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Care Homes Owned by HC-One - The Kind Care Company

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company
Welcome to HC-One, the 'Kind Care Company'

HC-One operates c.275 care homes for elderly people throughout the United Kingdom. Their aim is to be the first choice care home in each community for Residents and Colleagues and will achieve this mission by providing the kindest possible care and a very good life to Residents.

HC-One has developed a robust ‘coronavirus prevention and protection plan for the safety and wellbeing of new Residents, existing Residents, Relatives and Colleagues.

They strive to make a difference to the lives of older men and women in communities across the UK by fostering a culture that actively encourages simple kindness.

Kindness isn't just a warm and fuzzy feeling, it's an incredibly powerful force for good.

If people stopped for a moment and aimed to be 10 per cent kinder, imagine the positive impact that would have on others!

HC-One Locations (279)

 - Browse 279 Care Homes owned by HC-One
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Defoe Court Care Home
Defoe Crescent, Newton Aycliffe DL5 4JP 
9.9 227 reviews
Defoe Court Care Home, Newton Aycliffe, Durham
"The whole team at Defoe Court go over and above to make sure our dad is well looked after. Although he is poorly he really appreciates how…"   Read all 227 reviews
  • from £1,276 / week
  • 41 Rooms
Location Type Care Home

Defoe Court Care Home, located in the friendly town of Newton Aycliffe, provides personalised residential and nursing care to older people. The lovely home offers an ever-popular hairdressing ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Fairway View
Swale Close, Bulwell, Nottingham NG6 9LZ 
9.9 121 reviews
Fairway View, Nottingham, Nottinghamshire
"Mum is really happy at Fairway View and has settled very well. The staff, facilities, and activities are first class, which is so lovely…"   Read all 121 reviews
  • from £1,177 / week
  • 41 Rooms
Location Type Care Home

Fairway View offers high-quality residential care in Nottingham. Staff work hard to make a real difference to residents' lives. They provide care that is tailored to the individual and their ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Pytchley Court Care Home
5A Northampton Road, Brixworth, Northampton NN6 9DX 
9.9 87 reviews
Pytchley Court Care Home, Northampton, Northamptonshire
"My mother moved to Pytchley Court in October 2023. The care she receives is exemplary! All staff treat all residnets with respect and…"   Read all 87 reviews
  • from £1,608 / week
  • 40 Rooms
Location Type Care Home

Situated in Brixworth, a village close to Northampton, Pytchley Court Care Home is a 37 bed setting offering quality care and support for those looking for residential, nursing and dementia ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hartford Court Care Home
Cumbrian Road, Cramlington NE23 1DA 
9.9 113 reviews
Hartford Court Care Home, Cramlington, Northumberland
"I am always happy with the love and care shown to my mum by everyone at Hartford Court, but since she fell a couple of weeks ago their care…"   Read all 113 reviews
  • from £1,428 / week
  • 75 Rooms
Location Type Care Home

Hartford Court Care Home, located in the heart of Cramlington, provides personalised residential and residential dementia care to older people. A carefully designed and homely setting, Hartford ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Oakhill House Care Home
Eady Close, Highlands Road, Horsham RH13 5NA 
9.9 83 reviews
Oakhill House Care Home, Horsham, West Sussex
"I cannot thank the staff enough for the wonderful care given to my mum at Oakhill House. The manager, the nurses, carers and catering and…"   Read all 83 reviews
  • from £1,596 / week
  • 49 Rooms
Location Type Care Home

Nestled close to the centre of Horsham in Sussex, Oakhill House Care Home offers personalised nursing and dementia care to older people. As well as cosy living areas and a beautiful garden, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Ebor Court
Great North Way, Nether Poppleton, York YO26 6RB 
9.9 135 reviews
Ebor Court, York, North Yorkshire
"My mum has settled very well. The staff are all very kind and have got to know mum and her interests. It always feels very welcoming when…"   Read all 135 reviews
  • from £1,784 / week
  • 64 Rooms
Location Type Care Home

Ebor Court care home in York is a friendly, supportive home. Highly qualified, caring and compassionate staff are committed to delivering excellent care. There are lots of interesting ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Leighton Court Care Home
112 Manor Road, Wallasey CH45 7LX 
9.9 132 reviews
Leighton Court Care Home, Wallasey, Merseyside
"I have not experienced demencia care in a home setting and have been amazed and in awe of the staff and so much respect for them all for…"   Read all 132 reviews
  • from £1,181 / week
  • 48 Rooms
Location Type Care Home

