Care Homes Owned by Bupa Care Homes
Bupa Care Homes Locations (115)
Old Farm Road East, Sidcup DA15 8AY
"My Mum has been in Abbotsleigh Mews for 3 weeks and she has Dementia, she is very frail and has just suffered a stroke (her verbal…" Read all 98 reviews
Abbotsleigh Mews is a purpose-built care home, welcoming those in need of nursing, residential and dementia care. Short stay, convalescence and palliative care also available. The home is arranged into different houses for different types of care… Read more about Abbotsleigh Mews Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia / Alzheimer's
- Long Term/Permanent
- Short Term/Respite
- Palliative Care
- 120 Rooms
Lye Lane, Bricket Wood, St Albans AL2 3TN
"A very pleasant environment, the staff work well together to ensure the comfort and wellbeing of residents. All requests are dealt with…" Read all 102 reviews
Allington Court is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, including nursing, residential, Parkinson's and short-stay care. Everything… Read more about Allington Court Care Home
- Care Provided
- Older Person Care
- Dementia / Alzheimer's
- Long Term/Permanent
- Short Term/Respite
- Palliative Care
- 44 Rooms
Kissing Tree Lane, Alveston, Stratford-upon-Avon CV37 7QN
"My mother has been in this wonderful care home in the pretty village of Alveston for 18 months. All the staff are friendly and professional…" Read all 104 reviews
Alveston Leys welcomes both long and short-term residential stays and offers a range of tailored care packages for complex nursing and personal care needs, including Parkinson’s, respite, convalescence and palliative care. Situated near the village… Read more about Alveston Leys Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Long Term/Permanent
- Short Term/Respite
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 60 Rooms
82/92 Edgbaston Road, Edgbaston, Birmingham B12 9QA
"For the short time that my uncle was at Amberley Court the staff was very pleasant, supportive and approachable. If we had any questions…" Read all 30 reviews
A purpose-built modern care home, Amberley Court offers high quality care and support in a welcoming and secure environment for anyone aged 18 and over living with a physical disability. The team also offer care for long-term conditions, such as Multiple… Read more about Amberley Court Care Home
- Care Provided
- Nursing
- Residential
- Long Term/Permanent
- Short Term/Respite
- Physical Disability
- Palliative Care
- Younger Adults
- 62 Rooms
36 Copsem Lane, Esher KT10 9HE
"My husband was staying at Arbook House on palliative care, he only had 2 short months but in that time the care he received was excellent…" Read all 96 reviews
Arbrook House, rated 'outstanding' by CQC in February 2019, is a beautifully converted private home with extensive landscaped grounds where residents can enjoy views of the natural lake and wildlife. Located in the leafy Esher suburb, the home employs… Read more about Arbrook House Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Long Term/Permanent
- Short Term/Respite
- Palliative Care
- 44 Rooms
Bucknell Close, 39/41 Lode Lane, Solihull B91 2AF
"Ardenlea Court is a very friendly and caring home. Staff are very courteous and so lovely. They are compassionate and empathetic towards…" Read all 80 reviews
Tailored care packages at Ardenlea Court include residential, nursing, palliative and nursing dementia care for both short and long term stays. Situated in a peaceful suburb of Solihull, the purpose-built home offers homely yet modern and comfortable… Read more about Ardenlea Court Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia / Alzheimer's
- Long Term/Permanent
- Short Term/Respite
- Physical Disability
- Palliative Care
- 60 Rooms
19/21 Lode Lane, Solihull B91 2AB
"Staff on Sapphire are excellent and even though my husband is unable to talk they are able to understand his needs. They work extremely…" Read all 86 reviews
Personalised care and support plans are provided at Ardenlea Grove, for both long-term care and shorter stays. A team of professional and experienced staff provide residential, nursing and dementia care, whether that's for long or short stays or for… Read more about Ardenlea Grove Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia / Alzheimer's
- Long Term/Permanent
- Short Term/Respite
- Physical Disability
- Palliative Care
- 60 Rooms
Pound Street, Newbury RG14 6AE
"Mum stayed at Argyles for 3 months before she passed peacefully in her sleep. The palliative care was excellent. Management and staff were…" Read all 89 reviews
