Care Homes Owned by HC-One - The Kind Care Company

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company
Welcome to HC-One, the 'Kind Care Company'

HC-One operates c.275 care homes for elderly people throughout the United Kingdom. Their aim is to be the first choice care home in each community for Residents and Colleagues and will achieve this mission by providing the kindest possible care and a very good life to Residents.

HC-One has developed a robust ‘coronavirus prevention and protection plan for the safety and wellbeing of new Residents, existing Residents, Relatives and Colleagues.

They strive to make a difference to the lives of older men and women in communities across the UK by fostering a culture that actively encourages simple kindness.

Kindness isn't just a warm and fuzzy feeling, it's an incredibly powerful force for good.

If people stopped for a moment and aimed to be 10 per cent kinder, imagine the positive impact that would have on others!

HC-One Locations (282)

 

282 Care Homes owned by HC-One

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Fazakerley House Care Home

Park Road, Prescot L34 3LN 

9.9 82 reviews
"My mum was a resident at Fazakerley House for the last four months of her life and thoroughly enjoyed her time here. The staff are just…"   Read all 82 reviews
Location Type Care Home

Offering bespoke residential and residential dementia care, Fazakerley House care home is situated in the peaceful residential area of Prescot, in Merseyside. There is much to love about this welcoming setting; residents enjoy spending time at the… Read more about Fazakerley House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Younger Adults
  • 45 Rooms
The Orchards Care Home

164 Shard End Crescent, Shard End, Birmingham B34 7BP 

9.8 96 reviews
"Always feel welcomed at the home, staff are always pleasant and pleased to see us. My sister is very well looked after. Activities team are…"   Read all 96 reviews
Location Type Care Home

The Orchards Care Home, a purpose-built setting situated in the popular residential area of Shard End, east of Birmingham, provides personalised nursing and nursing dementia care to older people. With welcoming sitting rooms, spacious dining areas… Read more about The Orchards Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Sensory Impairment
  • 72 Rooms
Littleton Lodge

Bishop Street, Hednesford, Cannock WS12 4RY 

9.8 74 reviews
"I was visiting a long-term friend's mum as they were away on holiday. I was greeted at the door by the deputy manager who showed me where…"   Read all 74 reviews
Location Type Care Home
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 66 Rooms
St Peter's Court Care Home

Lord Street, Redcar TS10 3JA 

9.8 93 reviews
"From the moment my mum moved into St Peter's Court the care and support she received were excellent. Everyone was professional, kind, and…"   Read all 93 reviews
Location Type Care Home

Situated just off the coast of Redcar, St Peter’s Court Care Home offers personalised residential and residential dementia care to older people. This home offers lovely en-suite bedrooms, hair salon, pretty courtyard and wellbeing programme which… Read more about St Peter's Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 67 Rooms
Greenways Court Care Home

Delves Lane, Consett DH8 7EE 

9.8 149 reviews
"Moved my mother into Greenways in August 2024 due to a massive decline in care at her previous home and have been very impressed with the…"   Read all 149 reviews
Location Type Care Home

In a quiet residential area of Consett, Greenways Court Care Home offers personalised residential and residential dementia care to older people. The welcoming home offers many comfortable areas for residents to relax and socialise. The landscaped… Read more about Greenways Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 51 Rooms
St James' Park Care Home

Higher Street, Bradpole, Bridport DT6 3EU 

9.8 102 reviews
"St James' Park Care Home, Bradpole, have wonderful staff & I never need to worry about my mum. The whole care home is run so well, I can't…"   Read all 102 reviews
Location Type Care Home

Offering residential and nursing care, St James' Park Care Home, located in the charming village of Bradpole, near Bridport on the beautiful Jurassic Coast, is a friendly and welcoming care home offering a home-from-home environment. Each member… Read more about St James' Park Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 31 Rooms
Windsor Court

Sandbeck Way, Wetherby LS22 7DN 

9.8 81 reviews
"I have visited Windsor on a number of occasions and it has always hit me straight away the cleanliness of the home ,how fresh it smells and…"   Read all 81 reviews
Location Type Care Home

Windsor Court in Wetherby provides comfort and high quality care in an inviting home. Caring, trained staff give individualised care and champion independence and personal choice. They encourage residents to socialise and participate in a variety… Read more about Windsor Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 66 Rooms from £1,752 / week
Dingle Meadow Care Home

