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Care Homes Owned by Avery Healthcare Group

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Avery Healthcare Group
High quality care homes providing first class care and attention for older people and people with disabilities. Over 20 years combined experience of providing safe, relaxing environments and offer a range of care services.

Avery Healthcare Group Locations (109)

 - Browse 109 Care Homes and Extra Care Housing owned by Avery Healthcare Group
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Ascot Grange Care Home - Avery Collection
Bagshot Road, Ascot SL5 9PR 
9.6 103 reviews
Ascot Grange Care Home - Avery Collection, Ascot, Berkshire
"Following an absolutely horrendous experience at another local care home, we moved my dear friend to Ascot Grange. From the start the…"   Read all 103 reviews
  • from £1,650 / week
  • 106 Rooms
Location Type Care Home

In a lovely leafy location with extensive landscaped gardens, Ascot offers something for everyone. With private en-suite accommodation coming in various sizes and styles, all complemented by either ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Knowle Gate Care Home - Avery Healthcare
1331 Warwick Road, Solihull, Solihull B93 9LW 
9.6 84 reviews
Knowle Gate Care Home - Avery Healthcare, Solihull, West Midlands
"Both myself and my sister are absolutely delighted with the care that our dad has received at Knowlegate. He has been resident since August…"   Read all 84 reviews
  • from £1,350 / week
  • 60 Rooms
Location Type Care Home

Knowle Gate Care Home is located just a short distance from Solihull in the West Midlands, near the picturesque village of Knowle and the M42. The home provides residential, respite and dementia care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Elvy Court Care Home
200 London Road, Sittingbourne ME10 1QA 
9.6 104 reviews
Elvy Court Care Home, Sittingbourne, Kent
"i would like to say that Elvy Court has given my dad 5 star care and compassion. All the nurses are very kind natured. The food is of a…"   Read all 104 reviews
  • from £1,350 / week
  • 55 Rooms
Location Type Care Home

Nestled in a serene residential area of Sittingbourne in Kent, Elvy Court Care Home offers a peaceful retreat. A leisurely stroll takes you to the vibrant town centre, with convenient connections ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Darwin Court Care Home - Avery Healthcare
Wissage Road, Lichfield WS13 6SP 
9.6 151 reviews
Darwin Court Care Home - Avery Healthcare, Lichfield, Staffordshire
"My father has received excellent care over the past month, in fact for the whole time he has been here - 18 months. He is treated with…"   Read all 151 reviews
  • from £1,500 / week
  • 112 Rooms
Location Type Care Home

Nestled in a serene residential area near Stowe Pool, Darwin Court offers panoramic penthouse options for those seeking assisted living in Lichfield. With dementia, nursing, respite and residential ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Avalon Court Care Home - Avery Healthcare
1 Glendale Way, Tile Hill, Coventry CV4 9YQ 
9.6 228 reviews
Avalon Court Care Home - Avery Healthcare, Coventry, West Midlands
"Mum has lived at Avalon for almost 4 1/2 years. Mum and I both value highly everything provided at the home, everything they do is central…"   Read all 228 reviews
  • from £1,400 / week
  • 107 Rooms
Location Type Care Home

Avalon Court Care Home, situated in Coventry, is a contemporary residence known for its exceptional care and companionship. Located on Banner Lane near Tile Hill, the home boasts stylish décor with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Miramar Care Home - Avery Healthcare
165 Reculver Road, Beltinge, Herne Bay CT6 6PX 
9.6 107 reviews
Miramar Care Home - Avery Healthcare, Herne Bay, Kent
"Mum and Dad have been residents at the Miramar for nearly two years . From the time they joined the Miramar family they have had nothing…"   Read all 107 reviews
  • from £1,350 / week
  • 108 Rooms
Location Type Care Home

The Miramar Care Home in Kent enjoys the perfect location on Herne Bay's panoramic seafront with beautiful sea views and offers quality award-winning care in luxurious surroundings. The team at the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Spencer House Care Home - Avery Healthcare
Cliftonville Road, Northampton NN1 5BU 
9.6 84 reviews
Spencer House Care Home - Avery Healthcare, Northampton, Northamptonshire
"Since my Review posted June 2025 the consistently high standards have been maintained, especially as regards individual personal care,…"   Read all 84 reviews
  • from £1,350 / week
  • 67 Rooms
Location Type Care Home

