Care Homes Owned by HC-One - The Kind Care Company

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company
Welcome to HC-One, the 'Kind Care Company'

HC-One operates c.275 care homes for elderly people throughout the United Kingdom. Their aim is to be the first choice care home in each community for Residents and Colleagues and will achieve this mission by providing the kindest possible care and a very good life to Residents.

HC-One has developed a robust ‘coronavirus prevention and protection plan for the safety and wellbeing of new Residents, existing Residents, Relatives and Colleagues.

They strive to make a difference to the lives of older men and women in communities across the UK by fostering a culture that actively encourages simple kindness.

Kindness isn't just a warm and fuzzy feeling, it's an incredibly powerful force for good.

If people stopped for a moment and aimed to be 10 per cent kinder, imagine the positive impact that would have on others!

HC-One Locations (279)

279 Care Homes owned by HC-One
Ebor Court

Great North Way, Nether Poppleton, York YO26 6RB 

9.9 126 reviews
"Mum moved into Ebor court after 3 years in another care home which I was dissatisfied with. I have been delighted with the care & support…"   Read all 126 reviews
Location Type Care Home

Ebor Court care home in York is a friendly, supportive home. Highly qualified, caring and compassionate staff are committed to delivering excellent care. There are lots of interesting activities such as regular trips to places of interest, and… Read more about Ebor Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Visual / Hearing Impairment
  • 64 Rooms
  • from £1,675 / week
Balcarres Care Home

64 Albany Road, Broughty Ferry, Dundee DD5 1NW 

9.9 97 reviews
"Our mother has recently moved into Balcarres Care Home. We have been extremely impressed by the care and kindness of the staff during the…"   Read all 97 reviews
Location Type Care Home

Balcarres Care Home, situated in the popular seaside town of Broughty Ferry, supports older people to lead their best lives with personalised residential and residential dementia care. The catering team at Balcarres understands the nutritional needs… Read more about Balcarres Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Visual / Hearing Impairment
  • 35 Rooms
  • from £1,306 / week
Rivendell View

Magenta Way, Stoke Bardolph, Nottingham NG14 5HH 

9.9 52 reviews
"My Mum stayed at Rivendell for approximately 7 weeks after a very poor discharge from hospital having double pneumonia. She had been a very…"   Read all 52 reviews
Location Type Care Home

Rivendell View in Nottingham provides comfort and high quality care in an inviting home. Caring, trained staff give individualised care and champion independence and personal choice. They encourage residents to socialise and participate in a… Read more about Rivendell View

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Visual / Hearing Impairment
  • 66 Rooms
  • from £1,331 / week
Thorn Springs

Collie Place, Houghton Regis, Dunstable LU5 6TW 

9.9 59 reviews
"Mum has been made to feel very welcome at Thorn Springs. After living in her home for 89 years where she was born, it is lovely that she…"   Read all 59 reviews
Location Type Care Home

Thorn Springs offers 24-hour, all-inclusive residential and dementia care in surroundings which create a great place to live.… Read more about Thorn Springs

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health
  • Visual / Hearing Impairment
  • 66 Rooms
  • from £1,566 / week
Grampian Court Care Home

Grampian Drive, Peterlee SR8 2LR 

9.9 216 reviews
"For the last two months Mam has had excellent support from all staff settling in her new home. All staff go out of there way to make her…"   Read all 216 reviews
Location Type Care Home

Grampian Court Care Home, situated in the friendly town of Peterlee, supports older people to lead their best lives with personalised residential and residential dementia care. This warm, welcoming home offers a choice of several comfortable sitting… Read more about Grampian Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • 57 Rooms
  • from £1,231 / week
Bankwood Care Home

Duffield Bank, Duffield, Belper DE56 4BG 

9.9 199 reviews
"Thank you, just thank you to everyone who works at bankwood. These guys truly do their job everyday for the love of providing care, safety…"   Read all 199 reviews
Location Type Care Home

