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Care Homes Owned by HC-One - The Kind Care Company

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company
Welcome to HC-One, the 'Kind Care Company'

HC-One operates c.275 care homes for elderly people throughout the United Kingdom. Their aim is to be the first choice care home in each community for Residents and Colleagues and will achieve this mission by providing the kindest possible care and a very good life to Residents.

HC-One has developed a robust ‘coronavirus prevention and protection plan for the safety and wellbeing of new Residents, existing Residents, Relatives and Colleagues.

They strive to make a difference to the lives of older men and women in communities across the UK by fostering a culture that actively encourages simple kindness.

Kindness isn't just a warm and fuzzy feeling, it's an incredibly powerful force for good.

If people stopped for a moment and aimed to be 10 per cent kinder, imagine the positive impact that would have on others!

HC-One Locations (279)

 - Browse 279 Care Homes owned by HC-One
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Chaseview Care Home
Water Street, Chase Terrace, Burntwood WS7 1AW 
9.8 107 reviews
Chaseview Care Home, Burntwood, Staffordshire
"Everyone at Chaseview Care Home went above and beyond for both me and my dad. All of the staff were so helpful and friendly! I really…"   Read all 107 reviews
  • from £1,261 / week
  • 60 Rooms
Location Type Care Home

Chaseview Care Home, situated just outside the town of Burntwood, four miles west of Lichfield in Staffordshire, supports older people to lead their best lives with personalised nursing and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Snapethorpe Hall Care Home
Snapethorpe Gate, Broadway, Lupset, Wakefield WF2 8YA 
9.8 105 reviews
Snapethorpe Hall Care Home, Wakefield, West Yorkshire
"My Mum is in snapethorpe care home now and has been for over 2 years, it was difficult at the time as mum had always been fully independent…"   Read all 105 reviews
  • from £1,232 / week
  • 62 Rooms
Location Type Care Home

Situated in the attractive residential area of Lupset in Wakefield, Snapethorpe Hall Care Home offers personalised residential and residential dementia care to older people. The professional care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Lime Trees
Oteley Road, Shrewsbury SY2 6GY 
9.8 50 reviews
Lime Trees, Shrewsbury, Shropshire
"All of the staff both day and night have been brilliant, food has been excellent and plentiful. The room is clean + I have wanted for…"   Read all 50 reviews
  • from £1,703 / week
  • 66 Rooms
Location Type Care Home

Lime Trees care home in Shrewsbury offers residential care as well as specialised dementia care and respite care. Their staff are caring and compassionate and pride themselves on making a real ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Elmwood House Care Home
88 - 90 Sleaford Road, Boston PE21 8EY 
9.8 73 reviews
Elmwood House Care Home, Boston, Lincolnshire
"Can't praise the home enough for the care and kindness of all the staff. The home is kept immaculate. All the residents seem happy and I…"   Read all 73 reviews
  • from £1,351 / week
  • 48 Rooms
Location Type Care Home

Elmwood House, set within the wider setting of Park Place, a private, age-exclusive, independent village in Boston, Lincolnshire, supports older people to lead their best lives with personalised ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Parklands Care Home
Newport Road, Bedwas, Caerphilly CF83 8AA 
9.8 89 reviews
Parklands Care Home, Caerphilly, Caerphilly
"Parklands is great, all carers are so helpful, especially Marie who always tries her best to entertain residents. One carer that I really…"   Read all 89 reviews
  • from £1,376 / week
  • 38 Rooms
Location Type Care Home

Parklands care home, located in the attractive area of Bedwas, near Caerphilly, supports older people to lead their best lives with personalised residential and nursing care. Offering bright and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Carrington Court Care Home
190 Darby Lane, Hindley, Wigan WN2 3DU 
9.8 71 reviews
Carrington Court Care Home, Wigan, Greater Manchester
"My Dad was in Carrington Care home for nearly 3 years, the care he received was outstanding, from arriving he was made to feel at home and…"   Read all 71 reviews
  • from £1,612 / week
  • 48 Rooms
Location Type Care Home

