Care Homes Owned by Care UK

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Care UK
Care UK have been supporting people to live fulfilling lives for 40 years. They care for older people in warm, friendly and comfortable care homes across England, Wales and Scotland.

Their 10,500-plus colleagues provide a wide range of quality care services, ranging from residential and nursing care, to specialist dementia care, respite care and compassionate end-of-life care. While they care for some 7,000 people in over 150 care homes, each resident receives care and support that’s tailored to their individual needs, interests and wishes.

Care UK Locations (181)

181 Care Homes and Adult Day Care Centres owned by Care UK
Queen's Court

1 Dedworth Road, Windsor SL4 5AZ 

9.9 76 reviews
"A lovely care home for my uncle. The staff are very caring to both residents and their families; nothing is to much trouble. The facilities…"   Read all 76 reviews
Location Type Care Home

Located close to the heart of historic Windsor, Queen's Court provides round-the-clock care services for older people, including permanent and respite residential, nursing, and dementia care. Each bedroom at the Windsor care home has en-suite facilities… Read more about Queen's Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 62 Rooms
  • from £1,838 / week
Mercia Grange

538 Lichfield Road, Four Oaks, Sutton Coldfield B74 4EH 

9.9 118 reviews
"Walking into the care home, I was immediately struck by the cleanliness, not only inside the home but also on approaching the entrance way.…"   Read all 118 reviews
Location Type Care Home

Mercia Grange in Sutton Coldfield provides a full range of round-the-clock care for older people. The dedicated team offers residential, nursing and dementia care on a short-term or permanent basis. Residents can enjoy a superb lifestyle thanks to… Read more about Mercia Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 67 Rooms
  • from £1,795 / week
Broadwater Lodge

125 Summers Road, Farncombe, Godalming GU7 3BF 

9.9 45 reviews
"We were so worried about moving mum into a home but she has settled into Broadwater Lodge and is surrounded by love and caring wonderful…"   Read all 45 reviews
Location Type Care Home

Broadwater Lodge offers 'Outstanding' specialist dementia, residential and short term respite care. The care home team in Godalming, Surrey, does everything possible to ensure that residents enjoy a superb quality of life. The home was rated ‘outstanding’… Read more about Broadwater Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 67 Rooms
  • from £1,818 / week
Silversprings

Tenpenny Hill, Thorrington, Colchester CO7 8JG 

9.9 153 reviews
"Greeted warmly by the reception. Ushered into the lounge to wait for the resident. Passed through tastefully decorated spaces and a…"   Read all 153 reviews
Location Type Care Home

Silversprings care home in Thorrington, Essex, is encompassed by stunning landscaped gardens. The kind and compassionate team at the home delivers personalised care services, including residential, nursing, dementia and short-term respite care, offering… Read more about Silversprings

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 64 Rooms
  • from £1,525 / week
Glastonbury Court

Glastonbury Road, Bury St Edmunds IP33 2EX 

9.9 88 reviews
"My cousin had a fall at home recently, resulting in a brief stay in hospital. On his release, we decided that a spell of respite care would…"   Read all 88 reviews
Location Type Care Home

Rated ‘Outstanding’ by the CQC (February 2022), Glastonbury Court is a purpose-built, modern care home in Bury St Edmunds that offers exceptional care. The Suffolk-based home offers a wide range of services for older people, including permanent and respite… Read more about Glastonbury Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Mental Health
  • 60 Rooms
  • from £1,733 / week
St Vincent's House

49 Queen Caroline Street, Hammersmith, London W6 9QH 

9.9 71 reviews
"My mum has been a resident at St Vincent's since April this year. It was a difficult and confusing time for her, but the staff at St V's…"   Read all 71 reviews
Location Type Care Home

St Vincent's House has a real family feel and everyone is friendly and welcoming. The knowledgeable team provides personalised nursing and dementia care for older people on a permanent or respite basis. The home is light and airy with beautiful facilities… Read more about St Vincent's House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 92 Rooms
  • from £1,877 / week
Charlton Lodge

