Care Homes Owned by Anchor

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Anchor
Anchor is England's largest not-for-profit provider of housing and care for the over-55s, and passionate about giving older people a choice of great places and ways to live.

Anchor is an established care home provider, with more than 60 years of experience and over 120 residential and dementia care homes across the country.

Anchor has high standards for the quality of service provided, from buildings to colleagues and policies. All care homes are regulated by the Care Quality Commission.

As a not-for-profit organisation, all the money Anchor makes is reinvested back into its services. This enables them to provide high-quality facilities and care for all customers.

The dedicated colleagues are fully trained and receive ongoing learning and development opportunities to give the skills and knowledge necessary to provide Anchor’s high standard of care.

The needs and aspirations of customers are always put first.

Anchor strives to provide tailored care for customers in a positive environment, where their individual needs are always met.

Anchor Locations (121)

121 Care Homes owned by Anchor
Tolson Grange

12 Coach House Drive, Off Greenhead Lane, Dalton, Huddersfield HD5 8EG 

9.8 60 reviews
"I am always impressed by the care given to the residents. Every time I visit the staff are aware of various needs and are able to provide…"   Read all 60 reviews
Location Type Care Home

Anchor’s Tolson Grange, in Huddersfield, is a purpose-built home supporting up to 42 older people to live a comfortable lifestyle, as well as specialising in dementia care. It is located in a quiet area of Dalton. The home continues to welcome new… Read more about Tolson Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 42 Rooms
  • from £1,250 / week
Madeleine House

60 Manor Road, Stechford, Birmingham B33 8EJ 

9.8 65 reviews
"The staff from the get go, were amazing, friendly made me and mom feel welcome and at home. Even though my moms stay unfortunately was…"   Read all 65 reviews
Location Type Care Home

Anchor’s Madeleine House is located at the centre of the Stechford community in Birmingham. The home provides friendly and comfortable residential and dementia care for up to 41 residents in single ensuite rooms. It continues to welcome new residents,… Read more about Madeleine House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 41 Rooms
  • from £1,090 / week
Maple Tree Court

140 Gloucester Road, Kidsgrove, Stoke-on-Trent ST7 1EL 

9.8 81 reviews
"On the recommendation from a friend who for a few years had resided at Maple Tree Court I knew that it would be most suited to my husband's…"   Read all 81 reviews
Location Type Care Home

Anchor's Maple Tree Court is located in Kidsgrove and provides residential and dementia care for up to 64 older people. Its facilities include a tea room, activities room and a number of cosy, quiet lounges. The home is continuing to welcome new residents.… Read more about Maple Tree Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 64 Rooms
  • from £1,150 / week
Norton House

10 Arneway Street, Westminster, London SW1P 2BG 

9.8 73 reviews
"I had a bad feeling about coming here but no, I felt so welcomed here, loved by everyone in all ways, always helpful in everyway made my…"   Read all 73 reviews
Location Type Care Home

Norton House in Westminster is located in the heart of London close to St James's Park, Westminster Abbey and other attractions. The home provides residential care for up to 40 customers in homely and comfortable single en suite rooms and continues to… Read more about Norton House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 40 Rooms
  • from £1,710 / week
Park Hall

Ubberley Road, Stoke-on-Trent ST2 0QS 

9.8 82 reviews
"My mum is happy here, I was a bit apprehensive at first but it was her choice to reside here and I must say it seems a lovely place. The…"   Read all 82 reviews
Location Type Care Home

Park Hall is a residential and dementia care home which continues to welcome new residents and it is located at the heart of the Bentilee community in Stoke-on-Trent. The home has been built with the care of its residents in mind, each of the 60 rooms… Read more about Park Hall

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 60 Rooms
  • from £1,053 / week
Ashcroft

Kelvin Way, Undercliffe, Bradford BD2 3EF 

9.8 90 reviews
"My mum went into Ashcroft for respite care, initially for 4 weeks but was extended twice due to deteriorating health. It was a…"   Read all 90 reviews
Location Type Care Home