Nestled within the attractive area of Wallasey, close to the River Mersey, Leighton Court care home offers personalised residential, nursing and nursing dementia care to older people. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
Stoneleigh Care Home
Durham Road, Annfield Plain, Stanley DH9 7XH 
9.9 192 reviews
Stoneleigh Care Home, Stanley, Durham
"Excellent staff and admin. The most caring home from the minute you walk in the building. Most impressed by the way everyone treats…"   Read all 192 reviews
  • from £1,203 / week
  • 36 Rooms
Location Type Care Home

Located in lovely town of Stanley, east of Chester-le-Street, Stoneleigh care home offers personalised residential and residential dementia care to older people. The lovely home offers many ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
Rose Court Care Home
44/48 Water Street, Radcliffe, Manchester M26 4DF 
9.9 147 reviews
Rose Court Care Home, Manchester, Greater Manchester
"I cannot Thank the Care team and Nurses enough for their care and attention of my Dad. He was a resident for nearly 2 Years, he was made to…"   Read all 147 reviews
  • from £1,249 / week
  • 109 Rooms
Location Type Care Home

Rose Court care home, conveniently situated within a residential area of Radcliffe in Manchester, offers a warm and welcoming environment where residents receive high quality residential, nursing and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Thorn Springs
Collie Place, Houghton Regis, Dunstable LU5 6TW 
9.8 69 reviews
Thorn Springs, Dunstable, Bedfordshire
"Thorn Springs is a very special home. Firstly the care and attention given to residents is outstanding, the Managers and the amazing Care…"   Read all 69 reviews
  • from £1,668 / week
  • 66 Rooms
Location Type Care Home

Thorn Springs offers 24-hour, all-inclusive residential and dementia care in surroundings which create a great place to live. Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Aberpennar Court Care Home
Windsor Road, Miskin, Mountain Ash CF45 3BH 
Top 20 carehome award certificate
9.8 66 reviews
Aberpennar Court Care Home, Mountain Ash, Rhondda, Cynon, Taff
Top 20 carehome award certificate
"Outstanding care given, all staff very welcoming and accommodating. Food is outstanding, also cleanliness. Dad is very happy with all…"   Read all 66 reviews
  • from £1,012 / week
  • 47 Rooms
Location Type Care Home

Conveniently nestled in the village of Mountain Ash, near Miskin, Aberpennar Court is a welcoming, purpose-built care home that offers residential and nursing care. With a wealth of knowledge and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Charters Court Care Home
2 Charters Village Drive, East Grinstead RH19 2GW 
9.8 153 reviews
Charters Court Care Home, East Grinstead, Surrey
"My father is well looked after at Charters Court and has settled well. The care team have supported us on a journey as a family in…"   Read all 153 reviews
  • from £1,795 / week
  • 60 Rooms
Location Type Care Home

Charters Court Care Home, ideally situated in the luxurious Charters Retirement Village, in East Grinstead, West Sussex, delivers residential, nursing and residential dementia care. Set in a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
River Court Care Home
Explorer Drive, Watford WD18 6TQ 
9.8 128 reviews
River Court Care Home, Watford, Hertfordshire
"The staff are professional, allowing values and needs met. Medication is given at the right times. The food caters for all types, with…"   Read all 128 reviews
  • from £1,633 / week
  • 120 Rooms
Location Type Care Home

Offering residential, nursing and dementia care in a purpose built setting, River Court is a friendly and welcoming care home conveniently nestled in a residential area in Watford. Recently ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Ballumbie Court Care Home
Ballumbie Road, Ballumbie, Dundee DD4 0PD 
9.8 74 reviews
Ballumbie Court Care Home, Dundee, Angus
"Anytime I visit along with my wife the team at Ballumbie Court have always been welcoming. They are attentive to residents and always able…"   Read all 74 reviews
  • from £1,769 / week
  • 58 Rooms
Location Type Care Home

Nestled within the peaceful area of Dundee, Ballumbie Court Care Home offers personalised nursing dementia care to older people. With a hairdressing salon and fantastic activity and entertainment ... Read more