Northampton is central to Avery Healthcare, serving as both its base and place of origin. The area's history has given rise to a cluster of well-established care homes under the Avery umbrella in ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Albion Court Care Home - Avery Healthcare
Clinton Street, Winson Green, Birmingham B18 4BJ 
9.6 74 reviews
Albion Court Care Home - Avery Healthcare, Birmingham, West Midlands
"It is so nice to come back time and again to Albion Court as a return respite. The care and consideration shown to dads care and our family…"   Read all 74 reviews
  • from £1,000 / week
  • 89 Rooms
Location Type Care Home

Albion Court care home is a multicultural home situated in Winson Green, Birmingham. They offer residential, dementia, nursing and respite care. The home provides high-quality care in a homely ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Rivermere Care Home - Avery Healthcare
64-70 Westerham Road, Sevenoaks TN13 2PZ 
9.6 138 reviews
Rivermere Care Home - Avery Healthcare, Sevenoaks, Kent
"I had reviewed a number of homes in the local Sevenoaks area but found Rivermere to stand out. I was initially met with a very warm…"   Read all 138 reviews
  • from £1,550 / week
  • 102 Rooms
Location Type Care Home

Rivermere Care Home was taken over by Avery Healthcare at the start of 2017, and the new management has quickly set about transforming the fortunes of the home. Rivermere provides residential, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Lady Jane Court Care Home - Avery Healthcare
1 Monsell Drive, Leicester LE2 8PP 
9.6 48 reviews
Lady Jane Court Care Home - Avery Healthcare, Leicester, Leicestershire
"Mum has been in Lady Jane for over a year. She settled well, being reassured that should she need help there were people on hand. There…"   Read all 48 reviews
  • from £1,200 / week
  • 60 Rooms
Location Type Care Home

Lady Jane Court Care Home offers residential, respite and dementia care in a purpose-built setting designed for resident comfort and high quality care. Situated southwest of Leicester city centre in ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
St Giles Care Home - Avery Healthcare
122 Tile Cross Road, Birmingham B33 0LT 
9.6 88 reviews
St Giles Care Home - Avery Healthcare, Birmingham, West Midlands
"St.Giles care home is a really lovely place decorated beautifully. The level of Care is 2nd to none. The staff are amazing with the…"   Read all 88 reviews
  • from £1,100 / week
  • 66 Rooms
Location Type Care Home

Avery’s St Giles Care Home is a modern, purpose-built nursing home in Tile Cross, to the east of Birmingham. Welcoming couples and companions who aim to continue their care journey together, the home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Aire View Care Home - Avery Healthcare
29 Broad Lane, Kirstall, Leeds LS5 3ED 
9.6 97 reviews
Aire View Care Home - Avery Healthcare, Leeds, West Yorkshire
"My Dad has been a resident since June and has settled in really well. The staff and management are so lovely and approachable. It made a…"   Read all 97 reviews
  • from £1,250 / week
  • 84 Rooms
Location Type Care Home

Aire View Care Home in Kirkstall is one of two Avery homes based in Leeds. It has been serving Yorkshire for the past ten years with residential, dementia and respite services and has gained top ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barnet Grange Care Home - Avery Collection
59 Wood Street, Barnet EN5 4BS 
9.6 46 reviews
Barnet Grange Care Home - Avery Collection, Barnet, London
"I have lived in the care home since April 2022. I was attracted by the location - nearby high st, parks. I am reasonably mobile and need…"   Read all 46 reviews
  • from £1,850 / week
  • 100 Rooms
Location Type Care Home

Nestled in Barnet, Barnet Grange Care Home offers premier residential, nursing, dementia, and respite care. It is conveniently located near Potters Bar and Borehamwood and has excellent transport ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Lavender Lodge Care Home - Avery Healthcare
10 Bruntile Close, Reading Road, Farnborough GU14 6PR 
9.5 96 reviews
Lavender Lodge Care Home - Avery Healthcare, Farnborough, Hampshire
"This is the second time my husband has stayed at Lavender Lodge for respite care. He has been very well looked after both times, and I am…"   Read all 96 reviews
  • from £1,295 / week
  • 66 Rooms
Location Type Care Home

