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Care Homes Owned by HC-One - The Kind Care Company

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Welcome to HC-One, the 'Kind Care Company'

HC-One operates c.275 care homes for elderly people throughout the United Kingdom. Their aim is to be the first choice care home in each community for Residents and Colleagues and will achieve this mission by providing the kindest possible care and a very good life to Residents.

HC-One has developed a robust ‘coronavirus prevention and protection plan for the safety and wellbeing of new Residents,...  

HC-One Locations (253)

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253 Care Homes owned by HC-One

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Douglas View Care Home
William Street, Hamilton ML3 9AX
9.9228 Reviews
Douglas View Care Home
Douglas View Care Home
"Mum moved into the care home about 4 weeks ago and has settled really well. Staff seem to be very attentive, and lots of activities are on..."Read all 228 reviews

from £1,465 / week101 rooms

Location Type: Care Home

Douglas View Care Home is located in the heart of Hamilton and offers residents nursing and nursing dementia care in a warm and welcoming environment. From care assistants and nurses, to wellbeing... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Nursing Care
  • Dementia Nursing Care
Defoe Court Care Home
Defoe Crescent, Newton Aycliffe DL5 4JP
9.9227 Reviews
HC-One
Defoe Court Care Home
"The whole team at Defoe Court go over and above to make sure our dad is well looked after. Although he is poorly he really appreciates how..."Read all 227 reviews

from £1,276 / week41 rooms

Location Type: Care Home

Defoe Court Care Home, located in the friendly town of Newton Aycliffe, provides personalised residential and nursing care to older people. The lovely home offers an ever-popular hairdressing salon,... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
Grampian Court Care Home
Grampian Drive, Peterlee SR8 2LR
9.9227 Reviews
HC-One
Grampian Court Care Home
"My aunt is 98yrs old, with vascular dementia and we had to move her from another care home where she wasn't happy. The carers are..."Read all 227 reviews

from £1,311 / week57 rooms

Location Type: Care Home

Grampian Court Care Home, situated in the friendly town of Peterlee, supports older people to lead their best lives with personalised residential and residential dementia care. This warm, welcoming... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care
Merino Court Care Home
134 Drumfrochar Road, Greenock PA15 4JG
9.990 Reviews
Merino Court Care Home
Merino Court Care Home
"Mum has now moved back upstairs where I feel she is more content now and settled, I feel once I leave after each visit I have peace of mind..."Read all 90 reviews

from £1,322 / week60 rooms

Location Type: Care Home

Merino Court Care Home, situated in the residential area of Greenock, support older people to lead their best lives with personalised nursing and nursing dementia care. This friendly home offers many... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Nursing Care
  • Mental Health Care
  • Dementia Nursing Care
Kirkby House Care Home
James Holt Avenue, Westvale, Kirkby, Liverpool L32 5TD
9.9112 Reviews
HC-One
Kirkby House Care Home
"Kirkby house is a bright, friendly and vibrant place to visit. The staff are above all friendly but highly professional. Everything they..."Read all 112 reviews

from £1,050 / week44 rooms

Location Type: Care Home

At Kirkby House care home, situated close to the centre of Kirkby in Liverpool, the team supports older people to lead their best lives with personalised residential dementia care. From Care Assistants... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
  • Mental Health Care
Rose Court Care Home
44/48 Water Street, Radcliffe, Manchester M26 4DF
9.9150 Reviews
HC-One
Rose Court Care Home
"All staff very helpful, and home clean and refreshing. Lovely to be able to visit in such a welcoming environment. An A+ from me...."Read all 150 reviews

from £1,249 / week109 rooms

Location Type: Care Home

Rose Court care home, conveniently situated within a residential area of Radcliffe in Manchester, offers a warm and welcoming environment where residents receive high quality residential, nursing and... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Mental Health Care
  • Dementia Nursing Care
Appleton Manor Care Home
Lingard Lane, Bredbury, Stockport SK6 2QT
9.988 Reviews
HC-One
Appleton Manor Care Home
"Polite proffessional. Dads made to feel comfortable all issues have been dealt with timely and the staff manaement are very welcoming The..."Read all 88 reviews