Carrington Court care home, located in Hindley near Wigan is a purpose-built home accredited with the Gold Standards Framework. Priding itself on delivering personalised and high quality support to ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Nursing Care
Hepworth House
City Field Court, Stanley, Wakefield WF3 4NG 
9.8 67 reviews
Hepworth House, Wakefield, West Yorkshire
"The minute you walk inside Hepworth house it's like coming home the staff are all happy and you can tell they love there jobs I know my…"   Read all 67 reviews
  • from £1,726 / week
  • 66 Rooms
Location Type Care Home

Hepworth House in Wakefield has all the finishing touches residents would expect from a warm and welcoming home, with luxurious social spaces, attractive décor and freely accessible, secure ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Summerville Care Home
Hilltop Road, Stockton Heath, Warrington WA4 2EF 
9.8 58 reviews
Summerville Care Home, Warrington, Cheshire
"My mother is a resident at Summerville Care Home in Grappenhall, Warrington. Last Saturday they had their annual Christmas fair and I felt…"   Read all 58 reviews
  • from £1,137 / week
  • 45 Rooms
Location Type Care Home

Summerville Care Home, located in a quiet residential area of Stockton Heath in Warrington, provides personalised residential and nursing care to older people. The professional care team at ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Mavisbank Care Home
Lennox Crescent, Bishopbriggs, Glasgow G64 1XF 
9.8 86 reviews
Mavisbank Care Home, Glasgow, Dunbartonshire
"The care my mum gets at Mavis Bank is excellent. Staff are very helpful and keep me updated on my mother's care at home.…"   Read all 86 reviews
  • from £1,467 / week
  • 60 Rooms
Location Type Care Home

Mavisbank Care Home, situated in the popular town of Bishopbriggs, supports older people to lead their best lives with personalised nursing and nursing dementia care. This lovely home offers many ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Waterside Care Home
Dudley Road, Tipton DY4 8EE 
9.8 148 reviews
Waterside Care Home, Tipton, West Midlands
"Our mum is currently a resident at Waterside and has been since November 25 The care here is wonderful we are kept up to date with mums…"   Read all 148 reviews
  • from £1,751 / week
  • 60 Rooms
Location Type Care Home

Waterside Care Home, situated in the village of Tipton, close to Dudley, provides personalised nursing care to older people. Each member of the professional care team is there to help you or your ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
Acacia Court Care Centre
Crawshaw Hill, Pudsey LS28 7BW 
9.8 82 reviews
Acacia Court Care Centre, Pudsey, West Yorkshire
"Have always found staff very helpful and friendly. Plenty of activities if residents wish to join. Hairdresser appreciated by the la…"   Read all 82 reviews
  • from £1,236 / week
  • 41 Rooms
Location Type Care Home

Acacia Court Care Home, situated in the market town of Pudsey, is a friendly and welcoming home offering a calming environment. With several places to relax, dine, exercise, socialise and to be ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Sheraton Court Care Home
Warren Road, Hartlepool TS24 9AH 
9.8 265 reviews
Sheraton Court Care Home, Hartlepool, Cleveland & Teesside
"Finding the right place for a loved one with dementia is never easy, but Shearton Court has truly become a home for my mother-in-law.…"   Read all 265 reviews
  • from £1,287 / week
  • 80 Rooms
Location Type Care Home

Located on the outskirts of the lovely town of Hartlepool, Sheraton Court Care Home offers personalised residential and residential dementia care to older people, rated 'Good' by the CQC with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Merino Court Care Home
134 Drumfrochar Road, Greenock PA15 4JG 
9.8 88 reviews
Merino Court Care Home, Greenock, Inverclyde
"Staff great. Management veery caring. My sister has settled so much. Thank you Marino Court you are a godsent.…"   Read all 88 reviews
  • from £1,322 / week
  • 60 Rooms
Location Type Care Home

Merino Court Care Home, situated in the residential area of Greenock, support older people to lead their best lives with personalised nursing and nursing dementia care. This friendly home offers ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Bluebell View Care Home
Victoria Road, Oswestry SY11 2HU 
9.8 18 reviews
Bluebell View Care Home, Oswestry, Shropshire
"Having chosen Bluebell View Care Home for respite care felt a little trepidition on entering but the staff were very welcoming and…"   Read all 18 reviews
  • from £1,160 / week
  • 80 Rooms
Location Type Care Home