Goldencrest Drive, Oldbury B69 2DQ 

9.8 74 reviews
"The home is very warm and friendly atmosphere. The staff are lovely and genuinely caring, nothing is too much trouble. The food is very…"   Read all 74 reviews
Location Type Care Home

Dingle Meadow care home, situated in a peaceful residential area in Oldbury, in the heart of the Black Country, supports older people to lead their best lives with personalised residential and residential dementia care. The two sitting rooms and… Read more about Dingle Meadow Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Sensory Impairment
  • 46 Rooms
Stoneleigh Care Home

Durham Road, Annfield Plain, Stanley DH9 7XH 

9.8 163 reviews
"Staff are excellent, mother is extremely happy being here. I am happy with the care my mother receives. Can't thank the staff…"   Read all 163 reviews
Location Type Care Home

Located in lovely town of Stanley, east of Chester-le-Street, Stoneleigh care home offers personalised residential and residential dementia care to older people. The lovely home offers many facilities for residents to enjoy such as on-site hair salon,… Read more about Stoneleigh Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 36 Rooms
Chapel Level Care Home

34 Broom Gardens, Kirkcaldy KY2 6YZ 

9.8 113 reviews
"The stay for my wife was everything I expected and more. My wife has the best time and was looked after by a dedicated team who looked…"   Read all 113 reviews
Location Type Care Home

Located in the lovely town of Kirkcaldy, Chapel Level care home offers personalised nursing and nursing dementia care to older people. The friendly home offers many facilities for residents to enjoy, including an onsite hair salon, café and a lovely… Read more about Chapel Level Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 60 Rooms
De Brook Lodge

110 Irlam Road, Flixton, Manchester M41 6NA 

9.8 65 reviews
"Very please with the care my relative receives and is an outstanding home. All the other residents seem to be happy and all staff are very…"   Read all 65 reviews
Location Type Care Home

De Brook Lodge offers 24 hour residential and dementia care in luxury surroundings which create a great place to live. Staff at De Brook Lodge pride themselves on making a real difference to the lives of the residents and this is reflected in the… Read more about De Brook Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 52 Rooms
Lauren Court Care Home

Shelley Road, Blacon, Chester CH1 5US 

9.8 105 reviews
"I can't praise the team highly enough for the care my mum has received since she moved in. They are kind, patient and friendly and have…"   Read all 105 reviews
Location Type Care Home

Lauren Court care home, located in Blacon, on the outskirts of the beautiful city of Chester, provides personalised residential care to older people. Offering luxurious accommodation, round the clock care and good home cooking, the friendly home… Read more about Lauren Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • 48 Rooms
Elworth Grange

James Brindley Drive, (off Booth Lane), Sandbach CW11 3TQ 

9.8 46 reviews
"The caring team were great, always there to make sure I had everything I needed. My room was lovely. The food was good and I enjoyed…"   Read all 46 reviews
Location Type Care Home

Elworth Grange in Sandbach offers high-quality residential care as well as dementia care and respite care. The home is warm and welcoming and is attractively decorated and has landscaped gardens where residents can enjoy the fresh air. There are… Read more about Elworth Grange

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Sensory Impairment
  • 66 Rooms
Forthbank Care Home

Drip Road, Kildean, Stirling FK8 1RR 

9.8 90 reviews
"My aunt was put on end of life care, and I would like to thank all the staff at Forthbank Care Home for the care throughout my aunts time…"   Read all 90 reviews
Location Type Care Home

At Forthbank Care Home, located in peaceful residential area of Kildean, Stirling, the team provides personalised nursing and nursing dementia care to older people. The welcoming home offers a choice of sitting and dining areas, for maximum comfort… Read more about Forthbank Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Mental Health
  • Sensory Impairment
  • 68 Rooms from £1,300 / week
Kirknowe Care Home

240 Stewarton Street, Wishaw ML2 8AL 

9.8 51 reviews
"My wife had a serious fall that left her with a serious spinal injury it was heartbreaking for herself and me we were told that she would…"   Read all 51 reviews
Location Type Care Home

Kirknowe Care Home, situated in the peaceful community of Wishaw, supports older people to lead their best lives with personalised nursing and nursing dementia care. Kirknowe has recently undergone a refurbishment which has enhanced communal areas… Read more about Kirknowe Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 90 Rooms
Bankwood Care Home

