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Care Homes Owned by Anchor

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Anchor
Anchor is England's largest not-for-profit provider of housing and care for the over-55s, and passionate about giving older people a choice of great places and ways to live.

Anchor is an established care home provider, with more than 60 years of experience and over 120 residential and dementia care homes across the country.

Anchor has high standards for the quality of service provided, from buildings to colleagues and policies. All care homes are regulated by the Care Quality Commission.

As a not-for-profit organisation, all the money Anchor makes is reinvested back into its services. This enables them to provide high-quality facilities and care for all customers.

The dedicated colleagues are fully trained and receive ongoing learning and development opportunities to give the skills and knowledge necessary to provide Anchor’s high standard of care.

The needs and aspirations of customers are always put first.

Anchor strives to provide tailored care for customers in a positive environment, where their individual needs are always met.

Anchor Locations (121)

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121 Care Homes owned by Anchor
Borrage House

8 Borrage Lane, Ripon HG4 2PZ 

9.9 49 reviews
"Mum has now been at Borrage for over 3 years having moved up from London. A huge and potentially risky move for her, but it meant she would…"   Read all 49 reviews
Location Type Care Home

Borrage House supports up to 40 older people to live a comfortable lifestyle and provides dementia care and continues to welcome new residents. The home is proud to hold Veteran Friendly Framework (VFF) accreditation to be able to provide tailored care… Read more about Borrage House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 40 Rooms
  • from £1,180 / week
Sandstones

9 Penkett Road, Wallasey, Wallasey CH45 7QF 

9.9 70 reviews
"What can I say about Sandstones, the staff are all brilliant, they go out of their way to make residents and family feel at home and safe.…"   Read all 70 reviews
Location Type Care Home

Sandstones in Wallasey is situated within a mile of the River Mersey estuary on the Wirral. The home provides residential and dementia care for up to 35 customers in homely and comfortable single ensuite rooms and continues to welcome new residents. Care… Read more about Sandstones

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 35 Rooms
  • from £1,090 / week
Palmersdene

Grange Road West, Jarrow NE32 3JA 

9.9 80 reviews
"My wife has been in Palmersdene since July 2023. She has settled in well and is happy in herself. She is well cared for. The staff are all…"   Read all 80 reviews
Location Type Care Home

Palmersdene is located in the Jarrow community in Tyne and Wear. The care home continues to welcome new residents for friendly and quality residential and dementia care for up to 40 residents in single en-suite rooms. Palmersdene is Veteran Friendly… Read more about Palmersdene

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 40 Rooms
  • from £1,120 / week
The Mill House

Sackville Street, Skipton BD23 2PR 

9.9 51 reviews
"My mother moved in to The Mill House in September 2024 and we are really sad to have to move her into a nursing home due to her being…"   Read all 51 reviews
Location Type Care Home

The Mill House is a luxurious care home providing residential care and care for older people living with dementia. This is on both a permanent basis and for shorter respite stays. The Mill House is proud to have achieved Veteran Friendly Framework… Read more about The Mill House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 102 Rooms
  • from £1,650 / week
Kingfisher Court

Kingfisher Way, Sutton-in-Ashfield NG17 4BR 

9.9 120 reviews
"First time I have been involved in a care home environment and the experience has dispelled all my concerns as to what it would be like.…"   Read all 120 reviews
Location Type Care Home

Kingfisher Court is located in the market town of Sutton-in-Ashfield and provides friendly and comfortable residential and dementia care for up to 66 residents. All bedrooms offer single en suite wet rooms to support residents' dignity and privacy. Kingfisher… Read more about Kingfisher Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Visual / Hearing Impairment
  • 66 Rooms
  • from £1,232 / week
Dearne Hall

Ringway, Bolton-upon-Dearne, Rotherham S63 8BA 

9.8 39 reviews
"Had my dad in for respite after a fall at his home. What can I say about Dearne hall. All staff were fantastic with my dad and helped him…"   Read all 39 reviews
Location Type Care Home