Argyles has an experienced team of registered nurses and carers who provide nursing, residential, convalescence, respite, palliative and Parkinson's care. This well-equipped Tudor-style house provides a comfortable and relaxing environment. Residents… Read more about Argyles Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Long Term/Permanent
- Short Term/Respite
- Palliative Care
- 50 Rooms
140 Barnet Road, Arkley, Barnet EN5 3LJ
"Very friendly staff and manager who have helped my mum settle into the home quickly. Good food, range of activities and always made to feel…" Read all 90 reviews
The Arkley has been purpose-built to achieve quality nursing and residential care packages, welcoming both short and longer-term stays. Carers are experienced in palliative and post-operative convalescence care, as well as in helping younger adults with… Read more about The Arkley Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Long Term/Permanent
- Short Term/Respite
- Physical Disability
- Palliative Care
- Younger Adults
- 54 Rooms
Tamworth Road, Ashby-de-la-Zouch LE65 2PX
"My nanna has been in this care home for the last 8+ years. The first couple of years also spent with my grandad who has sadly passed away.…" Read all 64 reviews
Ashby Court offers a wide range of care, including residential, nursing, dementia, convalescence and day care. The home also offers care to those living with Parkinson’s. This purpose-built property has been designed with spacious lounge and dining… Read more about Ashby Court Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia / Alzheimer's
- Long Term/Permanent
- Short Term/Respite
- Physical Disability
- Palliative Care
- 60 Rooms
118 Trafalgar Road, Cirencester GL7 2ED
"Ashley House is warm and welcoming and the staff are very kind and caring. There are lots of activities and the food is excellent. My…" Read all 115 reviews
At Ashley House, a caring and professional team provide personalised nursing and residential care, as well as offering convalescence, palliative, short stay and day care. As well as single occupancy rooms, there are six rooms which are ideal for couples. Located… Read more about Ashley House Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Long Term/Permanent
- Short Term/Respite
- Palliative Care
- 48 Rooms
The Street, West Clandon, Guildford GU4 7SU
"I am hugely grateful to all the staff and carers at Ashley Park for being so kind and generous with their time and attention to my father.…" Read all 85 reviews
Ashley Park located near Guildford provides nursing, residential, palliative, Parkinson's and convalescence care. The home offers both long-term and short-stay care. Residents can stay for a few weeks, a month or for however long their loved one needs… Read more about Ashley Park Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Long Term/Permanent
- Short Term/Respite
- Palliative Care
- 30 Rooms
Little Aston Hall Drive, Little Aston, Sutton Coldfield B74 3BF
"My mother has been in Aston Court Care Home since December 2024. Her care in this period has been very good. The carers and nurses are all…" Read all 55 reviews
Aston Court offers long-term residential, nursing, convalescence, palliative and respite care. Aston Court takes pride in ensuring that its often frail residents can enjoy a safe and comfortable setting and the purpose-built home is surrounded by… Read more about Aston Court Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Long Term/Permanent
- Physical Disability
- Palliative Care
- 52 Rooms
195 Hinckley Road, Leicester Forest East, Leicester LE3 3PH
"Absolutely brilliant. My mother was in palliative care. The staff fantastic. Such great care from top to bottom. Nurses like angels. Thank…" Read all 83 reviews
Aylesham Court is an outstanding home and offers a warm and welcoming environment with a wide range of care services for the elderly. Care options include nursing, residential, convalescence, respite, palliative and day care, with the ground floor dedicated… Read more about Aylesham Court Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Long Term/Permanent
- Short Term/Respite
- Physical Disability
- Palliative Care
- 60 Rooms
Rookwood, Stockcross, Newbury RG20 8LB
"Following a family argument, I came to Bayford House Care Home to have some respite care following a breakdown. The staff have been…" Read all 76 reviews
Nestled in the leafy village of Stockcross, Bayford House offers personalised care packages which include residential, respite, nursing, palliative and Parkinson’s care. The home also has independent living suites for those in need of extra support or… Read more about Bayford House Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Long Term/Permanent
- Short Term/Respite
- Palliative Care
- 59 Rooms
42 Bath Road, Reading RG1 6PG
"My dad has been at Beacher Hall Care Home for about six years and he is very happy there, the staff are all lovely and always willing to…" Read all 57 reviews
