking the time to share your feedback.
We are pleased to hear about your overall experience and we appreciate your comments regarding the food.
We understand how important mealtimes are to our residents wellbeing and enjoyment and we are always looking for ways to improve.
Your feedback has been shared with our kitchen team and we will continue working to ensure meals meet both nutritional needs and personal preferences.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Droitwich Mews Care Home - Avery Healthcare

from Jo M (Resident) published on 23 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The welcome card and fruit were a lovely touch. All the teams were excellent, friendly, efficient, professional, nothing too much trouble. The food was excellent: presentation, quality and choice. Facilities were good (I would have liked an exercise bike). Wouldn't hesitate to recommend it. In the words
of Arnie, "I'll be back".
Reply from Hannah Atkinson, Home Manager at Droitwich Mews Care Home - Avery HealthcareThank you so much for your lovely feedback. We're delighted you enjoyed the welcome touches, food, facilities, and most importantly the service from our teams. Your kind words about their friendliness and professionalism will be very much appreciated.
Thank you also for the suggestion regarding an exercise bike it's really helpful to hear and we'll certainly take it on board for future improvements.
We truly appreciate the recommendation and look forward to welcoming you back again soon. As Arnie would say we'll be ready when you return!
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Review of

Westbourne Tower Care Home - Avery Collection

from Stuart M (Son of Resident) published on 23 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother could not be in a better place. The level of care, dignity and compassion given by all members of the care team has been exceptional. Her general health & wellbeing improved as soon as she moved in and she looks so much better and happier than she did this time last year. The activities and
regular outings have also given her renewed confidence along with the invaluable companionship with other residents.
The relatives portal has been a great tool to see what's happening on a day to day basis and the e-mail communication regarding more specific issues has been very prompt.
Knowing our mum is receiving the best quality of care and in a safe & caring environment has been a huge comfort to our family
Reply from Wendy Blow, Senior Director of Community Relations at Westbourne Tower Care Home - Avery CollectionThankyou so much for such a thorough review, our staff are very proud of what they deliver and their communication, but it makes their role so much easier when we deal with lovely families like yourselves. Thank you for trusting us with your lovely Mum.
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Review of

Butlers Mews Care Home - Avery Healthcare

from Andrew V (Son of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Butlers Mews Care Home is a wonderful place. I have visited many other care homes and this is, by far, the best. I am particularly impressed by the feel of the place, the range of activities, the fascilities, the quality of meals and most of all, the staff.
Without exception, I have found all staff
to be helpful, friendly and professional, this goes from top to bottom. The site manager is brilliant and has been invaluable during the move of my parents from their home to Butlers Mews. Highly recommended
Reply from Michelle Marriner, Manager at Butlers Mews Care Home - Avery HealthcareThankyou very much for your review we are so happy that your parents have settled well into Butlers Mews
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Review of

Birchwood Grange Care Home - Avery Healthcare

from P H (Daughter of Resident) published on 22 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, in her mid 90s, has been a resident for two weeks. While on leave, I joined her daily at the Dove Ward mandir, where I met Hina leading prayers.
Hina shows compassion, professionalism, and dedication, involving all residents so no one feels excluded. During Ram Navami, I joined the arti
and saw her kindness and dignity.
Together with Edna, Ward Manager, she reassures families that their loved ones are in safe, caring hands. Thanks to Kerry, Stella & Uchenna for supporting mum's move from GM to London. Settling in is challenging due to mums likes, dislikes, and language barriers with non-Gujarati speaking carers, but we already see a positive difference. I would love all residents encouraged to have all their meals together and join daily activities. Birchwood Grange supports mums cultural and spiritual needs, helping her feel included and valued.
Thank you all for your care and professionalism.
Reply from Kerry Richards, General Manager at Birchwood Grange Care Home - Avery HealthcareThank you for your kind and thoughtful review.
We're delighted to hear Mum is beginning to settle in and that you feel reassured by the care she is receiving. Your lovely feedback about Hina, Edna, and the wider team will be shared with them, they will truly appreciate it.
Thank you also for your helpful suggestion regarding shared mealtimes and activities-we will certainly take this on board.
Its our privilege to care for Mum.
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Review of

