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Care Homes Owned by Anchor

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Anchor
Anchor is England's largest not-for-profit provider of housing and care for the over-55s, and passionate about giving older people a choice of great places and ways to live.

Anchor is an established care home provider, with more than 60 years of experience and over 120 residential and dementia care homes across the country.

Anchor has high standards for the quality of service provided, from buildings to colleagues and policies. All care homes are regulated by the Care Quality Commission.

As a not-for-profit organisation, all the money Anchor makes is reinvested back into its services. This enables them to provide high-quality facilities and care for all customers.

The dedicated colleagues are fully trained and receive ongoing learning and development opportunities to give the skills and knowledge necessary to provide Anchor’s high standard of care.

The needs and aspirations of customers are always put first.

Anchor strives to provide tailored care for customers in a positive environment, where their individual needs are always met.

Anchor Locations (121)

 - Browse 121 Care Homes owned by Anchor
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Upton Grange
66 Salacre Lane, Upton, Wirral CH49 9AS 
9.9 139 reviews
Upton Grange, Wirral, Merseyside
"Excellent, kind and caring staff. Efficient and homely. Food was very nice. Lovely and clean. Nothing too much trouble. Very happy with…"   Read all 139 reviews
  • from £1,169 / week
  • 52 Rooms
Location Type Care Home

Anchor's Upton Grange is located in the Wirral and it is purpose-built with the care of its residents in mind. Each of the single 52 rooms benefits from en suite wet rooms and fitted furniture. There ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Greenacres
The Horseshoe, Banstead SM7 2BQ 
9.9 70 reviews
Greenacres, Banstead, Surrey
"Mum has been in Greenacres for just over two years. She came in fairly mobile but a little confused. The staff were amazing then, they…"   Read all 70 reviews
  • from £1,520 / week
  • 63 Rooms
Location Type Care Home

Anchor’s Greenacres is located at the heart of the community in Banstead, within a short distance of local shops and amenities. The home continues to welcome new residents for friendly and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Harden Hall
235 Coalpool Lane, Walsall WS3 1RF 
9.9 79 reviews
Harden Hall, Walsall, West Midlands
"Extremely happy with Harden Hall, the care was excellent. Very friendly and compassionate staff. Any problems were dealt with efficiently…"   Read all 79 reviews
  • from £1,177 / week
  • 54 Rooms
Location Type Care Home

Harden Hall is a contemporary residential and dementia care home located in the heart of the community. Each of the 54 single bedrooms has an en-suite wet room to support privacy and dignity. Harden ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Mill House
Sackville Street, Skipton BD23 2PR 
9.9 59 reviews
The Mill House, Skipton, North Yorkshire
"I have every confidence that my mum's needs are being met. She is still capable of making her own decisions and I feel her choices are…"   Read all 59 reviews
  • from £1,725 / week
  • 102 Rooms
Location Type Care Home

The Mill House is a luxurious care home providing residential care and care for older people living with dementia. The Mill House is located in the heart of Skipton. It has good road links, with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
West Hall
Parvis Road, off Parvis Road, West Byfleet KT14 6EY 
9.9 212 reviews
West Hall, West Byfleet, Surrey
"Having viewed 8 other care homes we chose West Hall and Birch in particular for 1) the caring attitude of the staff, 2)friendly, welcoming…"   Read all 212 reviews
  • from £1,950 / week
  • 117 Rooms
Location Type Care Home

Anchor’s West Hall is a unique and meticulously designed flagship care home. West Hall comprises of an 18th century listed Manor House, with three contemporary lodge residences, all set in ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Springfield
17 Western Way, Buttershaw, Bradford BD6 2UB 
9.9 178 reviews
Springfield, Bradford, West Yorkshire
"A caring loving environment where your relative is well looked after with dignity and respect. A well kept pleasant environment frequently…"   Read all 178 reviews
  • from £1,305 / week
  • 99 Rooms
Location Type Care Home

Anchor’s Springfield is located in a quiet location in Buttershaw. The home provides friendly and comfortable residential and dementia care for up to 99 residents in single en suite ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Westhill Park
1 Chataway Drive, Off Nina Carroll Way, Kettering NN15 7FF 
9.9 99 reviews
Westhill Park, Kettering, Northamptonshire
"Knowing any family member going into a home is quiet daunting but save to say my worries have been erased of what I thought iv been…"   Read all 99 reviews
  • from £1,536 / week
  • 66 Rooms
Location Type Care Home