Located near the centre of Reading, Beacher Hall offers 24-hour nursing care and support for those 18 and over with a range of needs. That includes those living with complex needs and neurological conditions, such as Multiple Sclerosis, respiratory… Read more about Beacher Hall Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Learning Disability / Autism
- Long Term/Permanent
- Short Term/Respite
- Physical Disability
- Palliative Care
- Younger Adults
- 70 Rooms
2 Berkeley Court, Greenwich Avenue, Bilton Grange, Hull HU9 4UW
"My mum has been in this home for respite care whilst Dad was in hospital, this was the first time Mum (91) has spent any time in…" Read all 84 reviews
Berkeley House has been purpose-built to suit the practice of professional care at the same time as allowing its residents to live a satisfying day-to-day lifestyle. All care delivery is person-centred, with a focus on independent living. Berkeley… Read more about Berkeley House Care Home
- Care Provided
- Residential
- Older Person Care
- Dementia / Alzheimer's
- Long Term/Permanent
- Short Term/Respite
- Palliative Care
- 84 Rooms
Broak Oak Close, Arnolds Lane, Sutton-at-Hone, Dartford DA4 9HF
"Since moving into Broad Oak Manor my aunt has made many friends among the residents and staff. She has settled well. Everyone is caring and…" Read all 69 reviews
Broad Oak Manor is a beautiful Edwardian manor house set within a peaceful village, providing residential, nursing and short stay care, including palliative and convalescence care. The home is CQC registered to provide care for over and under 65 years.… Read more about Broad Oak Manor Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Long Term/Permanent
- Short Term/Respite
- Physical Disability
- Palliative Care
- 42 Rooms
Brook Lane, Alderley Edge SK9 7QG
"My Mother was a resident at Brookview for a year and a half. She settled in really quickly and found the staff to be warm and sensitive to…" Read all 94 reviews
Situated a stone’s throw away from Alderley Edge, Brookview welcomes those with nursing, residential and respite needs, and also offers early stages residential dementia, convalescence and palliative care. Significant investment has made Brookview… Read more about Brookview Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia / Alzheimer's
- Long Term/Permanent
- Short Term/Respite
- Palliative Care
- 65 Rooms from £1,260 / week
414 Ecclesall Road South, Sheffield S11 9PY
"Wonderful level of care and attention from beginning to end. The staff were always friendly and happy to talk things through no matter how…" Read all 63 reviews
Broomcroft House warmly welcomes residents in need of nursing or residential care, including those living with dementia or Parkinson’s. Its highly professional team is also experienced in palliative, convalescence and respite care. The home consists… Read more about Broomcroft House Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia / Alzheimer's
- Long Term/Permanent
- Short Term/Respite
- Palliative Care
- 70 Rooms
62 Stratford Road, Watford WD17 4JB
"Brunswick Court Care Home has exceptional facilities in every department. Their warm caring attitude to all residents is beautiful to see.…" Read all 120 reviews
Brunswick Court welcomes nursing, residential and dementia stays, convalescence, palliative, and respite care. It can also provide care for people living with Parkinson's or Huntington's. Residents can stay for however long loved ones need support. They’ll… Read more about Brunswick Court Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia / Alzheimer's
- Long Term/Permanent
- Short Term/Respite
- Palliative Care
- 90 Rooms
Canners Way, Stratford-upon-Avon CV37 0BJ
"My wife moved in Cannon Court nearly a month ago moving from a different care home, where so was undergoing NHS CHC assessment. I am…" Read all 73 reviews
This purpose-built facility is newly refurbished throughout with modern living and dining areas. The new layout suits adults with residential dementia and nursing dementia needs. The sensory and courtyard gardens help residents enjoy the scenic location… Read more about Canning Court Care Home
- Care Provided
- Older Person Care
- Dementia / Alzheimer's
- Long Term/Permanent
- Short Term/Respite
- Palliative Care
- 64 Rooms
Union Road, Onehouse, Stowmarket IP14 1HL
"My dad was residing at Chilton Meadows, Constable Suite, since December 2023 until his death in March 2025. I am a consultant geriatrician…" Read all 79 reviews
Chilton Meadows offers residential, nursing and dementia care. It also offers a space for people to rest, relax and recover after an operation or illness with short stays too. Short stays can be booked in advance of your stay, get in touch for more information.… Read more about Chilton Meadows Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia / Alzheimer's