Older Person Care Permanent Care Respite Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Bankwood Care Home
Duffield Bank, Duffield, Belper DE56 4BG 
9.8 204 reviews
Bankwood Care Home, Belper, Derbyshire
"We chose to bring my dad here for end of life care. Prior to choosing this place, my mum and I dropped in unannounced on a Sunday. They…"   Read all 204 reviews
  • from £1,335 / week
  • 40 Rooms
Location Type Care Home

Bankwood care home is a warm and welcoming environment offering residential and nursing care. Set in the scenic Amber Valley in Derbyshire, the home offers stunning valley views which can be enjoyed ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Kirkby House Care Home
James Holt Avenue, Westvale, Kirkby, Liverpool L32 5TD 
9.8 108 reviews
Kirkby House Care Home, Liverpool, Merseyside
"Found all the staff to be very friendly helpful and professional nothing is to much trouble for them the care they give is evident as you…"   Read all 108 reviews
  • from £1,050 / week
  • 44 Rooms
Location Type Care Home

At Kirkby House care home, situated close to the centre of Kirkby in Liverpool, the team supports older people to lead their best lives with personalised residential dementia care. From Care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
St James' Park Care Home
Higher Street, Bradpole, Bridport DT6 3EU 
9.8 115 reviews
St James' Park Care Home, Bridport, Dorset
"Dad has been a resident of St James Park care home for almost 4 years, due to Parkinsons disease. They all look after him well. He likes…"   Read all 115 reviews
  • from £1,399 / week
  • 31 Rooms
Location Type Care Home

Offering residential and nursing care, St James' Park Care Home, located in the charming village of Bradpole, near Bridport on the beautiful Jurassic Coast, is a friendly and welcoming care home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Lauren Court Care Home
Shelley Road, Blacon, Chester CH1 5US 
9.8 111 reviews
Lauren Court Care Home, Chester, Cheshire
"My mum came to Lauren Court end of February after a long stay in hospital and we were immediately struck by the warmth shown to us by…"   Read all 111 reviews
  • from £1,099 / week
  • 48 Rooms
Location Type Care Home

Lauren Court care home, located in Blacon, on the outskirts of the beautiful city of Chester, provides personalised residential care to older people. Offering luxurious accommodation, round the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
Hinckley Park Care Home
67 London Road, Hinckley LE10 1HH 
9.8 188 reviews
Hinckley Park Care Home, Hinckley, Leicestershire
"I found everyone to be very helpful; nothing is too much trouble. The resident is happy in his surroundings and speaks highly of the care…"   Read all 188 reviews
  • from £1,318 / week
  • 40 Rooms
Location Type Care Home

Hinckley Park Care Home, overlooking Queen’s Park in Hinckley, Leicestershire, provides personalised residential and nursing care to older people. The carefully designed and purpose-built care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Forthbank Care Home
Drip Road, Kildean, Stirling FK8 1RR 
9.8 96 reviews
Forthbank Care Home, Stirling, Stirling
"My husband spent a year in the care of your staff at Forthbank. During this time, he was looked after with dignity, compassion and much…"   Read all 96 reviews
  • from £1,564 / week
  • 68 Rooms
Location Type Care Home

At Forthbank Care Home, located in peaceful residential area of Kildean, Stirling, the team provides personalised nursing and nursing dementia care to older people. The welcoming home offers a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Appleton Manor Care Home
Lingard Lane, Bredbury, Stockport SK6 2QT 
9.8 87 reviews
Appleton Manor Care Home, Stockport, Greater Manchester
"Polite proffessional. Dads made to feel comfortable all issues have been dealt with timely and the staff manaement are very welcoming The…"   Read all 87 reviews
  • from £1,341 / week
  • 59 Rooms
Location Type Care Home

Located on the outskirts of Stockport, in Bredbury, Appleton Manor care home offers personalised nursing and residential dementia care. The welcoming, purpose-built care home has a lovely indoor ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Primrose House Care Home
72 Crewe Road, Haslington, Crewe CW1 5QZ 
9.8 87 reviews
Primrose House Care Home, Crewe, Cheshire
"Susanne, Jas, and the whole team at Primrose House have been warm, welcoming, caring and professional from the first to the last. They took…"   Read all 87 reviews
  • from £1,559 / week
  • 42 Rooms
Location Type Care Home