Bankwood care home is a warm and welcoming environment offering residential and nursing care. Set in the scenic Amber Valley in Derbyshire, the home offers stunning valley views which can be enjoyed from the landscaped garden and patio area. Inside… Read more about Bankwood Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 40 Rooms
  • from £1,254 / week
St James' Park Care Home

Higher Street, Bradpole, Bridport DT6 3EU 

9.9 110 reviews
"I experience caring and friendship with respect from all staff. Nurses and doctors are attentive to maintaining and restoring health and…"   Read all 110 reviews
Location Type Care Home

Offering residential and nursing care, St James' Park Care Home, located in the charming village of Bradpole, near Bridport on the beautiful Jurassic Coast, is a friendly and welcoming care home offering a home-from-home environment. Each member… Read more about St James' Park Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 31 Rooms
  • from £1,314 / week
Roby Lodge Care Home

Tarbock Road, Huyton, Liverpool L36 5XW 

9.9 98 reviews
"My first visit concides with my mums 90th birthday. All staff made all family and friends feel welcome. We had a fabulous day and evening…"   Read all 98 reviews
Location Type Care Home

Nestled within the popular area of Huyton, on the outskirts of Liverpool, Roby Lodge Care Home offers personalised residential dementia care to older people. Boasting a host of places in which to relax, socialise and practise hobbies, including a… Read more about Roby Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Visual / Hearing Impairment
  • 40 Rooms
  • from £975 / week
Stoneleigh Care Home

Durham Road, Annfield Plain, Stanley DH9 7XH 

9.9 181 reviews
"Delighted with everything. It's wonderful to see Mum surrounded by company and now new friends. I know she's safe, clean and well fed. In…"   Read all 181 reviews
Location Type Care Home

Located in lovely town of Stanley, east of Chester-le-Street, Stoneleigh care home offers personalised residential and residential dementia care to older people. The lovely home offers many facilities for residents to enjoy such as on-site hair salon,… Read more about Stoneleigh Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 36 Rooms
  • from £1,029 / week
Appleton Manor Care Home

Lingard Lane, Bredbury, Stockport SK6 2QT 

9.8 82 reviews
"The care and attention is excellent. The staff can not do enough for you. The care the staff give to the patient is excellent…"   Read all 82 reviews
Location Type Care Home

Located on the outskirts of Stockport, in Bredbury, Appleton Manor care home offers personalised nursing and residential dementia care. The welcoming, purpose-built care home has a lovely indoor sun lounge with beautiful views of the attractive landscaped… Read more about Appleton Manor Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 59 Rooms
  • from £1,259 / week
Douglas View Care Home

William Street, Hamilton ML3 9AX 

9.8 215 reviews
"Mum always receives exactly the care she needs. The staff treat her like family and truly make her feel at home.…"   Read all 215 reviews
Location Type Care Home

Douglas View Care Home is located in the heart of Hamilton and offers residents nursing and nursing dementia care in a warm and welcoming environment. From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of… Read more about Douglas View Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 101 Rooms
  • from £1,389 / week
Rose Court Care Home

44/48 Water Street, Radcliffe, Manchester M26 4DF 

9.8 140 reviews
"My Gran has only been in the home a short time, but the staff have really got to know her and us as a family. This is her second care…"   Read all 140 reviews
Location Type Care Home

Rose Court care home, conveniently situated within a residential area of Radcliffe in Manchester, offers a warm and welcoming environment where residents receive high quality residential, nursing and dementia care that is designed around their individual… Read more about Rose Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 109 Rooms
  • from £1,173 / week
Ballumbie Court Care Home

Ballumbie Road, Ballumbie, Dundee DD4 0PD 

9.8 70 reviews
"As I've said to the manager you are only as good as the staff behind you My mum was treated so well until her sad passing Thanks to…"   Read all 70 reviews
Location Type Care Home

Nestled within the peaceful area of Dundee, Ballumbie Court Care Home offers personalised nursing dementia care to older people. With a hairdressing salon and fantastic activity and entertainment rooms, residents can enjoy their time in a homely and… Read more about Ballumbie Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 58 Rooms
  • from £1,684 / week
St Clare's Court Care Home