Situated in a peaceful, residential area in Oswestry, and taking inspiration from the unique architecture in Oswestry town centre just half a mile down the road, Bluebell View is a purpose-built care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Mental Health Care
Oakland Care Home
Oakwood House, Bury Road, Rochdale OL11 5EU 
9.8 73 reviews
Oakland Care Home, Rochdale, Greater Manchester
"The care is excellent from all the staff. The home is warm and comfortable and they are taking great care of my husband. I would recommend…"   Read all 73 reviews
  • from £1,376 / week
  • 40 Rooms
Location Type Care Home

Situated in an attractive residential area just outside of Rochdale in Lancashire, Oakland care home provides personalised residential and residential dementia care for older people. Every corner ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Roseberry Court Care Home
Low Farm Drive, Redcar TS10 4BF 
9.8 143 reviews
Roseberry Court Care Home, Redcar, Cleveland & Teesside
"I couldn't praise staff enough for their care/support when Mum was gravely ill. With their determination, Mum slowly pulled round.…"   Read all 143 reviews
  • from £1,102 / week
  • 63 Rooms
Location Type Care Home

Situated close to the pretty seaside town of Redcar, Roseberry Court Care Home offers personalised residential and residential dementia care to older people. The lovely home offers many ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Orchards Care Home
164 Shard End Crescent, Shard End, Birmingham B34 7BP 
9.8 106 reviews
The Orchards Care Home, Birmingham, West Midlands
"Home is very welcoming, staff are helpfull and always have time to explain things also the care of the clients are formost for all home…"   Read all 106 reviews
  • from £1,370 / week
  • 72 Rooms
Location Type Care Home

The Orchards Care Home, a purpose-built setting situated in the popular residential area of Shard End, east of Birmingham, provides personalised nursing and nursing dementia care to older people. ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
Kesteven Grange Care Home
Kesteven Way, Kingswood, Hull HU7 3EJ 
9.8 136 reviews
Kesteven Grange Care Home, Hull, East Riding of Yorkshire
"My mum-in-law became a resident 14 weeks ago. Honestly, my family have been blown away by the care she is receiving! The kindness and love…"   Read all 136 reviews
  • from £1,225 / week
  • 54 Rooms
Location Type Care Home

Located in a peaceful residential area, just outside Hull, Kesteven Grange is a purpose-built home, offering residential and residential dementia care. The extensively trained team will deliver ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Cedar House Care Home
39 High Street, Harefield, Uxbridge UB9 6EB 
9.8 71 reviews
Cedar House Care Home, Uxbridge, London
"I am very pleased with John's care. The staff are very friendly and approachable. John seems to be content and happy.…"   Read all 71 reviews
  • from £1,635 / week
  • 43 Rooms
Location Type Care Home

Cedar House Care Home, situated in the beautiful village of Harefield, Middlesex, offers a home-from-home atmosphere for those looking for personalised nursing and nursing dementia care. Quality ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
Trafalgar Park Care Home
Heol Harry Lewis, Nelson, Treharris CF46 6HG 
9.8 213 reviews
Trafalgar Park Care Home, Treharris, Caerphilly
"I am very happy with the response time, getting my mother into the home. The staff have been excellent and the facilities are very good. My…"   Read all 213 reviews
  • from £1,160 / week
  • 52 Rooms
Location Type Care Home

Trafalgar Park Care Home, located in the village of Nelson, near Caerphilly, provides high quality personalised residential, nursing and dementia care to older people. The purpose-built friendly ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Greatwood House
Mancunian Road, Denton, Manchester M34 7GX 
9.8 67 reviews
Greatwood House, Manchester, Greater Manchester
"I would like to compliment the care home on their continued compassionate care to my husband Phil. The care home is always calm, clean,…"   Read all 67 reviews
  • from £1,092 / week
  • 62 Rooms
Location Type Care Home

At Greatwood House care home, situated ideally in Denton, just outside Manchester, the team support older people to lead their best lives with personalised residential and residential dementia care. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Balnacarron Care Home
116 Hepburn Gardens, St Andrews KY16 9LT 
9.8 58 reviews
Balnacarron Care Home, St Andrews, Fife
"I cannot praise the staff highly enough. They all went above and beyond what I expected a care home to be like. I felt totally at ease…"   Read all 58 reviews
  • from £1,274 / week
  • 35 Rooms
Location Type Care Home