from £1,341 / week59 rooms

Location Type: Care Home

Located on the outskirts of Stockport, in Bredbury, Appleton Manor care home offers personalised nursing and residential dementia care. The welcoming, purpose-built care home has a lovely indoor sun... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
Ebor Court
Great North Way, Nether Poppleton, York YO26 6RB
9.9135 Reviews
HC-One
Ebor Court
"My mum has settled very well. The staff are all very kind and have got to know mum and her interests. It always feels very welcoming when..."Read all 135 reviews

from £1,784 / week64 rooms

Location Type: Care Home

Ebor Court care home in York is a friendly, supportive home. Highly qualified, caring and compassionate staff are committed to delivering excellent care. There are lots of interesting activities... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Cadley Hill View
121 Darklands Road, Swadlincote DE11 0PQ
9.997 Reviews
HC-One
Cadley Hill View
"Mum is so happy here, truely at home. The level of care and facilities are amazing and nothing is too much trouble. The staff are all so..."Read all 97 reviews

from £1,726 / week66 rooms

Location Type: Care Home

Cadley Hill View care home in Swadlincote is a friendly, home for people requiring care and support. Trained staff cater to residents' individual needs and interests. Residents can enjoy socialising... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
  • Mental Health Care
Ballumbie Court Care Home
Ballumbie Road, Ballumbie, Dundee DD4 0PD
9.977 Reviews
Ballumbie Court Care Home
Ballumbie Court Care Home
"We are very happy with the care my mum receives at Ballumbie. The staff are extremely friendly & very attentative and nothing seems like a..."Read all 77 reviews

from £1,769 / week58 rooms

Location Type: Care Home

Nestled within the peaceful area of Dundee, Ballumbie Court Care Home offers personalised nursing dementia care to older people. With a hairdressing salon and fantastic activity and entertainment rooms,... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Learning Disability Care
  • Mental Health Care
  • Dementia Nursing Care
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Stoneleigh Care Home
Durham Road, Annfield Plain, Stanley DH9 7XH
9.9196 Reviews
HC-One
Stoneleigh Care Home
"We are very happy with the support Mam has had at Stoneleigh. All staff are very helpful. We feel they understand Mam's needs very well and..."Read all 196 reviews

from £1,203 / week36 rooms

Location Type: Care Home

Located in lovely town of Stanley, east of Chester-le-Street, Stoneleigh care home offers personalised residential and residential dementia care to older people. The lovely home offers many facilities... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
  • Learning Disability Care
Abermill Care Home
Thomas Street, Abertridwr, Caerphilly CF83 4AY
9.9166 Reviews
Abermill Care Home
Abermill Care Home
"Level of care is excellent. Staff go out of their way to help. Relative is always clean & tidy. and always sais the food is lovely..."Read all 166 reviews

from £1,207 / week38 rooms

Location Type: Care Home

Abermill care home, nestled in the heart of the village of Abertridwr, near Caerphilly, provides personalised residential and residential dementia care to older people. Having been tastefully decorated... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Charters Court Care Home
2 Charters Village Drive, East Grinstead RH19 2GW
9.8155 Reviews
HC-One
Charters Court Care Home
"A care home which cares! Quiet, pleasant, lovely staff. Friendly, small groups. No pressure to do anything. Also the food's great...."Read all 155 reviews

from £1,795 / week60 rooms

Location Type: Care Home

Charters Court Care Home, ideally situated in the luxurious Charters Retirement Village, in East Grinstead, West Sussex, delivers residential, nursing and residential dementia care. Set in a welcoming... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
Thorn Springs
Collie Place, Houghton Regis, Dunstable LU5 6TW
9.869 Reviews
HC-One
Thorn Springs
"Thorn Springs is a very special home. Firstly the care and attention given to residents is outstanding, the Managers and the amazing Care..."Read all 69 reviews