- Long Term/Permanent
- Short Term/Respite
- Physical Disability
- Palliative Care
- 120 Rooms
Church Farm Lane, East Wittering, Chichester PO20 8PT
"My parents have been staying at Church Farm Care home the past 18 months. They are really well cared for and the whole team are genuinely…" Read all 96 reviews
Church Farm Care Home offers residential care including respite, convalescence and day care. The former farmhouse has been converted to provide every modern convenience while retaining features like oak beams and fireplaces. Church Farm has a very… Read more about Church Farm Care Home
- Care Provided
- Residential
- Older Person Care
- Dementia / Alzheimer's
- Long Term/Permanent
- Short Term/Respite
- Palliative Care
- 53 Rooms from £995 / week
Harefield Road, Uxbridge UB8 1PP
"We couldn't have found a better place for my stepdad. Everyone at the home was lovely, kind, engaging, and interested in him. Once he'd…" Read all 59 reviews
Clare House provides nursing, residential, convalescence and respite care, both short and long term. The majority of bedrooms are en-suite. At Clare House, staff take great care to focus on the person. It’s important for residents to feel at home, so… Read more about Clare House Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Long Term/Permanent
- Short Term/Respite
- Physical Disability
- Palliative Care
- 40 Rooms
2 Cleveland Road, Edgerton, Huddersfield HD1 4PN
"We needed accommodation for our uncle - the need was urgent as we felt he was being discharged, from hospital, too quickly, following a…" Read all 82 reviews
Cleveland House offers a range of individualised care options for people who require residential, nursing, convalescent and palliative care. A converted private house situated in Edgerton, Cleveland House is a home that boasts both history and charm.… Read more about Cleveland House Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Long Term/Permanent
- Short Term/Respite
- Physical Disability
- Palliative Care
- 45 Rooms from £1,050 / week
Collingwood Grange Close, Off Portsmouth Road, Camberley GU15 1LD
"My mum has only been at the home since December 2024 and whenever I visit, I am warmly greeted by the lovely reception staff. All of the…" Read all 89 reviews
Collingwood Grange has been converted to offer a variety of individualised care options for both long-term and short-stay care in nursing, residential and dementia as well as palliative, convalescence and Parkinson's care. Situated in the picturesque… Read more about Collingwood Grange Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia / Alzheimer's
- Long Term/Permanent
- Short Term/Respite
- Physical Disability
- Palliative Care
- 75 Rooms
St Andrews Avenue, Colchester CO4 3AN
"My sister and I would like to express our gratitude for your excellent care and support in our sisters last days in Paxman House.Your…" Read all 94 reviews
Colonia Court offers nursing, residential and dementia care, as well as having a dedicated unit for people living with Huntington’s disease. It can also offer a space for people to rest, relax and recover with short stays too. It could be a few weeks… Read more about Colonia Court Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia / Alzheimer's
- Long Term/Permanent
- Short Term/Respite
- Palliative Care
- 123 Rooms
Eastbourne Road, Ridgewood, Uckfield TN22 5ST
"Was very impressed with the level of care and the attention to detail. My dad enjoyed his stay and would be happy to come back for another…" Read all 79 reviews
Copper Beech is custom-built for a wide range of nursing care and residential needs, these can include post-operative care, convalescence, dementia and palliative care. Respite and long-term care packages are put together by experienced professionals… Read more about Copper Beech Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia / Alzheimer's
- Long Term/Permanent
- Short Term/Respite
- Palliative Care
- 48 Rooms
High Street, Cottenham, Cambridge CB24 8SS
"Our precious mum moved into Cottenham Court Care Home in July 2024. She never wanted to end her life in a nursing home but, after being…" Read all 92 reviews
Cottenham Court provides tailored care solutions for anyone looking for nursing, residential and short stay care, as well as care and support for those living with Parkinson’s or Multiple Sclerosis. They’re there when you and your loved ones need… Read more about Cottenham Court Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Long Term/Permanent
- Short Term/Respite
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 62 Rooms
Bupa Care Homes Reviews (9847)
The Manor House Care Home