At Balnacarron Care Home, located in the beautiful town of St Andrews, the team provide personalised residential and residential dementia care to older people. Balnacarron boasts a selection of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Bowbridge Court
Bowbridge Road, Newark-on-Trent NG24 4DF 
9.7 129 reviews
Bowbridge Court, Newark-on-Trent, Nottinghamshire
"The staff and care at Bowbridge are exceptional. How well they know the residents, how they interact with them and care for them is heart…"   Read all 129 reviews
  • from £1,299 / week
  • 54 Rooms
Location Type Care Home

Bowbridge Court care home in Newark, Nottinghamshire offers a friendly, welcoming home for people seeking care and support. The care home has 54 bedrooms with ensuite shower facilities. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Lyndon Hall Care Home
Malvern Close, off All Saints Way, West Bromwich B71 1PP 
9.7 89 reviews
Lyndon Hall Care Home, West Bromwich, West Midlands
"I would like to say a massive 'thank you' to all of the members of staff and supportive manager, for the care and love given to my dad…"   Read all 89 reviews
  • from £1,224 / week
  • 80 Rooms
Location Type Care Home

Nestled within a tranquil residential area in West Bromwich, Lyndon Hall Care Home offers personalised nursing and dementia care to older people. A friendly, purpose-built care home, Lyndon Hall ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Lydgate Lodge
Soothill Lane, Batley WF17 6EZ 
9.7 143 reviews
Lydgate Lodge, Batley, West Yorkshire
"On my first visit to Lydgate to look around I was very impressed by the home and friendliness of all the staff. Offered a drink and…"   Read all 143 reviews
  • from £1,225 / week
  • 64 Rooms
Location Type Care Home

Lydgate Lodge offers 24 hours of residential and dementia care in luxury surroundings which create a great place to live. Staff at Lydgate Lodge pride themselves on making a real difference to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Eastbourne House Care Home
The Links, Whitley Bay NE26 1PG 
9.7 128 reviews
Eastbourne House Care Home, Whitley Bay, Tyne & Wear
"Overall I am very happy with everything. Some staff are exceptional but others not so. At the moment things are a bit hectic with…"   Read all 128 reviews
  • from £1,689 / week
  • 72 Rooms
Location Type Care Home

Located on the sea front of Whitley Bay, Eastbourne House Care Home offers personalised residential and residential dementia care to older people. The professional care team is on hand to help ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Millbrook Care Centre
400 Huddersfield Road, Millbrook, Stalybridge SK15 3ET 
9.7 95 reviews
Millbrook Care Centre, Stalybridge, Greater Manchester
"my grandma is a current resident at Millbrook carehome and the whole family couldn't be happier with the care which is given to my grandma,…"   Read all 95 reviews
  • from £1,211 / week
  • 46 Rooms
Location Type Care Home

Nestled in the attractive town of Stalybridge in Manchester, Millbrook supports older people to lead their best lives with personalised residential and residential dementia care. The attractive, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Larchwood Care Home
108 Broad Road, Braintree CM7 9RX 
9.7 107 reviews
Larchwood Care Home, Braintree, Essex
"My mother and father became residents in 2018. My father passed away 5yr ago in 2020 after a battle with dementia. My mother has recently…"   Read all 107 reviews
  • from £1,489 / week
  • 64 Rooms
Location Type Care Home

Larchwood Care Home, tucked away in a quiet, rural location just outside Braintree in Essex, provides personalised residential dementia care to older people. Offering a welcoming setting, the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Wyndford Locks Care Home
1 Currie Street, Maryhill, Glasgow G20 9EW 
9.7 103 reviews
Wyndford Locks Care Home, Glasgow, Glasgow City
"The staff in the home have been great.They treat us like family and if they see we are struggling they take time out to talk to us and…"   Read all 103 reviews
  • from £1,365 / week
  • 150 Rooms
Location Type Care Home