Duffield Bank, Duffield, Belper DE56 4BG 

9.8 189 reviews
"I have nothing but the highest praise for Bankwood where my Dad is currently a resident and has been for the last couple of years. My…"   Read all 189 reviews
Location Type Care Home

Bankwood care home is a warm and welcoming environment offering residential and nursing care. Set in the scenic Amber Valley in Derbyshire, the home offers stunning valley views which can be enjoyed from the landscaped garden and patio area. Inside… Read more about Bankwood Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 40 Rooms from £1,075 / week
Pytchley Court Care Home

5A Northampton Road, Brixworth, Northampton NN6 9DX 

9.8 79 reviews
"My father has been in Pytchley Court for 2 years and his care continues to be well above average. My father has always struggled with his…"   Read all 79 reviews
Location Type Care Home

Situated in Brixworth, a village close to Northampton, Pytchley Court Care Home is a 37 bed setting offering quality care and support for those looking for residential, nursing and dementia care. A small home, Pytchley Court offers a more intimate… Read more about Pytchley Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 40 Rooms
Brindley Court Care Home

Station Street, Longport, Stoke-on-Trent ST6 4ND 

9.8 85 reviews
"As visitors to Brindley Court Care Home, we have always been made very welcome by the staff. They are very friendly, caring and…"   Read all 85 reviews
Location Type Care Home

Brindley Court Care Home, situated in the quiet residential area of Longport, Stoke-on-Trent, supports older people to lead their best lives with personalised nursing care. With four sitting rooms with lovely views over the gardens and two dining… Read more about Brindley Court Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 52 Rooms
Barleystone Court Care Home

Westquarter Avenue, Westquarter, Falkirk FK2 9RY 

9.8 65 reviews
"Thanks to your staff, really pleased to see my Dad in a place where the staff obviously care. Myself and my Brothers are really comfortable…"   Read all 65 reviews
Location Type Care Home

Located on the outskirts of Falkirk, in a peaceful residential setting, Barleystone is a purpose-built care home offering nursing and nursing dementia care. The extensively trained team will deliver all the specialist care and support services that… Read more about Barleystone Court Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 60 Rooms
Hepworth House

City Field Court, Stanley, Wakefield WF3 4NG 

9.8 39 reviews
"I was happy to see that my friend was extremely happy during her stay at Hepworth, my friend thoroughly enjoyed the meals that were on…"   Read all 39 reviews
Location Type Care Home

Hepworth House in Wakefield has all the finishing touches residents would expect from a warm and welcoming home, with luxurious social spaces, attractive décor and freely accessible, secure gardens. All 66 bedrooms are en-suite wet rooms to support… Read more about Hepworth House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Mental Health
  • Sensory Impairment
  • 66 Rooms from £1,621 / week
Leighton Court Care Home

112 Manor Road, Wallasey CH45 7LX 

9.8 125 reviews
"My dad has been a resident for nearly 3 months. He has settled in really well. The carers are very caring and look after him very well. My…"   Read all 125 reviews
Location Type Care Home

Nestled within the attractive area of Wallasey, close to the River Mersey, Leighton Court care home offers personalised residential, nursing and nursing dementia care to older people. The purpose-built home has a range of comfortable and tastefully… Read more about Leighton Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 48 Rooms
Aspen Court Care Home

17/21 Dod Street, Poplar, London E14 7EG 

9.8 75 reviews
"During his stay my dad was very well looked after in every way. He was happy and although he didn't join in, he was happy.…"   Read all 75 reviews
Location Type Care Home

Located within Poplar in London, Aspen Court is a purpose built care home offering nursing and dementia care. At Aspen Court Care Home Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. There is… Read more about Aspen Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 75 Rooms
Aberford Hall Care Home

Oakwood Green, Roundhay, Leeds LS8 2QU 

9.8 93 reviews
"After visiting other care homes I decided along with my daughter, this was showing us it was the best. All staff are brilliant and very…"   Read all 93 reviews
Location Type Care Home

At Aberford Hall care home, every member of the team goes above and beyond to make the home a happy place to live. With a home manager who has a wealth of experience in the care sector, each resident can rest assured that everything is taken care of.… Read more about Aberford Hall Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 42 Rooms from £1,135 / week
Millbrook Care Centre