from Dorothy M (Wife of Resident) published on 6 May 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Lisa Henderson, Customer Care Advisor at The Manor House Care Home
We appreciate you taking the time to leave us your comments. It is always nice to hear words like "Courteous" and "Patient" being used to describe our Staff. It is lovely to hear that you feel the food is excellent. We are very happy to hear you can feel at ease with your Husband in our care. We hope to continue providing your Husband with the best possible care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Thatcham Court Care Home
from John D (Son of Resident) published on 6 May 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Lisa Henderson, Customer Care Advisor at Thatcham Court Care Home
Thank you for your lovely review. We are very happy to hear you can feel at ease with your Mother in our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Mother with the best possible care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Goldbridge Care Home
from Rita B (Resident) assisted by family/friend published on 6 May 2025Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Lisa Henderson, Customer Care Advisor at The Goldbridge Care Home
We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is always nice to hear words like "Helpful" and "Understanding" being used to describe our Staff. We hope to continue providing yourself with the best possible care. Please let us know if there is anything we can do to make your stay as comfortable as possible.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Havelock Court Care Home
from M D (Resident) assisted by family/friend published on 6 May 2025Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
The only issue I would like to raise is the difficulty with the phones at weekends, when family and friends often have a problem getting through to the
Reply from Lisa Henderson, Customer Care Advisor at Havelock Court Care Home
We appreciate you taking the time to leave us your comments. We will discuss your feedback with the home's manager to help them continually improve their service.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Sutton Lodge Care Home
from M P (Husband of Resident) published on 6 May 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Lisa Henderson, Customer Care Advisor at Sutton Lodge Care Home
We appreciate you taking the time to leave us your comments. It is lovely to hear that you find Sutton Lodge Care Home a nice friendly place. We hope to continue providing your loved one with the best possible care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Sutton Lodge Care Home
from S W (Wife of Resident) published on 6 May 2025Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Lisa Henderson, Customer Care Advisor at Sutton Lodge Care Home
Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Husband with the best possible care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Aston Court Care Home
from Linda W (Daughter of Resident) published on 6 May 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Lisa Henderson, Customer Care Advisor at Aston Court Care Home
Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is always nice to hear words like "Helpful" and "Obliging" being used to describe our Staff. It is great to hear that your Mother has settled in well at Aston Court Care Home. We hope to continue providing your Mother with the best possible care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Croft House Care Home
from I W (Son of Resident) published on 2 May 2025Submitted via Website • Report
Overall Experience
2.0 out of 5
Reply from Lisa Henderson, Customer Care Advisor at Croft House Care Home
Thank you for your feedback. Our resident's health and well being is an absolute priority, so we are concerned to hear this. Could you please contact our Feedback Team by emailing feedback@bupa.com or calling 0113 381 6293 so we could discuss this further? We will certainly pass your comments on to the manager.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Woodend Care Home
from J F (Husband of Resident) published on 2 May 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
The staff and management are first class, and always available to answer any queries as requests.
Reply from Maria Ricketts, Customer Care Adviser at Woodend Care Home
Thank you for your lovely review. We are glad to help you and your family through such a difficult time. Please let us know if there is anything we can do to make your family's stay as comfortable as possible.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Wingham Court Care Home
from Rebecca K (Daughter of Resident) published on 2 May 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Clean and tidy.