Wyndford Locks Care Home, located in the peaceful residential area of Maryhill in Glasgow, supports older people to lead their best lives with nursing and nursing dementia care. The friendly and ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
Clarendon Hall Care Home
19 Church Avenue, Humberston, Grimsby DN36 4DA 
9.7 102 reviews
Clarendon Hall Care Home, Grimsby, North East Lincolnshire
"I was a little anxious when mum first came into care at Clarendon as my experiences with nursing homes was very limited. Within hours those…"   Read all 102 reviews
  • from £1,050 / week
  • 49 Rooms
Location Type Care Home

Run by an experienced and friendly Home Manager and conveniently nestled within Humberston, just outside of Grimsby, Clarendon Hall care home offers personalised residential and nursing care to older ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care

HC-One Reviews (27209)

9.5

HC-One has a Group Review Score of 9.5 (9.516) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

Overall Experience
  • 20434
  • 5997
  • 521
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Date Published
  • 27209
  • 1387
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  • 21692
Reviewer Connection to HC-One
  • 9771
  • 4490
  • 2399
  • 1453
  • 1443
  • 1001
  • 910
  • 862
  • 818
  • 794
  • 450
  • 360
  • 359
  • 344
  • 337
  • 332
  • 174
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  • 142
  • 109
  • 75
  • 73
  • 62
  • 33
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  • 26
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  • 17
  • 15
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  • 9
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Review of

Primrose House Care Home

from Karen M (Friend of Resident) published on 22 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are wonderful - mum can be a challenge and are so amazing with her - can't praise them enough for the care that they provide for her. We are grateful for the care and attention they give her and they keep us fully updated about her
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Review of

Richmond House Care Home

from J P (Grandson of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On behalf of my grandma I can say that her time at Richmond House has been a progressive experience. She will be leaving being able to walk unassisted, dressing herself and feeding herself. After undergoing a spinal operation this is fantastic for my grandma and family as she will be returning home
soon. All of this is due to the caring and attentive staff and physios.
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Review of

Cedar House Care Home

from Paul M (Son of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience has always been very good. The carers are all so very good and caring and always answer every question with care. The management always keep me informed if there is a problem. Everyone excellent. Thank you.
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Review of

Mountview Care Home

from E M (Daughter of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been at Mountview for over 3 years. She has always been very happy here, and as a family, we have been happy with the care and support given to her. There are always plenty of activities available to the residents, but Mum enjoys staying in her room, which she thinks is lovely. Staff do try
to get her involved and sometimes succeed!
Reply from ramla abdullahi, Area Director at Mountview Care HomeThank you for your lovely comments about the care and support provided in Mountview. I will make sure to pass your kind words to the staff and management team.
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Review of

Woodthorpe Lodge

from Dave M (Son of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were desperate to get my dad into a care home as he was falling all the time and getting confused, Woodthorpe sorted it all out in a day. My dad was admitted the care he has received has been amazing. All the staf have been absolutely lovely we can't thank them enough.The home is spotless and the
food has been great.Thank you all.
Reply from ramla abdullahi, Area Director at Woodthorpe LodgeThank you for your kind comments. Its great to hear that your father has settled and you feel that he is receiving excellent care. I will make sure to pass your lovely comments to the staff and management team.
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Review of

Woodthorpe Lodge

from D B (Daughter of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are always made to feel very welcome when we visit mum. All the staff are very kind and helpful and always go the extra mile. Mum has settled into the home, has many friends and is very happy. Special thanks to the wonderful staff for organising a wonderful wedding celebration for our daughter and
her new wife, so our mum could share. Please accept our grateful thanks.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Woodthorpe LodgeDear Debs.
Thank you so much for your kind words. We're delighted to hear that your mum is so happy and well settled with us, and that you always feel welcome when you visit. It means a great deal to our team to know their care and effort make a difference. We're especially pleased we could help make the wedding celebration so special for your family. Your thanks will be shared with all the staff.
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Review of

Lydgate Lodge

from A O (Daughter-in-law of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lydgate Lodge had really nice 'feel' about it from my first visit. The staff are great and always had time for a chat it I ever needed to ask anything. A big positive was the consistency of carers I got to know them on first name terms which made it so much easier on some pretty tough visits. Nothing
is ever perfect but the manahement were always open to listening to any concerns, although it was only a few months of care we couldn't wish for a better final few months for our loved family member.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Lydgate LodgeDear AO,
Wed like to extend our appreciation to you for taking the time to leave us such a wonderful review.
Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
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Review of

