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Care Homes Owned by Avery Healthcare Group

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Avery Healthcare Group
High quality care homes providing first class care and attention for older people and people with disabilities. Over 20 years combined experience of providing safe, relaxing environments and offer a range of care services.

Avery Healthcare Group Locations (109)

 - Browse 109 Care Homes and Extra Care Housing owned by Avery Healthcare Group
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Aire View Care Home - Avery Healthcare
29 Broad Lane, Kirstall, Leeds LS5 3ED 
9.6 97 reviews
Aire View Care Home - Avery Healthcare, Leeds, West Yorkshire
"My Dad has been a resident since June and has settled in really well. The staff and management are so lovely and approachable. It made a…"   Read all 97 reviews
  • from £1,250 / week
  • 84 Rooms
Location Type Care Home

Aire View Care Home in Kirkstall is one of two Avery homes based in Leeds. It has been serving Yorkshire for the past ten years with residential, dementia and respite services and has gained top ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Avalon Court Care Home - Avery Healthcare
1 Glendale Way, Tile Hill, Coventry CV4 9YQ 
9.6 221 reviews
Avalon Court Care Home - Avery Healthcare, Coventry, West Midlands
"Mum could not be looked after any better at Avalon Court. She is always telling me how lucky she is to be there. Over the years she has…"   Read all 221 reviews
  • from £1,400 / week
  • 107 Rooms
Location Type Care Home

Avalon Court Care Home, situated in Coventry, is a contemporary residence known for its exceptional care and companionship. Located on Banner Lane near Tile Hill, the home boasts stylish décor with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Bridge Manor Care Home - Avery Healthcare
Mary Bond Court, Wombourne, Wolverhampton WV5 8DA 
9.6 32 reviews
Bridge Manor Care Home - Avery Healthcare, Wolverhampton, Staffordshire
"My mother recently had to stay with Bridge Manor orginally for respite care and finally palliative care. My mom recieved exemplary care…"   Read all 32 reviews
  • from £1,200 / week
  • 66 Rooms
Location Type Care Home

Avery is thrilled to announce the addition of Bridge Manor care home to its extensive portfolio, welcoming residents in the West Midlands region to another exceptional option in Wolverhampton. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Bourn View Care Home - Avery Healthcare
47 Bristol Road South, Bournville, Birmingham B31 2FR 
9.6 106 reviews
Bourn View Care Home - Avery Healthcare, Birmingham, West Midlands
"My Mom has been a resident at Bourn View Care Home for over 6 months. All staff have always been friendly and welcoming but the care and…"   Read all 106 reviews
  • from £1,150 / week
  • 80 Rooms
Location Type Care Home

Bourn View Care Home in Bournville opened its doors in June 2017, and it has quickly become one of the most impressive additions to Avery's repertoire of private care homes in the Midlands. They are ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Darwin Court Care Home - Avery Healthcare
Wissage Road, Lichfield WS13 6SP 
9.6 145 reviews
Darwin Court Care Home - Avery Healthcare, Lichfield, Staffordshire
"During my career I helped to set up and manage fifteen care homes for the elderly. I have the POA for my cousin and when his dementia made…"   Read all 145 reviews
  • from £1,500 / week
  • 112 Rooms
Location Type Care Home

Nestled in a serene residential area near Stowe Pool, Darwin Court offers panoramic penthouse options for those seeking assisted living in Lichfield. With dementia, nursing, respite and residential ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Lady Jane Court Care Home - Avery Healthcare
1 Monsell Drive, Leicester LE2 8PP 
9.6 43 reviews
Lady Jane Court Care Home - Avery Healthcare, Leicester, Leicestershire
"Mum moved in for some respite three weeks ago and has settled very quickly. We are making her stay permanent as she is very happy at Lady…"   Read all 43 reviews
  • from £1,200 / week
  • 60 Rooms
Location Type Care Home

Lady Jane Court Care Home offers residential, respite and dementia care in a purpose-built setting designed for resident comfort and high quality care. Situated southwest of Leicester city centre in ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barnet Grange Care Home - Avery Collection
59 Wood Street, Barnet EN5 4BS 
9.6 44 reviews
Barnet Grange Care Home - Avery Collection, Barnet, London
"Very friendly atmosphere - all staff are very friendly and know my dad's name and take time to chat to him. Very comfortable rooms and…"   Read all 44 reviews
  • from £1,850 / week
  • 100 Rooms
Location Type Care Home