Fantastic hospitality.
Hot and cold drinks on arrival.
Very friendly.
Brilliant facilities.
Reply from Maria Ricketts, Customer Care Adviser at Wingham Court Care Home
Thank you for your kind words. It is always nice to hear words like "Kind" and "Lovely" being used to describe our care. It is always nice to hear words like "Kind" and "Genuine" being used to describe our care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Colonia Court Care Home
from M R (Daughter of Resident) published on 2 May 2025Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Biggest issue: laundry, lost/ruined clothes. (20 odd socks at last check!) trousers
Reply from Maria Ricketts, Customer Care Adviser at Colonia Court Care Home
Thank you for your feedback. We are pleased to hear that you are impressed with the care provided by our staff. We will discuss your feedback with the home's manager to help them continually improve their service.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Ardenlea Grove Care Home
from Karen M (Daughter of Resident) published on 2 May 2025Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Maria Ricketts, Customer Care Adviser at Ardenlea Grove Care Home
Thank you for your feedback. Our resident's health and wellbeing is an absolute priority, so we will discuss your feedback with the home's manager to help them continually improve their service.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Norewood Lodge Care Home
from L S (Daughter of Resident) published on 2 May 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Maria Ricketts, Customer Care Adviser at Norewood Lodge Care Home
Thank you for your kind words. We are very happy to hear you can feel at ease with your Father in our care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Wilton Manor Care Home
from L G (Daughter of Resident) published on 2 May 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
My only concern is the steady
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Wilton Manor Care Home
from R M (Daughter of Resident) published on 2 May 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Links Care Home
from B T (Wife of Resident) published on 1 May 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Fran Donno, Customer Service Adviser at The Links Care Home
Thank you for your kind words. It is always wonderful to hear words like "Kind" and "Caring" being used to describe our staff and it is always brilliant to hear from family members feeling like their loved one is cared for and looked after. Hopefully you will go away from this feeling like your loved one received the best possible care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Manor House Care Home
from Christopher M (Son of Resident) published on 1 May 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Fran Donno, Customer Service Adviser at The Manor House Care Home
Thank you for your kind review. We are pleased to hear that you felt so welcomed and that your Father is happy and comfortable. We hope to continue providing your loved one with the best possible care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Fountains Lodge Care Home
from J M (Daughter of Resident) published on 1 May 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Fran Donno, Customer Service Adviser at Fountains Lodge Care Home
Thank you for your lovely feedback. It is always wonderful to hear words like "Caring" being used to describe our staff and we are so pleased to hear that you are impressed with the clean environment and delicious meals provided at Fountains Lodge Care Home. Hopefully you will go away from this feeling like your loved one received the best possible care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Sutton Lodge Care Home
from Cheryl B (Sister of Resident) published on 1 May 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Fran Donno, Customer Service Adviser at Sutton Lodge Care Home
Thank you for your lovely review. We are so pleased to hear that you feel welcomed whilst visiting Sutton Lodge Care Home. We are very happy to hear you can feel at ease with your Sister in our care. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
St Mark's Care Home
from K A (Friend of Resident) published on 1 May 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Fran Donno, Customer Service Adviser at St Mark's Care Home
Thank you for your kind words. It is so wonderful to hear that you have had such positive experiences whilst visiting St Mark's Care Home. We hope St Mark's Care Home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Awards / Recognitions (8)
Loading
Loading
Loading
Loading
Loading
Loading events
Frequently Asked Questions about Bupa Care Homes
How many Care Homes does Bupa Care Homes own?
Bupa Care Homes own 115 Care Homes.Which Bupa Care Homes Care Homes have the highest review score?
Knights' Grove Care Home, Ashley Park Care Home & Tadworth Grove Care Home have the highest review score.Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bupa Care Homes to verify any information. View our terms and conditions. Bupa Care Homes has a Platinum Service – more info.