Anchor’s Ashcroft is located in the Undercliffe suburb of Bradford and provides friendly and comfortable residential and dementia care for up to 66 residents in single ensuite rooms. The home is located in a quiet residential area whilst being close… Read more about Ashcroft

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 66 Rooms
  • from £1,200 / week
Marham House Care Home

Simcoe Road, (We're located in Marham Park), Bury St Edmunds IP32 6FR 

9.8 93 reviews
"First impressions show spacious and good equipment throughout. Staff are all caring and get to know their patients. Dementia always takes…"   Read all 93 reviews
Location Type Care Home

Marham House is located in Bury St Edmunds and provides friendly and comfortable residential and dementia care for up to 66 residents. Each spacious bedroom benefits from an en suite wet room. The home is located in a quiet residential area, whilst being… Read more about Marham House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 66 Rooms
  • from £1,736 / week
Clayburn Court

Clayburn Road, Peterborough PE7 8LB 

9.8 76 reviews
"My husband has been a resident for nearly 3 years. The care and service has been excellent from his first day to present day. Staff always…"   Read all 76 reviews
Location Type Care Home

Anchor’s Clayburn Court is a purpose-built modern care home. It provides friendly care within a comfortable and relaxing environment. They are welcoming new residents from respite care and permanent care. Clayburn Court has achieved Veteran Friendly… Read more about Clayburn Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 64 Rooms
  • from £1,350 / week
St Marys

Woodlands Road, Holbrook, Ipswich IP9 2PS 

9.8 151 reviews
"St. Mary's provides excellent care. Mum has been a resident for over 4 months now and my family and I are very impressed with the level of…"   Read all 151 reviews
Location Type Care Home

St Marys, in Ipswich, is a purpose-built facility supporting up to 60 older people to live a comfortable lifestyle, as well as offering dementia care. It is located in an idyllic peninsula setting in the village of Holbrook. The home continues to… Read more about St Marys

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 60 Rooms
  • from £1,350 / week
Oakleigh

Evelyn Gardens, Godstone RH9 8BD 

9.8 66 reviews
"My father has been a resident at Oakleigh Care Home in Godstone for over two years, and I honestly can't praise the team highly enough.…"   Read all 66 reviews
Location Type Care Home

Anchor’s Oakleigh is located at the heart of Godstone, close to green spaces. The home provides friendly and comfortable residential and dementia care for up to 51 residents in single en suite rooms and continues to welcome new residents. The dedicated… Read more about Oakleigh

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 51 Rooms
  • from £1,454 / week
Widnes Hall

Coronation Drive, Ditton, Widnes WA8 8BL 

9.8 71 reviews
"There is nowhere else I would want my mum to live. The staff are extremely attentive at all times and make sure mum is clean, smartly…"   Read all 71 reviews
Location Type Care Home

Anchor’s Widnes Hall, in Ditton, is a purpose-built home supporting up to 68 older people to live a comfortable lifestyle, as well as providing tailored dementia care. Widnes Hall continues to welcome new residents for residential and residential dementia… Read more about Widnes Hall

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 68 Rooms
  • from £1,165 / week
Augusta Court

Winterbourne Road, Chichester PO19 6TT 

9.8 109 reviews
"I visited Augusta Court back in November and was extremely impressed on every level. My mother went in for 3 weeks in July/August for…"   Read all 109 reviews
Location Type Care Home

Anchor’s Augusta Court in Chichester is a purpose-built care home, providing quality care, bedrooms with kitchenettes and homely facilities within a comfortable and relaxing environment. The home is within reach of Kingley Vale National Nature Reserve… Read more about Augusta Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 46 Rooms
  • from £1,400 / week
Wellington Lodge

334a Waterloo Road, Cheetham Hill, Manchester M8 0AX 

9.8 46 reviews
"My mum has been a resident at Wellington Lodge for tow years, she has been cared for and looked after very well and I have had no issues…"   Read all 46 reviews
Location Type Care Home

Wellington Lodge care home is located at the heart of the Cheetham Hill community in Greater Manchester. The care home is operated by Anchor and provides residential and dementia care for residents in homely and comfortable single ensuite rooms. Wellington… Read more about Wellington Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 33 Rooms
  • from £1,050 / week
Ferendune Court