Lavender Lodge Care Home has been prominent in Farnborough, providing care within the local and broader Hampshire community for the past three decades. A residential, respite, nursing and dementia ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hanford Court Care Home - Avery Healthcare
Bankhouse Road, Hanford, Stoke-on-Trent ST4 8EN 
9.5 78 reviews
Hanford Court Care Home - Avery Healthcare, Stoke-on-Trent, Staffordshire
"My Dad is very happy being in Hanford Court. He moved in August 2025 and has really settled in. All of the staff have been excellent and…"   Read all 78 reviews
  • from £1,250 / week
  • 61 Rooms
Location Type Care Home

A modern and luxurious home situated in Stoke-on-Trent, Hanford Court Care Home offers residential, dementia, and shorter-term respite care for the elderly in the area. The home has been rated ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
West Wood Care Home - Avery Collection
1 West Wood Road, Sheringham NR26 8AP 
9.5 21 reviews
West Wood Care Home - Avery Collection, Sheringham, Norfolk
"My wife, Julia, has been in West Wood Care Home for 14 months. She has dementia and is barely able to walk, so has to be taken around by…"   Read all 21 reviews
  • from £1,300 / week
  • 70 Rooms
Location Type Care Home

West Wood Care Home - Avery Collection based in Sheringham, Norfolk offers residential, respite and dementia care in a welcoming home. The 70-bed care home provides a friendly, comfortable ... Read more

Older Person Care Permanent Care
  • Residential Care
  • Dementia Residential Care
Guildford House Care Home - Avery Collection
The Astolat Business Park, Astolat Way, Peasmarsh, Guildford GU3 1NE 
9.5 83 reviews
Guildford House Care Home - Avery Collection, Guildford, Surrey
"I wish to express my utmost satisfaction with the exemplary care provided by Guildford House for my husband. He was a Resident there in…"   Read all 83 reviews
  • from £1,450 / week
  • 101 Rooms
Location Type Care Home

Guildford House Care Home provides residential care, nursing care, dementia care, and respite care in a stunning environment. Guildford House Care Home offers a comprehensive package for the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hampstead Court Care Home - Avery Collection
48 Boundary Road, London NW8 0HJ 
9.5 42 reviews
Hampstead Court Care Home - Avery Collection, London, London
"I have nothing but great things to say! Professionalism to the nth degree FOR SURE, but what stands out most is the LOVE that spills out…"   Read all 42 reviews
  • from £1,550 / week
  • 82 Rooms
Location Type Care Home

Hampstead Court is a welcoming care home offering residential, respite and dementia care services. Discover 82 spacious en-suite bedrooms at Hampstead Court Care Home in St Johns Wood. Residents ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Purley Gardens Care Home - Avery Collection
21-27 Russell Hill Road, Purley CR8 2LF 
9.5 140 reviews
Purley Gardens Care Home - Avery Collection, Purley, London
"My mother-in-law has settled in very well and she is flourishing at Purley Gardens. The care she receives is of a very high standard. I am…"   Read all 140 reviews
  • from £1,400 / week
  • 119 Rooms
Location Type Care Home

Purley Gardens offers high-quality personalised residential, dementia and nursing care to those in the Purley, Surrey and South London areas. Respite care is also available whilst you recover after a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Brentwood Arches Care Home - Avery Collection
London Road, Brentwood CM14 4NA 
9.5 161 reviews
Brentwood Arches Care Home - Avery Collection, Brentwood, Essex
"I commend the outstanding care and support which the members of staff at the Brentwood Arches have given to my father and mother. It became…"   Read all 161 reviews
  • from £1,500 / week
  • 110 Rooms
Location Type Care Home

Brentwood Arches Care Home is renowned locally for delivering exceptional care and support. Nestled in a serene location near Brentwood High Street, the home boasts 99 private apartments, ranging ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Ashurst Mews Care Home - Avery Healthcare
Northampton Lane North, Moulton, Northampton NN3 7RQ 
9.4 72 reviews
Ashurst Mews Care Home - Avery Healthcare, Northampton, Northamptonshire
"Overall staff very friendly and helpful. Food at lunch could be improved - always chicken or mince, always mixed with veg which contains…"   Read all 72 reviews
  • from £1,400 / week
  • 60 Rooms
Location Type Care Home