from £1,668 / week66 rooms

Location Type: Care Home

Thorn Springs offers 24-hour, all-inclusive residential and dementia care in surroundings which create a great place to live.... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
  • Mental Health Care
Carrington Court Care Home
190 Darby Lane, Hindley, Wigan WN2 3DU
9.874 Reviews
HC-One
Carrington Court Care Home
"From the first (impromptu, in person) enquiry call to the day that dad sadly passed away, I have nothing but praise for and gratitude to..."Read all 74 reviews

from £1,612 / week48 rooms

Location Type: Care Home

Carrington Court care home, located in Hindley near Wigan is a purpose-built home accredited with the Gold Standards Framework. Priding itself on delivering personalised and high quality support to all... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Nursing Care
River Court Care Home
Explorer Drive, Watford WD18 6TQ
9.8129 Reviews
HC-One
River Court Care Home
"Thank you to all the staff at River Court Nursing Home. My father was admitted in an emergency situation, and they cared for him, had..."Read all 129 reviews

from £1,633 / week120 rooms

Location Type: Care Home

Offering residential, nursing and dementia care in a purpose built setting, River Court is a friendly and welcoming care home conveniently nestled in a residential area in Watford. Recently refurbished,... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care
Roby Lodge Care Home
Tarbock Road, Huyton, Liverpool L36 5XW
9.8112 Reviews
HC-One
Roby Lodge Care Home
"My Mum has been here for over twelve months and I couldn't be happier with the care she receives. The staff are wonderful, kind, patient..."Read all 112 reviews

from £1,038 / week40 rooms

Location Type: Care Home

Nestled within the popular area of Huyton, on the outskirts of Liverpool, Roby Lodge Care Home offers personalised residential dementia care to older people. Boasting a host of places in which to... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Aberford Hall Care Home
Oakwood Green, Roundhay, Leeds LS8 2QU
9.8103 Reviews
HC-One
Aberford Hall Care Home
"I could not think of a better place for my dad to be looked after. The staff are exceptional with his care. He has settled in really well...."Read all 103 reviews

from £1,275 / week42 rooms

Location Type: Care Home

At Aberford Hall care home, every member of the team goes above and beyond to make the home a happy place to live. With a home manager who has a wealth of experience in the care sector, each resident... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Nursing Care
  • Residential Care
St James' Park Care Home
Higher Street, Bradpole, Bridport DT6 3EU
9.8116 Reviews
HC-One
St James' Park Care Home
"My mum has been with St James five months now. I can honestly say my mum is receiving wonderful care. The home is incredibly well run,..."Read all 116 reviews

from £1,399 / week31 rooms

Location Type: Care Home

Offering residential and nursing care, St James' Park Care Home, located in the charming village of Bradpole, near Bridport on the beautiful Jurassic Coast, is a friendly and welcoming care home offering... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Nursing Care
  • Residential Care
Adelaide House Care Home
36 Hersham Road, Walton-on-Thames KT12 1JJ
9.8110 Reviews
HC-One
Adelaide House Care Home
"Mum was cared for in the manner which a son would desire. All of the boxes are ticked excellent. Importantly for mum, she could see that..."Read all 110 reviews

from £1,449 / week30 rooms

Location Type: Care Home

Nestled within the quiet surroundings of Walton-on-Thames, Adelaide House care home offers personalised residential and nursing care to older people. With sitting rooms and space for residents to... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Nursing Care
  • Residential Care
Lauren Court Care Home
Shelley Road, Blacon, Chester CH1 5US
9.8114 Reviews
HC-One
Lauren Court Care Home
"A wonderful kind team, my mum has been here for a year, she is supported by the team, with high levels of empathy and understanding, it..."Read all 114 reviews