Ash Close, Faringdon SN7 8ER 

9.7 75 reviews
"Ferendune was a good place for my aunt to live , as she had dementia, everyone was very caring towards her , we had no issues whatsoever ,…"   Read all 75 reviews
Location Type Care Home

Anchor’s Ferendune Court, in Faringdon, is a purpose-built home supporting up to 48 older people to live a comfortable lifestyle, as well as specialising in dementia care. Ferendune Court continues to welcome new residents for a range of residential… Read more about Ferendune Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 48 Rooms
  • from £1,585 / week
Oak Tree Lodge

Oak Tree Drive, Foundry Approach, Gipton, Leeds LS9 6BT 

9.7 73 reviews
"The staff are excellent very attentive they really care. The management are approachable. The home is very happy, my mum is well looked…"   Read all 73 reviews
Location Type Care Home

Anchor's Oak Tree Lodge is located at the centre of the North Leeds community in Leeds. The home provides friendly and comfortable residential and dementia care for up to 60 residents in single rooms with en suite wet rooms. They are welcoming new residents… Read more about Oak Tree Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 60 Rooms
  • from £1,250 / week
Montrose Hall

Sherwood Crescent, Wigan WN5 9TB 

9.7 88 reviews
"Since my mum moved into Montrose Hall she has improved greatly. Mum fell and broke her hip and required support to start walking again. The…"   Read all 88 reviews
Location Type Care Home

Anchor's Montrose Hall is located at the centre of the community in Wigan. The home provides friendly and comfortable residential and dementia care for up to 41 customers. The home has been designed with the care of its customers at the heart of the… Read more about Montrose Hall

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 41 Rooms
  • from £1,199 / week
Hazel End Care Home

Kitchener Road, St Michaels Hurst, Bishop's Stortford CM23 1EN 

9.7 71 reviews
"My mother has been a resident at Hazel End for nearly 3 years. The home not only more than meets our needs, but the staff always manage…"   Read all 71 reviews
Location Type Care Home

Hazel End is located in the market town of Bishop's Stortford and provides friendly and comfortable residential and dementia care for up to 66 residents in single ensuite rooms. The home is located in a quiet residential area whilst being close to transport… Read more about Hazel End Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 66 Rooms
  • from £1,650 / week
Devonshire House

High Street, Cavendish, Sudbury CO10 8AS 

9.7 95 reviews
"I spent two weeks in respite care after a replacement hip operation. Everything impressed me in Devonshire House. The room, the beautiful…"   Read all 95 reviews
Location Type Care Home

Devonshire House is located in the pretty village of Cavendish with riverside views, providing quality care and luxurious facilities within a comfortable and relaxing environment. The home continues to welcome new residents for both respite and permanent… Read more about Devonshire House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 69 Rooms
  • from £1,460 / week
Limegrove

St Martin's Close, East Horsley, Leatherhead KT24 6SU 

9.7 72 reviews
"We just wanted to say thank you so much for making Pat's respite stay at Limegrove all that she needed, she has come out full of confidence…"   Read all 72 reviews
Location Type Care Home

Limegrove in East Horsley is operated by the Anchor Hanover Group. It is a purpose-built home, supporting up to 55 older people to live a comfortable lifestyle, as well as specialising in dementia care. It is located close to the Surrey Hills Area of… Read more about Limegrove

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 55 Rooms
  • from £1,505 / week
Lightbowne Hall

262 Lightbowne Road, Moston, Manchester M40 5HQ 

9.7 60 reviews
"We as a family could not thank the home enough for everything they do and have done. The staff are amazing the home is lovely Mam has…"   Read all 60 reviews
Location Type Care Home

Anchor's Lightbowne Hall is located at the centre of the Moston community in Manchester. The home provides friendly and comfortable residential and dementia care for up to 52 residents in single en suite rooms. Lightbowne Hall is proud to have achieved… Read more about Lightbowne Hall

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 52 Rooms
  • from £1,200 / week
The Cedars