At Primrose House care home, situated within the village of Haslington in Crewe, the caring and professional team support older people to lead their best lives with personalised dementia care. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Dementia Nursing Care
Abermill Care Home
Thomas Street, Abertridwr, Caerphilly CF83 4AY 
9.8 163 reviews
Abermill Care Home, Caerphilly, Caerphilly
"The staff are amazing, they are always so helpful and caring. My nan is well taken care of and I never have to worry in the sligh…"   Read all 163 reviews
  • from £1,207 / week
  • 38 Rooms
Location Type Care Home

Abermill care home, nestled in the heart of the village of Abertridwr, near Caerphilly, provides personalised residential and residential dementia care to older people. Having been tastefully ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Adelaide House Care Home
36 Hersham Road, Walton-on-Thames KT12 1JJ 
9.8 109 reviews
Adelaide House Care Home, Walton-on-Thames, Surrey
"Mum was cared for in the manner which a son would desire. All of the boxes are ticked excellent. Importantly for mum, she could see that…"   Read all 109 reviews
  • from £1,449 / week
  • 30 Rooms
Location Type Care Home

Nestled within the quiet surroundings of Walton-on-Thames, Adelaide House care home offers personalised residential and nursing care to older people. With sitting rooms and space for residents to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Roby Lodge Care Home
Tarbock Road, Huyton, Liverpool L36 5XW 
9.8 99 reviews
Roby Lodge Care Home, Liverpool, Merseyside
"My mum has been staying at Roby Lodge for about a month now. We have found all of the staff very friendly and welcoming, and it's lovely to…"   Read all 99 reviews
  • from £1,038 / week
  • 40 Rooms
Location Type Care Home

Nestled within the popular area of Huyton, on the outskirts of Liverpool, Roby Lodge Care Home offers personalised residential dementia care to older people. Boasting a host of places in which to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Foley Grange
Silverwoods Way, Kidderminster DY11 7DT 
9.8 71 reviews
Foley Grange, Kidderminster, Worcestershire
"An ideally placed purpose built building for delivering care to the elder. Clean, fresh ,relaxed and friendly environment when you go…"   Read all 71 reviews
  • from £1,488 / week
  • 66 Rooms
Location Type Care Home

Foley Grange care home in Kidderminster is a warm and friendly care home offering residential care, specialised dementia care and respite care. Their staff are caring and compassionate and they ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Lothian House Care Home
Clyde Terrace, Spennymoor DL16 7SG 
9.8 214 reviews
Lothian House Care Home, Spennymoor, Durham
"I can't complain about my father's care the carers are outstanding and very understanding he is upstairs in lothium house and he is happy…"   Read all 214 reviews
  • from £1,286 / week
  • 48 Rooms
Location Type Care Home

Located in the heart of Spennymoor, Lothian House care home offers personalised residential and residential dementia care to older people. The lovely home offers many facilities for residents to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Swallownest Care Home
Chesterfield Road, Swallownest, Sheffield S26 4TL 
9.8 138 reviews
Swallownest Care Home, Sheffield, South Yorkshire
"My 101 year old mother has been in several care homes over the last couple of years and Swallownest is the best by far. The atmosphere…"   Read all 138 reviews
  • from £852 / week
  • 65 Rooms
Location Type Care Home

Swallownest Care Home, ideally located in the attractive village of Swallownest, just four miles from Rotherham, supports older people to lead their best lives with personalised residential and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Acorn Meadow Care Home
420 Manchester Road, Lostock Gralam, Northwich CW9 7QA 
9.8 101 reviews
Acorn Meadow Care Home, Northwich, Cheshire
"Staff are so caring with residents, plus family and friends that go into the care home. The activities are amazing, helps to keep them…"   Read all 101 reviews
  • from £1,317 / week
  • 48 Rooms
Location Type Care Home

Acorn Meadow care home, situated in the beautiful part of Lostock Gralam, Northwich, supports older people to lead their best lives with personalised residential dementia care. This ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Cadley Hill View
121 Darklands Road, Swadlincote DE11 0PQ 
9.8 96 reviews
Cadley Hill View, Swadlincote, Derbyshire
"Excellent facility really caring with the residents and informative to family Food is excellent and variable The staff really look…"   Read all 96 reviews
  • from £1,726 / week
  • 66 Rooms
Location Type Care Home