Nestled in Barnet, Barnet Grange Care Home offers premier residential, nursing, dementia, and respite care. It is conveniently located near Potters Bar and Borehamwood and has excellent transport ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Wimbledon Common Care Home - Avery Collection
6 Victoria Drive, Putney, Wimbledon, London SW19 6AB 
9.6 63 reviews
Wimbledon Common Care Home - Avery Collection, London, London
"My mum has stayed at Wimbledon Common Care Home a few times for respite care and more recently as a short term resident. She is in her 80s…"   Read all 63 reviews
  • from £1,950 / week
  • 79 Rooms
Location Type Care Home

Nestled in the leafy outskirts of the district, Wimbledon Common Care Home is conveniently located just a brief drive from the renowned All England Club, host of the world-famous Wimbledon tennis ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Hanford Court Care Home - Avery Healthcare
Bankhouse Road, Hanford, Stoke-on-Trent ST4 8EN 
9.5 78 reviews
Hanford Court Care Home - Avery Healthcare, Stoke-on-Trent, Staffordshire
"My Dad is very happy being in Hanford Court. He moved in August 2025 and has really settled in. All of the staff have been excellent and…"   Read all 78 reviews
  • from £1,250 / week
  • 61 Rooms
Location Type Care Home

A modern and luxurious home situated in Stoke-on-Trent, Hanford Court Care Home offers residential, dementia, and shorter-term respite care for the elderly in the area. The home has been rated ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Acer Court Care Home - Avery Healthcare
172 Nottingham Road, Nuthall, Nottingham NG8 6AX 
9.5 112 reviews
Acer Court Care Home - Avery Healthcare, Nottingham, Nottinghamshire
"Nice, friendly and welcoming environment. Office staff always on hand to help. I also find all the care assistants are kind and considerate…"   Read all 112 reviews
  • from £950 / week
  • 78 Rooms
Location Type Care Home

Located next to Broxtowe Country Park in Nuthall, Acer Court offers professional and expert care for older people looking for residential care, dementia services or short-term respite care. Its ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
West Wood Care Home - Avery Collection
1 West Wood Road, Sheringham NR26 8AP 
9.5 19 reviews
West Wood Care Home - Avery Collection, Sheringham, Norfolk
"I cannot praise West Wood highly enough. Everyone was friendly, kind, caring, instinctively creating a warm family atmosphere.…"   Read all 19 reviews
  • from £1,300 / week
  • 70 Rooms
Location Type Care Home

West Wood Care Home - Avery Collection based in Sheringham, Norfolk offers residential, respite and dementia care in a welcoming home. The 70-bed care home provides a friendly, comfortable ... Read more

Older Person Care Permanent Care
  • Residential Care
  • Dementia Residential Care
Rivermere Care Home - Avery Healthcare
64-70 Westerham Road, Sevenoaks TN13 2PZ 
9.5 133 reviews
Rivermere Care Home - Avery Healthcare, Sevenoaks, Kent
"From the moment I walk in, I am always greeted with so much love. The people that work here truly love their guests + treat them all with…"   Read all 133 reviews
  • from £1,550 / week
  • 102 Rooms
Location Type Care Home

Rivermere Care Home was taken over by Avery Healthcare at the start of 2017, and the new management has quickly set about transforming the fortunes of the home. Rivermere provides residential, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Ashurst Mews Care Home - Avery Healthcare
Northampton Lane North, Moulton, Northampton NN3 7RQ 
9.5 72 reviews
Ashurst Mews Care Home - Avery Healthcare, Northampton, Northamptonshire
"Overall staff very friendly and helpful. Food at lunch could be improved - always chicken or mince, always mixed with veg which contains…"   Read all 72 reviews
  • from £1,400 / week
  • 60 Rooms
Location Type Care Home

Ashurst Mews Care Home is located just outside Northampton, in the charming village of Moulton. The Northampton nursing home provides various care services, including residential, nursing, and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Seagrave House Care Home - Avery Healthcare
Occupation Road, Corby NN17 1EH 
9.5 90 reviews
Seagrave House Care Home - Avery Healthcare, Corby, Northamptonshire
"Apparently Dad has not had any showers during his stay, we thought he could have alternate days of showers. He had said that he has had 2…"   Read all 90 reviews
  • from £1,100 / week
  • 84 Rooms
Location Type Care Home