Dearne Hall is a contemporary residential and dementia care home located in the heart of the Bolton-upon-Dearne community. It continues to welcome new residents for respite and permanent care. Every single bedroom in the purpose-built home provides… Read more about Dearne Hall

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 48 Rooms
  • from £1,060 / week
Timken Grange

Timken Way South, Duston, Northampton NN5 6FR 

9.8 97 reviews
"Mum has been in the care home for over five years and during that time enjoyed outings and taking part in many different activities. Mum…"   Read all 97 reviews
Location Type Care Home

Timken Grange is located in the village of Duston and the home is purpose-built and finished to a very high standard. The home continues to welcome new residents for permanent and respite care. The home is built on the site of the former British Timken… Read more about Timken Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 66 Rooms
  • from £1,523 / week
Wharfeside

Westgate, Otley LS21 3AT 

9.8 40 reviews
"Your staff have been wonderful in looking after mum. They have managed to put a smile on her face and even a laugh or two.…"   Read all 40 reviews
Location Type Care Home

Anchor's Wharfeside is a state-of-the art purpose-built care home, located in historical Otley. Wharfeside provides residential and residential dementia care for up to 66 older people in a luxurious environment, finished to the highest standard and incorporating… Read more about Wharfeside

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 66 Rooms
  • from £1,525 / week
The Firs

186 Grange Road, Felixstowe IP11 2QF 

9.8 135 reviews
"Cannot find fault. I felt that he was being treated better than I could have done. Always made welcome every time I visited, most days I…"   Read all 135 reviews
Location Type Care Home

Anchor’s The Firs in Felixstowe is a purpose-built care home, providing quality care and facilities within a comfortable and relaxing environment. The home continues to welcome new residents and it is set in its own gardens for customers and their families… Read more about The Firs

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 40 Rooms
  • from £1,466 / week
Prior Bank

74 Cherry Tree Road, Sheffield S11 9AB 

9.8 89 reviews
"I was looking to place my husband in a care home for his worsening dementia. From the moment I arrived at Prior Bank, it felt 'right', the…"   Read all 89 reviews
Location Type Care Home

Anchor's Prior Bank in Sheffield is close to green spaces such as Endcliffe Park and Sheffield Botanical Gardens. The home provides residential and dementia care for up to 32 individuals in homely and comfortable, single en-suite rooms and continues… Read more about Prior Bank

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 32 Rooms
  • from £982 / week
Maple Dene

10/14 St Agnes Road, Moseley, Birmingham B13 9PW 

9.8 52 reviews
"As soon as my sister and I stepped into Maple Dene in order to view it, we looked at each other and said, almost in tandem, "this is really…"   Read all 52 reviews
Location Type Care Home

Anchor’s Maple Dene, in Moseley, supports up to 40 older people to live a comfortable lifestyle and provides dementia care and it is welcoming new residents for care. Located to the south of Birmingham, it benefits from a quiet residential location. The… Read more about Maple Dene

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 40 Rooms
  • from £1,091 / week
Eastlake

Nightingale Road, Godalming GU7 3AG 

9.8 92 reviews
"My dad has been at Eastlake for two months in respite which has now become permanent. The home is wonderful. The staff are all so friendly…"   Read all 92 reviews
Location Type Care Home

Eastlake in Godalming is situated close to the South Downs National Park. The home continues to welcome new residents and provides residential and dementia care for up to 52 residents in homely and comfortable single ensuite rooms. Eastlake is operated… Read more about Eastlake

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 53 Rooms
  • from £1,889 / week
Victoria Court

Nesfield Road, Ilkeston DE7 8BJ 

9.8 65 reviews
"My mother in law originally went to stay at Victoria Court for 2 weeks respite care but she likes it so much she has decided to stay…"   Read all 65 reviews
Location Type Care Home

Anchor's Victoria Court in Ilkeston provides residential and dementia care for up to 40 customers in homely and comfortable single en suite rooms. The home is located within its own grounds and overlooks Victoria Park. Anchor operates the home on… Read more about Victoria Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 40 Rooms
  • from £1,006 / week
Herries Lodge