Central Avenue, Newton Aycliffe DL5 5QH 

9.8 112 reviews
"Most of all of staff are always very professional in what they do very good job done by all happy that mum is a resident in St Clar…"   Read all 112 reviews
Location Type Care Home

Ideally situated near the vibrant town centre of Newton Aycliffe in County Durham, St Clare’s Court is a friendly, purpose-built care home offering residential and residential dementia care. A luxurious home with a warm and welcoming atmosphere, St… Read more about St Clare's Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 58 Rooms
  • from £1,224 / week
River Court Care Home

Explorer Drive, Watford WD18 6TQ 

9.8 123 reviews
"Every caregiver I have met has treated my sister with kindness, patience and genuine respect. Making her feel comfortable and at home. I…"   Read all 123 reviews
Location Type Care Home

Offering residential, nursing and dementia care in a purpose built setting, River Court is a friendly and welcoming care home conveniently nestled in a residential area in Watford. Recently refurbished, residents of River Court Care Home benefit… Read more about River Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 120 Rooms
  • from £1,533 / week
Eastbourne House Care Home

The Links, Whitley Bay NE26 1PG 

9.8 127 reviews
"Overall I am very happy with everything. Some staff are exceptional but others not so. At the moment things are a bit hectic with…"   Read all 127 reviews
Location Type Care Home

Located on the sea front of Whitley Bay, Eastbourne House Care Home offers personalised residential and residential dementia care to older people. The professional care team is on hand to help you or your loved one settle into life at Eastbourne… Read more about Eastbourne House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 72 Rooms
  • from £1,586 / week
Littleton Lodge

Bishop Street, Hednesford, Cannock WS12 4RY 

9.8 78 reviews
"Dad moved into Littleton Lodge in late October 2025. This has been a big transition for dad (and for our family) but this has been…"   Read all 78 reviews
Location Type Care Home

Littleton Lodge provides 24-hour residential and dementia care in a warm and welcoming environment in Cannock in Staffordshire. The team takes pride in making a real difference to residents’ lives and puts dignity and respect at the heart of its… Read more about Littleton Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Visual / Hearing Impairment
  • 66 Rooms
  • from £1,560 / week
Lime Trees

Oteley Road, Shrewsbury SY2 6GY 

9.8 48 reviews
"I was only at Lime Trees for 2 weeks respite care but it was everything I had hoped for. A well designed and decorated building, clean and…"   Read all 48 reviews
Location Type Care Home

Lime Trees care home in Shrewsbury offers residential care as well as specialised dementia care and respite care. Their staff are caring and compassionate and pride themselves on making a real difference to residents and ensuring they continue to… Read more about Lime Trees

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Visual / Hearing Impairment
  • 66 Rooms
  • from £1,599 / week
Charters Court Care Home

2 Charters Village Drive, East Grinstead RH19 2GW 

9.8 148 reviews
"My mother has been at Charters Court for a year, and the overall experience has been excellent throughout. The staff are genuinely amazing,…"   Read all 148 reviews
Location Type Care Home

Charters Court Care Home, ideally situated in the luxurious Charters Retirement Village, in East Grinstead, West Sussex, delivers residential, nursing and residential dementia care. Set in a welcoming environment, residents at Charters Court benefit… Read more about Charters Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 60 Rooms
  • from £1,685 / week
Balnacarron Care Home

116 Hepburn Gardens, St Andrews KY16 9LT 

9.8 57 reviews
"In the 10 months my wife has lived at Balnacarron the level of care has continued to be excellent. My wife is very happy and has a great…"   Read all 57 reviews
Location Type Care Home

At Balnacarron Care Home, located in the beautiful town of St Andrews, the team provide personalised residential and residential dementia care to older people. Balnacarron boasts a selection of specially designed dining areas that provide the perfect… Read more about Balnacarron Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 35 Rooms
  • from £1,196 / week
Greenways Court Care Home

Delves Lane, Consett DH8 7EE 

9.8 154 reviews
"All the staff and management at Greenways Court are absolutely excellent and all go that extra mile to make my mother's stay at the home…"   Read all 154 reviews
Location Type Care Home