Seagrave House complements Glenmoor House, which is another Avery home in Corby, which has joint excursions arranged. Three floors offer residential care as well as dementia and respite care. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Avonmere Care Home - Avery Healthcare
339 Badminton Road, Downend, Bristol BS36 1AJ 
9.5 60 reviews
Avonmere Care Home - Avery Healthcare, Bristol, South Gloucestershire
"Staff are excellent, really caring. Management always receptive to feedback. I would have no hesitation in recommending Avonmere.…"   Read all 60 reviews
  • from £1,300 / week
  • 76 Rooms
Location Type Care Home

Avonmere Care Home is located in Downend, South Gloucestershire, near the Willy Wicket Inn on the northern outskirts of Bristol, easily accessible from the M32, M4 and M5. The home offers respite and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Acorn Lodge Care Home - Avery Healthcare
132 Coventry Road, Nuneaton CV10 7AD 
9.4 55 reviews
Acorn Lodge Care Home - Avery Healthcare, Nuneaton, Warwickshire
"The staff at Acorn Lodge always provide a safe, secure and welcoming environment for the residents and visitors. The home is very well…"   Read all 55 reviews
  • from £1,300 / week
  • 60 Rooms
Location Type Care Home

Acorn Lodge is a well-respected care home in Nuneaton that has facilities for residential, dementia or short-term respite care. Just a short bus ride from the town centre, the home happily ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Hawthorns Aldridge - Avery Healthcare
Erdington Road, Aldridge, Walsall WS9 8UH 
9.4 134 reviews
Hawthorns Aldridge - Avery Healthcare, Walsall, West Midlands
"MY aunties and myself and family, Auntie has been for a stay in the Hawthorns some time ago, and because she enjoyed her previous stay so…"   Read all 134 reviews
  • from £1,500 / week
  • 76 Rooms
Location Type Care Home

The Hawthorns Aldridge Care Home delivers excellent elderly care in a luxurious and welcoming setting. Providing first-class care is supported by a sector-leading well-being programme ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
St Giles Care Home - Avery Healthcare
122 Tile Cross Road, Birmingham B33 0LT 
9.4 84 reviews
St Giles Care Home - Avery Healthcare, Birmingham, West Midlands
"My uncle Ron stayed at St Giles for two weeks respite care. The staff at the home looked after him really well, they were always caring…"   Read all 84 reviews
  • from £1,100 / week
  • 66 Rooms
Location Type Care Home

Avery’s St Giles Care Home is a modern, purpose-built nursing home in Tile Cross, to the east of Birmingham. Welcoming couples and companions who aim to continue their care journey together, the home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Miramar Care Home - Avery Healthcare
165 Reculver Road, Beltinge, Herne Bay CT6 6PX 
9.4 99 reviews
Miramar Care Home - Avery Healthcare, Herne Bay, Kent
"2 of us came to visit one of your residents. We booked lunch in your restaurant, it was delicious. The home is well run, and the staff very…"   Read all 99 reviews
  • from £1,350 / week
  • 108 Rooms
Location Type Care Home

The Miramar Care Home in Kent enjoys the perfect location on Herne Bay's panoramic seafront with beautiful sea views and offers quality award-winning care in luxurious surroundings. The team at the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Albion Court Care Home - Avery Healthcare
Clinton Street, Winson Green, Birmingham B18 4BJ 
9.4 71 reviews
Albion Court Care Home - Avery Healthcare, Birmingham, West Midlands
"I am very happy with the overall care that my father has received. The staff and management team are always attentive and available to…"   Read all 71 reviews
  • from £1,000 / week
  • 89 Rooms
Location Type Care Home

Albion Court care home is a multicultural home situated in Winson Green, Birmingham. They offer residential, dementia, nursing and respite care. The home provides high-quality care in a homely ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Camberley Woods Care Home - Avery Collection
Fernhill Road, Blackwater, Camberley GU17 9HS 
9.4 101 reviews
Camberley Woods Care Home - Avery Collection, Camberley, Hampshire
"There are not enough words to describe the level of care my Aunt receives in Camberley Woods. I have never experienced such kindness,…"   Read all 101 reviews
  • from £1,700 / week
  • 91 Rooms
Location Type Care Home

Camberley Woods Care Home stands out in Surrey with its high-quality furnishings indoors and serene gardens outdoors. Renowned for its top-notch nursing care, the home also offers residential care, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Acacia Lodge Care Home - Avery Healthcare
90a Broadway, New Moston, Manchester M40 3WQ 
9.3 72 reviews
Acacia Lodge Care Home - Avery Healthcare, Manchester, Greater Manchester
"As a family we are extremely happy with the care our father has received at Acacia Lodge. We have found the staff to be friendly,…"   Read all 72 reviews
  • from £1,600 / week
  • 60 Rooms
Location Type Care Home