Located in the market town of Kettering, Westhill Park is purpose-built and finished to a very high standard, whilst incorporating the latest supportive care technology. The home provides ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Primrose Court
Orchard Way, Guiseley, Leeds LS20 9EP 
9.9 73 reviews
Primrose Court, Leeds, West Yorkshire
"The care and commitment shown by staff at Primrose Court was really wonderful. They looked after Dad with kindness and compassion and were…"   Read all 73 reviews
  • from £1,290 / week
  • 33 Rooms
Location Type Care Home

Anchor’s Primrose Court, located in Guiseley, is a care home providing quality care and lovely facilities in a relaxing environment and continues to welcome new residents for respite care and short ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Wharfeside
Westgate, Otley LS21 3AT 
9.8 45 reviews
Wharfeside, Otley, West Yorkshire
"Dad has been at the home for nearly 3 years. Right from the start, Dad and all the family have been made so welcome. It really is his home.…"   Read all 45 reviews
  • from £1,600 / week
  • 66 Rooms
Location Type Care Home

Anchor's Wharfeside is a care home, located in historical Otley. Wharfeside provides residential and residential dementia care for up to 66 older people in a luxurious environment, finished to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Landemere
Inveraray Close, off Grampian Way, Sinfin, Derby DE24 3JX 
9.8 63 reviews
Landemere, Derby, Derbyshire
"We feel so lucky that Landmere care home was an option available from our first minute in 2024 up to today. The home, the staff, facilities…"   Read all 63 reviews
  • from £1,103 / week
  • 41 Rooms
Location Type Care Home

Anchor’s Landemere is a purpose-built home supporting up to 41 older people to live a comfortable lifestyle in the Sinfin community. The home continues to welcome new residents for a range of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Tolson Grange
12 Coach House Drive, Off Greenhead Lane, Dalton, Huddersfield HD5 8EG 
9.8 65 reviews
Tolson Grange, Huddersfield, West Yorkshire
"My mum Doreen's first time in a residential home, I was amazed how quickly mum settled in. Mum was singing and dancing to the singing act…"   Read all 65 reviews
  • from £1,305 / week
  • 42 Rooms
Location Type Care Home

Anchor’s Tolson Grange, in Huddersfield, is a purpose-built residential home supporting up to 42 older people to live a comfortable lifestyle, as well as providing dementia care. It is located in a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Prior Bank
74 Cherry Tree Road, Sheffield S11 9AB 
9.8 98 reviews
Prior Bank, Sheffield, South Yorkshire
"Having lived in her own home until the age of 104 my mother's mobility went so we needed to find residential care. We were very impressed…"   Read all 98 reviews
  • from £1,022 / week
  • 32 Rooms
Location Type Care Home

Anchor's Prior Bank in Sheffield is close to green spaces such as Endcliffe Park and Sheffield Botanical Gardens. The home provides residential and dementia care for up to 32 individuals in ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Ashcroft
Kelvin Way, Undercliffe, Bradford BD2 3EF 
9.8 97 reviews
Ashcroft, Bradford, West Yorkshire
"My Mum spent the last 18 months of her life at Ashcroft. The care and compassion of all the staff is amazing. Nothing is too much trouble.…"   Read all 97 reviews
  • from £1,305 / week
  • 66 Rooms
Location Type Care Home

Anchor’s Ashcroft is located in the Undercliffe suburb of Bradford and provides friendly and comfortable residential and dementia care for up to 66 residents in single ensuite rooms. The home is ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Glenvale Park
1 Juniper Grove, Wellingborough NN8 6AD 
9.8 113 reviews
Glenvale Park, Wellingborough, Northamptonshire
"Mum still receives excellent care and dignity. We are so pleased that she is in fantastic hands at the home.…"   Read all 113 reviews
  • from £1,469 / week
  • 66 Rooms
Location Type Care Home

Glenvale Park is located in Wellingborough and provides friendly and comfortable residential and dementia care for up to 66 residents in single rooms, each with en suite wet room facilities. The home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Oakleigh
Evelyn Gardens, Godstone RH9 8BD 
9.8 74 reviews
Oakleigh, Godstone, Surrey
"I am extremely grateful for the continued care my mother receives from the wonderful staff at Oakleigh. At the end of this month, she will…"   Read all 74 reviews
  • from £1,515 / week
  • 51 Rooms
Location Type Care Home