Cedar Court Care Home

from Sacha L (Daughter of Resident) published on 22 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Dad has been at cedar court since August 2025. He is a very fussy eater and Rachael the chef is amazing and has gone above and beyond to ensure that he has food that he likes and can eat, nothing is ever to much trouble.
The original care team from when my Dad first moved in have been amazing.
Tia, Sachin and Reema are always smiling and keeping up morale, Mo and Sue always ensure there's a cup of tea to hand along with a jam sandwich. Just to name a few as in general they are all amazing although clearly overworked, especially in recent weeks. These amazing people deserve more support and recognition for the amazing job they do.
Even the housekeeping team are on hand to help when needed.
Reply from Marvellous Bindura, Home Manager at Cedar Court Care HomeThank you for your review and appreciating the staff
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Review of

Moss View Care Home

from David R (Son-in-law of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care.
Staff and management all very good.
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Review of

Greenfield Park Care Home

from Gordon M (Son of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely, caring and attentive staff. Excellent facilities and activities. Our father has been a resident for over 2 months and has settled in well. As a family we are very happy with how well he has settled.
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Review of

The Birches Care Home

from Katrina G (Daughter of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been resident in The Birches for 5 weeks now and I couldn't be more impressed. The transition was so quick and easy and mum has settled in so well, feeling at home very quickly. The staff are all fantastic - so welcoming and kind - special mentions to Patience and Angie - and they always
stay in contact with me keeping me in the loop and making sure mums care is right. Thank you to all at The Birches.
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Review of

Tranent Care Home

from N G (Friend of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my family friend has arrived at Tranent Care Home she has been tried with dignity and compassion. Staff have been very attendive. Myself and other relatives have been made to feel welcome. Her care needs have been met to a very high standard. She has been really enjoying all her meals since moving
into the care home.
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Review of

Eastbourne House Care Home

from Michael W (Son of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother had multiple health issues, very poor mobility, dementia and could be very difficult. The care she received from the staff was first rate, they provided a friendly, supportive and loving environment for my mother in the last three years of her life.
It is difficult to make a judgment on
value for money, but the overall cost was very high.
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Review of

Pendleton Court Care Home

from Julie B (Wife of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always find the staff very helpful and friendly. Lovely grounds to sit out in in the sunshine. The events lady goes above and beyond to entertain the residents.
Overall, a lovely place.
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Review of

Pendleton Court Care Home

from Terrence P (Friend of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean, nice staff. Well run and thoughtfully run.
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Review of

Pendleton Court Care Home

from P S (Nephew of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Quiet in the daytime unless activities on. (Group of the children are here.)
When activities are on lots of interest.
Leslie good at her job.
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Review of

Hinckley Park Care Home

from Helen L (Partner of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found everyone to be very helpful; nothing is too much trouble. The resident is happy in his surroundings and speaks highly of the care he receives.
Reply from Nadine Webster, Home Manager at Hinckley Park Care HomeThank you so much for taking the time to complete a review, your feedback is very much appreciated.
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Review of

Avon Court Care Home

from D H (Niece of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has recently moved into Avon Court, and this was our first time of visiting. We were immediately impressed by the warmth of the staff and the homely atmosphere. We arrived just as my aunt was about to have lunch, and we were taken to see her in the dining room, which was laid out like a proper
restaurant - a lovely touch. The staff were actively engaging with her, getting her more involved with the other residents and activities. They were extremely attentive to her needs and very welcoming towards us.
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Review of

Avon Court Care Home

from S H (Niece of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was my 1st time of visiting my aunt-in-law at Avon Court Care Home. From when we rang the doorbell to our leaving, the whole experience was positive. The welcome when we arrived was warm and the staff member knew where my aunt was and what she was doing. The staff were very kind and caring to the
resident as well as being very helpful to us - the visitors! A great 1st impression!
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Review of

Leighton Court Care Home

from Diana T (Wife of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been this warm and welcoming care home for over a year now and I know I made the right choice. I'm so happy with not only the care assistants but all the staff, who are always happy to help and support. They genuinely care about his well being and this is so reassuring.
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Awards / Recognitions (7)

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