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Care Homes Owned by HC-One - The Kind Care Company

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Welcome to HC-One, the 'Kind Care Company'

HC-One operates c.275 care homes for elderly people throughout the United Kingdom. Their aim is to be the first choice care home in each community for Residents and Colleagues and will achieve this mission by providing the kindest possible care and a very good life to Residents.

HC-One has developed a robust ‘coronavirus prevention and protection plan for the safety and wellbeing of new Residents,...  

HC-One Locations (253)

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253 Care Homes owned by HC-One

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Waterside Care Home
Dudley Road, Tipton DY4 8EE
"Our mum is currently a resident at Waterside and has been since November 25 The care here is wonderful we are kept up to date with mums..."Read all 148 reviews

from £1,751 / week60 rooms

Location Type: Care Home

Waterside Care Home, situated in the village of Tipton, close to Dudley, provides personalised nursing care to older people. Each member of the professional care team is there to help you or your... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Nursing Care
Mavisbank Care Home
Lennox Crescent, Bishopbriggs, Glasgow G64 1XF
"My husband was admitted to Mavisbank in June 2026 and I am very pleased with the care he is receiving. Kate and the staff are excellent -..."Read all 87 reviews

from £1,467 / week60 rooms

Location Type: Care Home

Mavisbank Care Home, situated in the popular town of Bishopbriggs, supports older people to lead their best lives with personalised nursing and nursing dementia care. This lovely home offers many... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Nursing Care
  • Mental Health Care
  • Dementia Nursing Care
Eastbourne House Care Home
The Links, Whitley Bay NE26 1PG
"When Lewy Body Dementia devastated our lives my husband, Fancis, needed lots of gentle care, patience and support. After two long years we..."Read all 129 reviews

from £1,689 / week72 rooms

Location Type: Care Home

Located on the sea front of Whitley Bay, Eastbourne House Care Home offers personalised residential and residential dementia care to older people. The professional care team is on hand to help you... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
  • Mental Health Care
Sheraton Court Care Home
Warren Road, Hartlepool TS24 9AH
"Finding the right place for a loved one with dementia is never easy, but Shearton Court has truly become a home for my mother-in-law...."Read all 265 reviews

from £1,287 / week80 rooms

Location Type: Care Home

Located on the outskirts of the lovely town of Hartlepool, Sheraton Court Care Home offers personalised residential and residential dementia care to older people, rated 'Good' by the CQC with 'Outstanding'... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Dovedale Court Care Home
Hollyhead Road, Wednesbury WS10 7PZ
"Dovedale Court is a very friendly residence. All staff are excellent. Always obliging and helpful. My sister-in-law has been here 6 months..."Read all 134 reviews

from £950 / week76 rooms

Location Type: Care Home

Dovedale Court Care Home, located just outside the lovely market town of Wednesbury in the West Midlands, offers personalised nursing and residential dementia care in a friendly and welcoming setting.... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care
Capwell Grange Care Home
Addington Way, Oakley Road, Luton LU4 9GR
"I was made to feel at home the moment I entered the building. The staff were friendly and welcoming. MY needs were catered for by all the..."Read all 183 reviews

from £1,211 / week146 rooms

Location Type: Care Home

Situated in a pleasant residential area of Luton, Capwell Grange has been purpose-built and designed to provide personalised residential, nursing and dementia care. Recently refurbished, the home... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Mental Health Care
  • Dementia Nursing Care
Chaseview Care Home
Water Street, Chase Terrace, Burntwood WS7 1AW
"Everyone at Chaseview Care Home went above and beyond for both me and my dad. All of the staff were so helpful and friendly! I really..."Read all 107 reviews

from £1,261 / week60 rooms

Location Type: Care Home

Chaseview Care Home, situated just outside the town of Burntwood, four miles west of Lichfield in Staffordshire, supports older people to lead their best lives with personalised nursing and residential... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
Bluebell View Care Home
Victoria Road, Oswestry SY11 2HU
"The level of care and kindness shown to my mum during her short stay at Bluebell last week was exceptional. Unfortunately she was too..."Read all 19 reviews