Anchor’s Oakleigh is located at the heart of Godstone, close to green spaces. The home provides friendly and comfortable residential and dementia care for up to 51 residents in single en suite rooms ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Timken Grange
Timken Way South, Duston, Northampton NN5 6FR 
9.8 102 reviews
Timken Grange, Northampton, Northamptonshire
"Just like to say what a fantastic group of carers at Timken Grange care home, All the staff, so friendly thoughtful and kind giving my…"   Read all 102 reviews
  • from £1,586 / week
  • 66 Rooms
Location Type Care Home

Timken Grange is located in the village of Duston. It continues to welcome new residents for permanent and respite care. The home is built on the site of the former British Timken Factory. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Maple Dene
10/14 St Agnes Road, Moseley, Birmingham B13 9PW 
9.8 57 reviews
Maple Dene, Birmingham, West Midlands
"My mother has just come to live at Maple Dene. So far my experience and impressions are excellent. I feel that the wonderful staff will…"   Read all 57 reviews
  • from £1,136 / week
  • 40 Rooms
Location Type Care Home

Anchor’s Maple Dene, in Moseley, supports up to 40 older people to live a comfortable lifestyle and provides dementia care and it is welcoming new residents for care. Located to the south of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Herries Lodge
2 Teynham Road, Sheffield S5 8TT 
9.8 65 reviews
Herries Lodge, Sheffield, South Yorkshire
"Mum has been in Herries Lodge for almost 3 years. I have always found it spotlessly clean, and the staff are all so friendly and attentive…"   Read all 65 reviews
  • from £1,110 / week
  • 47 Rooms
Location Type Care Home

Anchor’s Herries Lodge, in Sheffield, is a purpose-built home supporting up to 47 older people to live a comfortable lifestyle, as well as providing dementia care. The home continues to welcome new ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Devonshire House
High Street, Cavendish, Sudbury CO10 8AS 
9.8 103 reviews
Devonshire House, Sudbury, Suffolk
"It is a privilege to call Devonshire House a home for my Mum. The place itself is a joy to visit. The staff whether it be the caring,…"   Read all 103 reviews
  • from £1,518 / week
  • 69 Rooms
Location Type Care Home

Devonshire House is located in the pretty village of Cavendish with riverside views, providing quality care and luxurious facilities within a comfortable and relaxing environment. The home continues ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Palmersdene
Grange Road West, Jarrow NE32 3JA 
9.8 86 reviews
Palmersdene, Jarrow, Tyne & Wear
"My mother-in-law is very happy at Palmersdene. She is well looked after by the staff who go above and beyond for all residents. There…"   Read all 86 reviews
  • from £1,200 / week
  • 40 Rooms
Location Type Care Home

Palmersdene is located in the Jarrow community in Tyne and Wear. The care home continues to welcome new residents for friendly and quality residential and dementia care for up to 40 residents in ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Park Hall
Ubberley Road, Stoke-on-Trent ST2 0QS 
9.8 83 reviews
Park Hall, Stoke-on-Trent, Staffordshire
"Mum has been well taken care of at Parkhall care home, a cut above many we visited, a credit to the staff that work tirelessly to provide a…"   Read all 83 reviews
  • from £1,192 / week
  • 60 Rooms
Location Type Care Home

Park Hall is a residential and dementia care home which continues to welcome new residents in Stoke-on-Trent. Each of the 60 rooms has en suite facilities. Park Hall offers permanent care to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Oak Tree Lodge
Oak Tree Drive, Foundry Approach, Gipton, Leeds LS9 6BT 
9.8 79 reviews
Oak Tree Lodge, Leeds, West Yorkshire
"Thank you for your tender love & kindness to my precious mum. I was so grateful for the wonderful care you all gave her. You made her last…"   Read all 79 reviews
  • from £1,320 / week
  • 60 Rooms
Location Type Care Home

Anchor's Oak Tree Lodge is located at the centre of the North Leeds community in Leeds. The home provides friendly and comfortable residential and dementia care for up to 60 residents in single ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Dearne Hall
Ringway, Bolton-upon-Dearne, Rotherham S63 8BA 
9.8 43 reviews
Dearne Hall, Rotherham, South Yorkshire
"Mum has been bedbound for a long time. The dementia has worsened and she is sometimes very disengaged. Nevertheless, all the care (and…"   Read all 43 reviews
  • from £1,103 / week
  • 48 Rooms
Location Type Care Home