Acacia Lodge, located in the New Moston district of Manchester, offers both residential and dementia care services, and is particularly renowned for its innovative dementia care approach. The home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Eastbourne Gardens Care Home - Avery Collection
6 Upper Kings Drive, Eastbourne BN20 9AN 
9.3 125 reviews
Eastbourne Gardens Care Home - Avery Collection, Eastbourne, East Sussex
"My aunt was in Eastbourne Gardens Care Home for over 10 years. She was not always easy to care for, but the staff always treated her with…"   Read all 125 reviews
  • from £1,350 / week
  • 107 Rooms
Location Type Care Home

Eastbourne Gardens provides first class care to residents who require residential, nursing and dementia care. Respite rooms available for those needing to recover after a hospital stay or assistance ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Birchmere House Care Home - Avery Healthcare
1270 Warwick Road, Knowle, Solihull B93 9LQ 
9.3 85 reviews
Birchmere House Care Home - Avery Healthcare, Solihull, West Midlands
"Our dad moved into Birchmere House and we were understandably anxious about how he would cope with the change. The staff were extremely…"   Read all 85 reviews
  • from £1,550 / week
  • 76 Rooms
Location Type Care Home

Birchmere House Care Home in Solihull has recently undergone a remarkable transformation to meet the exceptional standards set by Avery Healthcare. The home offers unparalleled nursing, residential, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Mental Health Care
Alice Court Care Home
29 Bedfordwell Road, Eastbourne BN21 2BQ 
9.3 9 reviews
Alice Court Care Home, Eastbourne, East Sussex
"The experience of Alice Court and its staff has been brilliant, everything has been explained to me and little extra touches have been…"   Read all 9 reviews
  • from £1,450 / week
  • 70 Rooms
Location Type Care Home

Alice Court Care Home in Eastbourne offers a welcoming home for people needing care. Run by Avery care homes, Alice Court provides residential, respite, and dementia care. Residents receive ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Highcliffe Care Home - Avery Healthcare
Whitchurch Road, Witherwack, Sunderland SR5 5SX 
9.3 79 reviews
Highcliffe Care Home - Avery Healthcare, Sunderland, Tyne & Wear
"My mother has settled, but took time, enjoying it now, and gets on with the staff, which are all excellent.…"   Read all 79 reviews
  • from £1,000 / week
  • 60 Rooms
Location Type Care Home

Highcliffe Care Home, located just a short distance from the Fulwell Quarry Nature Reserve and not far from the sea, provides residential, respite and dementia care. The home features a bright ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Hampstead Court Care Home - Avery Collection
48 Boundary Road, London NW8 0HJ 
9.3 37 reviews
Hampstead Court Care Home - Avery Collection, London, London
"After living on her own for almost 30 years in Hertfordshire, my mum's health rapidly deteriorated in the last few months of 2025. She felt…"   Read all 37 reviews
  • from £1,550 / week
  • 82 Rooms
Location Type Care Home

Hampstead Court is a welcoming care home offering residential, respite and dementia care services. Discover 82 spacious en-suite bedrooms at Hampstead Court Care Home in St Johns Wood. Residents ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Cliftonville Care Home - Avery Healthcare
Cliftonville Road, Northampton NN1 5BE 
9.3 102 reviews
Cliftonville Care Home - Avery Healthcare, Northampton, Northamptonshire
"My mother has been in Cliftonville for many years and latterly in the nursing section. The nurses and carers have been fantastic in making…"   Read all 102 reviews
  • from £1,350 / week
  • 106 Rooms
Location Type Care Home

Cliftonville, the esteemed Northampton care home, is celebrated for fostering a welcoming and lively community dedicated to elderly care. Carefully designed, the home provides an ideal setting for ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Frognal House Care Home - Avery Collection
Frognal Avenue, Sidcup DA14 6LF 
9.2 165 reviews
Frognal House Care Home - Avery Collection, Sidcup, London
"My friend of 50+ years lost her husband last year, June; she was diagnosed with dementia approx 5 years ago. She had become very low,…"   Read all 165 reviews
  • from £1,450 / week
  • 131 Rooms
Location Type Care Home