Beckenham Park Care Home - Avery Collection

from Julia D (Daughter of Resident) published on 22 April 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
Unfortunately, my experience with this care home has been very concerning. Over the past three years there have been seven different managers, with an interim manager currently in place. This constant change in leadership has been extremely unsettling for both staff and residents and has resulted in
a noticeable lack of consistency in care.
Staffing levels have frequently been insufficient, putting pressure on existing staff and impacting the quality of care provided. I was also deeply troubled to learn that staff have reportedly been told that if they raise concerns with residents' families, they could face disciplinary action. This creates a culture where issues are not openly addressed and families are not kept properly informed.
Due to the concerns for my mother's Health and Welfare, the Council Social Services recommended i remove my mother from the home which i have now done. i cannot recommend this home due to ongoing concerns surrounding care and the failure of management.
Reply from Joe Maxwell, Home Manager at Beckenham Park Care Home - Avery CollectionThank you for sharing your feedback. We are very sorry to read about your experience and the concerns you have raised regarding your mothers care at Beckenham Park.

We take all feedback seriously, particularly where it relates to care quality, communication and the experience of residents and their families. The points you have raised have been reviewed and addressed in detail through our formal complaints process.

We recognise how important it is that families feel listened to, informed and confident in the care being provided, and we are sorry that this was not your experience. Where concerns are identified, we use them as an opportunity to strengthen our approach and ensure improvements are embedded and sustained.
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Review of

Spencer House Care Home - Avery Healthcare

from A G (Wife of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Before deciding on a home for respite care. I was given a tour of Spencer House. Without exception the staff were extremely welcoming. I was impressed with the bedrooms and also the living areas. Activities sounded good and menus excellent. My husband was only there for 1 weeks respite but he will be
returning. Many thanks for looking after him so well.
Reply from Jan Davenport, Deputy Home Manager at Spencer House Care Home - Avery HealthcareThank you so much for your very kind words and positive review of Spencer House. We are delighted to hear that your experience and your husbands time with us was a pleasant one. We would be delighted to have him return to us. We take pride in ensuring all aspects of care are attended to with a person centred approach. Your kind feedback and comments are so important to our staff, please be assured this will be shared with all the team. Once again thank you for spending time with your review, we cannot thank you enough for entrusting us with your loved one.
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Review of

Avonmere Care Home - Avery Healthcare

from Judith T (Wife of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are excellent, really caring.
Management always receptive to feedback. I would have no hesitation in recommending Avonmere.
Reply from Samantha Baronian, Home Manager at Avonmere Care Home - Avery HealthcareThank you so much for your kind words. It really means a great deal to hear such positive feedback about our team and the care we provide.
I will be sure to share your comments with the staff, as they will truly appreciate your recognition of their hard work and dedication.
Thank you again for your support and for recommending Avonmere-it is genuinely appreciated.
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Review of

Squires Mews Care Home - Avery Healthcare

from David C (Son-in-law of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving my mother-in-law into Squires in April 2025, I have nothing but praise for the staff, facilities, entertainment and nursing care provided. It's always a friendly welcome when going to visit. In truth I cannot fault anything or anyone in the home.
Reply from Heidi Smith, Home Manager at Squires Mews Care Home - Avery HealthcareThank you for you lovely review, I will pass on your kind words to the team
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Review of

Alice Court Care Home

from G W (Power of Attorney of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The experience of Alice Court and its staff has been brilliant, everything has been explained to me and little extra touches have been provided to make the stay go more smoothly.
The home is immaculate, clean, fresh, feels more like a 5 star hotel.
Reply from Michelle Love-Patel, General Manager at Alice Court Care HomeThank you so much for your wonderful review! We are so pleased you are enjoying your stay and experience here at Alice Court.
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Review of

Hempstalls Hall Care Home - Avery Healthcare

from Kay F (Daughter of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been with Hempstalls Hall Care Home for the last 11 months after a fall. Everyone at Hempstalls Hall are wonderful and care for Mum with compassion and dignity. Whilst Mum doesn't join in many of the activities, she does enjoy the singers. The care from all the staff is second to none. This
years Mothers Day everyone had daffodils which was lovely.


We celebrated Mum's birthday last weekend in the pod with afternoon tea. Shout out to Michelle and Karen for bringing out the afternoon tea in the rain. Mum really enjoyed it and despite the rain, we enjoyed all the home made cakes.


Nothing is too much for any of the staff and myself and my sister are assured Mum is getting the best care. We know Mum is looking forward to sitting in the garden once the weather picks up.
Thank you to everyone for how you care day in day out.