Dearne Hall is a contemporary residential and dementia care home located in the heart of the Bolton-upon-Dearne community. It continues to welcome new residents for respite and permanent ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Maple Tree Court
140 Gloucester Road, Kidsgrove, Stoke-on-Trent ST7 1EL 
9.8 82 reviews
Maple Tree Court, Stoke-on-Trent, Staffordshire
"Louise is excellent in all aspects she always keeps us informed of everything. Very professional in everything. Mum (Elaine) things Louise…"   Read all 82 reviews
  • from £1,200 / week
  • 64 Rooms
Location Type Care Home

Anchor's Maple Tree Court is located in Kidsgrove and provides residential and dementia care for up to 64 older people. Its facilities include a tea room, activities room and a number of cosy, quiet ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Skelton Court
Station Lane, Skelton-in-Cleveland, Saltburn-by-the-Sea TS12 2LR 
9.8 36 reviews
Skelton Court, Saltburn-by-the-Sea, Cleveland & Teesside
"Mum was only here for a short time before she passed away. She received the best care the staff always went above and beyond and were so…"   Read all 36 reviews
  • from £1,355 / week
  • 65 Rooms
Location Type Care Home

Anchor's Skelton Court is a luxurious, purpose-built care home. The home offers a range of care including trial stays, respite care, convalescence stays and long term and permanent care. Skelton ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
St Marys
Woodlands Road, Holbrook, Ipswich IP9 2PS 
9.8 156 reviews
St Marys, Ipswich, Suffolk
"My grandfather has settled in lovely, he says the care provided is second to none. I agree, I visit him regularly and every care giver I…"   Read all 156 reviews
  • from £1,420 / week
  • 60 Rooms
Location Type Care Home

St Marys, in Ipswich supports up to 60 older people to live a comfortable lifestyle, as well as offering dementia care. It is located in an idyllic peninsula setting in the village of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Montrose Hall
Sherwood Crescent, Wigan WN5 9TB 
9.8 97 reviews
Montrose Hall, Wigan, Greater Manchester
"My mum became a resident (at Montrose Hall) at the end of January, following an illness after Xmas when it became apparent that living…"   Read all 97 reviews
  • from £1,250 / week
  • 41 Rooms
Location Type Care Home

Anchor's Montrose Hall is located at the centre of the community in Wigan. The home provides friendly and comfortable residential and dementia care for up to 41 customers. The home has been ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Manor House Knaresborough
1 Hambleton Grove, Knaresborough HG5 0DB 
9.8 87 reviews
The Manor House Knaresborough, Knaresborough, North Yorkshire
"My experience at The Manor House was most enjoyable the whole package. The staff, the care, the residents. I could not fault it + I think…"   Read all 87 reviews
  • from £1,720 / week
  • 75 Rooms
Location Type Care Home

Anchor's The Manor House Knaresborough enjoys an ideal location close to Knaresborough town centre with all its shops and places to dine and drink. It provides high-quality care and luxurious ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Limegrove
St Martin's Close, East Horsley, Leatherhead KT24 6SU 
9.8 80 reviews
Limegrove, Leatherhead, Surrey
"When my brother first moved into Limegrove it was only supposed to be temporary because he wanted a flat on his own but with the care he…"   Read all 80 reviews
  • from £1,570 / week
  • 55 Rooms
Location Type Care Home

Limegrove in East Horsley is operated by the Anchor Hanover Group. It is a purpose-built home, supporting up to 55 older people to live a comfortable lifestyle, as well as providing dementia care. It ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Bethune Court
30 Boscobel Road, St Leonards-on-Sea TN38 0LX 
9.8 94 reviews
Bethune Court, St Leonards-on-Sea, East Sussex
"Mum stayed at Bethune court for a couple of weeks respite just before Christmas. All the carers were kind ,considerate and supportive. As…"   Read all 94 reviews
  • from £1,325 / week
  • 45 Rooms
Location Type Care Home

Anchor’s Bethune Court in St. Leonards-on-Sea enjoys a location close to the seafront and is within a short distance of the attractions offered by the seaside town. The home supports older people ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Anchor Reviews (9714)

9.7

Anchor has a Group Review Score of 9.7 (9.733) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Anchor must have a Review Score.