Cadley Hill View care home in Swadlincote is a friendly, home for people requiring care and support. Trained staff cater to residents' individual needs and interests. Residents can enjoy ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care

HC-One Reviews (27209)

9.5

HC-One has a Group Review Score of 9.5 (9.516) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

Overall Experience
  • 20434
  • 5997
  • 521
  • 122
  • 135
Date Published
  • 27209
  • 1387
  • 2647
  • 5517
  • 21692
Reviewer Connection to HC-One
  • 9771
  • 4490
  • 2399
  • 1453
  • 1443
  • 1001
  • 910
  • 862
  • 818
  • 794
  • 450
  • 360
  • 359
  • 344
  • 337
  • 332
  • 174
  • 158
  • 142
  • 109
  • 75
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  • 62
  • 33
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  • 26
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  • 17
  • 15
  • 13
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  • 9
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  • 5
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  • 1
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Review of

Primrose House Care Home

from Karen M (Friend of Resident) published on 22 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are wonderful - mum can be a challenge and are so amazing with her - can't praise them enough for the care that they provide for her. We are grateful for the care and attention they give her and they keep us fully updated about her
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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  • Safety / Security
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  • Value for Money
Review of

Richmond House Care Home

from J P (Grandson of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On behalf of my grandma I can say that her time at Richmond House has been a progressive experience. She will be leaving being able to walk unassisted, dressing herself and feeding herself. After undergoing a spinal operation this is fantastic for my grandma and family as she will be returning home
soon. All of this is due to the caring and attentive staff and physios.
  • Facilities
  • Care / Support
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  • Treated with Dignity
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Review of

Cedar House Care Home

from Paul M (Son of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience has always been very good. The carers are all so very good and caring and always answer every question with care. The management always keep me informed if there is a problem. Everyone excellent. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Review of

Mountview Care Home

from E M (Daughter of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been at Mountview for over 3 years. She has always been very happy here, and as a family, we have been happy with the care and support given to her. There are always plenty of activities available to the residents, but Mum enjoys staying in her room, which she thinks is lovely. Staff do try
to get her involved and sometimes succeed!
Reply from ramla abdullahi, Area Director at Mountview Care HomeThank you for your lovely comments about the care and support provided in Mountview. I will make sure to pass your kind words to the staff and management team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Rooms
  • Value for Money
Review of

Woodthorpe Lodge

from Dave M (Son of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were desperate to get my dad into a care home as he was falling all the time and getting confused, Woodthorpe sorted it all out in a day. My dad was admitted the care he has received has been amazing. All the staf have been absolutely lovely we can't thank them enough.The home is spotless and the
food has been great.Thank you all.
Reply from ramla abdullahi, Area Director at Woodthorpe LodgeThank you for your kind comments. Its great to hear that your father has settled and you feel that he is receiving excellent care. I will make sure to pass your lovely comments to the staff and management team.
  • Facilities
  • Care / Support
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  • Treated with Dignity
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  • Value for Money
Review of

Woodthorpe Lodge

from D B (Daughter of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are always made to feel very welcome when we visit mum. All the staff are very kind and helpful and always go the extra mile. Mum has settled into the home, has many friends and is very happy. Special thanks to the wonderful staff for organising a wonderful wedding celebration for our daughter and
her new wife, so our mum could share. Please accept our grateful thanks.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Woodthorpe LodgeDear Debs.
Thank you so much for your kind words. We're delighted to hear that your mum is so happy and well settled with us, and that you always feel welcome when you visit. It means a great deal to our team to know their care and effort make a difference. We're especially pleased we could help make the wedding celebration so special for your family. Your thanks will be shared with all the staff.
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  • Treated with Dignity
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  • Safety / Security
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  • Value for Money
Review of

Lydgate Lodge

from A O (Daughter-in-law of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lydgate Lodge had really nice 'feel' about it from my first visit. The staff are great and always had time for a chat it I ever needed to ask anything. A big positive was the consistency of carers I got to know them on first name terms which made it so much easier on some pretty tough visits. Nothing
is ever perfect but the manahement were always open to listening to any concerns, although it was only a few months of care we couldn't wish for a better final few months for our loved family member.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Lydgate LodgeDear AO,
Wed like to extend our appreciation to you for taking the time to leave us such a wonderful review.
Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
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  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Review of