Ashurst Mews Care Home is located just outside Northampton, in the charming village of Moulton. The Northampton nursing home provides various care services, including residential, nursing, and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Wimbledon Common Care Home - Avery Collection
6 Victoria Drive, Putney, Wimbledon, London SW19 6AB 
9.4 63 reviews
Wimbledon Common Care Home - Avery Collection, London, London
"My mum has stayed at Wimbledon Common Care Home a few times for respite care and more recently as a short term resident. She is in her 80s…"   Read all 63 reviews
  • from £1,950 / week
  • 79 Rooms
Location Type Care Home

Nestled in the leafy outskirts of the district, Wimbledon Common Care Home is conveniently located just a brief drive from the renowned All England Club, host of the world-famous Wimbledon tennis ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Acorn Lodge Care Home - Avery Healthcare
132 Coventry Road, Nuneaton CV10 7AD 
9.4 55 reviews
Acorn Lodge Care Home - Avery Healthcare, Nuneaton, Warwickshire
"The staff at Acorn Lodge always provide a safe, secure and welcoming environment for the residents and visitors. The home is very well…"   Read all 55 reviews
  • from £1,300 / week
  • 60 Rooms
Location Type Care Home

Acorn Lodge is a well-respected care home in Nuneaton that has facilities for residential, dementia or short-term respite care. Just a short bus ride from the town centre, the home happily ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Alice Court Care Home
29 Bedfordwell Road, Eastbourne BN21 2BQ 
9.4 11 reviews
Alice Court Care Home, Eastbourne, East Sussex
"Welcoming team, friendly, professional and approachable. Patient with the residents. Have observed staff speaking and engaging with their…"   Read all 11 reviews
  • from £1,450 / week
  • 70 Rooms
Location Type Care Home

Alice Court Care Home in Eastbourne offers a welcoming home for people needing care. Run by Avery care homes, Alice Court provides residential, respite, and dementia care. Residents receive ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Cliftonville Care Home - Avery Healthcare
Cliftonville Road, Northampton NN1 5BE 
9.4 105 reviews
Cliftonville Care Home - Avery Healthcare, Northampton, Northamptonshire
"Jean has been at the care home since October and it's a lovely care home. Not just for the facilities but for the staff and activities.…"   Read all 105 reviews
  • from £1,350 / week
  • 106 Rooms
Location Type Care Home

Cliftonville, the esteemed Northampton care home, is celebrated for fostering a welcoming and lively community dedicated to elderly care. Carefully designed, the home provides an ideal setting for ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hawthorns Aldridge - Avery Healthcare
Erdington Road, Aldridge, Walsall WS9 8UH 
9.4 134 reviews
Hawthorns Aldridge - Avery Healthcare, Walsall, West Midlands
"MY aunties and myself and family, Auntie has been for a stay in the Hawthorns some time ago, and because she enjoyed her previous stay so…"   Read all 134 reviews
  • from £1,500 / week
  • 76 Rooms
Location Type Care Home

The Hawthorns Aldridge Care Home delivers excellent elderly care in a luxurious and welcoming setting. Providing first-class care is supported by a sector-leading well-being programme ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
Acacia Lodge Care Home - Avery Healthcare
90a Broadway, New Moston, Manchester M40 3WQ 
9.3 74 reviews
Acacia Lodge Care Home - Avery Healthcare, Manchester, Greater Manchester
"Mum and dad went into Acacia Lodge at the same time. Us as a family couldn't be more grateful for the kindness and professionalism shown by…"   Read all 74 reviews
  • from £1,600 / week
  • 60 Rooms
Location Type Care Home

Acacia Lodge, located in the New Moston district of Manchester, offers both residential and dementia care services, and is particularly renowned for its innovative dementia care approach. The home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Beckenham Park Care Home - Avery Collection
2 Roman Way, Beckenham BR3 3FH 
9.3 61 reviews
Beckenham Park Care Home - Avery Collection, Beckenham, London
"My Nan spent a lovely 2 weeks at Beckenham Park when my parents went on holiday. I visited Nan at the weekends and had lunch with her and…"   Read all 61 reviews
  • from £1,850 / week
  • 100 Rooms
Location Type Care Home