2 Teynham Road, Sheffield S5 8TT 

9.8 63 reviews
"Adel Ben tammy Sarah and all the brilliant carers are absolutely amazing to my mom and all the other residents, all go above beyond. I…"   Read all 63 reviews
Location Type Care Home

Anchor’s Herries Lodge, in Sheffield, is a purpose-built home supporting up to 47 older people to live a comfortable lifestyle, as well as providing dementia care. The home continues to welcome new residents for respite stays and permanent care. A… Read more about Herries Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 47 Rooms
  • from £1,066 / week
Harden Hall

235 Coalpool Lane, Walsall WS3 1RF 

9.8 72 reviews
"The staff and facilities at Harden Hall Care Home are excellent. All the staff are experienced in dealing with dementia and are caring,…"   Read all 72 reviews
Location Type Care Home

Harden Hall is a contemporary residential and dementia care home located in the heart of the community. Each of the 54 single bedrooms has an en-suite wet room. The home is operated by Anchor and provides residential care, which is personally tailored… Read more about Harden Hall

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 54 Rooms
  • from £1,130 / week
Greenacres

The Horseshoe, Banstead SM7 2BQ 

9.8 70 reviews
"My mum moved to Greenacres in June 2025. We visited a few care homes prior to choosing Greenacres and none gave anywhere near the same…"   Read all 70 reviews
Location Type Care Home

Anchor’s Greenacres is located at the heart of the community in Banstead, within a short distance of local shops and amenities. The home continues to welcome new residents for friendly and comfortable residential and dementia care for up to 63 customers. Anchor… Read more about Greenacres

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 63 Rooms
  • from £1,456 / week
Springfield

17 Western Way, Buttershaw, Bradford BD6 2UB 

9.8 172 reviews
"My mum has been at Springfield since 2019 in that time she has done really well infact she has thrived. Nothing is too much trouble and…"   Read all 172 reviews
Location Type Care Home

Anchor’s Springfield is located in a quiet location in Buttershaw. The home provides friendly and comfortable residential and dementia care for up to 99 residents in single en suite rooms. Residents have a choice of five spacious lounges and a landscaped… Read more about Springfield

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 99 Rooms
  • from £1,250 / week
Warren Farm Lodge

123 Warren Farm Road, Kingstanding, Birmingham B44 0PU 

9.8 53 reviews
"Warren Farm put on a lovely Jamaican Independence event. My mother and family really enjoyed the music, food and Caribbean vibe. The…"   Read all 53 reviews
Location Type Care Home

Anchor’s Warren Farm Lodge is located in Kingstanding, north of Birmingham. The home continues to welcome new residents for friendly and comfortable residential and dementia care for up to 30 residents in single en suite rooms and is located within two… Read more about Warren Farm Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 30 Rooms
  • from £1,051 / week
West Hall

Parvis Road, off Parvis Road, West Byfleet KT14 6EY 

9.8 199 reviews
"I came to visit my friend, who has been here for a few years. The staff are amazing, including those at reception. They acknowledge you,…"   Read all 199 reviews
Location Type Care Home

Anchor’s West Hall is a unique and meticulously designed flagship care home. It was rated as Outstanding by the CQC for the second time in June 2019. Three of the five areas inspected of Caring, Responsive and Well-Led were rated Outstanding in this… Read more about West Hall

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 117 Rooms
  • from £1,950 / week
Silk Court

16 Ivimey Street, Bethnal Green, London E2 6LR 

9.8 87 reviews
"Safe and friendly staff and guests Attentive staff and activities were great ! I am happy my mother is looked after and in the best…"   Read all 87 reviews
Location Type Care Home

Anchor’s Silk Court, in the heart of Bethnal Green, is a purpose-built home supporting up to 51 older people to live a comfortable lifestyle, as well as specialising in dementia care. The home provides a range of residential care services, including… Read more about Silk Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 51 Rooms
  • from £1,552 / week
Orchard Gardens