from £1,160 / week80 rooms

Location Type: Care Home

Situated in a peaceful, residential area in Oswestry, and taking inspiration from the unique architecture in Oswestry town centre just half a mile down the road, Bluebell View is a purpose-built care... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Mental Health Care
Roseberry Court Care Home
Low Farm Drive, Redcar TS10 4BF
"I would like to thank management and all the staff with the care they gave my mother when she lived in the care home before passing away. I..."Read all 143 reviews

from £1,102 / week63 rooms

Location Type: Care Home

Situated close to the pretty seaside town of Redcar, Roseberry Court Care Home offers personalised residential and residential dementia care to older people. The lovely home offers many facilities... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Larchwood Care Home
108 Broad Road, Braintree CM7 9RX
"I have been 100% happy with the care my father has received from day 1. The welcome we got and information given made us feel confident he..."Read all 111 reviews

from £1,489 / week64 rooms

Location Type: Care Home

Larchwood Care Home, tucked away in a quiet, rural location just outside Braintree in Essex, provides personalised residential dementia care to older people. Offering a welcoming setting, the purpose-built... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
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Needham Court Care Home
9 Stanhope Road, Low Simonside, Jarrow NE32 3UD
"My husband came here for rehab from hospital (short stay) I found Needham Court a lovely place, staff very friendly and treat the residents..."Read all 91 reviews

from £1,287 / week57 rooms

Location Type: Care Home

Needham Court Care Home, located in the historic shipbuilding town of Jarrow, provides personalised residential and residential dementia care to older people. The lovely home offers many facilities... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Bowbridge Court
Bowbridge Road, Newark-on-Trent NG24 4DF
"The staff and care at Bowbridge are exceptional. How well they know the residents, how they interact with them and care for them is heart..."Read all 129 reviews

from £1,299 / week54 rooms

Location Type: Care Home

Bowbridge Court care home in Newark, Nottinghamshire offers a friendly, welcoming home for people seeking care and support. The care home has 54 bedrooms with ensuite shower facilities. Highly... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Oakhill House Care Home
Eady Close, Highlands Road, Horsham RH13 5NA
"As a family, we cannot thank the Oakhill House family/staff enough for the care given to our father Michael. The last 4 months of his stay..."Read all 84 reviews

from £1,596 / week49 rooms

Location Type: Care Home

Nestled close to the centre of Horsham in Sussex, Oakhill House Care Home offers personalised nursing and dementia care to older people. As well as cosy living areas and a beautiful garden, residents... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care
Trafalgar Park Care Home
Heol Harry Lewis, Nelson, Treharris CF46 6HG
"Overall very good level of care. Good menu variety and satisfactory, acceptable healthy food offered. Very good, activities, including..."Read all 215 reviews

from £1,160 / week52 rooms

Location Type: Care Home

Trafalgar Park Care Home, located in the village of Nelson, near Caerphilly, provides high quality personalised residential, nursing and dementia care to older people. The purpose-built friendly and... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Mental Health Care
  • Dementia Nursing Care
Balnacarron Care Home
116 Hepburn Gardens, St Andrews KY16 9LT
"At Balnacarron the management, carers and staff are outstanding. My wife has received wonderful care and she just loves them all. As..."Read all 58 reviews

from £1,274 / week35 rooms

Location Type: Care Home

At Balnacarron Care Home, located in the beautiful town of St Andrews, the team provide personalised residential and residential dementia care to older people. Balnacarron boasts a selection of specially... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
The Beeches Care Home
22 Ladysmill Court, Off Limekilns Road, Dunfermline KY12 7YD
"Staff and manager went above and beyond helping my mother to settle in to The Beeches and make it her new home. Staff kind and caring with..."Read all 68 reviews

from £1,077 / week40 rooms

Location Type: Care Home

The Beeches Care Home, tucked away in a quiet residential area on the edge of Dunfermline, supports older people to lead their best lives with personalised nursing and nursing dementia care. The lovely... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Nursing Care
  • Dementia Nursing Care
Wyndford Locks Care Home
1 Currie Street, Maryhill, Glasgow G20 9EW
"Lovely team in the care home, always kind and pleasant and helpful. Father in law seems settled and happy and the team are always looking..."Read all 105 reviews

from £1,374 / week150 rooms

Location Type: Care Home

Wyndford Locks Care Home, located in the peaceful residential area of Maryhill in Glasgow, supports older people to lead their best lives with nursing and nursing dementia care. The friendly and comfortable... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Nursing Care
  • Dementia Nursing Care
Oakland Care Home
Oakwood House, Bury Road, Rochdale OL11 5EU
"The care is excellent from all the staff. The home is warm and comfortable and they are taking great care of my husband. I would recommend..."Read all 73 reviews