from £1,150 / week48 rooms

Location Type: Care Home

Lauren Court care home, located in Blacon, on the outskirts of the beautiful city of Chester, provides personalised residential care to older people. Offering luxurious accommodation, round the clock... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Residential Care
Cedar House Care Home
39 High Street, Harefield, Uxbridge UB9 6EB
9.874 Reviews
HC-One
Cedar House Care Home
"I found Cedar House staff, facilities and overall experience to be extremely supportive, it was so reassuring to have my family member..."Read all 74 reviews

from £1,635 / week43 rooms

Location Type: Care Home

Cedar House Care Home, situated in the beautiful village of Harefield, Middlesex, offers a home-from-home atmosphere for those looking for personalised nursing and nursing dementia care. Quality of... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Nursing Care
  • Dementia Nursing Care
Foley Grange
Silverwoods Way, Kidderminster DY11 7DT
9.872 Reviews
HC-One
Foley Grange
"My mother is at Foley Grange Care Home and it was her 100th birthday last Friday. Foley Grange arranged everything they had a sing along..."Read all 72 reviews

from £1,488 / week66 rooms

Location Type: Care Home

Foley Grange care home in Kidderminster is a warm and friendly care home offering residential care, specialised dementia care and respite care. Their staff are caring and compassionate and they give... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Lothian House Care Home
Clyde Terrace, Spennymoor DL16 7SG
9.8216 Reviews
HC-One
Lothian House Care Home
"Lothian House Care Home is 100% excellent overall, from walk in to walk out the carers work amazingly for the men and ladies who need..."Read all 216 reviews

from £1,286 / week48 rooms

Location Type: Care Home

Located in the heart of Spennymoor, Lothian House care home offers personalised residential and residential dementia care to older people. The lovely home offers many facilities for residents to enjoy... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Forthbank Care Home
Drip Road, Kildean, Stirling FK8 1RR
9.896 Reviews
Forthbank Care Home
Forthbank Care Home
"My husband spent a year in the care of your staff at Forthbank. During this time, he was looked after with dignity, compassion and much..."Read all 96 reviews

from £1,564 / week68 rooms

Location Type: Care Home

At Forthbank Care Home, located in peaceful residential area of Kildean, Stirling, the team provides personalised nursing and nursing dementia care to older people. The welcoming home offers a choice... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care
  • Dementia Nursing Care
Hepworth House
City Field Court, Stanley, Wakefield WF3 4NG
9.871 Reviews
HC-One
Hepworth House
"I was told how good Hepworth House was by my son who came to see it before i came. He gave it an excellent report & here I am. He was..."Read all 71 reviews

from £1,726 / week66 rooms

Location Type: Care Home

Hepworth House in Wakefield has all the finishing touches residents would expect from a warm and welcoming home, with luxurious social spaces, attractive décor and freely accessible, secure gardens. All... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
  • Mental Health Care
Lime Trees
Oteley Road, Shrewsbury SY2 6GY
9.850 Reviews
HC-One
Lime Trees
"All of the staff both day and night have been brilliant, food has been excellent and plentiful. The room is clean + I have wanted for..."Read all 50 reviews

from £1,703 / week66 rooms

Location Type: Care Home

Lime Trees care home in Shrewsbury offers residential care as well as specialised dementia care and respite care. Their staff are caring and compassionate and pride themselves on making a real difference... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Elmwood House Care Home
88 - 90 Sleaford Road, Boston PE21 8EY
9.874 Reviews
HC-One
Elmwood House Care Home
"My Auntie, Valerie, spent the last 3 weeks of her life in palliative care here The care and affection from the carers and ancillary staff..."Read all 74 reviews

from £1,351 / week48 rooms

Location Type: Care Home

Elmwood House, set within the wider setting of Park Place, a private, age-exclusive, independent village in Boston, Lincolnshire, supports older people to lead their best lives with personalised nursing... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Nursing Care
  • Residential Care
Parklands Care Home
Newport Road, Bedwas, Caerphilly CF83 8AA
9.889 Reviews
Parklands Care Home
Parklands Care Home
"Parklands is great, all carers are so helpful, especially Marie who always tries her best to entertain residents. One carer that I really..."Read all 89 reviews