Reply from Lisa Bailey, Manager at Hempstalls Hall Care Home - Avery Healthcarethank you for taking the time to write you review and thank you for your lovely words and glad to hear that mum is receiving the very best care .
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Review of

Westbourne Tower Care Home - Avery Collection

from Stuart A (Son of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents are brilliantly looked after by kind, happy staff. They are always supportive and encouraging despite my parents being sometimes difficult. The whole place is very well laid out, welcoming and caring.
Reply from Wendy Blow, Senior Director of Community Relations at Westbourne Tower Care Home - Avery CollectionThankyou so much, your parents are lovely and fully appreciate the kindness of the staff and the lovely food.
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Review of

South Lodge Care Home - Avery Healthcare

from Daniela S (Daughter of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad stayed at South Lodge for a 2 week respite break over Christmas 2025.


I can't recommend South Lodge enough starting from my initial contact. Donna the care home manager came to visit my dad at home before his stay and was so good with him.


All of the staff during his stay were so friendly

and all of my family that visited my dad during his stay soon very highly of the staff.


I would definitely recommend South Lodge and would definitely use again when we require respite care.

Reply from Donna M Bradley, Home Manager at South Lodge Care Home - Avery HealthcareThank you Daniela for taking the time to write a review for us. It was a pleasure to care for your Dad during his festive stay with us. We are so glad you felt Dad was well cared for by our team during his stay, your feedback means a lot to us and especially for the staff who provide the direct care.
We look forward to welcoming Dad back again, the next time you take sometime away.
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Review of

Beckenham Park Care Home - Avery Collection

from Steve A (Friend of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is definitely the friendliest care home I've had the pleasure to visit. My friend is very happy here and I can tell is thriving in his new environment. Much recommended. A lovely care home residents are very happy
Reply from Alicia Perring, CLM at Beckenham Park Care Home - Avery CollectionThank you so much for your kind words. It truly means a lot to hear that your friend is happy and thriving in our care at Beckenham Park Care Home. We're proud to create a warm, friendly environment where residents feel comfortable and supported every day.
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Review of

Bagshot Gardens Care Home - Avery Collection

from Michael M (Son of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been a resident at Bagshot Gardens for just over a year. I intentionally waited to leave a review, as I believe you should only make an assessment over a reasonable period of time.
Having done this, I can honestly say I'm impressed with the standard of care and living conditions at Bagshot
Gardens. The home feels warm and welcoming, the staff are in the main friendly and the facilities are in good condition and well maintained.
Dad is comfortable and happy living at Bagshot Gardens, and that's the most important thing.
Reply from Sue Ruff, Client Liaison Manager at Bagshot Gardens Care Home - Avery CollectionThank you for your review. We are pleased to hear that you are impressed with your fathers care and that Dad is happy here.
Please let the management team know if there is any way we can improve your score.
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Review of

Camberley Woods Care Home - Avery Collection

from B A (Resident) published on 20 April 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I was dumped here under false pretences for 2 weeks to recuperate from hospital. Still stuck here. Does seem odd that a shed cannot be put up which would keep outdoor toys dry & clean, and is now rotting as water runs down back to hedge because management cannot decide. I do think the carers should
be taught what cutlery to use and speak English fluently. Sharp knives & forks would be helpful. I find knives so blunt wont peel hard fruit well or cut meat sometimes. Garden & Julie my great comfort and my birds. I think you should decide whether you are a care home, nursing or residental, all have different requirements. I was kidnapped & brought here never asked if I wanted to come. Food awful. You want to get some proper spinal matresses, so folk like me don't have back ache the whole time I have a lovely one at home. If you send a carer, I do not think we have to pay - as that is part of caring. I do not need a wheelchair taxi. I sit in a seat. Last time I went in the owner drove and he asked why you booked one when I sit in a seat. He told me because you had booked that particuarl day he could not take a lady who had broken both legs and was in a chair to hospital, so she missed her appointment. It was too late to book a transport ambulance. I have asked for an ordinary taxi. Wheelchair ones are so high to climb in. That is how my bad leg got out. You need sharp knives and a leg guard for injured legs. Blunt knives to residents.
Reply from Ewa Jaworska, General Manager at Camberley Woods Care Home - Avery CollectionThank you for taking the time to share your feedback. We are sorry to hear that your experience has not met your expectations and that you are feeling unhappy during your stay.
We always aim to provide a safe and supportive environment for everyone in our care, and we take comments about comfort, communication, equipment, and daily living arrangements seriously. Your feedback has been noted and will be shared with the relevant teams so that the points raised can be reviewed and considered.
We appreciate you taking the time to share your thoughts with us.
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Awards / Recognitions (13)

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