400 Huddersfield Road, Millbrook, Stalybridge SK15 3ET 

9.8 81 reviews
"Hi My father - has been a resident at Millbrook Care Home, Millbrook, Stalybridge since 17 December last year. I wanted to let you know…"   Read all 81 reviews
Location Type Care Home

Nestled in the attractive town of Stalybridge in Manchester, Millbrook supports older people to lead their best lives with personalised residential and residential dementia care. The attractive, purpose-built home has a spectacular outdoor area,… Read more about Millbrook Care Centre

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 46 Rooms
Sutherland Court Care Home

Sutherland Avenue, Fenham, Newcastle upon Tyne NE4 9NS 

9.8 128 reviews
"My husband had dementia and medical issues, his stay was short but he was well cared for throughout until his death. He was treated with…"   Read all 128 reviews
Location Type Care Home

Conveniently situated in the centre of Fenham near Newcastle-upon-Tyne, Sutherland Court Care Home offers personalised residential and residential dementia care to older people. The friendly and comfortable home offers lovely en-suite bedrooms, hair… Read more about Sutherland Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 74 Rooms
Kirkby House Care Home

James Holt Avenue, Westvale, Kirkby, Liverpool L32 5TD 

9.8 96 reviews
"On researching care homes I read each review for Kirkby House and came across one that began - ''if you're in the awful, heartbreaking…"   Read all 96 reviews
Location Type Care Home

At Kirkby House care home, situated close to the centre of Kirkby in Liverpool, the team supports older people to lead their best lives with personalised residential dementia care. From Care Assistants to Wellbeing Coordinators and Chefs, each and… Read more about Kirkby House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Palliative Care
  • Mental Health
  • 44 Rooms
Eastbourne House Care Home

The Links, Whitley Bay NE26 1PG 

9.8 118 reviews
"My mum has been a resident at Eastbourne House for just over 3 years and I have been very happy with the care she has received. She has…"   Read all 118 reviews
Location Type Care Home

Located on the sea front of Whitley Bay, Eastbourne House Care Home offers personalised residential and residential dementia care to older people. The professional care team is on hand to help you or your loved one settle into life at Eastbourne… Read more about Eastbourne House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 72 Rooms
Lunan Court Care Home

Albert Street, Arbroath DD11 1RA 

9.8 64 reviews
"My dad was only a resident for just over two weeks. In that time I cannot praise the staff enough for their care and professionalism in a…"   Read all 64 reviews
Location Type Care Home

Found in the beautiful coastal town of Arbroath, Lunan Court care home offers personalised nursing and nursing dementia care to older people. The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped gardens… Read more about Lunan Court Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 44 Rooms
Bradley Hall

120 Beamont Leys Lane, Leicester LE4 2BD 

9.8 141 reviews
"Excellent care home, and is pleasant to visit. I can't think of a better care home for my mother in Law. The one issue is parking. It is…"   Read all 141 reviews
Location Type Care Home

Bradley Hall care home in Leicester is located near to city centre. Residents can enjoy stylish en-suite room with a flat screen TV, mini fridge, Wi-Fi access and telephone point. Trained compassionate staff give people dignified care. Residents… Read more about Bradley Hall

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 60 Rooms
Brompton House Care Home

Station Road, Broadway WR12 7DE 

9.8 61 reviews
"Brompton House Care Home is not only run with tidy efficiency but also with care and compassion. There is a lovely atmosphere, made all the…"   Read all 61 reviews
Location Type Care Home

Conveniently nestled in the beautiful Cotswold village of Broadway, Brompton House is an attractive care home providing personalised residential and nursing care. This friendly care home has recently benefitted from a large scale refurbishment, designed… Read more about Brompton House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 40 Rooms

HC-One Reviews (24973)

9.6
HC-One has a Group Review Score of 9.6 (9.613) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Coppice Lodge

from R J (Son of Resident) published on 30 April 2025
Overall Experience  Overall Experience 5.0 out of 5

After having a lot of apprehension about bringing my dad to a care home, I have been greatly reassured by the team's care. He is in good hands.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Coppice Lodge

We would like to express our gratitude for your positive feedback. Your positive feedback means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again.