from £1,376 / week38 rooms

Location Type: Care Home

Parklands care home, located in the attractive area of Bedwas, near Caerphilly, supports older people to lead their best lives with personalised residential and nursing care. Offering bright and homely... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Nursing Care
  • Residential Care
Millcroft
Alfrick Close, Redditch B97 6RU
9.842 Reviews
HC-One
Millcroft
"A wonderful environment with kind and welcoming staff and residents. A wide variety of activities are put on to keep residents and..."Read all 42 reviews

from £1,469 / week66 rooms

Location Type: Care Home

Millcroft care home offers high-quality residential and dementia care. It is situated a short distance from the town of Redditch. Staff are compassionate and highly-trained and do their utmost to make... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
  • Mental Health Care

HC-One Reviews (24689)

9.5

HC-One has a Group Review Score of 9.5 (9.514) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Showing 24689 reviews matching selected criteria
Review of Pytchley Court Care Home from Trevor B (Son of Resident) published on 10 August 2026 Submitted via Postal Card•
Overall Experience
We as a family are absolutely so pleased with how much our mum has transitioned from living in the family home bungalow and moving into Pytchley Court.
From day one when we made her room feel like 'home from home' she has been so content and has integrated so well with everything.

My sister and I had the guilt trip of moving our mum into a home. But we should not have worried as she has had a new lease of life and most importantly has had a new lease of life and most importantly her quality of life has improved tenfold and she is safe. The staff treat her so well and Pychley Court is without doubt one big happy family. I cannot thank everyone at the care home enough long may this loving care home continue.

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Review of Darnley Court Care Home from Tracy R (Daughter-in-law of Resident) published on 10 August 2026 Submitted via Website•
Overall Experience

I'd say 90% of the staff are fabulous and the care my FAther in law is getting it second to none. Unfortunately I feel 1 or 2 members of staff give you the impression that they don't want to be there. They make you feel as if they are doing you a favour and don't really care about the service user. Just my opinion, I spoke to a male member of staff, he completely ignored me and spoke to my husband as if I was beneath him. As I say 90% probably 95% of the staff are amazing.Sharon is fantastic with the service users and so are some of the young girls . Overall we are happy with the care, cleanliness and respect given

↩Reply from Lisa, Receptionist at Darnley Court Care Home

Dear Tracy,

Thank you so much for taking the time to leave such a lovely review of our staff. We are pleased to hear you are pleased with the quality of care your loved one receives at our care home and we will ensure your kind words are shared with the team.

We are very sorry to hear that...  

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Review of Stoneleigh Care Home from Claire H (Daughter of Resident) published on 10 August 2026 Submitted via Postal Card•
Overall Experience
We are very happy with the support Mam has had at Stoneleigh. All staff are very helpful. We feel they understand Mam's needs very well and keep us updated with any changes in her condition.

The level of cleanliness of both Mam, her room and the home in general is exemplary

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Review of Mugdock House Care Home from Gerry M (Son of Resident) published on 10 August 2026 Submitted via Website•
Overall Experience
My mum went into Mugdock Care Home on the 2 July and whilst being absolutely sure it was the correct solution for my mum l was anxious as to how she would settle in. We visited the home and met with senior staff to discuss my mum's care and were very impressed with all aspects of the service. We followed the advice we were given on how we would leave my mum on the first day and visiting arrangements thereafter which allowed the staff to settle my mum into her new home.
To say that we are pleased with the service my mum is receiving would be an understatement. The staff have been amazing and very quickly learned to understand my mums likes and dislikes. The staff always take time to talk with us when we visit which is testament to the staff resident ratio and the staff 's professionalism.

My mum has settled in well , she takes part in many activities, has been out on a number of trips already. She is more settled and lost the anxiety she previously suffered from and put on weight.

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Review of Mugdock House Care Home from Tracey E (Granddaughter of Resident) published on 10 August 2026 Submitted via Website•
Overall Experience
Everyone is so friendly and welcoming
Everywhere is spotlessly clean as well as well maintained, nothing is an issue or problem

Staff go out their way to ensure everyone including family members are well taken care of .