3 Buttercup Road, Wantage OX12 7GD 

9.9 37 reviews
"I have been very impressed with the friendliness, professionalism and standard of all the staff I have encountered when visiting my mother.…"   Read all 37 reviews
Location Type Care Home

Charlton Lodge is a new, purpose-built care home in Wantage, Oxfordshire. The experienced and dedicated team offer high-quality residential and dementia care on a permanent and respite basis. They also offer convalescent and compassionate end of life… Read more about Charlton Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 72 Rooms
  • from £1,631 / week
Davers Court

Shakers Lane, Bury St Edmunds IP32 7BN 

9.9 140 reviews
"I want to take this opportunity to thank the team for excellent help and advice in restoring my sister to much of a level of function of…"   Read all 140 reviews
Location Type Care Home

Davers Court care home in Bury St Edmunds, Suffolk, is a modern, purpose-built facility that provides residential, dementia and short-term respite care for older people in beautiful surroundings. The Suffolk home has stunning lounges, a modern cafĂ©,… Read more about Davers Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 60 Rooms
  • from £1,733 / week
Heathlands House

442 Bullen Close, Cambridge CB1 8YU 

9.9 63 reviews
"I stayed with Heathlands House from 8th October to 22nd October to recover from a bad fall in Spain. The care I received was excellent. The…"   Read all 63 reviews
Location Type Care Home

Heathlands House care home offers a wide range of care for older people in luxurious surroundings, from residential and nursing care through to dementia care and short-term respite. Located in Cherry Hinton, Cambridge, the home provides support for your… Read more about Heathlands House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • 64 Rooms
  • from £1,899 / week
Parsons Grange

Westall Street, Shinfield, Reading RG2 9AU 

9.9 111 reviews
"Good to see my friend, Helen, and sit and have a cup of coffee with her. Staff very helpful and friendly.…"   Read all 111 reviews
Location Type Care Home

The skilled team at Parsons Grange, a purpose-built care home in Shinfield, provides high-quality residential, nursing and dementia care that is tailored to individuals' needs and wishes. The luxurious home features a cafĂ©, bar, hair and beauty salon… Read more about Parsons Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 68 Rooms
  • from £1,999 / week
Skylark House

St Marks Lane, Horsham RH12 5PU 

9.9 137 reviews
"Gillian arrived at Skylark 24th April 2025 went into room with garden views and door access to garden, the staff were exemplary. Everything…"   Read all 137 reviews
Location Type Care Home

The skilled team at Skylark House in Horsham, West Sussex, provides an extensive range of care services, from residential and nursing care through to dementia and end of life care. Every resident is treated with dignity and respect and receives care… Read more about Skylark House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 82 Rooms
  • from £1,911 / week
Manor Lodge

Manor Road, Chelmsford CM2 0EP 

9.9 153 reviews
"My Mother was due to have hip repair surgery but complications arose when it was identified that she had a serious infection around the hip…"   Read all 153 reviews
Location Type Care Home

Manor Lodge is a modern and welcoming care home in Chelmsford that delivers permanent and respite nursing, residential and dementia care. The purpose-built home has fantastic facilities, including a cafĂ©, cinema, hair salon and a little shop. It also… Read more about Manor Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 120 Rooms
  • from £1,824 / week
Winchcombe Place

Maple Crescent, Newbury RG14 1LN 

9.9 118 reviews
"Mum spent 6/7 months st Winchcombe after a spell of ill health & not being able to cope in her own home anymore. From day one Mum…"   Read all 118 reviews
Location Type Care Home

Winchcombe Place in Newbury is a purpose-built care home offering high-quality residential care and respite care for older people, including those who are living with dementia. Each en-suite bedroom has its own flat screen TV, phone and internet connections,… Read more about Winchcombe Place

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 80 Rooms
  • from £1,776 / week
Britten Court

Love Road, Lowestoft NR32 2NY 

9.9 79 reviews
"All staff are very helpful and caring. The care home is really clean and tidy and I feel happy my mum is safe and being cared for at…"   Read all 79 reviews
Location Type Care Home