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Review of

Thomas Henshaw Court

from Helen A (Daughter of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After having to look for somewhere for my mum to to be cared for was a daunting process. It wasn't easy letting go of everything I was used too and putting my trust into a home with staff who didn't know mum.
How can you find the right home with good staffing numbers which covered her care needs as
well as an activity program. How can you pack a life time of belongings into 1 room and have your own bathroom with walk in shower and kitchette and how could I trust somewhere wash and iron her clothes like I did.
Thomas Henshaw Court has exelled my expectations and it's hard to put into words how I feel.
ALL staff are dedicated compassionate and caring and go above and beyond and are there for both mum and me. Mum gets cuddles, banter, laughs, outings, activities, lovely food, perfectly laundered clothes and reassurance when she's upset and confused.
Every time I walk out of Thomas Henshaw I think how lucky I am that my precious mum is in the right place.
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Review of

Maple Dene

from B D (Son of Resident) published on 8 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has just come to live at Maple Dene. So far my experience and impressions are excellent. I feel that the wonderful staff will mean that my mother is happy at Maple Dean
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  • Care / Support
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  • Treated with Dignity
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Review of

Glendale

from C B (Daughter of Resident) published on 8 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a lovely care home. My mum has been at Glendale since February and has settled in very well. It is nice to know that when all family member's leave. We are happy + that mum is in capable hands of the staff. Mum loves the activities and has made some nice things so she can keep in her room. The
rooms are lovely and kept very clean and what I like is the windows are opened every day for some fresh air.
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Review of

The Beeches

from Susan W (Wife of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband went into The Beeches in November 2025 from a previous care home facility which he had only been in a couple months it was a very traumatic time for us as a family trying to find alternative care. Beeches was very understanding regarding previous issues we had faced and we were assured that
the transition for my husband would be made as easy as it possibly could. Staff were very welcoming and management very reassuring on our visit, any concerns we have come across have been dealt with by staff or management. On the whole we are pleased with the care my husband is receiving.
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  • Value for Money
Review of

Westhill Park

from T W (Daughter of Resident) published on 7 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Knowing any family member going into a home is quiet daunting but save to say my worries have been erased of what I thought iv been reassured all the way and seeing my mother so happy and she can be vocal if she isn't happy but the staff are very good and with all her care , the presence I get when
I turn up and the positive information I get ref my mother , even my family mention I'm a lot happier as well as my mother is and it's very reassuring that she has know worries , and enjoys her meals and if she wants anything that isnt on the menu they make her , seeing my mum smile more is a plus as when she lived at home she became distant but now has a new lease of life , the staff are lovely if I was to have a problem I can ring any time if the day to answer me which I haven't as yet I'm giving a 10/10 overall thank you west hill Kettering
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Review of

St Joseph's

from Andrew C (Nephew of Resident) published on 7 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to Jacquie, Ashley and the team for making my aunt's transition to St Joseph's so positive. Moving into care is not an easy decision for a family, but right from the start St Joseph's have been reassuring and kind.
My aunt has settled in very quickly. She has a lovely room and when we call
on the phone, she sounds genuinely happy. Knowing she is safe and surrounded by lots of people who can help her is such a relief. She's made friends, enjoys lots of activities and often says it feels like a lovely hotel, apparently the food is exceptional! The environment is light, airy and well cared for, and the staff are consistently friendly and approachable. Access to a doctor has also been straightforward, which gives real peace of mind. We're very grateful for the care and support shown to both my aunt and our family, it really does make all the difference.
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Review of

Lightbowne Hall

from T R (Daughter of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family we had to make a difficult decision to put dad in a care home in November 2025. We visited the home and were shown round rooms were spotless, residents all seemed happy and staff were all friendly. Dad was given a lovely room and settled in very quickly. What a great relief to the family-
he was safe and happy.
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Review of

Willow Gardens

from Samantha P (Daughter-in-law of Resident) published on 7 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moving mum to Willows from hospital was so easy. The management team put our minds at rest and all went smoothly.
The rooms are cosy and clean and well maintained.
The carers are so lovely and really take the time to get to know all their residents. They always have time for a chat and a catch up.
Christmas was so magical and fun. We have been so impressed we also moved our 102 year old aunt in also.
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Review of

