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Care Homes Owned by Care UK

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Care UK
Care UK have been supporting people to live fulfilling lives for 40 years. They care for older people in warm, friendly and comfortable care homes across England, Wales and Scotland.

Their 10,500-plus colleagues provide a wide range of quality care services, ranging from residential and nursing care, to specialist dementia care, respite care and compassionate end-of-life care. While they care for some 7,000 people in over 150 care homes, each resident receives care and support that’s tailored to their individual needs, interests and wishes.

Care UK Locations (191)

191 Care Homes and Adult Day Care Centres owned by Care UK
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Smyth Lodge

2 Frognal Avenue, Sidcup DA14 6LF 

9.9 89 reviews
"Mum wasn't sure about moving into a care home, even though she needed 24/7 care. After just one week there, she said she wished she had…"   Read all 89 reviews
Location Type Care Home

The team at Smyth Lodge in Sidcup delivers the best in residential, nursing and dementia care. All aspects of residents' care are fully personalised to their needs, preferences and wishes. This purpose-built home offers a luxury lifestyle with the… Read more about Smyth Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 80 Rooms
  • from £1,921 / week
Davers Court

Shakers Lane, Bury St Edmunds IP32 7BN 

9.9 141 reviews
"Davers Court in Bury St Edmunds is such a kind, caring place. We could not have found a nicer place got our mum. Everyone always has a…"   Read all 141 reviews
Location Type Care Home

Davers Court care home in Bury St Edmunds, Suffolk, is a modern, purpose-built facility that provides residential, dementia and short-term respite care for older people in beautiful surroundings. The Suffolk home has stunning lounges, a modern café,… Read more about Davers Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 60 Rooms
  • from £1,733 / week
Queen's Court

1 Dedworth Road, Windsor SL4 5AZ 

9.9 79 reviews
"The transition from hospital was managed really well. We were all made so welcome. The activities have been fantastic. We love seeing the…"   Read all 79 reviews
Location Type Care Home

Located close to the heart of historic Windsor, Queen's Court provides round-the-clock care services for older people, including permanent and respite residential, nursing, and dementia care. Each bedroom at the Windsor care home has en-suite facilities… Read more about Queen's Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 62 Rooms
  • from £1,835 / week
Ponteland Manor

Thornhill Road, Ponteland, Newcastle upon Tyne NE20 9PZ 

9.9 72 reviews
"My mum was a resident with nursing care at Ponteland Manor for 5 years. She arrived from another local care home in a neglected state, very…"   Read all 72 reviews
Location Type Care Home

Ponteland Manor is a purpose-built care home surrounded by countryside and landscaped gardens. The home provides permanent residential and nursing care as well as offering short-term respite care. Each spacious ensuite bedroom can be personalised… Read more about Ponteland Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 52 Rooms
  • from £1,395 / week
Asterbury Place

76 Aster Road, Ipswich IP2 0NR 

9.9 69 reviews
"My Aunt Val lived At Asterbury 3.5 years, she loved it. The staff was so friendly and kind to her. Unfortunately she passed a few weeks…"   Read all 69 reviews
Location Type Care Home

Asterbury Place in Ipswich is an ‘Outstanding’-rated care home (April 2019) dedicated to delivering the best care while ensuring residents get the most out of each day. The skilled team provides residential, nursing and dementia care and support… Read more about Asterbury Place

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 80 Rooms
  • from £1,818 / week
Grangewood

Chester Road, Shiney Row, Houghton le Spring DH4 4RB 

9.9 65 reviews
"Overall the experience visiting Grangewood everyday to see my husband over 4 1/2 yrs has been one of the staff being kind caring helping in…"   Read all 65 reviews
Location Type Care Home

Grangewood is a bright and welcoming care home offering gold standard residential care for older people, including those living with dementia. The purpose-built care home is set in the village of Shiney Row, close to Houghton-le-Spring in Tyne and Wear.… Read more about Grangewood

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 50 Rooms
  • from £1,250 / week
Silversprings

Tenpenny Hill, Thorrington, Colchester CO7 8JG 

9.9 155 reviews
"You could not be more impressed the moment you enter the grounds from the main road, its just like a park with large well kept grounds…"   Read all 155 reviews
Location Type Care Home