In a quiet residential area of Consett, Greenways Court Care Home offers personalised residential and residential dementia care to older people. The welcoming home offers many comfortable areas for residents to relax and socialise. The landscaped… Read more about Greenways Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 51 Rooms
  • from £1,208 / week
Mugdock House Care Home

Stockiemuir Road, Bearsden, Glasgow G61 3SF 

9.8 70 reviews
"The front of house staff are welcoming and knowledgeable. The care staff are exceptional with my mum, responding and understanding her…"   Read all 70 reviews
Location Type Care Home

Mugdock House Care Home, situated in the residential area of Bearsden, supports older people to lead their best lives with personalised nursing and nursing dementia care. This luxury home offers many areas for residents to relax and socialise with… Read more about Mugdock House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Visual / Hearing Impairment
  • 64 Rooms
  • from £1,518 / week
Summerville Care Home

Hilltop Road, Stockton Heath, Warrington WA4 2EF 

9.8 58 reviews
"Thanks so much to Jennie at the Summerville Care Home in Warrington for taking that bit of trouble and going the extra mile to make my mum…"   Read all 58 reviews
Location Type Care Home

Summerville Care Home, located in a quiet residential area of Stockton Heath in Warrington, provides personalised residential and nursing care to older people. The professional care team at Summerville takes the time to learn about each resident’s… Read more about Summerville Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 45 Rooms
  • from £1,068 / week
Finavon Court Care Home

5 Carseburn Road, Forfar DD8 3HW 

9.8 62 reviews
"Since her mum died, and my daughter living in Finavon Court Care Home, I as a single father, have no worries about her welfare. The staff…"   Read all 62 reviews
Location Type Care Home

Finavon Court Care Home, located in the centre of Forfar, provides personalised nursing and nursing dementia care to older people. The professional care team at Finavon Court takes the time to learn about each resident’s individual hobbies and interests,… Read more about Finavon Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 60 Rooms
  • from £1,387 / week
Darnley Court Care Home

787 Nitshill Road, Glasgow G53 7RR 

9.8 92 reviews
"The service provided in the home is excellent. My sister is very well looked after. The facilities are great. As a family, we are always…"   Read all 92 reviews
Location Type Care Home

Darnley Court Care Home, part of HC-One, offers expert nursing and specialist dementia care in Glasgow within a calm, homely environment. Every resident is supported as an individual, with care shaped around who they are - not just their condition. The… Read more about Darnley Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 110 Rooms
  • from £1,362 / week
Abermill Care Home

Thomas Street, Abertridwr, Caerphilly CF83 4AY 

9.8 160 reviews
"Really nice atmosphere in home. All staff are friendly and supportive. Present when an activity was taking place - seated movement to…"   Read all 160 reviews
Location Type Care Home

Abermill care home, nestled in the heart of the village of Abertridwr, near Caerphilly, provides personalised residential and residential dementia care to older people. Having been tastefully decorated in 2024, the home offers modern furnishings and… Read more about Abermill Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 38 Rooms
  • from £1,133 / week
Lauren Court Care Home

Shelley Road, Blacon, Chester CH1 5US 

9.8 108 reviews
"I'm so thankful for a place like Lauren court, my grandma wasn't cared for properly until we found Lauren court. The care home is spotless,…"   Read all 108 reviews
Location Type Care Home

Lauren Court care home, located in Blacon, on the outskirts of the beautiful city of Chester, provides personalised residential care to older people. Offering luxurious accommodation, round the clock care and good home cooking, the friendly home… Read more about Lauren Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Visual / Hearing Impairment
  • 48 Rooms
  • from £1,032 / week
Swallownest Care Home

Chesterfield Road, Swallownest, Sheffield S26 4TL 

9.8 132 reviews
"Swallownest Care Home is one of the nicest places, during my time visiting my lovely friend, they made me so very welcome and made me part…"   Read all 132 reviews
Location Type Care Home

Swallownest Care Home, ideally located in the attractive village of Swallownest, just four miles from Rotherham, supports older people to lead their best lives with personalised residential and nursing care. A purpose-built, welcoming home with single… Read more about Swallownest Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 65 Rooms
  • from £800 / week
Leighton Court Care Home