73 Berwick Road, Stoke-on-Trent ST1 6ER 

9.7 79 reviews
"The Cedars is excellent. Mum has settled in well, staff are caring + treat mum with dignity + kindness. The home is very well run, staff…"   Read all 79 reviews
Location Type Care Home

Anchor’s The Cedars in Holden Bridge is a purpose-built care home, providing care within a comfortable and relaxing environment. The home has 42 single rooms with en suite wet rooms, fitted furniture and a telephone point as standard. The Cedars provides… Read more about The Cedars

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 42 Rooms
  • from £1,032 / week
Trinity Fold

Blackwall, Halifax HX1 2BZ 

9.7 57 reviews
"Mum came to stay for10 days on restbite at Trinity Fold after a very reassuring home visit from Paul From the start Mum was made to feel…"   Read all 57 reviews
Location Type Care Home

Anchor’s Trinity Fold, in Halifax, is a purpose-built home supporting up to 50 older people to live a comfortable lifestyle. It is located in central Halifax with the benefit of outdoor space. The home strives to deliver a range of residential care… Read more about Trinity Fold

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 50 Rooms
  • from £1,250 / week
St Joseph's

The Croft, Sudbury CO10 1HR 

9.7 73 reviews
"Both my parents have been residents at St. Joseph's for a total of 4 years. Both received excellent care throughout and at their…"   Read all 73 reviews
Location Type Care Home

St Josephs, in Sudbury, is a caring home supporting up to 60 older people to live a comfortable lifestyle, as well as offering care for those living with dementia. It is located in an idyllic croft setting in the village of Sudbury. The home continues… Read more about St Joseph's

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 60 Rooms
  • from £1,391 / week
Ridgemount

The Horseshoe, Banstead SM7 2BQ 

9.7 63 reviews
"My Mum Peggy was cared for at Ridgemount for five years until she sadly passed away in September 2025. In the time she was there, she had…"   Read all 63 reviews
Location Type Care Home

Anchor’s Ridgemount is located at the heart of the Banstead community, close to local green areas including Banstead Common and a number of golf courses. They are welcoming permanent residents and those who wish to join the home for respite care. The… Read more about Ridgemount

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 66 Rooms
  • from £1,460 / week
Layston Grove

Keen Avenue, Buntingford SG9 9SU 

9.7 70 reviews
"Beautiful place with nice environment and good new management ,I had good experience with the team members .my friends daughter feel proud…"   Read all 70 reviews
Location Type Care Home

Layston Grove continues to welcome new residents for residential and residential dementia care both on a permanent basis and for shorter stays. Located in the market town of Buntingford, Layston Grove care home provides friendly and comfortable residential… Read more about Layston Grove

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 66 Rooms
  • from £1,450 / week
Kerria Court

64 Cregoe Street, Lee Bank, Edgbaston, Birmingham B15 2DY 

9.7 48 reviews
"My mother in law has been a resident for 3 years. From day 1 she has been shown respect and love. Her dementia that may have caused extra…"   Read all 48 reviews
Location Type Care Home

Anchor’s Kerria Court is located in the Edgbaston community in Birmingham. The home provides friendly and comfortable residential and dementia care for up to 47 residents in single en suite rooms. Staff at Kerria Court are dedicated to providing the… Read more about Kerria Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 47 Rooms
  • from £1,000 / week
Simon Marks Court

Lynwood Garth, Lynwood View, Leeds LS12 4BE 

9.7 44 reviews
"My mother in law has been a resident in Simon Marks Court for 18 months now and has settled in very well and seems very happy thanks to the…"   Read all 44 reviews
Location Type Care Home

Anchor’s Simon Marks Court in Wortley is a home supporting older people to live a comfortable lifestyle and offers dementia care. The home continues to welcome new residents for permanent and respite care. It is located in a quiet cul-de-sac and… Read more about Simon Marks Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 40 Rooms
  • from £1,250 / week
Skelton Court

Station Lane, Skelton-in-Cleveland, Saltburn-by-the-Sea TS12 2LR 

9.7 29 reviews
"From arrival in reception to leaving the staff are so welcoming, and residents are usually busy on activities with the carer. On afternoons…"   Read all 29 reviews
Location Type Care Home