Situated to the west of Bromley and northeast of Croydon, Beckenham Park Care Home offers comprehensive support, including residential, dementia, nursing and respite care in a lavish setting. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Birchmere House Care Home - Avery Healthcare
1270 Warwick Road, Knowle, Solihull B93 9LQ 
9.3 86 reviews
Birchmere House Care Home - Avery Healthcare, Solihull, West Midlands
"I spent 2 periods in Birchmere House for respite care while my wife had 2 cataract operations. Due to a TIA I had to return to B. H. a few…"   Read all 86 reviews
  • from £1,550 / week
  • 76 Rooms
Location Type Care Home

Birchmere House Care Home in Solihull has recently undergone a remarkable transformation to meet the exceptional standards set by Avery Healthcare. The home offers unparalleled nursing, residential, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Mental Health Care
Eastbourne Gardens Care Home - Avery Collection
6 Upper Kings Drive, Eastbourne BN20 9AN 
9.2 126 reviews
Eastbourne Gardens Care Home - Avery Collection, Eastbourne, East Sussex
"We were extremely impressed by the professionalism and friendliness of all the staff at Eastbourne Gardens. We needed help moving our…"   Read all 126 reviews
  • from £1,350 / week
  • 107 Rooms
Location Type Care Home

Eastbourne Gardens provides first class care to residents who require residential, nursing and dementia care. Respite rooms available for those needing to recover after a hospital stay or assistance ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Avery Healthcare Group Reviews (10295)

9.6

Avery Healthcare Group has a Group Review Score of 9.6 (9.594) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Avery Healthcare Group must have a Review Score.

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Review of

St Giles Care Home - Avery Healthcare

from J B (Son of Resident) published on 10 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with Staff Louise, Gemma, Vicky Always smiling and pleasant 10 out of 10
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Fleet Hall Care Home - Avery Collection

from J F (Daughter of Resident) published on 10 July 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been in Fleet Hall for 5 months now. The staff are very kind to her and treat her with respect. It was not easy making the decision to put her in a home but seeing her get her dignity back has confirmed we made the right decision. Fleet Hall is very welcoming and homely which is important
for helping your loved one adjust to their new life.
Reply from Melody Laver-Snape, Client Liaison Manager at Fleet Hall Care Home - Avery CollectionThank you for sharing your experience of the home and team here. It's wonderful to hear you feel the welcoming and homely atmosphere which is very important to us to provide to those living with us and those adjusting to their new home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elton House Care Home - Avery Collection

from Elaine G (Daughter of Resident) published on 10 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum went in for respite care for 2 weeks as I was going on holiday and she worries when I am away and not available if she needs me. Although she was wary at first about going in, she absolutely loved it and thought all the staff were wonderful. Following her stay she has decided that she does
want to go in as a permanent resident as she just felt much more confident and supported in there than living at home on her own, so I will be looking to arrange that in the near future.
Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you so much for sharing your wonderful feedback. We're delighted to hear that your mum had a positive experience during her respite stay with us. It's lovely to know that our staff were able to provide her with the support and comfort she needed, allowing her to feel more confident and at ease.
We would be extremely delighted to welcome her as a permanent resident and will do everything we can to make this transition smooth and enjoyable for both of you. We look forward to seeing you all soon and having your mum as part of our community once again. Best wishes to you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Fleet Hall Care Home - Avery Collection