112 Manor Road, Wallasey CH45 7LX 

9.8 132 reviews
"I have not experienced demencia care in a home setting and have been amazed and in awe of the staff and so much respect for them all for…"   Read all 132 reviews
Location Type Care Home

Nestled within the attractive area of Wallasey, close to the River Mersey, Leighton Court care home offers personalised residential, nursing and nursing dementia care to older people. The purpose-built home has a range of comfortable and tastefully… Read more about Leighton Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 48 Rooms
  • from £1,109 / week
Millbrook Care Centre

400 Huddersfield Road, Millbrook, Stalybridge SK15 3ET 

9.8 85 reviews
"My father has recently moved to Millbrook and was very apprehensive of moving into a care home. My brother and I looked at a number of…"   Read all 85 reviews
Location Type Care Home

Nestled in the attractive town of Stalybridge in Manchester, Millbrook supports older people to lead their best lives with personalised residential and residential dementia care. The attractive, purpose-built home has a spectacular outdoor area,… Read more about Millbrook Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 46 Rooms
  • from £1,136 / week

HC-One Reviews (26208)

9.5

HC-One has a Group Review Score of 9.5 (9.540) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Quayside Care Home

from Ian S (Son of Resident) published on 15 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, who has dementia has been in Quayside since December 2024 initially as a placement and then permanent from April 2025. On the many times I have visited at random times I can only praise all staff that I have spoken to and seen attending others in Jupiter house on how attentive they are with
all residents. I have attended when there is some form of entertainment or activity on the go and all staff get involved when possible ensuring everyone is included. If there has been an incident or concern then I have been made aware at that time. This was the right choice for my mother's needs. Can't thank all members of staff enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Sycamores

from Steven E (Stepson of Resident) published on 15 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are fabulous. Everything Dad wants is catered to. Nothing is too much. Some great relationships certain staff. Management easy to talk to. I am delighted he is there!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Ashton Grange Care Home

from Amy H (Daughter of Resident) published on 15 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Went for a look around to look at moving my mum there. All the staff were friendly and helpful, all the residents seemed well taken care of and the home itself was immaculate. They answered any and all questions and I would definitely want my mum to move there.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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  • Safety / Security
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Review of

Melbury Court Care Home

from L N (Daughter of Resident) published on 15 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mam was admitted to Melbury Court when she needed nursing care and it was impossible for us as her family to tend to all her care needs at home. It was the last thing she wanted or we wanted for her. We spent weeks searching for the right place, and we found it at Melbury. From the minute we entered
the premises we were so impressed by the facilities and the warmth we felt instantly. During her months as a resident her care was exceptional and the staff worked hard to support her and us during a difficult time. From the skilled and dedicated nurses, to the obliging handyman, to the catering staff who visited every day and created bespoke menus, to the cleaner who made time to chat, to the management who ensured her care, to the tireless supportive care assistants. Every single member of staff treated her and us with dignity, respect and humanity. I can't recommend Melbury enough if you're looking for a place for your loved one. Thank you to all at Melbury.
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Review of

Greatwood House

from Clare W (Cousin of Resident) published on 15 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly and welcoming atmosphere making visitors feel relaxed. Helpful staff, who seem to know residents and their needs very well. Considerate of the needs of family members during the Christmas period.
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Review of

The Birches Care Home

from R M (Son of Resident) published on 12 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the care my dad is receiving here. The staff know him well and it is lovely to see how they interact with him. We enjoy looking at the photos in his folder showing activities he has taken part in and these can be a good starting point for a discussion. It's always such a welcoming
environment, whenever we come and everyone is so helpful. We're so pleased to have found this place and know that dad is being so well looked after.
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Review of

Daisy Nook House

from Terence H (Friend of Resident) published on 12 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with Daisy Nook House, very clean, staff very good and friendly.
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Review of