Silversprings care home in Thorrington, Essex, is encompassed by stunning landscaped gardens. The kind and compassionate team at the home delivers personalised care services, including residential, nursing, dementia and short-term respite care, offering… Read more about Silversprings

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 64 Rooms
  • from £1,525 / week
Waterhouse Manor

Soham Road, Fordham, Ely CB7 5LB 

9.9 39 reviews
"I cannot fault the care support and dignity shown to my nan by all the staff. Knowing nan is safe and all her needs are met, is such a…"   Read all 39 reviews
Location Type Care Home

Waterhouse Manor is a welcoming care home in Ely, offering 24-hour residential and dementia support, as well as flexible respite stays and compassionate end-of-life care. A dedicated and highly skilled team focus on creating a warm, supportive environment… Read more about Waterhouse Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Eating Disorders
  • 66 Rooms
  • from £1,585 / week
Parsons Grange

Westall Street, Shinfield, Reading RG2 9AU 

9.9 114 reviews
"Today someone asked me how is your opinion about Parsons Grange We are so impressed how everyone knows your name and is so friendly We…"   Read all 114 reviews
Location Type Care Home

The skilled team at Parsons Grange, a purpose-built care home in Shinfield, provides high-quality residential, nursing and dementia care that is tailored to individuals' needs and wishes. The luxurious home features a café, bar, hair and beauty salon… Read more about Parsons Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 68 Rooms
  • from £1,999 / week
Charlton Lodge

3 Buttercup Road, Wantage OX12 7GD 

9.9 38 reviews
"I can highly recommend this home, due to my fathers medical condition 2 days prior to Christmas I had to place him into urgent respite care…"   Read all 38 reviews
Location Type Care Home

Charlton Lodge is a new, purpose-built care home in Wantage, Oxfordshire. The experienced and dedicated team offer high-quality residential and dementia care on a permanent and respite basis. They also offer convalescent and compassionate end of life… Read more about Charlton Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 72 Rooms
  • from £1,631 / week
Mildenhall Lodge

St John's Close, Mildenhall, Bury St Edmunds IP28 7NX 

9.9 123 reviews
"Overall, very impressed with the level of care from the staff at all levels and the general welcoming ambience of the home.…"   Read all 123 reviews
Location Type Care Home

Mildenhall Lodge care home provides the best personalised residential, nursing and dementia care for older people on a short-term or permanent basis. The purpose-built care home has been designed to offer comfort in luxurious surroundings. Bedrooms… Read more about Mildenhall Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 60 Rooms
  • from £1,689 / week
Long Stone Manor

107 Manchester Road, Wilmslow SK9 2JH 

9.9 16 reviews
"My father received respite care for a 4 month period at Long Stone Manot. He was welcomed and treated with the utmost kindness & respect by…"   Read all 16 reviews
Location Type Care Home

Care UK’s Long Stone Manor care home in Wilmslow, Cheshire offers a comprehensive range of high-quality care services for older people in truly luxurious surroundings. The Wilmslow care home offers short-term and permanent residential, nursing and… Read more about Long Stone Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 60 Rooms
  • from £1,795 / week
Skylark House

St Marks Lane, Horsham RH12 5PU 

9.9 137 reviews
"Gillian arrived at Skylark 24th April 2025 went into room with garden views and door access to garden, the staff were exemplary. Everything…"   Read all 137 reviews
Location Type Care Home

The skilled team at Skylark House in Horsham, West Sussex, provides an extensive range of care services, from residential and nursing care through to dementia and end of life care. Every resident is treated with dignity and respect and receives care… Read more about Skylark House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 82 Rooms
  • from £1,911 / week
St Vincent's House

49 Queen Caroline Street, Hammersmith, London W6 9QH 

9.9 70 reviews
"My mum has been a resident at St Vincent's since April this year. It was a difficult and confusing time for her, but the staff at St V's…"   Read all 70 reviews
Location Type Care Home

St Vincent's House has a real family feel and everyone is friendly and welcoming. The knowledgeable team provides personalised nursing and dementia care for older people on a permanent or respite basis. The home is light and airy with beautiful facilities… Read more about St Vincent's House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 92 Rooms
  • from £1,877 / week
Edgbaston Manor