Anchor's Skelton Court is a luxurious, purpose-built care home. It welcomes new residents. Skelton Court provides residential and residential dementia care for up to 65 older people in a supportive environment, finished to the highest standard and incorporating… Read more about Skelton Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 65 Rooms
  • from £1,300 / week
Berkeley Court

Chatsworth Road, Harehills, Leeds LS8 3QJ 

9.7 99 reviews
"I have just visited for the 1st time my former neighbour. I have found her happier & more settled that at anytime in recent years. We have…"   Read all 99 reviews
Location Type Care Home

Berkeley Court is located at the centre of the Harehills community in Leeds. The home continues to welcome new residents for care. It provides friendly and comfortable residential and dementia care for up to 78 residents in single en-suite rooms.… Read more about Berkeley Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 78 Rooms
  • from £1,232 / week
Birkenhead Court

Challis Street, Bidston, Birkenhead CH41 7DH 

9.7 79 reviews
"Birkenhead Court Care Home is truly exceptional. My mother has been living here for over two years, and the care she receives is…"   Read all 79 reviews
Location Type Care Home

Anchor’s Birkenhead Court in Bidston is a purpose-built care home, providing high-quality care and facilities within a comfortable and relaxing environment. The home has a sweet shop, cinema room and indoor garden area for the benefit of residents.… Read more about Birkenhead Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 60 Rooms
  • from £1,165 / week

Anchor Reviews (9080)

9.8

Anchor has a Group Review Score of 9.8 (9.754) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Anchor must have a Review Score.

Overall Experience
  • 19
  • 0
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Date Published
  • 9080
  • 737
  • 1538
  • 2872
  • 6208
Reviewer Connection to Anchor
  • 12
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Review of

Buckingham Lodge

from Elizabeth G (Daughter of Resident) published on 17 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Buckingham Lodge is a very caring home. They have really helped my Dad settle. They have provided a personalised welcome pack. They have also taken him to church which is really important to Dad. They are also taking him to his favourite cafe. I feel he is respected and loved. Thankyou.
  • Facilities
  • Care / Support
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  • Treated with Dignity
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Review of

Eastlake

from Nicky J (Daughter of Resident) published on 17 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been at Eastlake for two months in respite which has now become permanent. The home is wonderful. The staff are all so friendly and helpful and the food, accommodation, atmosphere, activities and care are really outstanding. Dad is really happy at Eastlake, and we have seen such a difference
in him (for the good) since he has been at Eastlake. The management and entire care team have been so kind and supportive, which has taken a massive load off mum's and my shoulders in particular. I can relax in the knowledge that he is being well looked after, he is safe, has a proper routine again, and most importantly, he is happy at Eastlake. There is also far more stimulation, social interaction etc for him in this environment than there was when he was at home. I would strongly recommend Eastlake and am extremely grateful to all the team for what they are doing for Dad, which allows me to be his daughter again. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Widnes Hall

from J C (Daughter of Resident) published on 17 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
There is nowhere else I would want my mum to live. The staff are extremely attentive at all times and make sure mum is clean, smartly dressed and happy. Her room is cleaned to a high standard by the housekeeping team. I would recommend Widnes Hall to friends and family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Park Hall

from M C (Daughter of Resident) published on 17 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is happy here, I was a bit apprehensive at first but it was her choice to reside here and I must say it seems a lovely place. The staff on my mums floor are friendly and always helpful as are the Management.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Trinity Lodge

from K G (Daughter of Resident) published on 17 October 2025
Submitted via Website • Report
Overall Experience 2.0 out of 5
Mum sustained numerous unwitnessed falls since April 25 the first resulting in a broken hip and wrist . The last 2 weeks ago leaving her virtually unable to stand or walk. Whilst she was a high falls risk she and other residents are constantly left unattended in lounges . Personal hygiene not given
as its to easy to document refused and its one less job for the staff to attend too. The home often smells and overall looks unclean with food left on tables and floors. Residents look untidy with food on their clothes. I witnessed residents wet as they had been left sitting for 2 long. I witnessed residents who couldn't eat being given food with no utensils. If you can attend to most of your needs you may be OK anything extra will be a problem that they will say they cant meet and they will remove you from their home. No social engagement with residents no entertainment. Little communication between staff Untrained new staff The list goes on Think carefully before sending your LO here
Reply from Estelle Johnson, Manager at Trinity Lodge