from Moya M (Wife of Resident) published on 10 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband went to Fleet Hall in January 2026 initially for 3 weeks he is in assisted living with a newly refurbished suite on the ground floor with garden views After just a few days we jointly decided he would move in permanently Fleet Hall is the best choice in face it was my first and only choice
I had no need to visit other care homes My husband is so happy as indeed I am for him also for me with such trust and peace of mind The staff no matter what their job is at Fleet Hall are absolutely wonderful From the moment I walk in to visit my dear husband I feel such peace and the energy is perfect the other residents are always happy it's wonderful to interact with them Our beautiful little doggie is so loved there too it's wonderful that she can visit her daddy every day The management team are so involved with everything always there the carers all the ladies on reception are just wonderful The restaurant managers and staff the choice of food absolutely 5* in every way overall
Reply from Melody Laver-Snape, Client Liaison Manager at Fleet Hall Care Home - Avery CollectionThank you so much for taking the time to write such lovely words about the home and team at Fleet Hall. It is so lovely to hear of the trust you have in the team here as this is so crucial when having your loved one in care. We want everyone to feel at home and are so happy this has been reflected. We all enjoy Rosie coming into the home and how well behaved she is.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Waterhouse Manor Care Home

from Ian S (Son of Resident) published on 10 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum very unhappy to have to leave her own home but within a couple of days had settled down at Waterhouse Manor. At the end of her stay she did say she was sad to be leaving! Friendly staff...especially Maisie.
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  • Cleanliness
  • Treated with Dignity
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  • Staff
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  • Management
  • Safety / Security
  • Rooms
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Review of

Cliveden Manor Care Home - Avery Collection

from Sue A (Daughter-in-law of Resident) published on 9 July 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are always very friendly towards both my mother in law and her family when they visit. If only the care home had air-conditioning it would make such a difference to the comfort of all.
Food is plentiful if you choose to eat well and if its not to your liking the kitchen will always accommodate
special requests.
Reply from Karen Holmes, Home Manager at Cliveden Manor Care Home - Avery CollectionThank you for taking the time to share your feedback. We're delighted to hear that you and your mother-in-law's family always receive a warm welcome from our team. It's also wonderful to know that you've been pleased with the food and that our kitchen staff have been able to accommodate individual preferences whenever possible.
We appreciate your comments regarding air conditioning. We understand how much of a difference it can make during warmer weather, and your feedback is valuable as we continue to look for ways to enhance the comfort and wellbeing of everyone in our home.
Thank you again for your kind words and for your continued support.
  • Facilities
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Review of

Middleton Lodge Care Home - Avery Healthcare

from L B (Friend of Resident) published on 9 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff were amazing! Caring, kind, welcoming and professional. My friend was looked after at Middleton Lodge as he had dementia and couldn't manage at home. The care he was given was excellent. Things in his room were labelled for easy access, activities put on to entertain, exercise the mind and
make friendships and his room was calm and peaceful for when he needed to rest. The ensuite, big double bed, drawer units, wardrobes and drinks whenever he wanted them, made it his home from home. Every time we visited we were greeted by staff by our names and given a warm welcome and refreshments. My friend was quite frail and confused at times but the staff provided excellent medical attention and adapted to his changing mobility. I am very grateful for all that the staff at Middleton Lodge did for my friend and the organisation and senior staff should be commended for making this care home a place of excellence.
Reply from Joanne Graves, Home Manager at Middleton Lodge Care Home - Avery HealthcareThank you for the lovely review and kind words. It was a privilege to be able to care for your friend during his stay here.
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Review of

Birchmere Mews Care Home - Avery Healthcare

from J S (Sister of Resident) published on 9 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been a resident at Birchmere for 18 months, living with Alzheimers Dementia. She increasingly became more vulnerable, but now she is in a safe, caring environment who are ultimately supportive and respectful with the whole team at Birchmere providing her with agreat quality of life. The
many varied activities provided each day, such as organised walks, quizzes, visiting entertainers, it's all about the individual. And of course the chef with the varied, quality menu. I have also been priveleged to sample.
Reply from Michelle Larder, Home Manager at Birchmere Mews Care Home - Avery HealthcareThank you for your lovely review and for sharing your experience.
We're so pleased to hear that your sister feels safe and well supported at Birchmere Mews. It means a lot to know that you've seen such a positive difference in her quality of life and that she's enjoying the activities on offer each day.
We're also delighted that you've enjoyed our chef's meals too! We'll be sure to share your kind comments with the whole team.
Thank you for your continued trust and support. It's a pleasure to care for your sister and be part of her journey.
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Review of