The skilled team at Britten Court provides high-quality care that is fully personalised to each resident. Care services range from respite and residential to nursing and dementia care. There is also a day club offering care and companionship for people… Read more about Britten Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 80 Rooms
  • from £1,739 / week
Newbury Grove

370 London Road, Newbury RG14 2QH 

9.9 89 reviews
"It was a hard decision to move Mum to a care home but Newbury Grove were brilliant with her and us from the start. Mum was treated with…"   Read all 89 reviews
Location Type Care Home

Newbury Grove offers quality nursing, dementia and residential care on a permanent and short-term basis. The home is close to Newbury town centre in a pleasant residential area, and is arranged into smaller suites with stylish dining rooms and lounges… Read more about Newbury Grove

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • 68 Rooms
  • from £1,776 / week
Cuttlebrook Hall

1 Stock Road, Eastern Bypass, Thame OX9 3SP 

9.9 64 reviews
"My Mum had two weeks' respite care at Cuttlebrook Hall. Her room and all the facilities were outstanding and I was very impressed with the…"   Read all 64 reviews
Location Type Care Home

Cuttlebrook Hall care home in Thame offers a comprehensive range of high-quality care services for older people, all in a luxurious, purpose-built setting. The experienced and passionate team provides residential, dementia, and respite care with every… Read more about Cuttlebrook Hall

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 68 Rooms
  • from £1,750 / week
Mildenhall Lodge

St John's Close, Mildenhall, Bury St Edmunds IP28 7NX 

9.9 123 reviews
"Overall, very impressed with the level of care from the staff at all levels and the general welcoming ambience of the home.…"   Read all 123 reviews
Location Type Care Home

Mildenhall Lodge care home provides the best personalised residential, nursing and dementia care for older people on a short-term or permanent basis. The purpose-built care home has been designed to offer comfort in luxurious surroundings. Bedrooms… Read more about Mildenhall Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 60 Rooms
  • from £1,689 / week
Bowes House

25 Battle Road, Hailsham BN27 1DU 

9.9 187 reviews
"My husband had respite stay at Bowes House recently. On our initial look around, I felt reassured that he would feel comfortable there.…"   Read all 187 reviews
Location Type Care Home

The skilled team at Bowes House provide expert nursing, residential and specialist dementia care on a permanent and respite basis. They also offer compassionate end of life care. Residents can enjoy newly refurbished facilities, including beautiful… Read more about Bowes House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 90 Rooms
  • from £1,733 / week
Highmarket House

North Bar Place, Banbury OX16 0TD 

9.9 154 reviews
"From the moment my wife first entered Highmarket House for respite care all the staff and management introduced themselves to greet her…"   Read all 154 reviews
Location Type Care Home

Highmarket House is a purpose-built setting close to the centre of Banbury, providing the latest in luxurious facilities combined with high-quality care. The dedicated and skilled team offers a full range of residential care for older people, including… Read more about Highmarket House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Palliative Care
  • 73 Rooms
  • from £1,703 / week
Millers Grange

Curbridge Road, Witney OX28 5HR 

9.9 114 reviews
"From the day of arrival 3 years ago my wife and I were made to feel welcome. All the staff, from the managers down, have been kind and…"   Read all 114 reviews
Location Type Care Home

Millers Grange care home in Witney offers a variety of care services for older people, including residential, dementia care and short-term respite care. Millers Grange is a home from home, where your loved one's individually styled, en-suite bedroom… Read more about Millers Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 52 Rooms
  • from £1,784 / week
Ponteland Manor

Thornhill Road, Ponteland, Newcastle upon Tyne NE20 9PZ 

9.9 72 reviews
"My mum was a resident with nursing care at Ponteland Manor for 5 years. She arrived from another local care home in a neglected state, very…"   Read all 72 reviews
Location Type Care Home

Ponteland Manor is a purpose-built care home surrounded by countryside and landscaped gardens. The home provides permanent residential and nursing care as well as offering short-term respite care. Each spacious ensuite bedroom can be personalised… Read more about Ponteland Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 52 Rooms
  • from £1,395 / week
Bickerton House