Thanks for your review - of course our residents' welfare is always paramount, which is why we fully investigated and responded to the matters you raised around your Mum's care during her stay with us. If there is anything you would like to discuss further, do please contact us on customer.relations@anchor.org.uk or 0800 731 2020.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Birkenhead Court

from Gary H (Son of Resident) published on 16 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Birkenhead Court Care Home is truly exceptional. My mother has been living here for over two years, and the care she receives is consistently outstanding. The staff are kind, professional, and genuinely committed to the wellbeing and happiness of every resident.
The home offers a fantastic range of
activities that keep residents engaged and stimulated. There are daily events, craft sessions, and exercise activities, along with visits from singers and entertainers. Theme days bring fun and variety, and organised day trips provide residents with opportunities to get out and enjoy new experiences. My mother especially loves the themed afternoons and the entertainers, which she always joins in with a song or a little dance.
The environment is welcoming, safe, and homely, and communication with families is excellent. I have complete confidence that Mum is in the best possible hands. I would wholeheartedly recommend Birkenhead Court to anyone seeking exceptional care for their loved ones.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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  • Value for Money
Review of

West Hall

from R M (Friend of Resident) published on 16 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to visit my friend, who has been here for a few years. The staff are amazing, including those at reception. They acknowledge you, they show their care and love. The place is super clean and welcoming.
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Review of

The Manor House Harrogate

from C P (Daughter of Resident) published on 16 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When looking for a care home for my father, Manor House was the only choice we felt comfortable with. We have been proved right! It's beautifully furnished, immaculately clean, and the staff are lovely. We have absolute confidence in dads care at the Manor House. We always feel welcome when we visit.
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Review of

Priors Hall

from Kate C (Daughter of Resident) published on 15 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Used Priors Hall for respite for my 90 year old mum. From the first contact with the home to the end of her stay, the communication was exceptional. All the information was consistent with what was provided. The accommodation was perfect for her needs and pristine. She had a very comfortable bed and
en-suite. In her own words 'it was like a 5 star hotel' The food was good with plenty of choices and there were lots of inclusive activities which mum took full advantage of.
I would not hesitate in recommending this place to anyone considering respite or long term care.
Will definitely be using again in the near future.
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Review of

St Edith's Court

from Tania C (Daughter of Resident) published on 15 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at St Edith's for just over 2.5 years. We chose St Edith's as it is a small friendly home with the advantage of a huge garden.
The staff are compassionate, caring and sensitive to the residents needs. My mother was recently admitted to hospital and returned to the home in a very
frail state. The staff have nursed her back to health and she is back to her old self.
The home has had some recent management issues but this has now been resolved. I am confident that my mother is safe and well looked after.
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Review of

Ridgemount

from Michael F (Son of Resident) published on 15 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum Peggy was cared for at Ridgemount for five years until she sadly passed away in September 2025. In the time she was there, she had the best care we could have asked for. Thank you to Sally and all the team! If anyone is looking to place a loved one in a safe and caring place, look no further.
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Review of

Timken Grange

from Kim S (Daughter of Resident) published on 15 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in the care home for over five years and during that time enjoyed outings and taking part in many different activities. Mum was a great cook and one year they helped her make and decorate her own Christmas cake,. She was always treated with kindness and respect. She often teased and had
a laugh with the carers and they understood her personality and showed a genuine goodness for her. During the past few months when mum's health started to decline the staff have been supportive and caring, giving regular updates and support when we visited. They made sure she still looked nice and had her nails done, something she was very particular about. During her final days they sat with her when we were not there, chatting away and playing music. Sadly mum died a week ago, again the staff were supportive and kind, and saddened by her death. I would like to thank all the management and carers for making mum's time at the home a happy one.
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Review of

The Firs

from Margaret B (Wife of Resident) published on 15 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot find fault. I felt that he was being treated better than I could have done. Always made welcome every time I visited, most days I visited at all times. Life was made so much better for me.
It was lovely to see very happy people. Am hoping I can still find the time to go see them all.
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Review of

Trinity Lodge

from J H (Daughter of Resident) published on 14 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we were apprehensive about our Mothers transition into a care home -


We couldn't be further from the truth now.