Brentwood Arches Care Home - Avery Collection

from A K (Son of Resident) published on 8 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I commend the outstanding care and support which the members of staff at the Brentwood Arches have given to my father and mother. It became most evident to me that this care and support comes from deep within the hearts of the members of staff, and is driven by love. With respect to their work, I have
seen the best in people. I wish to express my profound gratitude to the carers, the nurses, the care supervisors, restaurant staff, receptionists, activities team, the cleaners, the laundry and maintenance teams, and the managers. It is through their strong commitment to the health, well-being and happiness of the residents that they provide a home from home for all of them.
Reply from Cosmin Tiriteu, General Manager at Brentwood Arches Care Home - Avery CollectionThank you so much for your incredibly touching message. We are all deeply moved by your kind words regarding the care your father and mother receive here at Brentwood Arches. Knowing that you feel our support comes from a place of love means the world to us. Our dedicated carers, nurses, supervisors, restaurant staff, receptionists, activities team, cleaners, laundry and maintenance crews, and managers all strive to create a true home from home. Your recognition of their hard work and commitment is the greatest reward they could receive. We will certainly share your profound gratitude with the entire team. Thank you for your amazing feedback!
Warmly,
The Brentwood Arches Team.
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Review of

Butlers Mews Care Home - Avery Healthcare

from Patsy G (Daughter of Resident) published on 8 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
To the incredible team at Butlers Mews,
We want to express our deepest gratitude for the loving care you provided to my mother, Marion, in her last days. Knowing she was safe, comfortable, and in such gentle hands gave us total peace of mind.
A very special thank you goes to Shirley, Tracey, Kodie,
Divya and Sam for going above and beyond to look after her so wonderfully.
We would particularly like to mention Kodie. She is only 18, but she showed a level of maturity, empathy, and respect while administering mouth care that was deeply comforting to see. She is an absolute credit to your team.
Thank you all for turning a painful journey into a peaceful one.
With warmest thanks,
Patsy and Patsy
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Review of

Sonning Gardens Care Home - Avery Collection

from Bill U (Son of Resident) published on 7 July 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
On more than one occasion I had first-hand experience of unacceptably long response times for call buttons, and over the 3½ weeks Mum was there I learnt from several residents that overly-long response times were a regular problem. They certainly were for Mum.


The garden here is amazing. The rooms

are 5 star. The food is top quality, and some of the carers are lovely. But I do not believe there is a culture of care at Sonning Gardens: from both the General Manager and Deputy refusing to meet with me; to the Client Liaison Manager telling me (at best) half-truths; to what appears to be not enough carers to cover the needs of immobile residents. I would summarise the culture here as "it's our way or the highway", and suspect it starts at the very top.


Mum hated it here, but is fairly happy in her new care home. I'm writing as a warning to anyone who puts an immobile loved-one here. All that glitters is not gold.

Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you for taking the time to leave your feedback.

We are pleased that you recognised the quality of our gardens, accommodation, food, and the commitment of our team members.

We are sorry to read that your overall perception of your mother's stay was not a positive one. We take all feedback seriously and continually review our services to ensure we provide the highest standards of care and support for our residents. We sincerely wish your mother every happiness and comfort in her new home."
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Review of

Acer House Care Home - Avery Healthcare

from Nigel B (Son of Resident) published on 7 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Acer House for a year now and I am very happy with the care and support that she receives from Sam, Kirsty and their wonderful team. The food & drink is good and plentiful, clothing washed & returned in a timely manner, rooms have a high standard of cleanliness, assistance given with
personal care when desired and a range of activities providing mental and physical stimulation (not that mum participates in many of these). I am always warmly welcomed when I arrive at Acer House by their great reception team, and I have huge confidence in the medical team in their care for mum, who has dramatically improved health wise over the last year. I am comforted in knowing mum is being very well looked after at Acer House. I have no hesitation in recommending this Care Home.
Reply from Sam Ealden, Manager at Acer House Care Home - Avery HealthcareThank you for taking the time to review Acer House Care Home, mum has settled into the environment and has made significant improvements over the last few months in particular, the team are a credit to the home, every department working holistically to ensure positive outcomes for the residents and their families.
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Review of