Situated a brief distance from the town centre, Frognal House Care Home is purpose-built, offering a serene environment for elderly individuals to receive precise levels of care. Couples or ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Beckenham Park Care Home - Avery Collection
2 Roman Way, Beckenham BR3 3FH 
9.2 57 reviews
Beckenham Park Care Home - Avery Collection, Beckenham, London
"This is definitely the friendliest care home I've had the pleasure to visit. My friend is very happy here and I can tell is thriving in his…"   Read all 57 reviews
  • from £1,850 / week
  • 100 Rooms
Location Type Care Home

Situated to the west of Bromley and northeast of Croydon, Beckenham Park Care Home offers comprehensive support, including residential, dementia, nursing and respite care in a lavish setting. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Avery Healthcare Group Reviews (9993)

9.6

Avery Healthcare Group has a Group Review Score of 9.6 (9.552) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Avery Healthcare Group must have a Review Score.

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Review of

Elton House Care Home - Avery Collection

from Michael S (Great-grandson of Resident) published on 27 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
"We didn't end up using Elton House in the end, as my grandmother's condition changed, but I still wanted to leave a review because the staff were so attentive, understanding and patient throughout. The facilities are excellent, of course, but it was really the kindness and care of the staff that
stood out most and made such a strong impression on us.
Reply from Jenny Bloomberg, Client Liaison Manager at Elton House Care Home - Avery CollectionThank you so much for taking the time to share this thoughtful review, especially during what must have been a difficult period for your family. Although your grandmother didn't come to stay with us in the end, we're truly grateful for your kind words.
Our team will be touched to hear that their attentiveness, patience and understanding made such a positive impression. We believe that genuine care begins long before someone moves in, and it means a great deal to know that this came across to you.
We wish you and your family all the very best, and please don't hesitate to reach out if we can support you in any way in the future.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Crispin Court Care Home - Avery Healthcare

from Lesley B (Daughter of Resident) published on 27 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing, can't fault anything. The staff are so kind, gentle & professional. It has been a wonderful experience.
Reply from Julie Tara, Customer Service Manager at Crispin Court Care Home - Avery HealthcareThank you for taking the time to review Crispin Court Care Home and for your amazing 5-star review. Your kind words about our home and the staff team are truly invaluable to us, we are delighted to hear how satisfied you are with the exceptional level of care your loved one is receiving, giving you and your family the peace of mind you deserve. Thank you again for the review.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Squires Mews Care Home - Avery Healthcare

from M A (Sister of Resident) published on 24 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Squires Mews is a beautiful home providing everything that is essential to residents. Staff are on the whole very caring and efficient. The residents are treated as family and are very happy. My sister loved to join in all the activities that are provided daily.
Reply from Heidi Smith, Home Manager at Squires Mews Care Home - Avery HealthcareThank you for your lovely review, it is an absolute pleasure looking after your sister
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Pemberley House Care Home - Avery Healthcare

from Sian A (Granddaughter of Resident) published on 24 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Pemberley House has been a place of genuine comfort and reassurance for our family, and most importantly, for my grandmother, who now calls it home. Entrusting the care of a loved one to others is never easy, but from the very beginning, the team at Pemberley House have demonstrated a level of compassion,
ignity, and professionalism that has far exceeded our expectations.


What stands out most is the kindness of the staff. There is a quiet consistency in the way they treat residents- not as patients, but as individuals with rich lives, histories, and personalities. My grandmother is spoken to with warmth and respect, and it's clear that her wellbeing is not just a duty, but something they genuinely care about.


We are deeply grateful to the entire team for the dignity, kindness, and humanity they bring to work each day. It is not simply a place of care- it is a place of compassion, and that makes all the difference. Thank you.

Reply from Pamela Sharman, Client Liaison Manager at Pemberley House Care Home - Avery HealthcareDear Sian
Thank you for your warm review, it is uplifting to know your comments and will definitely be shared with our team, it is much appreciated.
Our best wishes to you and your family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Glenmoor House Care Home - Avery Healthcare

from Jonathan C (Son of Resident) published on 24 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have no previous experience of any care home yet every member of staff I have met have been kind, considerate and very helpful.
The facilities seem very good and the home is always clean and tidy.
I believe that the hot meals could be improved a little but, I must stress, I have not eaten there
and so this is not from my own experience.
Reply from Samantha Humphreys, Home Manager at Glenmoor House Care Home - Avery HealthcareThank you for taking the time to share your feedback.
We are pleased to hear about your overall experience and we appreciate your comments regarding the food.
We understand how important mealtimes are to our residents wellbeing and enjoyment and we are always looking for ways to improve.
Your feedback has been shared with our kitchen team and we will continue working to ensure meals meet both nutritional needs and personal preferences.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Droitwich Mews Care Home - Avery Healthcare