Bishopstoke Park, Garnier Drive, Bishopstoke, Eastleigh SO50 6HE 

9.8 74 reviews
"Attended a BBQ for residents and families, a lovely chance to see everyone interacting together and enjoying the moment. The staff were…"   Read all 74 reviews
Location Type Care Home

Orchard Gardens is located in a picturesque setting near Eastleigh. It offers residents a safe and secure caring environment close to the River Itchen, where they can enjoy warm and welcoming surroundings and easy access to local amenities. The home… Read more about Orchard Gardens

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 48 Rooms
  • from £1,670 / week
The Manor House Knaresborough

1 Hambleton Grove, Knaresborough HG5 0DB 

9.8 82 reviews
"I can't thank the staff enough at the Manor Knaresborough for looking after my mum initially and then my dad. We were lucky that there was…"   Read all 82 reviews
Location Type Care Home

Anchor's The Manor House Knaresborough enjoys an ideal location close to Knaresborough town centre with all its shops and places to dine and drink. It provides high-quality care and luxurious facilities within a comfortable and relaxing environment.… Read more about The Manor House Knaresborough

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 75 Rooms
  • from £1,650 / week
Oakwood Grange

Oakwood Road, Royston, Barnsley S71 4EZ 

9.8 73 reviews
"I am happy Shirley is getting looked after. We know she is in safe hands. The carers are lovely and they do a great job. They are very kind…"   Read all 73 reviews
Location Type Care Home

Anchor's Oakwood Grange is located at the centre of the Royston community in Barnsley. The home provides friendly and comfortable residential and dementia care for up to 60 residents in single rooms which offer en-suite facilities. Oakwood Grange… Read more about Oakwood Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 60 Rooms
  • from £1,053 / week
Overstone House

Ouiston Way, Overstone, Northampton NN6 0FU 

9.8 35 reviews
"All staff and management are just lovely! Very caring- we couldn't wish for another place for our mum to be cared for! Your staff really do…"   Read all 35 reviews
Location Type Care Home

Overstone House is a state of the art care home in Northampton. It has been purpose built to offer a lovely environment whilst providing the latest supportive technology. The home is welcoming new residents for respite, convalescence care as well as… Read more about Overstone House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 66 Rooms
  • from £1,350 / week
Kirkley Lodge

Dalby Way, Coulby Newham, Middlesbrough TS8 0TW 

9.8 45 reviews
"My nana was a resident from around July 2025 until her passing on 26/5/25. Home: Very clean and tidy at all times, which is no easy task.…"   Read all 45 reviews
Location Type Care Home

Kirkley Lodge care home is located in the village of Coulby Newham near Middlesbrough. It offers high quality residential and dementia care for up to 47 elderly people and continues to welcome new residents. The home has a warm and friendly atmosphere,… Read more about Kirkley Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 47 Rooms
  • from £1,100 / week
Upton Grange

66 Salacre Lane, Upton, Wirral CH49 9AS 

9.8 132 reviews
"During an extended stay in hospital it became clear that our Mum would no longer be able to live independently. My sister and I had no…"   Read all 132 reviews
Location Type Care Home

Anchor's Upton Grange is located in the Wirral and it is purpose-built with the care of its residents in mind. Each of the single 52 rooms benefits from en suite wet rooms and fitted furniture. There are also a number of facilities including a hair and… Read more about Upton Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 52 Rooms
  • from £1,123 / week
Glenvale Park

1 Juniper Grove, Wellingborough NN8 6AD 

9.8 111 reviews
"My dad has been at Glenvale Park now for 2 years and has had the best care & support from everyone there. Nothing is to much trouble & the…"   Read all 111 reviews
Location Type Care Home

Glenvale Park is located in Wellingborough and provides friendly and comfortable residential and dementia care for up to 66 residents in single rooms, each with en suite wet room facilities. The home is located in a quiet residential area whilst being… Read more about Glenvale Park

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 66 Rooms
  • from £1,411 / week
Townend Close

Victoria Road, Cross Hills, Keighley BD20 8SZ 

9.8 55 reviews
"My mum has been at Townend Close for three years. She is very happy here and well cared for, it give me complete piece of mind that she is…"   Read all 55 reviews
Location Type Care Home