Trinity Lodge

from D M (Son of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every single time that I visit my mother I am always greeted by the most committed and communitive staff. Without exception they all have my utmost respective for their ability to care even in the most challenging of situations. Keep up the fantastic work.
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Review of

Kerria Court

from Philomena M (Sister of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over from Ireland for my brother's 70th birthday. All the staff are so welcoming, helpful with genuine love and attention. A lovely birthday party was put on with cake. Made him and us feel very special under a sad and difficult illness that is dementia. So comforting to know he is so well cared for,
fed really well. In lovely surroundings, but most importantly cared for. To stay thanks in so many ways for all you do for him. Bless you all. x
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Review of

Kerria Court

from P P (Friend of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff and carers always polite and friendly, showing care and consideration towards residents. Always welcoming.
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Review of

Kirkley Lodge

from M M (Daughter of Resident) published on 7 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mam has been in Kirkley lodge for 5 years the care my Mam recieves is amazing she is treat with dignity and loves living there the staff have all become like family it is such a lovely place to visit and nothing is too much it is just so lovely to know that My Mam is cared for so well 10/10
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Review of

Ferendune Court

from M T (Sister-in-law of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
All staff are lovely, very helpful. The entrance looks amazing inside and out. They do a brilliant job, whatever their role. But I do think the food could improve with more fresh veg instead of mostly frozen.
Reply from Samantha Bell, Manager at Ferendune CourtThank you for taking the time to review Ferendune Court and we are pleased you rate our safety and security as excellent. Thank you for your kind feedback regarding our entrance area. I will ensure that our team are aware of your lovely comments. Our menus are prepared freshly on site each day with the majority of our vegetables and other ingredients being fresh. Our catering team take into account each residents' preferences and dietary needs. When advised by health professionals, we arrange modified diets. We welcome feedback and we're happy to discuss food and all aspects of our care at Ferendune Court.
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Review of

The Mill House

from J M (Daughter of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have every confidence that my mum's needs are being met. She is still capable of making her own decisions and I feel her choices are respected. Care is consistent and compassionate and my voice is also respected by the management team.
Reply from Sharleen Polley, Home Manager at The Mill HouseThank you for your kind feedback. We're delighted to hear that you have confidence in the care your mum is receiving and that she feels supported in making her own choices. Respecting independence and providing consistent, compassionate care is at the heart of what we do. It's also great to know that you feel listened to and supported by our management team. Your feedback means a lot to us, thank you for taking the time to share it.
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Review of

Wynyard Woods

from J D (Daughter of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad moved into Wynyard Woods after a decline in his dementia, following a hospital stay and period of assessment. From the start of the admission process to his settling in, he and the family have been treated with the utmost aspect, and for the first time I felt that we as a family had a voice and
could advocate for him. Wynyard Woods really listened to us and ask about him as an understatement. They are amazing kind caring and supportive.
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Review of

West Hall

from T S (Husband of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having viewed 8 other care homes we chose West Hall and Birch in particular for 1) the caring attitude of the staff, 2)friendly, welcoming atmosphere 3) high standard of rooms and facilities. After 7 months we have not been disappointed and would add 4) low turnover of staff.
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Review of

Ashcroft

from S S (Son of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I call in to see my mother every few days and she is treated well by all the carers. She has a nice spacious room which is always warm. The carers are nice people and I get along ok with them. My mother is the only person who I visit. Yours faithfully.
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Review of

Millfield

from Mark D (Son-in-law of Resident) published on 6 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father in Law recently moved into Millfield after many months of deliberation. He has readily accepted this as his new home and appreciates the care and the social interaction which is available with both the other residents and dedicated staff. His own room meets all his requirements in a safe environment
and kept spotlessly clean, supported by the excellent catering on site which provides piece of mind to the rest of his family who are able to visit at every opportunity.
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Review of

Firth House

from Christine B (Respite Resident) published on 5 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All your staff are excellent, friendly and yet professional.
Nothing seems to be too much for them.
I hope you are proud of them.
Thank you.
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Review of

Kerria Court

from Brigid G (Sister of Resident) published on 5 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been living in Kerria Court for 2 years. In that time he has received excellent care from all staff. His living conditions are very comfortable, and staff are very attentive. I believe he is living in a very safe environment and would highly recommend this care home. He is very happy
there.
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Awards / Recognitions (12)

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