from Jo M (Resident) published on 23 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The welcome card and fruit were a lovely touch. All the teams were excellent, friendly, efficient, professional, nothing too much trouble. The food was excellent: presentation, quality and choice. Facilities were good (I would have liked an exercise bike). Wouldn't hesitate to recommend it. In the words
of Arnie, "I'll be back".
Reply from Hannah Atkinson, Home Manager at Droitwich Mews Care Home - Avery HealthcareThank you so much for your lovely feedback. We're delighted you enjoyed the welcome touches, food, facilities, and most importantly the service from our teams. Your kind words about their friendliness and professionalism will be very much appreciated.
Thank you also for the suggestion regarding an exercise bike it's really helpful to hear and we'll certainly take it on board for future improvements.
We truly appreciate the recommendation and look forward to welcoming you back again soon. As Arnie would say we'll be ready when you return!
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Review of

Westbourne Tower Care Home - Avery Collection

from Stuart M (Son of Resident) published on 23 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother could not be in a better place. The level of care, dignity and compassion given by all members of the care team has been exceptional. Her general health & wellbeing improved as soon as she moved in and she looks so much better and happier than she did this time last year. The activities and
regular outings have also given her renewed confidence along with the invaluable companionship with other residents.
The relatives portal has been a great tool to see what's happening on a day to day basis and the e-mail communication regarding more specific issues has been very prompt.
Knowing our mum is receiving the best quality of care and in a safe & caring environment has been a huge comfort to our family
Reply from Wendy Blow, Senior Director of Community Relations at Westbourne Tower Care Home - Avery CollectionThankyou so much for such a thorough review, our staff are very proud of what they deliver and their communication, but it makes their role so much easier when we deal with lovely families like yourselves. Thank you for trusting us with your lovely Mum.
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Review of

Butlers Mews Care Home - Avery Healthcare

from Andrew V (Son of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Butlers Mews Care Home is a wonderful place. I have visited many other care homes and this is, by far, the best. I am particularly impressed by the feel of the place, the range of activities, the fascilities, the quality of meals and most of all, the staff.
Without exception, I have found all staff
to be helpful, friendly and professional, this goes from top to bottom. The site manager is brilliant and has been invaluable during the move of my parents from their home to Butlers Mews. Highly recommended
Reply from Michelle Marriner, Manager at Butlers Mews Care Home - Avery HealthcareThankyou very much for your review we are so happy that your parents have settled well into Butlers Mews
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Review of

Birchwood Grange Care Home - Avery Healthcare

from P H (Daughter of Resident) published on 22 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, in her mid 90s, has been a resident for two weeks. While on leave, I joined her daily at the Dove Ward mandir, where I met Hina leading prayers.
Hina shows compassion, professionalism, and dedication, involving all residents so no one feels excluded. During Ram Navami, I joined the arti
and saw her kindness and dignity.
Together with Edna, Ward Manager, she reassures families that their loved ones are in safe, caring hands. Thanks to Kerry, Stella & Uchenna for supporting mum's move from GM to London. Settling in is challenging due to mums likes, dislikes, and language barriers with non-Gujarati speaking carers, but we already see a positive difference. I would love all residents encouraged to have all their meals together and join daily activities. Birchwood Grange supports mums cultural and spiritual needs, helping her feel included and valued.
Thank you all for your care and professionalism.
Reply from Kerry Richards, General Manager at Birchwood Grange Care Home - Avery HealthcareThank you for your kind and thoughtful review.
We're delighted to hear Mum is beginning to settle in and that you feel reassured by the care she is receiving. Your lovely feedback about Hina, Edna, and the wider team will be shared with them, they will truly appreciate it.
Thank you also for your helpful suggestion regarding shared mealtimes and activities-we will certainly take this on board.
Its our privilege to care for Mum.
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Review of