Anchor’s Townend Close care home is located at the heart of the Cross Hills community near Keighley. The home provides friendly and comfortable residential and dementia care for up to 39 residents in single ensuite rooms. They are pleased to be welcoming… Read more about Townend Close

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 39 Rooms
  • from £1,317 / week
Mayflower Court

62-70 Westwood Road, Southampton SO17 1DP 

9.8 95 reviews
"I would like to add recognition to the management team at Mayflower Court. The care and attention given by the manager and two other…"   Read all 95 reviews
Location Type Care Home

Mayflower Court offers residents a luxurious and caring environment, with the centre of Southampton and its attractions close by. Residents can enjoy warm and welcoming surroundings and easy access to local amenities. They are welcoming new residents… Read more about Mayflower Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 72 Rooms
  • from £1,600 / week
Bethune Court

30 Boscobel Road, St Leonards-on-Sea TN38 0LX 

9.8 87 reviews
"My Dad has been here for 6 months now. Bethune Court hits very high marks in every respect. The thing that stands out above all is the…"   Read all 87 reviews
Location Type Care Home

Anchor’s Bethune Court in St. Leonards-on-Sea enjoys a location close to the seafront and is within a short distance of the attractions offered by the seaside town. The home supports older people to live a comfortable lifestyle in single en-suite… Read more about Bethune Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 45 Rooms
  • from £1,270 / week

Anchor Reviews (9080)

9.8

Anchor has a Group Review Score of 9.8 (9.754) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Anchor must have a Review Score.

Overall Experience
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Date Published
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  • 6208
Reviewer Connection to Anchor
  • 12
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Review of

Buckingham Lodge

from Elizabeth G (Daughter of Resident) published on 17 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Buckingham Lodge is a very caring home. They have really helped my Dad settle. They have provided a personalised welcome pack. They have also taken him to church which is really important to Dad. They are also taking him to his favourite cafe. I feel he is respected and loved. Thankyou.
  • Facilities
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Review of

Eastlake

from Nicky J (Daughter of Resident) published on 17 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been at Eastlake for two months in respite which has now become permanent. The home is wonderful. The staff are all so friendly and helpful and the food, accommodation, atmosphere, activities and care are really outstanding. Dad is really happy at Eastlake, and we have seen such a difference
in him (for the good) since he has been at Eastlake. The management and entire care team have been so kind and supportive, which has taken a massive load off mum's and my shoulders in particular. I can relax in the knowledge that he is being well looked after, he is safe, has a proper routine again, and most importantly, he is happy at Eastlake. There is also far more stimulation, social interaction etc for him in this environment than there was when he was at home. I would strongly recommend Eastlake and am extremely grateful to all the team for what they are doing for Dad, which allows me to be his daughter again. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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Review of

Widnes Hall

from J C (Daughter of Resident) published on 17 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
There is nowhere else I would want my mum to live. The staff are extremely attentive at all times and make sure mum is clean, smartly dressed and happy. Her room is cleaned to a high standard by the housekeeping team. I would recommend Widnes Hall to friends and family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Park Hall

from M C (Daughter of Resident) published on 17 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is happy here, I was a bit apprehensive at first but it was her choice to reside here and I must say it seems a lovely place. The staff on my mums floor are friendly and always helpful as are the Management.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
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Review of

Trinity Lodge

from K G (Daughter of Resident) published on 17 October 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
Mum sustained numerous unwitnessed falls since April 25 the first resulting in a broken hip and wrist . The last 2 weeks ago leaving her virtually unable to stand or walk. Whilst she was a high falls risk she and other residents are constantly left unattended in lounges . Personal hygiene not given
as its to easy to document refused and its one less job for the staff to attend too. The home often smells and overall looks unclean with food left on tables and floors. Residents look untidy with food on their clothes. I witnessed residents wet as they had been left sitting for 2 long. I witnessed residents who couldn't eat being given food with no utensils. If you can attend to most of your needs you may be OK anything extra will be a problem that they will say they cant meet and they will remove you from their home. No social engagement with residents no entertainment. Little communication between staff Untrained new staff The list goes on Think carefully before sending your LO here
Reply from Estelle Johnson, Manager at Trinity Lodge