Cedar Court Care Home

from Sacha L (Daughter of Resident) published on 22 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Dad has been at cedar court since August 2025. He is a very fussy eater and Rachael the chef is amazing and has gone above and beyond to ensure that he has food that he likes and can eat, nothing is ever to much trouble.
The original care team from when my Dad first moved in have been amazing.
Tia, Sachin and Reema are always smiling and keeping up morale, Mo and Sue always ensure there's a cup of tea to hand along with a jam sandwich. Just to name a few as in general they are all amazing although clearly overworked, especially in recent weeks. These amazing people deserve more support and recognition for the amazing job they do.
Even the housekeeping team are on hand to help when needed.
Reply from Marvellous Bindura, Home Manager at Cedar Court Care HomeThank you for your review and appreciating the staff
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Review of

Moss View Care Home

from David R (Son-in-law of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care.
Staff and management all very good.
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Review of

Greenfield Park Care Home

from Gordon M (Son of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely, caring and attentive staff. Excellent facilities and activities. Our father has been a resident for over 2 months and has settled in well. As a family we are very happy with how well he has settled.
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Review of

The Birches Care Home

from Katrina G (Daughter of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been resident in The Birches for 5 weeks now and I couldn't be more impressed. The transition was so quick and easy and mum has settled in so well, feeling at home very quickly. The staff are all fantastic - so welcoming and kind - special mentions to Patience and Angie - and they always
stay in contact with me keeping me in the loop and making sure mums care is right. Thank you to all at The Birches.
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Review of

Tranent Care Home

from N G (Friend of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my family friend has arrived at Tranent Care Home she has been tried with dignity and compassion. Staff have been very attendive. Myself and other relatives have been made to feel welcome. Her care needs have been met to a very high standard. She has been really enjoying all her meals since moving
into the care home.
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Review of

Eastbourne House Care Home

from Michael W (Son of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother had multiple health issues, very poor mobility, dementia and could be very difficult. The care she received from the staff was first rate, they provided a friendly, supportive and loving environment for my mother in the last three years of her life.
It is difficult to make a judgment on
value for money, but the overall cost was very high.
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Review of

Pendleton Court Care Home

from Julie B (Wife of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always find the staff very helpful and friendly. Lovely grounds to sit out in in the sunshine. The events lady goes above and beyond to entertain the residents.
Overall, a lovely place.
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Review of

Pendleton Court Care Home

from Terrence P (Friend of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean, nice staff. Well run and thoughtfully run.
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Review of

Pendleton Court Care Home

from P S (Nephew of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Quiet in the daytime unless activities on. (Group of the children are here.)
When activities are on lots of interest.
Leslie good at her job.
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Review of

Hinckley Park Care Home

from Helen L (Partner of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found everyone to be very helpful; nothing is too much trouble. The resident is happy in his surroundings and speaks highly of the care he receives.
Reply from Nadine Webster, Home Manager at Hinckley Park Care HomeThank you so much for taking the time to complete a review, your feedback is very much appreciated.
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Review of

Avon Court Care Home

from D H (Niece of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has recently moved into Avon Court, and this was our first time of visiting. We were immediately impressed by the warmth of the staff and the homely atmosphere. We arrived just as my aunt was about to have lunch, and we were taken to see her in the dining room, which was laid out like a proper
restaurant - a lovely touch. The staff were actively engaging with her, getting her more involved with the other residents and activities. They were extremely attentive to her needs and very welcoming towards us.
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Review of

Avon Court Care Home

from S H (Niece of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was my 1st time of visiting my aunt-in-law at Avon Court Care Home. From when we rang the doorbell to our leaving, the whole experience was positive. The welcome when we arrived was warm and the staff member knew where my aunt was and what she was doing. The staff were very kind and caring to the
resident as well as being very helpful to us - the visitors! A great 1st impression!
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Review of

Leighton Court Care Home

from Diana T (Wife of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been this warm and welcoming care home for over a year now and I know I made the right choice. I'm so happy with not only the care assistants but all the staff, who are always happy to help and support. They genuinely care about his well being and this is so reassuring.
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Awards / Recognitions (7)

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