Eden House Care Home

from Tony d (Son of Resident) published on 12 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent staff, facilities are outstanding 10/10. Mam 84 went into Eden house in November ,She is a changed woman, We as a family are also much more relaxed and worry a lot less. Brilliant Thank you so much.
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Review of

Priory Gardens Care Home

from Catherine M (Daughter of Resident) published on 12 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased with the care and support that has been provided to my father and my family. The staff are all extremley friendly and helpful. I am so pleased that priory gardens is now my fathers home and safe space.
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Review of

Admirals Reach Care Home

from Emma S (Daughter of Resident) published on 12 December 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are friendly and welcoming. Communication is good. Building is clean and tidy.
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Review of

The Birches Care Home

from M H (Relative of Resident) published on 12 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff have been very supportive and have always tried to accommodate any requests that my uncle has asked staff to facilitate. Staff are very respectful at all times.
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Review of

Balcarres Care Home

from A K (Son of Resident) published on 12 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Irene, is relaxed and stimulated with the care and activities provided by Balcarres home.
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Review of

Dale Park Care Home

from C P (Daughter of Resident) published on 12 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
It's definitely the staff at Dale Park who make the home as welcoming as it is. Not only do they look after our mum with patience and
good humour but they also take the time to check on us and how we are coping with the changes that are happening and the unknown road ahead.
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Review of

Brize Meadow Lodge

from Melvin L (Friend of Resident) published on 12 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited Betty a few times, and staff have always been friendly and professional. I had lunch with Betty today, and that was extremely tasty, and once again, the staff were excellent.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Brize Meadow Lodge
Hi Melvin,
Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your friend one receives at Brize Meadow…
read more
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Review of

Cadley Hill View

from P N (Friend of Resident) published on 12 December 2025
Submitted via Website • Report
Overall Experience 1.0 out of 5
Sadly this is not the first time of submitting a review however after my most recent findings I did have to log a formal complaint about the home manager after information came to light about them. To then find out this isn't an isolated issue with other concerns raised about the deputy home manager.
Sadly not seen much improvement from the home in the time since my last review. With much of the same still being an issue food is just same thing every week with poor quality.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Cadley Hill View
Thank you for your review, we value all feedback as this helps us to make improvements where required. We are sorry to hear of your experience. We take all concerns raised seriously and as such, would…read more
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Review of

Kings Court

from D M (Daughter of Resident) published on 11 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to my parents has been exemplary. Mum has challenging needs, and they are met with patience. Dad is very frail, and the staff are fantastic with him. The medical care he is given is great.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Kings Court
Hi D M,
Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your parents one receives at Kings Court care…
read more
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Review of

Priorslee House

from Shan E (Daughter-in-law of Resident) published on 11 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dennis has settled in very well after a difficult start. The support staff (both carers & admin) went above & beyond to help us all as a family to adjust to Dennis moving into full-time care. We feel Dennis is extremely well looked after with all his needs being met. Staff are always very friendly and
happy to help with any queries we may have. We wouldn't want Dennis to be anywhere else.
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Review of

Capwell Grange Care Home

from Andrew H (Son of Resident) published on 11 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been here in the care home for about 18 months now. I fly over from Belfast regularly to spend precious time with her. Every time I visit my mother is very happy and content, which means so much to me as her son. She has settled in very, very well, and for that I am very grateful. The
staff and management are exceptional and always greet with warmth. I can't fault this care home, and thanks to all the staff and management who look after my mum so well.
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Review of

Springwater Lodge Care Home

from Elaine M (Daughter of Resident) published on 11 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad's care has been exceptional. The respect, empathy, love and kindness shown by all staff has given our family confidence and peace, knowing that Dad is safe and very content. Staff are always kind and welcoming, we have been included and kept informed well of any changes in his needs. We have
been listened to and valued.
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Review of

Fazakerley House Care Home

from E M (Friend of Resident) published on 11 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I went to visit my nans friend today and she was sat happily with her baby doll sh was so happy which warmed my heart the staff where so welcoming it was just lovely the way that they take the time to talk to you and make you feel welcome everyone looked happy and comfortable what a great home
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Awards / Recognitions (6)

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