Glenmoor House Care Home - Avery Healthcare

from Catherine R (Daughter of Resident) published on 7 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone are so nice, can't do enough for Mum.
Food lovely.
The manager is so nice to Mum. Check all the time with Mum.
Reply from Samantha Humphreys, Home Manager at Glenmoor House Care Home - Avery HealthcareThank you so much for taking time to leave such a lovely review. Your kind words truly mean a great deal to all of us.
I will make sure that your wonderful feedback is shared with the whole team, as they work incredibly hard and will really appreciate your recognition.
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Review of

South Lodge Care Home - Avery Healthcare

from Alison S (Daughter of Resident) published on 7 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 93 year old mother came to South lodge for respite following a hip replacement. Despite the initial reservation about going to SL she did settle after a few days. The place is delightful and all the staff so kind and professional. The management team are fantastic giving reassurance to mums family
as well as mum during her stay. The grounds are perfect for a respite setting. I would highly recommend South Lodge to anyone needing residential care
Reply from Donna M Bradley, Home Manager at South Lodge Care Home - Avery HealthcareThank you so much Alison for taking the time to review the care we provided for your Mum during her recent stay. It is always difficult when a loved one is anxious, but with reassurance and support from the staff team, Mum settled well. So, glad we could help.
We look forward to meeting you all again in the future. Many thanks Donna
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Review of

St Giles Care Home - Avery Healthcare

from T W (Friend of Resident) published on 6 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
St.Giles care home is a really lovely place decorated beautifully. The level of Care is 2nd to none. The staff are amazing with the residence and families are like.
I've seen firsthand how the resident are included in normal day-to-day activities like Christmas birthday parties Easter and even football.
The Care team work extremely hard I have witnessed and are very kind and calming to the resident.
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Review of

St Giles Care Home - Avery Healthcare

from K H (Daughter of Resident) published on 6 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really welcoming home. Staff always stop to say hello. Non-family members who visit always comment on this. Carers go the extra mile. We said we would never place mom (or dad) in a home but due to circumstances had to. Mom feels safe and secure in her room. Any little problems that may arise are always
dealt with. Always feel a little sorry for carers as they work so hard and as with all care home, more staff would be ideal but the carers always remain cheerful and couldn'y be more kind and caring.
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Review of

Rowan Court Care Home - Avery Healthcare

from R M (Son-in-law of Resident) published on 6 July 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My initial experience is first dampened, by the fact we are constantly unable to park on the home's car park. We counted the number of people/visitors in the 'visitors' log book who were currently booked-in, against car park spaces. This suggested that the staff were parked on this car park, which was
clearly "sign-posted" for visitors only? Considering we pay for the care, this is unacceptable practice. Electric plug socket was broken and on the floor for days. I had to change the extension lead myself, which was damaged because the bed was pushed into it? Dirty tissues under the bed. Wrong clothing items in the wardrobe. Improvements must be made!
Reply from Lacey Titley, Customer Service Advisor at Rowan Court Care Home - Avery HealthcareThank you for taking the time to review Rowan Court Care Home in Newcastle-under-Lyme. Your feedback is truly invaluable to us and our staff team. The team at Rowan Court have made direct contact to discuss the concerns that you have raised. Best wishes.
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Review of

Alice Court Care Home

from S S (Wife of Resident) published on 6 July 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Have always received a lovely welcome; the staff are courteous and kind.
On several occasions have stayed for lunch. Offered numerous drinks and snacks during the stay. Especially enjoy sitting with Frank in the garden,
Reply from Michelle Love-Patel, General Manager at Alice Court Care HomeThank you so much for your kind review, we are so glad you are happy with Alice Court Care Home and it's always a pleasure having you visit and stay for lunch.
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Review of

Alder House Care Home - Avery Healthcare

from G G (Wife of Resident) published on 6 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband took a couple of days to settle, but afterwards he was very content. The staff were absolutely brilliant and so caring towards him. The staff were always polite and informative when I rang.
Reply from Hayley Wood, Manager at Alder House Care Home - Avery HealthcareThank you for your lovely review, we're really pleased that your husband settled well with us.
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Review of

St Giles Care Home - Avery Healthcare

from Margaret J (Daughter of Resident) published on 6 July 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I think St Giles has been my moms life line we are so grateful to all the staff. Everyone works so hard.
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Awards / Recognitions (13)

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