Warfield Road, Bracknell RG12 2JA 

9.9 59 reviews
"My mother was at Bickerton for 2.5 years. She was well looked after by the staff, who are great, and the facilities were excellent.When she…"   Read all 59 reviews
Location Type Care Home

Bickerton House in Bracknell, Berkshire, is a purpose-built care home with its own hair salon, coffee shop and cinema. Relaxing lounges, landscaped gardens, and bedrooms with en-suite facilities, all add to the level of luxury that residents can enjoy. The… Read more about Bickerton House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 77 Rooms
  • from £1,784 / week
Long Stone Manor

107 Manchester Road, Wilmslow SK9 2JH 

9.9 15 reviews
"When my husband, who has Alzheimer's, came here at the beginning of August he was made so welcome. He settled in quite quickly and never…"   Read all 15 reviews
Location Type Care Home

Care UK’s Long Stone Manor care home in Wilmslow, Cheshire offers a comprehensive range of high-quality care services for older people in truly luxurious surroundings. The Wilmslow care home offers short-term and permanent residential, nursing and… Read more about Long Stone Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 60 Rooms
  • from £1,795 / week
Parker Meadows

7 Parker View, Redlands Lane, Fareham PO16 0AF 

9.9 112 reviews
"I couldn't have wished for my husband (and myself) to be better cared for during his 8 month stay in nursing care at Parker Meadows. We…"   Read all 112 reviews
Location Type Care Home

Parker Meadows is a beautiful, purpose-built care home in Fareham, offering high-quality residential, nursing and dementia care. Furnished to a high standard, the Hampshire home offers a homely yet luxurious environment, with facilities including… Read more about Parker Meadows

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 89 Rooms
  • from £1,675 / week
Pinetum

Valley Drive, Countess of Chester Health Pk, Liverpool Road, Chester CH2 1UA 

9.9 52 reviews
"Mum was admitted to Pinetum Chester for rehab after breaking her hip and spent over 3 months there. The quality of the professional &…"   Read all 52 reviews
Location Type Care Home

Located in the grounds of the Countess of Chester Hospital, Pinetum is a comfortable, purpose-built home. The skilled team provides nursing and respite care for older people, including those who are living with the early stages of dementia. In addition… Read more about Pinetum

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 45 Rooms
  • from £1,835 / week
Carpathia Grange

2 Southampton Road, Hythe, Southampton SO45 5GQ 

9.9 125 reviews
"After 2 years in Carpathia Grange my Mum has just passed away. Mum increasingly suffered with dementia during this period and I cannot…"   Read all 125 reviews
Location Type Care Home

Carpathia Grange in Hythe, Southampton is a state-of-the-art, purpose-built care home where everything is designed to enable residents to enjoy a fulfilling lifestyle. The home has its own hair and beauty salon, cafĂ© and cinema, plus beautifully furnished… Read more about Carpathia Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • 62 Rooms
  • from £1,768 / week
Cathkin House

147 Glasgow Road, East Kilbride, Nerston, Glasgow G74 4PA 

9.9 59 reviews
"The management and staff at Cathkin House are superb. They are caring and very respectful of the residents. The facilities are more than I…"   Read all 59 reviews
Location Type Care Home

Cathkin House offers contemporary and homely facilities and quality care with a warm welcome. The skilled team provides expert nursing care for older people, some of whom are also living with mild dementia. The purpose-built care home is warm and… Read more about Cathkin House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 44 Rooms
  • from £1,475 / week
Edgbaston Manor

Speedwell Road, Edgbaston, Birmingham B5 7PR 

9.9 144 reviews
"This home is outstanding. The care my uncle is receiving is wonderful. Care is at the heart of all the staff's thought. Little extras, acts…"   Read all 144 reviews
Location Type Care Home

Edgbaston Manor provides dedicated residential, nursing and dementia care of the highest standard on a permanent and respite basis. The home offers luxury interiors and facilities including a cinema room, hair salon and a beautiful rooftop terrace.… Read more about Edgbaston Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 70 Rooms
  • from £1,385 / week
Ambleside