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Review of

Coppice Lodge

from R J (Son of Resident) published on 30 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Many thanks to your whole team. When moving my Dad to Coppice Lodge, as a family, it was traumatic. The support we received was understanding, caring and professional. Many thanks for this.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Coppice Lodge

We would like to express our gratitude for your positive feedback. Your positive review means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again.


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Review of

Sedgley Court

from Emily T (Granddaughter of Resident) published on 30 April 2025
Overall Experience  Overall Experience 4.0 out of 5

I cannot praise the care team enough at Sedgley Court. It honestly felt like my Nan had gained an extension of her family when she lived there over two and a half years. A special mention for three members of staff who really went that extra mile while my Nan was poorly but all round have been there
throughout the years. I felt like my Nan was in the safest of hands. But honestly the list of lovely care team names could really go on. You've been our rock. Thank you.


I have not given the 5 out of 5 purely as I feel communication from management in the office is lacking slightly.
But I honestly cannot fault the care team. They really make Sedgley court special. Not only am I missing my Nan but I'll be missing seeing the Sedgley court care team. Thanks again for making the last years of my nan's life special and loved.


Reply from Julie Caygill, Hospital Liaison Team Administrator at Sedgley Court

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.


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Review of

Crofton Springs

from Gill M (Daughter of Resident) published on 30 April 2025
Overall Experience  Overall Experience 5.0 out of 5

We had looked at several homes for my Mum but Crofton Springs stood out amongst all of them. The property, particularly the room designs have been so well thought through - the fitted units with shelving for all those little knick knacks make the room feel like home, which was so important. The staff
are wonderful - particular shout out to the carers and their teams. Our whole experience has been very positive and I would certainly recommend a visit.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Crofton Springs

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.


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Review of

Charters Court Care Home

from Amanda B (Daughter of Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Due to Mum's dementia worsening, we moved her into Charters Court in November 2024.
Thanks to the wonderful carers she settled really well and really quickly.
Everyone is so welcoming and helpful, it's a joy to visit.


We are all so pleased to find a care home that truly cares, with great entertainment

and wonderful surroundings. I tell Mum she is staying in a 5* hotel, and I'm not far from the truth!


Thank you Charters Court!


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Review of

Branston Court Care Home

from Lynda G (Daughter-in-law of Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Branston court is such a caring place all staff treat residents like their own family . I know my father in law is safe and looked after. From all levels staff appear happy and that reflects on the residents.

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Review of

Berry Hill Park Care Home

from A M (Daughter of Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother came in to care with Berry Hill in November last year with dementia, they look after her so well sorting all her needs and keeping me informed on everything.

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Review of

Lomond Court Care Home

from Lynnette H (Friend of Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

It's a pleasure to meet my dear friend in Lomond Court care home. I always feel the staff take great care of friend. They all work together too, no matter what there job is. I've spoken to cleaners,chefs,carer, laundry staff and office staff, they all care. Just amazing !!!

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Review of

Stamford Court

from T W (Daughter of Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

We can not thank all the staff at Stamford Court enough, for their kindness and care during our dads short visit. He was adamant that he didn't want to die in hospital and Stamford Court staff, provided him with respect, dignity and compassion during his end of life care. His final hours were peaceful
and calm, even though family were upset. The staff on duty were empathic and supportive, offering tea and comfort, where/when needed.
The home is comfortable, clean and the staff are compassionate, when dealing with the resident and their family.
If your loved one, needs a peaceful and dignified space for recovery from illness or end of life care, then I highly recommend Stamford Court.

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Review of

Ballumbie Court Care Home

from Bryan D (Son-in-law of Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Ballumbie Care Home offers an excellent care and attention to patients. They provide activities for patients.

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Review of

Admirals Reach Care Home

from H P (Daughter of Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum has nwo been at Admirals Reach for 2 months and everyone has been amazing. The staff are really lovely and very caring. The activity arrangements are varied and Mum has enjoyed these. She has spoken really highly of the quizzes and the music nights! I would definitely recommend!

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Review of

Ebor Court

from H G (Daughter of Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum care to the care home on Monday for respite. She is 90 and was very nervous about it all. The staff have been amazing in helping her to settle, especially the manager who is so friendly and supportive and understood hard for family members as well. My dad found it hard and married for 70 years.
All staff are caring and helpful. It is a very clean place and everyone is treated with dignity. Early days for Mum but very impressed with Ebor Court.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor Court

Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your Mother receives at Ebor Court care home, and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.