Thanks for your review - of course our residents' welfare is always paramount, which is why we fully investigated and responded to the matters you raised around your Mum's care during her stay with us. If there is anything you would like to discuss further, do please contact us on customer.relations@anchor.org.uk or 0800 731 2020.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Birkenhead Court

from Gary H (Son of Resident) published on 16 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Birkenhead Court Care Home is truly exceptional. My mother has been living here for over two years, and the care she receives is consistently outstanding. The staff are kind, professional, and genuinely committed to the wellbeing and happiness of every resident.
The home offers a fantastic range of
activities that keep residents engaged and stimulated. There are daily events, craft sessions, and exercise activities, along with visits from singers and entertainers. Theme days bring fun and variety, and organised day trips provide residents with opportunities to get out and enjoy new experiences. My mother especially loves the themed afternoons and the entertainers, which she always joins in with a song or a little dance.
The environment is welcoming, safe, and homely, and communication with families is excellent. I have complete confidence that Mum is in the best possible hands. I would wholeheartedly recommend Birkenhead Court to anyone seeking exceptional care for their loved ones.
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  • Treated with Dignity
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Review of

West Hall

from R M (Friend of Resident) published on 16 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to visit my friend, who has been here for a few years. The staff are amazing, including those at reception. They acknowledge you, they show their care and love. The place is super clean and welcoming.
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Review of

The Manor House Harrogate

from C P (Daughter of Resident) published on 16 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When looking for a care home for my father, Manor House was the only choice we felt comfortable with. We have been proved right! It's beautifully furnished, immaculately clean, and the staff are lovely. We have absolute confidence in dads care at the Manor House. We always feel welcome when we visit.
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Review of

Priors Hall

from Kate C (Daughter of Resident) published on 15 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Used Priors Hall for respite for my 90 year old mum. From the first contact with the home to the end of her stay, the communication was exceptional. All the information was consistent with what was provided. The accommodation was perfect for her needs and pristine. She had a very comfortable bed and
en-suite. In her own words 'it was like a 5 star hotel' The food was good with plenty of choices and there were lots of inclusive activities which mum took full advantage of.
I would not hesitate in recommending this place to anyone considering respite or long term care.
Will definitely be using again in the near future.
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Review of

St Edith's Court

from Tania C (Daughter of Resident) published on 15 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at St Edith's for just over 2.5 years. We chose St Edith's as it is a small friendly home with the advantage of a huge garden.
The staff are compassionate, caring and sensitive to the residents needs. My mother was recently admitted to hospital and returned to the home in a very
frail state. The staff have nursed her back to health and she is back to her old self.
The home has had some recent management issues but this has now been resolved. I am confident that my mother is safe and well looked after.
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Review of

Ridgemount

from Michael F (Son of Resident) published on 15 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum Peggy was cared for at Ridgemount for five years until she sadly passed away in September 2025. In the time she was there, she had the best care we could have asked for. Thank you to Sally and all the team! If anyone is looking to place a loved one in a safe and caring place, look no further.
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Review of

Timken Grange

from Kim S (Daughter of Resident) published on 15 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in the care home for over five years and during that time enjoyed outings and taking part in many different activities. Mum was a great cook and one year they helped her make and decorate her own Christmas cake,. She was always treated with kindness and respect. She often teased and had
a laugh with the carers and they understood her personality and showed a genuine goodness for her. During the past few months when mum's health started to decline the staff have been supportive and caring, giving regular updates and support when we visited. They made sure she still looked nice and had her nails done, something she was very particular about. During her final days they sat with her when we were not there, chatting away and playing music. Sadly mum died a week ago, again the staff were supportive and kind, and saddened by her death. I would like to thank all the management and carers for making mum's time at the home a happy one.
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Review of

The Firs

from Margaret B (Wife of Resident) published on 15 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot find fault. I felt that he was being treated better than I could have done. Always made welcome every time I visited, most days I visited at all times. Life was made so much better for me.
It was lovely to see very happy people. Am hoping I can still find the time to go see them all.
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Review of

Trinity Lodge

from J H (Daughter of Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we were apprehensive about our Mothers transition into a care home -


We couldn't be further from the truth now.