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Review of Chandlers Ford Care Home from Caroline V (Daughter of Resident) published on 10 August 2026 Submitted via Postal Card•
Overall Experience
The staff and home are excellent. It's a very happy place, spacious & light. The food is of an extremely high standard and is available whenever required. Cleanliness seems of paramount importance. The laundry service is also excellent & reliable.

I'm very pleased my Mum is here as she is very content & happy.

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Review of The Village Care Home from Stephen M (Nephew of Resident) published on 10 August 2026 Submitted via Postal Card•
Overall Experience

Uncle and Aunt being treated with respect and care. We couldn't have got where we were without the care and attention of the staff at the Village Care Home

↩Reply from Debbie Harrison, Care Home Manager at The Village Care Home

Hi Stephen, thank you very much for your kind review, i will ensure your review is passed onto our team here at the village

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Review of Brompton House Care Home from Holly M (Daughter of Resident) published on 10 August 2026 Submitted via Website•
Overall Experience

Dad went to Brompton for palliative care. He had delirium and Alzheimer's and had spent 6 awful weeks in hospital. The staff at Brompton helped to make this a more manageable experience for Dad and the family, helping to facilitate visits and allowing my Mum to eat meals with Dad. Laundry, cleaning and catering services were excellent. The Manager was always ready to help with queries. Nursing and other care staff were kind and attentive.

↩Reply from Vlad Nastasa, Home Manager at Brompton House Care Home

Thank you for your review, Holly. We're pleased we could support your dad and family during such a difficult time. Your feedback about our team, hospitality, and care is greatly appreciated, and we will share your kind words with the staff. Best wishes to you and your family

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Review of Finavon Court Care Home from Joyce W (Daughter of Resident) published on 10 August 2026 Submitted via Postal Card•
Overall Experience

When visiting my mother she was always quick to tell me how well she was being looked after. Always found the staff very friendly/helpful. I would gladly recommend Finavon Court to other families looking for a care home

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Review of Altham Court Care Home from S D (Son of Resident) published on 10 August 2026 Submitted via Website•
Overall Experience

The care dad has received since he arrived in May has been very good. All the staff know him by name and support him. He's starting to get involved in the activities and the staff have tailored some activities to fit his interests. Dad's getting mentally stimulated which is helping his health to improve

↩Reply from anna livsey, home manager at Altham Court Care Home

Thank you for your feedback. we are pleased to hear about the positive experience.

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Review of Summerville Care Home from David J (Son of Resident) published on 10 August 2026 Submitted via Postal Card•
Overall Experience

After suffering a stroke Mum came to Summerville in Oct 2023 & was treated like Royalty which she truly believed she was. From day one until her passing in July 2026 every care was given to her ongoing needs. A much family thanks from all.

↩Reply from Ruth Dodman, Home Administrator at Summerville Care Home

Your mum was indeed royalty and definitely will be missed by all the team here at Summerville. Thank you so much for your kind words.

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Review of Eastbank Care Home from Dorothy W (Daughter of Resident) published on 10 August 2026 Submitted via Postal Card•
Overall Experience

Since my mum arrived at your care home the kindness, patience and professionalism received by my mum + the family has made such a difference. It's wonderful to see how well she has settled in and how comfortable she is in her new surroundings. Over the past few weeks we have noticed a real improvement in her mood and confidence. She is more relaxed and willing to interact with residents and staff. This has been very reassuring for us as a family, and we are grateful for the care and encouragement that has helped her reach this point. It is clear that she is being looked after with genuine warmth + respect, along with ourselves and that means a great deal to us. Please pass on our thanks to everyone involved in her day-to-day care. Thank You!