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Review of

Beaconsfield Court Care Home

from J T (Resident) assisted by family/friend published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I feel very comfortable and everyone very friendly. On a smooth/puree type food preparation and is varied in choice.

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Review of

Appleton Manor Care Home

from Bernie M (Daughter of Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Staff can't do enough. They are always pleasant and helpful. The rooms clean and warm. Food is lovely and plenty full. When weather permits the residents are either in the garden to things or being take out. (Knitting club,shopping,bingo). They even have entertainment for the resident to get involved
with eg sing along, excise club even a local farm bring in the animals to the residents to meet and a local school children read to the residents.

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Review of

Swallownest Care Home

from Carol B (Daughter of Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My Dad moved in following a hospital stay. To say he wasn't keen was an understatement - he was a fiercely independent 94 year old and didn't give this up willingly. However, he soon settled in and joined in with whatever was going on. My Mum also moved in and I was happy with the care they received.
When my Dad died, a staff member spent her day off accompanying my Mum to his funeral - such a lovely thing to do. When my Mum died, she was treated with so much dignity and I was given time to grieve and be with her, an experience I didn't have when my Dad died in the hospital.
There are some lovely people working here whom I have the utmost respect for. They do a great job, sometimes in difficult circumstances, with the residents and their families. They should never underestimate the impact they have.

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Review of

Haywood Lodge

from S G (Daughter of Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My Dad has had a number of visits for regular respite over the past 18 months and I cannot express how much easier the process is knowing he is going to Haywood Lodge. Rooms are beautifully decorated, light and airy, staff are caring and understanding and take time to understands his needs. They take
into account his routine at home, and try to follow a similar routine. At every request, staff take time to try to accommodate requests to make Dad's stay is the best it can be. Food is of excellent quality, they appreciate that he is only visiting, and accommodate his eating patterns from home so that the transition in and out are as smooth as possible. Haywood Lodge is managed by a great team, led by the manager, who finds time to not only manage the home, but to ensure that residents and families are happy. She will always make time for you and goes above and beyond to make sure that at each visit Dad is listened to and encouraged to make the best of his time in respite.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Haywood Lodge

We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.


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Review of

Windsor Court

from H S (Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I am enjoying every minute of being here. The activities are really wonderful. The food here is very good. The staff are excellent.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Windsor Court

We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and so pleased that you have settled in and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.


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Review of

Sedgley Court

from K S (Daughter of Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I had to find respite care at very short notice for my father. One of the staff members was fantastic and completed all of the paperwork and assessment within 24 hours and dad went in the same day. He was quite unwell when he went in. But the staff soon had him back on his feet and within hours he was
eating and making friends. My dad is very fussy about his food. But he was very happy with the choice and quality. He loved the room he was given and found it was very comfortable. The care home itself is very clean and does not smell like most care home. I have visited. The staff are so friendly and welcoming and everyone seem so happy and cheerful. If I ever had to go into a care home, I would hope to go to Sedgley Court.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Sedgley Court

We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.


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Review of

Redesdale Court Care Home

from Valerie V (Daughter of Resident) published on 29 April 2025
Overall Experience  Overall Experience 1.0 out of 5

I cannot express how shockingly awful this care home is! Whenever I saw mum she was sitting all alone in her room, as were all of the residents. There was no encouragement to sit in the communal sitting room. We moved our mum to Redesdale because they advertised activities every morning and afternoon
from Monday to Friday: this was pure fabrication. They never did any activities and, when we asked the staff, they had no idea what we were talking about. Looking back, we realise that there could never have been any activities because they didn't have a functioning lift for 18 months! So they could not possibly have taken all of the residents downstairs on the one stair lift. Mum developed a bed sore in early June and the staff at Redesdale refused to turn her every 2 hours, despite this being recommended, and didn't buy the appropriate mattress. One of the causes of her death was that bed sore. Be very careful - of all the care homes I have seen this is the worst.

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Review of

Hodge Hill Grange Care Home

from P W (Friend of Resident) published on 28 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Every time I come always happy staff. Nothing too much trouble. Plenty of activities for the residents and guests if they wish to take part.

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