Evesham Road, Dodwell, Stratford-upon-Avon CV37 9TG 

9.8 99 reviews
"Mum has been in Ambleside for 6weeks now, has really settled in well. I am so pleased to see a real change in her, she has had a very…"   Read all 99 reviews
Location Type Care Home

Ambleside is a purpose-built Care UK home in Stratford-upon-Avon. The care home provides professional and personalised residential care, as well as short-term respite care and sensitive end of life care. The superbly decorated interiors include a… Read more about Ambleside

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 60 Rooms
  • from £1,699 / week
Sherwood Grange

1a Robin Hood Lane, Kingston Vale, London SW15 3PU 

9.8 111 reviews
"My husband was a resident at Sherwood Grange for 3 years. During his time there I visited nearly every day and got to know know the…"   Read all 111 reviews
Location Type Care Home

Sherwood Grange is a modern and luxurious care home in Kingston Vale, South London, offering high-quality residential, dementia and short-term respite care. Residents live active and fulfilled lives with a range of superb facilities, including a cinema,… Read more about Sherwood Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 59 Rooms
  • from £1,995 / week

Care UK Reviews (14361)

9.7

Care UK has a Group Review Score of 9.7 (9.680) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.

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Review of

Magdalen Park

from Martin D (Son of Resident) published on 23 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience to date has been excellent. At a time that I have not experienced previously I feel that all my members of staff I have dealt with have been totally professional. Nothing is too much trouble and my mum has been treated with total respect and dignity.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Ferndown Manor

from Darren B (Son of Resident) published on 23 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very approachable, helpful and kind. Always on hand, and my mum is well looked after. Jackie has been a constant positive part of my mum's care, always there to offer kind words and advice, a great reception team, always welcoming, i.e., Suzie.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Abney Court

from Vivien G (Sister of Resident) published on 23 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very impressed by all the staff, they seem to have a very happy environment, which to my mind can only enhance the quality of care given to the residents. I like also the many activities that are on offer to all the residents. I cannot really say anything else because I really, really rate
Abney Hall, may you continue for years to come.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Perry Manor

from C W (Daughter-in-law of Resident) published on 23 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home has been amazing. Have gone above and beyond for Linda and relatives. Very clean here and always have a hot/cold drink available. Always a member of staff to speak to, every person I have met working here has greeted me with a smile, especially the Bluebell suite manager who has been wonderful
to our family. Overall, a faultless experience with staff and home.
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Review of

Forrester Court

from A S (Daughter of Resident) published on 23 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my father moved into Forrester Court, I have seen a significant improvement in his overall health, wellbeing and stability. The environment seems to suit him very well and he has settled far better than I expected, especially considering his cognitive difficulties. This is the most settled, calm,
and safe I have seen him in a long time.
The routine, structure and consistency have clearly helped him. He appears more relaxed, engaged and less confused. Staff have been supportive and patient with him and it is reassuring to know that he has people around him who understand his needs and respond appropriately.
Forrester Court has provided the stability he could not achieve at home. The improvements in his behaviour, mood and daily functioning show that this setting is meeting his needs in a way that feels safe and consistent.
I appreciate the efforts of the team and I am grateful for the positive impact this placement has had on him.
Thankyou to everyone at Forrester Court.
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Review of

Ferndown Manor

from Tim S (Friend of Resident) published on 23 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall experience as a visitor is excellent. The resident I visit is sometimes left in bed in the mornings quite late. He needs to be got up earlier.
Staff are all friendly, and there is a good ambience in the communal lounge whenever I visit.
Reply from Samantha Debenham, Reviews Team at Ferndown ManorThank you for sharing your thoughts regarding Ferndown Manor. Your kind words about our staff and our home are greatly appreciated.

Please be advised that the care team work hard to assist residents with their daily routines in accordance with their individual care plans. Where a resident may wish to delay certain tasks such as personal care, or decline them completely, staff will always respect their decision.