Mother is being looked after brilliantly and has a great relationship with the staff members.


They've really taken to her cheeky character.


Thank you, Trinity Lodge

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Review of

The Manor House Roundhay Care Home

from S W (Daughter of Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Manor, albeit reluctantly in December 2024 and from the day she arrived at this beautiful 5 star home I have nothing but praise for the AMAZING care and patience and love they have shown to my lovely mum. The staff, all of them are wonderful and nothing is too much trouble from dietary
or religious needs to always offering us a nice cuppa when we come. As time has gone on mums needs have become more intense and the staff have stepped up to the extra care required with a compassion that you would only think family would give. Me and my siblings and all our family are so grateful that we know mum is getting the best possible care we could want in her twilight days and the bonus is - it's in the most beautiful surroundings and atmosphere. I cannot praise it highly enough - we are very lucky and fortunate . Thank you Clare and all the wonderful team.
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Review of

Selkirk House

from Avril W (Friend of Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Selkirk House, manager and all of the staff are so supportive and helpful. There's an absolutely happy atmosphere throughout the home. It is always welcoming and beautifully decorated inside and out from the entrance through and into the lovely garden. Great selection of activities.
My mother lived
in Selkirk some years ago. My friend of 93 lives in comfort ad security. Cared for with dignity and thoughtfulness. Its a wonderful care home.
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Review of

Upton Grange

from Jan O (Daughter of Resident) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
During an extended stay in hospital it became clear that our Mum would no longer be able to live independently. My sister and I had no idea what to do for the best but on a friend's recommendation, we called at Upton Grange in the hope of a little guidance, if nothing else. We were totally unprepared
for the superb support that we received on that day which subsequently led to Mum moving into the most welcoming family environment. After 93 years of total independence, we fully expected a lengthy period of adjustment however the friendliness and professionalism of the whole team means that Mum (and we) now see ourselves as part of the family. The expertise and good humour of every member of the team from carers, cleaners, cooks, team leaders and management contribute to this home-from-home atmosphere. We are grateful that Mum is in the care of these very special people.
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Review of

Victoria Court

from Penny L (Daughter-in-law of Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law originally went to stay at Victoria Court for 2 weeks respite care but she likes it so much she has decided to stay permanently! We have been so impressed with the level of care, physical, mental and emotionally which was provided. The staff are outstanding, nothing is too much trouble
and communication is excellent. Victoria Court really feels like a large extended family and home from home. In the first 3 weeks my mother in law laws quality of life has been transformed, and we are very grateful.
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Review of

Godiva Lodge

from K S (Granddaughter of Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We sadly lost our beautiful nan recently, after she spent 9 months living in Godiva Lodge. Those months were some of the happiest of her life, even while living with dementia. From the very first day, the staff didn't just care for Nan - they loved her. They treated her with kindness, patience and dignity,
and they gave her so much joy. She wasn't always easy, but they embraced her for who she was and built the most special relationships with her. They also cared for us as her family, wrapping us in support and making us feel part of their family too. The events and special days they organised gave us precious time and memories with Nan that we will carry in our hearts forever. No words will ever be enough to thank them. The love, compassion and respect they show their residents is extraordinary, and we will be forever grateful to everyone at Godiva Lodge for the way they loved and cared for our Nan. Thank you.
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Review of

Prior Bank

from Lorraine M (Widow Widower) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was looking to place my husband in a care home for his worsening dementia. From the moment I arrived at Prior Bank, it felt 'right', the warmth, care and atmosphere was like being hugged! The professional care and attention is amazing, but the empathy and warmth shine through. I highly recommend this
lovely home.
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Awards / Recognitions (11)

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