from £1,376 / week40 rooms

Location Type: Care Home

Situated in an attractive residential area just outside of Rochdale in Lancashire, Oakland care home provides personalised residential and residential dementia care for older people. Every corner... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Hodge Hill Grange Care Home
150 Coleshill Road, Hodge Hill, Birmingham B36 8AD
"After a long time of caring for my relative and worrying about their welfare I can finally relax knowing that they are safe and secure at..."Read all 66 reviews

from £906 / week53 rooms

Location Type: Care Home

Hodge Hill Grange Care Home is a welcoming and well-presented setting ideally located in the heart of a peaceful residential area of Birmingham. The team at the home provides residential, nursing and... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
Millbrook Care Centre
400 Huddersfield Road, Millbrook, Stalybridge SK15 3ET
"My father had been living alone for several months, and we had noticed his health deteriorating. He was reluctant to go into respite care..."Read all 99 reviews

from £1,211 / week46 rooms

Location Type: Care Home

Nestled in the attractive town of Stalybridge in Manchester, Millbrook supports older people to lead their best lives with personalised residential and residential dementia care. The attractive,... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Highclere Care Home
1 Chapman Avenue, Downs Barn, Milton Keynes MK14 7NH
"My mum was lucky enough to spend her last years at Highclere where she received love and care in abundance. She tried new things, painting..."Read all 74 reviews

from £1,372 / week40 rooms

Location Type: Care Home

Situated in the heart of Milton Keynes, Highclere Care Home is a warm and welcoming setting offering personalised residential, nursing and residential dementia care to older people. Each member of... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care
Falstone Manor Care Home
Cliffe Park, Whitburn Road, Roker, Sunderland SR6 9NQ
"Falstone Manor is now home to my husband. The care from the staff is very good. As a family, we cannot find fault with the care workers;..."Read all 105 reviews

from £1,230 / week51 rooms

Location Type: Care Home

Falstone Manor Care Home, located close to the seafront of Roker, provides personalised residential, nursing and dementia care to older people. Located just a short distance from the seafront, Falstone... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care
Admirals Reach Care Home
Ridgewell Avenue, Chelmsford CM1 2GA
"The occupational therapist gave some really good advice for my mums condition + working together with care staff, nurses & myself Mum's..."Read all 387 reviews

from £1,383 / week158 rooms

Location Type: Care Home

Nestled within the quiet surroundings of Chelmsford, Admirals Reach care home offers personalised residential, nursing, residential dementia and nursing dementia care to older people. The professional... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Mental Health Care
  • Dementia Nursing Care
Redmill Care Home
Lady Court, East Whitburn, Bathgate EH47 0PN
"Although my dad was only in Redmill for two weeks, before he passed away, we couldn't have asked for anymore from the staff. From the..."Read all 103 reviews

from £1,170 / week68 rooms

Location Type: Care Home

Redmill Care Home, in the picturesque town of East Whitburn in West Lothian, supports older people to lead their best lives with personalised nursing and nursing dementia care. The lovely home offers... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Nursing Care
  • Dementia Nursing Care
Sedgley Court
Brick Kiln Way, Gospel End, Dudley DY3 4BA
"My mother stayed from 3rd June - 1st July. she was cared for in a very caring way in every aspect. Nothing was to much trouble. Food..."Read all 69 reviews

from £1,478 / week66 rooms

Location Type: Care Home

Sedgley Court offers 24-hour residential and dementia care in a warm, welcoming environment that truly feels like home. Staff are proud to make a meaningful difference to residents' lives - not only... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Hinckley Park Care Home
67 London Road, Hinckley LE10 1HH
"I found everyone to be very helpful; nothing is too much trouble. The resident is happy in his surroundings and speaks highly of the care..."Read all 188 reviews

from £1,318 / week40 rooms

Location Type: Care Home

Hinckley Park Care Home, overlooking Queen’s Park in Hinckley, Leicestershire, provides personalised residential and nursing care to older people. The carefully designed and purpose-built care home... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Nursing Care
  • Residential Care
Ashgrove Care Home
Fir Tree Road, off Martindale Road, Hounslow TW4 7HH
"My father was only in here (Ashgrove) for three days until his passing. The kindness and care from all the staff were beyond exceptional...."Read all 165 reviews