Mother is being looked after brilliantly and has a great relationship with the staff members.


They've really taken to her cheeky character.


Thank you, Trinity Lodge

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Review of

The Manor House Roundhay Care Home

from S W (Daughter of Resident) published on 14 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Manor, albeit reluctantly in December 2024 and from the day she arrived at this beautiful 5 star home I have nothing but praise for the AMAZING care and patience and love they have shown to my lovely mum. The staff, all of them are wonderful and nothing is too much trouble from dietary
or religious needs to always offering us a nice cuppa when we come. As time has gone on mums needs have become more intense and the staff have stepped up to the extra care required with a compassion that you would only think family would give. Me and my siblings and all our family are so grateful that we know mum is getting the best possible care we could want in her twilight days and the bonus is - it's in the most beautiful surroundings and atmosphere. I cannot praise it highly enough - we are very lucky and fortunate . Thank you Clare and all the wonderful team.
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Review of

Selkirk House

from Avril W (Friend of Resident) published on 13 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Selkirk House, manager and all of the staff are so supportive and helpful. There's an absolutely happy atmosphere throughout the home. It is always welcoming and beautifully decorated inside and out from the entrance through and into the lovely garden. Great selection of activities.
My mother lived
in Selkirk some years ago. My friend of 93 lives in comfort ad security. Cared for with dignity and thoughtfulness. Its a wonderful care home.
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Review of

Upton Grange

from Jan O (Daughter of Resident) published on 13 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
During an extended stay in hospital it became clear that our Mum would no longer be able to live independently. My sister and I had no idea what to do for the best but on a friend's recommendation, we called at Upton Grange in the hope of a little guidance, if nothing else. We were totally unprepared
for the superb support that we received on that day which subsequently led to Mum moving into the most welcoming family environment. After 93 years of total independence, we fully expected a lengthy period of adjustment however the friendliness and professionalism of the whole team means that Mum (and we) now see ourselves as part of the family. The expertise and good humour of every member of the team from carers, cleaners, cooks, team leaders and management contribute to this home-from-home atmosphere. We are grateful that Mum is in the care of these very special people.
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Review of

Victoria Court

from Penny L (Daughter-in-law of Resident) published on 13 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law originally went to stay at Victoria Court for 2 weeks respite care but she likes it so much she has decided to stay permanently! We have been so impressed with the level of care, physical, mental and emotionally which was provided. The staff are outstanding, nothing is too much trouble
and communication is excellent. Victoria Court really feels like a large extended family and home from home. In the first 3 weeks my mother in law laws quality of life has been transformed, and we are very grateful.
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Review of

Godiva Lodge

from K S (Granddaughter of Resident) published on 13 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We sadly lost our beautiful nan recently, after she spent 9 months living in Godiva Lodge. Those months were some of the happiest of her life, even while living with dementia. From the very first day, the staff didn't just care for Nan - they loved her. They treated her with kindness, patience and dignity,
and they gave her so much joy. She wasn't always easy, but they embraced her for who she was and built the most special relationships with her. They also cared for us as her family, wrapping us in support and making us feel part of their family too. The events and special days they organised gave us precious time and memories with Nan that we will carry in our hearts forever. No words will ever be enough to thank them. The love, compassion and respect they show their residents is extraordinary, and we will be forever grateful to everyone at Godiva Lodge for the way they loved and cared for our Nan. Thank you.
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Review of

Prior Bank

from Lorraine M (Widow Widower) published on 13 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I was looking to place my husband in a care home for his worsening dementia. From the moment I arrived at Prior Bank, it felt 'right', the warmth, care and atmosphere was like being hugged! The professional care and attention is amazing, but the empathy and warmth shine through. I highly recommend this
lovely home.
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Awards / Recognitions (11)

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