We would like to assure you that the Care Team is always happy to address any concerns and provide explanations if your loved one's daily routine may have not been followed as usual that day. Additionally, the Home Manager has an open-door policy and is glad to discuss any wider concerns you may have in regard to your loved one's care.
Once again, thank you for sharing your feedback for Ferndown Manor. Your input is invaluable to us.
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Review of

Hollins Park

from Marjory P (Wife of Resident) published on 22 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Exceptional care from carers, nursing staff and management carried out with compassion, patience, in a friendly manner. They are always 'a step ahead of me' with my husbands needs. This takes a tremendous weight of worry off my shoulders knowing that my husband is so well looked after and treated with
dignity at all times.
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Review of

Ponteland Manor

from Dawn G (Daughter of Resident) published on 22 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was a resident with nursing care at Ponteland Manor for 5 years. She arrived from another local care home in a neglected state, very unwell and we didn't think she would survive. However, the nursing care, love and compassion shown to my mum from the start at Ponteland was outstanding.
Every
member of the team showed these qualities throughout, including the carers, nurses, catering, cleaners, manager and reception. They treated her with great respect, dignity and as part of their family. It didn't matter which job their description was, they all acted as carers to each individual resident. They would join in on activities and had many interesting conversations with the residents, when mum passed everything was made as dignified, understanding a easy for the relatives, offering a shoulder to cry on. I was very touched by the words of condolences and comfort given by the staff. A very long thank you to each and individual member of the team for helping mum and our family throughout this difficult time.
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Review of

Perry Manor

from Adam D (Son of Resident) published on 22 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum has been at Perry Manor we as a family have been very happy with the level of care she has received, all the staff seem to tend to Mum's needs and know her very well. The manager of the Bluebell Suite I would like to especially praise, he goes above and beyond and nothing is too much trouble,
he sits and talks and answers all our questions. The home is always of a clean standard.
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Review of

Perry Manor

from Sandra Y (Sister of Resident) published on 22 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is amazing. From the kitchen to the cleaners, to all the carers. Everybody cares and every resident matters. The Bluebell Suite manager in particular is the most caring, gentle, trustworthy soul who Linda would shout from the rooftops about if she could. Thank you! x
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Review of

Mountbatten Grange

from David S (Son of Resident) published on 22 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Mountbatten Grange for 18+ months and is happy, safe and engaged with the community. We're all very satisfied with the care and attention that she receives on a daily basis. The staff are attentive, caring, compassionate and fun.
Her friends and the rest of my family
enjoy visiting her but more importantly, cannot express how grateful we are to now that she is safe and being well looked after.
She moved into the facility having been taken ill and spending several weeks in hospital. Since moving to Mountbatten, the improvements to her health and overall well-being are marked. The daily activities keep her mind sharp and she enjoys the entertainment and pamper days.
I visited a number of places before we settled on Mountbatten and we're all very happy with the decision.
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Review of

Larkland House

from G N (Resident) published on 22 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All good, staff very good.
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Review of

The Potteries

from A W (Daughter of Resident) published on 22 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has lived at The Potteries for just over 5 years. During this time her care has been excellent and the support for the family has been decorated with new furniture too which is very welcome. The current staff are all so friendly and the food is excellent.
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Review of

Cairdean House

from Colin W (Husband of Resident) published on 22 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife's dementia was accelerating and it was becoming increasingly difficult to look after her at home, even with the help of visiting carers. So I booked her into Cairdean. I took her there in my car and was met at the front door by staff with a wheel chair. We were taken to her very well appointed
room. She was given a most comfortable reclining wheelchair so it is now easy to move her around the home. The staff are so kind and caring, not only to my wife but also to me. The facilities are first rate, with a comfortable cafe where a wide range of activities is laid on. Visiting singers, a Christmas party and other entertainment. The food is exceptional, enticing menus for lunch and dinner - they even allow me to partake! I am also being given a Christmas meal with my wife on the day. It was a wrench for me to see my wife depart our home, but I am very happy she is now in the right place. Wonderful caring staff, excellent facilities, great food, lovely for my wife and for me also.
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Review of