from £1,553 / week50 rooms

Location Type: Care Home

Situated in Hounslow, west London, Ashgrove Care Home offers personalised nursing and nursing dementia care to older people. Community is an integral part of life at Ashgrove. The team is dedicated... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Nursing Care
  • Dementia Nursing Care
Herald Lodge
100 Canley Road, Canley, Coventry CV5 6AR
"Mum had dementia and other issues but the care she received from the staff at Herald was excellent. Very friendly and professional carers...."Read all 81 reviews

from £1,450 / week42 rooms

Location Type: Care Home

Herald Lodge provides 24-hour residential and dementia care in a warm, welcoming environment designed to be a wonderful place to live. The team takes pride in making a genuine difference to residents’... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Springwater Lodge Care Home
10 Smithy View, Calverton, Nottingham NG14 6FA
"My mum has been in the home since end of October 2024. I find the home to be a warm, caring and friendly environment, with both staff and..."Read all 91 reviews

from £1,376 / week50 rooms

Location Type: Care Home

Ideally located in the scenic village of Calverton, not too far from the hustle and bustle of Nottingham, Springwater Lodge Care Home provides high quality and person-centred residential, nursing and... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Learning Disability Care
  • Dementia Nursing Care
Greatwood House
Mancunian Road, Denton, Manchester M34 7GX
"It has now been two months since dad moved into Greatwood house, and we couldn't be more grateful for the kindness, compassion and support..."Read all 73 reviews

from £1,092 / week62 rooms

Location Type: Care Home

At Greatwood House care home, situated ideally in Denton, just outside Manchester, the team support older people to lead their best lives with personalised residential and residential dementia care. The... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care

HC-One Reviews (24689)

9.5

HC-One has a Group Review Score of 9.5 (9.514) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Showing 24689 reviews matching selected criteria
Review of Pytchley Court Care Home from Trevor B (Son of Resident) published on 10 August 2026 Submitted via Postal Card
Overall Experience
We as a family are absolutely so pleased with how much our mum has transitioned from living in the family home bungalow and moving into Pytchley Court.
From day one when we made her room feel like 'home from home' she has been so content and has integrated so well with everything.

My sister and I had the guilt trip of moving our mum into a home. But we should not have worried as she has had a new lease of life and most importantly has had a new lease of life and most importantly her quality of life has improved tenfold and she is safe. The staff treat her so well and Pychley Court is without doubt one big happy family. I cannot thank everyone at the care home enough long may this loving care home continue.

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Review of Darnley Court Care Home from Tracy R (Daughter-in-law of Resident) published on 10 August 2026 Submitted via Website
Overall Experience

I'd say 90% of the staff are fabulous and the care my FAther in law is getting it second to none. Unfortunately I feel 1 or 2 members of staff give you the impression that they don't want to be there. They make you feel as if they are doing you a favour and don't really care about the service user. Just my opinion, I spoke to a male member of staff, he completely ignored me and spoke to my husband as if I was beneath him. As I say 90% probably 95% of the staff are amazing.Sharon is fantastic with the service users and so are some of the young girls . Overall we are happy with the care, cleanliness and respect given

Reply from Lisa, Receptionist at Darnley Court Care Home

Dear Tracy,

Thank you so much for taking the time to leave such a lovely review of our staff. We are pleased to hear you are pleased with the quality of care your loved one receives at our care home and we will ensure your kind words are shared with the team.

We are very sorry to hear that...  

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Review of Stoneleigh Care Home from Claire H (Daughter of Resident) published on 10 August 2026 Submitted via Postal Card
Overall Experience
We are very happy with the support Mam has had at Stoneleigh. All staff are very helpful. We feel they understand Mam's needs very well and keep us updated with any changes in her condition.