Beckenham Park Care Home - Avery Collection

from Julia D (Daughter of Resident) published on 22 April 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
Unfortunately, my experience with this care home has been very concerning. Over the past three years there have been seven different managers, with an interim manager currently in place. This constant change in leadership has been extremely unsettling for both staff and residents and has resulted in
a noticeable lack of consistency in care.
Staffing levels have frequently been insufficient, putting pressure on existing staff and impacting the quality of care provided. I was also deeply troubled to learn that staff have reportedly been told that if they raise concerns with residents' families, they could face disciplinary action. This creates a culture where issues are not openly addressed and families are not kept properly informed.
Due to the concerns for my mother's Health and Welfare, the Council Social Services recommended i remove my mother from the home which i have now done. i cannot recommend this home due to ongoing concerns surrounding care and the failure of management.
Reply from Joe Maxwell, Home Manager at Beckenham Park Care Home - Avery CollectionThank you for sharing your feedback. We are very sorry to read about your experience and the concerns you have raised regarding your mothers care at Beckenham Park.

We take all feedback seriously, particularly where it relates to care quality, communication and the experience of residents and their families. The points you have raised have been reviewed and addressed in detail through our formal complaints process.

We recognise how important it is that families feel listened to, informed and confident in the care being provided, and we are sorry that this was not your experience. Where concerns are identified, we use them as an opportunity to strengthen our approach and ensure improvements are embedded and sustained.
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Review of

Spencer House Care Home - Avery Healthcare

from A G (Wife of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Before deciding on a home for respite care. I was given a tour of Spencer House. Without exception the staff were extremely welcoming. I was impressed with the bedrooms and also the living areas. Activities sounded good and menus excellent. My husband was only there for 1 weeks respite but he will be
returning. Many thanks for looking after him so well.
Reply from Jan Davenport, Deputy Home Manager at Spencer House Care Home - Avery HealthcareThank you so much for your very kind words and positive review of Spencer House. We are delighted to hear that your experience and your husbands time with us was a pleasant one. We would be delighted to have him return to us. We take pride in ensuring all aspects of care are attended to with a person centred approach. Your kind feedback and comments are so important to our staff, please be assured this will be shared with all the team. Once again thank you for spending time with your review, we cannot thank you enough for entrusting us with your loved one.
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Review of

Avonmere Care Home - Avery Healthcare

from Judith T (Wife of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are excellent, really caring.
Management always receptive to feedback. I would have no hesitation in recommending Avonmere.
Reply from Samantha Baronian, Home Manager at Avonmere Care Home - Avery HealthcareThank you so much for your kind words. It really means a great deal to hear such positive feedback about our team and the care we provide.
I will be sure to share your comments with the staff, as they will truly appreciate your recognition of their hard work and dedication.
Thank you again for your support and for recommending Avonmere-it is genuinely appreciated.
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Review of

Squires Mews Care Home - Avery Healthcare

from David C (Son-in-law of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving my mother-in-law into Squires in April 2025, I have nothing but praise for the staff, facilities, entertainment and nursing care provided. It's always a friendly welcome when going to visit. In truth I cannot fault anything or anyone in the home.
Reply from Heidi Smith, Home Manager at Squires Mews Care Home - Avery HealthcareThank you for you lovely review, I will pass on your kind words to the team
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Review of

Alice Court Care Home

from G W (Power of Attorney of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The experience of Alice Court and its staff has been brilliant, everything has been explained to me and little extra touches have been provided to make the stay go more smoothly.
The home is immaculate, clean, fresh, feels more like a 5 star hotel.
Reply from Michelle Love-Patel, General Manager at Alice Court Care HomeThank you so much for your wonderful review! We are so pleased you are enjoying your stay and experience here at Alice Court.
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Review of

Hempstalls Hall Care Home - Avery Healthcare

from Kay F (Daughter of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been with Hempstalls Hall Care Home for the last 11 months after a fall. Everyone at Hempstalls Hall are wonderful and care for Mum with compassion and dignity. Whilst Mum doesn't join in many of the activities, she does enjoy the singers. The care from all the staff is second to none. This
years Mothers Day everyone had daffodils which was lovely.


We celebrated Mum's birthday last weekend in the pod with afternoon tea. Shout out to Michelle and Karen for bringing out the afternoon tea in the rain. Mum really enjoyed it and despite the rain, we enjoyed all the home made cakes.


Nothing is too much for any of the staff and myself and my sister are assured Mum is getting the best care. We know Mum is looking forward to sitting in the garden once the weather picks up.
Thank you to everyone for how you care day in day out.