Stanecroft

from Tony R (Son-in-law of Resident) published on 22 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My ex step Mother passed away peacefully on Friday 12th December. She was 96 years old and had two carers with her. She had been in Stanecroft for over 4 years. ALL the staff have been fantastic. This goes from the kitchen staff, cleaners, handyman, carers. Accounts department and the management. I
would recommend this care home to anyone. On top of the usual day/ night care they have an activities every day. Trips out. Even an in house hair dresser. A Big Thank you
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Review of

Brook Court

from P P (Wife of Resident) published on 19 December 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Residents looked after with dignity and care.
Carers are very thorough. Food very good. Activity girls are very good.
Home has been refurbished to a high standard.
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Review of

Ambleside

from Dawne S (Daughter of Resident) published on 19 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Ambleside for 6weeks now, has really settled in well. I am so pleased to see a real change in her, she has had a very difficult year especially the last 6months. Loosing her husband of 74years dealing with ill health and numerous trips to hospital. At last she can relax and let all
the very kind staff look after her, which they do right from management, all carers, kitchen staff, and of course the kind maintenance man and gardener man who waves to her when he passes her window. She participates in the activities which the home put on again by very hard working staff.
She has had a change of room, now in a lovely newly decorated and all new furniture, the staff concern moved all her possessions, the family did not have to worry about anything.
Finally I would really recommend their coffee and cake station a lovely touch.
Reply from Staci Reeson, Reviews Team at AmblesideThank you very much for taking the time to leave a review, we are very happy that mum has settled in so well, your family are a fantastic addition to ours here at Ambleside. It has been a real pleasure to get to know you all. We will see you in the Bistro for coffee and cake very soon.
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Review of

Bourley Grange

from S B (Daughter of Resident) published on 19 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was nervous about moving into a care home as she had been totally independent before circumstances changed and she needed to be in a environment where she was comfortable and looked after but still able to be a little independent.
Bourley Grange have been wonderful, within a week of mum moving
in she was so happy and enjoying herself. Mums just celebrated her 97th birthday and she was made to feel special, with an absolutely beautiful cake.
Day to day activities and outings are always fun. Food is always great and visitors are always welcome to join mum for lunch.
I can see how much mum is enjoying her new home and we are happy that we made the right choice with choosing Bourley Grange.
Reply from Leahanne Wilkinson, Reviews Team at Bourley GrangeHello
Thank you so much for taking the time to share such a lovely review. We're delighted to hear how well your mum has settled in and that she's feeling happy, comfortable, and able to enjoy her independence here at Bourley Grange.
It's especially wonderful to know that her 97th birthday was such a special celebration for her, we're so pleased she enjoyed the cake and the day. Hearing that she's enjoying the activities, outings, food, and the chance to share lunches with visitors really means a great deal to our whole team.
Thank you for trusting us with your mum's care. Knowing that you feel confident you made the right choice is incredibly rewarding for us, and we look forward to continuing to support your mum and make Bourley Grange feel like home for her.
Thank you from the whole team at Bourley Grange
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Review of

Ancasta Grove

from S N (Friend of Resident) published on 19 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
When I arrived at Ancasta Grove I was greeted by a lovely receptionist , the place was inviting and very clean.
Lovely decorated for Christmas and staff looked happy and even though they looked busy they stopped to chat.
I took my friend round the garden which is absolutely beautiful even at this
time of year.
Reply from Ellie Peters, Reviews Team at Ancasta GroveHi, thank you very much for taking the time to leave us feedback about your experience.
At Ancasta Grove Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK - Ancasta Grove team
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Review of

Kenilworth Grange

from C W (Wife of Resident) published on 19 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been in Kenilworth Grange for the last 3 yrs and is very settled there. The Carers are always on call and treat him with dignity. The Nurses are excellent and are very patient and chatty with him. He has a very healthy appetite and enjoys the food there, especially the full breakfast
every morning. There are lots of activities each day and they are very varied.
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