The level of cleanliness of both Mam, her room and the home in general is exemplary

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Review of Mugdock House Care Home from Gerry M (Son of Resident) published on 10 August 2026 Submitted via Website
Overall Experience
My mum went into Mugdock Care Home on the 2 July and whilst being absolutely sure it was the correct solution for my mum l was anxious as to how she would settle in. We visited the home and met with senior staff to discuss my mum's care and were very impressed with all aspects of the service. We followed the advice we were given on how we would leave my mum on the first day and visiting arrangements thereafter which allowed the staff to settle my mum into her new home.
To say that we are pleased with the service my mum is receiving would be an understatement. The staff have been amazing and very quickly learned to understand my mums likes and dislikes. The staff always take time to talk with us when we visit which is testament to the staff resident ratio and the staff 's professionalism.

My mum has settled in well , she takes part in many activities, has been out on a number of trips already. She is more settled and lost the anxiety she previously suffered from and put on weight.

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Review of Mugdock House Care Home from Tracey E (Granddaughter of Resident) published on 10 August 2026 Submitted via Website
Overall Experience
Everyone is so friendly and welcoming
Everywhere is spotlessly clean as well as well maintained, nothing is an issue or problem

Staff go out their way to ensure everyone including family members are well taken care of .

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Review of Chandlers Ford Care Home from Caroline V (Daughter of Resident) published on 10 August 2026 Submitted via Postal Card
Overall Experience
The staff and home are excellent. It's a very happy place, spacious & light. The food is of an extremely high standard and is available whenever required. Cleanliness seems of paramount importance. The laundry service is also excellent & reliable.

I'm very pleased my Mum is here as she is very content & happy.

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Review of The Village Care Home from Stephen M (Nephew of Resident) published on 10 August 2026 Submitted via Postal Card
Overall Experience

Uncle and Aunt being treated with respect and care. We couldn't have got where we were without the care and attention of the staff at the Village Care Home

Reply from Debbie Harrison, Care Home Manager at The Village Care Home

Hi Stephen, thank you very much for your kind review, i will ensure your review is passed onto our team here at the village

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Review of Brompton House Care Home from Holly M (Daughter of Resident) published on 10 August 2026 Submitted via Website
Overall Experience

Dad went to Brompton for palliative care. He had delirium and Alzheimer's and had spent 6 awful weeks in hospital. The staff at Brompton helped to make this a more manageable experience for Dad and the family, helping to facilitate visits and allowing my Mum to eat meals with Dad. Laundry, cleaning and catering services were excellent. The Manager was always ready to help with queries. Nursing and other care staff were kind and attentive.

Reply from Vlad Nastasa, Home Manager at Brompton House Care Home

Thank you for your review, Holly. We're pleased we could support your dad and family during such a difficult time. Your feedback about our team, hospitality, and care is greatly appreciated, and we will share your kind words with the staff. Best wishes to you and your family

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Review of Finavon Court Care Home from Joyce W (Daughter of Resident) published on 10 August 2026 Submitted via Postal Card
Overall Experience

When visiting my mother she was always quick to tell me how well she was being looked after. Always found the staff very friendly/helpful. I would gladly recommend Finavon Court to other families looking for a care home

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Review of Altham Court Care Home from S D (Son of Resident) published on 10 August 2026 Submitted via Website
Overall Experience

The care dad has received since he arrived in May has been very good. All the staff know him by name and support him. He's starting to get involved in the activities and the staff have tailored some activities to fit his interests. Dad's getting mentally stimulated which is helping his health to improve

Reply from anna livsey, home manager at Altham Court Care Home

Thank you for your feedback. we are pleased to hear about the positive experience.

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Review of Summerville Care Home from David J (Son of Resident) published on 10 August 2026 Submitted via Postal Card
Overall Experience

After suffering a stroke Mum came to Summerville in Oct 2023 & was treated like Royalty which she truly believed she was. From day one until her passing in July 2026 every care was given to her ongoing needs. A much family thanks from all.

Reply from Ruth Dodman, Home Administrator at Summerville Care Home

Your mum was indeed royalty and definitely will be missed by all the team here at Summerville. Thank you so much for your kind words.

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Review of Eastbank Care Home from Dorothy W (Daughter of Resident) published on 10 August 2026 Submitted via Postal Card
Overall Experience

Since my mum arrived at your care home the kindness, patience and professionalism received by my mum + the family has made such a difference. It's wonderful to see how well she has settled in and how comfortable she is in her new surroundings. Over the past few weeks we have noticed a real improvement in her mood and confidence. She is more relaxed and willing to interact with residents and staff. This has been very reassuring for us as a family, and we are grateful for the care and encouragement that has helped her reach this point. It is clear that she is being looked after with genuine warmth + respect, along with ourselves and that means a great deal to us. Please pass on our thanks to everyone involved in her day-to-day care. Thank You!