↩Reply from Lee Binnie, Home Manager at Eastbank Care Home

Thank you so much for your kind words. It's our pleasure to welcome your mum into our extended family at Eastbank

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Review of Newlands Care Home from J L (Mother of Resident) published on 10 August 2026 Submitted via Website•
Overall Experience

My mum came to Newlands in January 2025 for six weeks respite, after a week or two my mum realised it would be in the best interest to be a permanent resident and so we started the process for Mum to stay permanently at Newlands. The care Mum has received has been excellent the staff are the same staff still there in the 1st day mum came to stay, they treat her with dignity, compassion & love & my mum is very happy living at Newlands. There nursing care is excellent as well, very supportive & caring. I go regularly to visit my mum and I'm treated like part of the family, my mum sees this and again, makes her feel at easy and feels at home. There is always something going on, from bingo, a singer, nursery & infant visits, pamper day & days out. We are very happy mum is at Newlands

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Review of Oaklands Care Home from Samantha B (Daughter of Resident) published on 10 August 2026 Submitted via Postal Card•
Overall Experience

I have only wonderful things to say about Oaklands Care Home and the amazing staff who are currently looking after my mum who can be very challenging. How they handle her is amazing and if it's out of 10 I would give 11 without hesitation. I love visiting they are all very welcoming, and Mum often says she loves it here.

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Review of Oaklands Care Home from I B (Resident / Service User) published on 10 August 2026 Submitted via Postal Card•
Overall Experience
A warm welcome from the staff
The care it is very good I can take my medicine in time, not forget anymore
Staff been very pleasant
I can have a good sleep during the night

The garden it is lovely to stay in

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Review of Highfield Care Home from A G (Daughter of Resident) published on 8 August 2026 Submitted via Postal Card•
Overall Experience
Highfield in Yarm is an extremely friendly residential home where every staff member regardless of their specific duties provides outstanding care and support.

Our mum is treated with dignity and respect and even though she is not keen to engage with other residents or be involved in social and group activities, her wishes are always considered.

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Review of Greenfield Park Care Home from D D (Partner of Resident) published on 7 August 2026 Submitted via Postal Card•
Overall Experience

Excellent care - no issues at all.

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Review of Greenfield Park Care Home from Jacqueline W (Sister of Resident) published on 7 August 2026 Submitted via Postal Card•
Overall Experience
Staff are always great, my sister is happy, content & safe, the carers get to know them and their needs personally, lots of great activities and room is really cosey.

Very happy with the care home, I like that they get to know us too.

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Review of Ash Grange Care Home from Lesley T (Sister of Resident) published on 7 August 2026 Submitted via Postal Card•
Overall Experience

What can I say it was home from home for my brother; he was there for 9 days while I was on holiday, he loved it there. Staff friendly & helpful, Food great variety and my brother is fussy but no complaints from him. Will use again if possible.

↩Reply from Ure Ejemole, Home Manager at Ash Grange Care Home

Thank you for taking the time to leave us a review. We are privileged to have cared for and supported your brother.

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Review of The Village Care Home from A R (Niece of Resident) published on 7 August 2026 Submitted via Postal Card•
Overall Experience

Wonderful event to celebrate the Diamond Anniversary of 2 residents. Family, friends and residents were entertained by 2 lovely singers then enjoyed tea & cake. Staff were very helpful & decorated the dining room. Great Celebration!

↩Reply from Debbie Harrison, Care Home Manager at The Village Care Home

Thank you so much for your lovely review ,we are delighted that you, along with fellow friends, relatives and residents enjoyed celebrating the Diamond wedding anniversary of our lovely couple this day went amazingly well, and most importantly our Diamond wedding couple were so happy and made...  

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Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

News (16) & Events (0)

News

  • 22 Oct 2025

    Excellence in care: Three HC-One colleagues and two homes shortlisted for National Care Awards 2025 HC-One is proud to celebrate the achievements of three colleagues and two care homes who...

  • 23 Sep 2025

    HC-One is proud to celebrate a significant milestone in the career of Suzanne Stirling, better known as Suzy Stirling, HC-One Scotland’s Group Development Chef. Suzy has been recognised for her...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

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