Reply from Lisa Bailey, Manager at Hempstalls Hall Care Home - Avery Healthcarethank you for taking the time to write you review and thank you for your lovely words and glad to hear that mum is receiving the very best care .
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Review of

Westbourne Tower Care Home - Avery Collection

from Stuart A (Son of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents are brilliantly looked after by kind, happy staff. They are always supportive and encouraging despite my parents being sometimes difficult. The whole place is very well laid out, welcoming and caring.
Reply from Wendy Blow, Senior Director of Community Relations at Westbourne Tower Care Home - Avery CollectionThankyou so much, your parents are lovely and fully appreciate the kindness of the staff and the lovely food.
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Review of

South Lodge Care Home - Avery Healthcare

from Daniela S (Daughter of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad stayed at South Lodge for a 2 week respite break over Christmas 2025.


I can't recommend South Lodge enough starting from my initial contact. Donna the care home manager came to visit my dad at home before his stay and was so good with him.


All of the staff during his stay were so friendly

and all of my family that visited my dad during his stay soon very highly of the staff.


I would definitely recommend South Lodge and would definitely use again when we require respite care.

Reply from Donna M Bradley, Home Manager at South Lodge Care Home - Avery HealthcareThank you Daniela for taking the time to write a review for us. It was a pleasure to care for your Dad during his festive stay with us. We are so glad you felt Dad was well cared for by our team during his stay, your feedback means a lot to us and especially for the staff who provide the direct care.
We look forward to welcoming Dad back again, the next time you take sometime away.
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Review of

Beckenham Park Care Home - Avery Collection

from Steve A (Friend of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is definitely the friendliest care home I've had the pleasure to visit. My friend is very happy here and I can tell is thriving in his new environment. Much recommended. A lovely care home residents are very happy
Reply from Alicia Perring, CLM at Beckenham Park Care Home - Avery CollectionThank you so much for your kind words. It truly means a lot to hear that your friend is happy and thriving in our care at Beckenham Park Care Home. We're proud to create a warm, friendly environment where residents feel comfortable and supported every day.
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Review of

Bagshot Gardens Care Home - Avery Collection

from Michael M (Son of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been a resident at Bagshot Gardens for just over a year. I intentionally waited to leave a review, as I believe you should only make an assessment over a reasonable period of time.
Having done this, I can honestly say I'm impressed with the standard of care and living conditions at Bagshot
Gardens. The home feels warm and welcoming, the staff are in the main friendly and the facilities are in good condition and well maintained.
Dad is comfortable and happy living at Bagshot Gardens, and that's the most important thing.
Reply from Sue Ruff, Client Liaison Manager at Bagshot Gardens Care Home - Avery CollectionThank you for your review. We are pleased to hear that you are impressed with your fathers care and that Dad is happy here.
Please let the management team know if there is any way we can improve your score.
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Review of

Camberley Woods Care Home - Avery Collection

from B A (Resident) published on 20 April 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I was dumped here under false pretences for 2 weeks to recuperate from hospital. Still stuck here. Does seem odd that a shed cannot be put up which would keep outdoor toys dry & clean, and is now rotting as water runs down back to hedge because management cannot decide. I do think the carers should
be taught what cutlery to use and speak English fluently. Sharp knives & forks would be helpful. I find knives so blunt wont peel hard fruit well or cut meat sometimes. Garden & Julie my great comfort and my birds. I think you should decide whether you are a care home, nursing or residental, all have different requirements. I was kidnapped & brought here never asked if I wanted to come. Food awful. You want to get some proper spinal matresses, so folk like me don't have back ache the whole time I have a lovely one at home. If you send a carer, I do not think we have to pay - as that is part of caring. I do not need a wheelchair taxi. I sit in a seat. Last time I went in the owner drove and he asked why you booked one when I sit in a seat. He told me because you had booked that particuarl day he could not take a lady who had broken both legs and was in a chair to hospital, so she missed her appointment. It was too late to book a transport ambulance. I have asked for an ordinary taxi. Wheelchair ones are so high to climb in. That is how my bad leg got out. You need sharp knives and a leg guard for injured legs. Blunt knives to residents.
Reply from Ewa Jaworska, General Manager at Camberley Woods Care Home - Avery CollectionThank you for taking the time to share your feedback. We are sorry to hear that your experience has not met your expectations and that you are feeling unhappy during your stay.
We always aim to provide a safe and supportive environment for everyone in our care, and we take comments about comfort, communication, equipment, and daily living arrangements seriously. Your feedback has been noted and will be shared with the relevant teams so that the points raised can be reviewed and considered.
We appreciate you taking the time to share your thoughts with us.
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Awards / Recognitions (13)

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