Reply from Lee Binnie, Home Manager at Eastbank Care Home

Thank you so much for your kind words. It's our pleasure to welcome your mum into our extended family at Eastbank

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Review of Newlands Care Home from J L (Mother of Resident) published on 10 August 2026 Submitted via Website
Overall Experience

My mum came to Newlands in January 2025 for six weeks respite, after a week or two my mum realised it would be in the best interest to be a permanent resident and so we started the process for Mum to stay permanently at Newlands. The care Mum has received has been excellent the staff are the same staff still there in the 1st day mum came to stay, they treat her with dignity, compassion & love & my mum is very happy living at Newlands. There nursing care is excellent as well, very supportive & caring. I go regularly to visit my mum and I'm treated like part of the family, my mum sees this and again, makes her feel at easy and feels at home. There is always something going on, from bingo, a singer, nursery & infant visits, pamper day & days out. We are very happy mum is at Newlands

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Review of Oaklands Care Home from Samantha B (Daughter of Resident) published on 10 August 2026 Submitted via Postal Card
Overall Experience

I have only wonderful things to say about Oaklands Care Home and the amazing staff who are currently looking after my mum who can be very challenging. How they handle her is amazing and if it's out of 10 I would give 11 without hesitation. I love visiting they are all very welcoming, and Mum often says she loves it here.

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Review of Oaklands Care Home from I B (Resident / Service User) published on 10 August 2026 Submitted via Postal Card
Overall Experience
A warm welcome from the staff
The care it is very good I can take my medicine in time, not forget anymore
Staff been very pleasant
I can have a good sleep during the night

The garden it is lovely to stay in

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Review of Highfield Care Home from A G (Daughter of Resident) published on 8 August 2026 Submitted via Postal Card
Overall Experience
Highfield in Yarm is an extremely friendly residential home where every staff member regardless of their specific duties provides outstanding care and support.

Our mum is treated with dignity and respect and even though she is not keen to engage with other residents or be involved in social and group activities, her wishes are always considered.

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Review of Greenfield Park Care Home from D D (Partner of Resident) published on 7 August 2026 Submitted via Postal Card
Overall Experience

Excellent care - no issues at all.

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Review of Greenfield Park Care Home from Jacqueline W (Sister of Resident) published on 7 August 2026 Submitted via Postal Card
Overall Experience
Staff are always great, my sister is happy, content & safe, the carers get to know them and their needs personally, lots of great activities and room is really cosey.

Very happy with the care home, I like that they get to know us too.

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Review of Ash Grange Care Home from Lesley T (Sister of Resident) published on 7 August 2026 Submitted via Postal Card
Overall Experience

What can I say it was home from home for my brother; he was there for 9 days while I was on holiday, he loved it there. Staff friendly & helpful, Food great variety and my brother is fussy but no complaints from him. Will use again if possible.

Reply from Ure Ejemole, Home Manager at Ash Grange Care Home

Thank you for taking the time to leave us a review. We are privileged to have cared for and supported your brother.

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Review of The Village Care Home from A R (Niece of Resident) published on 7 August 2026 Submitted via Postal Card
Overall Experience

Wonderful event to celebrate the Diamond Anniversary of 2 residents. Family, friends and residents were entertained by 2 lovely singers then enjoyed tea & cake. Staff were very helpful & decorated the dining room. Great Celebration!

Reply from Debbie Harrison, Care Home Manager at The Village Care Home

Thank you so much for your lovely review ,we are delighted that you, along with fellow friends, relatives and residents enjoyed celebrating the Diamond wedding anniversary of our lovely couple this day went amazingly well, and most importantly our Diamond wedding couple were so happy and made...  

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Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

News (16) & Events (0)

News
  • 22 Oct 2025

    Excellence in care: Three HC-One colleagues and two homes shortlisted for National Care Awards 2025 HC-One is proud to celebrate the achievements of three colleagues and two care homes who...

  • 23 Sep 2025

    HC-One is proud to celebrate a significant milestone in the career of Suzanne Stirling, better known as Suzy Stirling, HC-One Scotland’s Group Development Chef. Suzy has been recognised for her...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

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