Speedwell Road, Edgbaston, Birmingham B5 7PR 

9.9 148 reviews
"Staff are beyond amazing, they just welcome you in they care for my mom better than any other care home !! Always happy to come here and…"   Read all 148 reviews
Location Type Care Home

Edgbaston Manor provides dedicated residential, nursing and dementia care of the highest standard on a permanent and respite basis. The home offers luxury interiors and facilities including a cinema room, hair salon and a beautiful rooftop terrace.… Read more about Edgbaston Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 70 Rooms
  • from £1,385 / week
Glastonbury Court

Glastonbury Road, Bury St Edmunds IP33 2EX 

9.9 90 reviews
"I knew as soon as I walked in Glastonbury Court that this was where my husbands new home is going to be. The staff were all so friendly &…"   Read all 90 reviews
Location Type Care Home

Rated ‘Outstanding’ by the CQC (February 2022), Glastonbury Court is a purpose-built, modern care home in Bury St Edmunds that offers exceptional care. The Suffolk-based home offers a wide range of services for older people, including permanent and respite… Read more about Glastonbury Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Mental Health
  • 60 Rooms
  • from £1,733 / week
Cuttlebrook Hall

1 Stock Road, Eastern Bypass, Thame OX9 3SP 

9.9 67 reviews
"Cuttlebrook Hall have helped us immensely in a difficult time of trying to find a care home for Mum, who has Dementia, and Dad, who has…"   Read all 67 reviews
Location Type Care Home

Cuttlebrook Hall care home in Thame offers a comprehensive range of high-quality care services for older people, all in a luxurious, purpose-built setting. The experienced and passionate team provides residential, dementia, and respite care with every… Read more about Cuttlebrook Hall

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 68 Rooms
  • from £1,750 / week
Heathlands House

442 Bullen Close, Cambridge CB1 8YU 

9.9 64 reviews
"Very polite, friendly and helpful staff. Very clean with an open feel, e.g. wide corridors. Relaxing lounge area. Cafe, cinema, hair…"   Read all 64 reviews
Location Type Care Home

Heathlands House care home offers a wide range of care for older people in luxurious surroundings, from residential and nursing care through to dementia care and short-term respite. Located in Cherry Hinton, Cambridge, the home provides support for your… Read more about Heathlands House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • 64 Rooms
  • from £1,899 / week
Newbury Grove

370 London Road, Newbury RG14 2QH 

9.9 89 reviews
"It was a hard decision to move Mum to a care home but Newbury Grove were brilliant with her and us from the start. Mum was treated with…"   Read all 89 reviews
Location Type Care Home

Newbury Grove offers quality nursing, dementia and residential care on a permanent and short-term basis. The home is close to Newbury town centre in a pleasant residential area, and is arranged into smaller suites with stylish dining rooms and lounges… Read more about Newbury Grove

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • 68 Rooms
  • from £1,776 / week
Broadwater Lodge

125 Summers Road, Farncombe, Godalming GU7 3BF 

9.9 45 reviews
"We were so worried about moving mum into a home but she has settled into Broadwater Lodge and is surrounded by love and caring wonderful…"   Read all 45 reviews
Location Type Care Home

Broadwater Lodge offers 'Outstanding' specialist dementia, residential and short term respite care. The care home team in Godalming, Surrey, does everything possible to ensure that residents enjoy a superb quality of life. The home was rated ‘outstanding’… Read more about Broadwater Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 67 Rooms
  • from £1,818 / week
Bickerton House

Warfield Road, Bracknell RG12 2JA 

9.9 62 reviews
"I am very grateful to the staff of Bickerton House who cared for my Mother up until her death. She was resident at the Swinley Forest Unit…"   Read all 62 reviews
Location Type Care Home

Bickerton House in Bracknell, Berkshire, is a purpose-built care home with its own hair salon, coffee shop and cinema. Relaxing lounges, landscaped gardens, and bedrooms with en-suite facilities, all add to the level of luxury that residents can enjoy. The… Read more about Bickerton House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 77 Rooms
  • from £1,784 / week
Kings Court

14 Market Place, Barnard Castle DL12 8ND 

9.9 41 reviews
"I have been visiting my Aunt for over two years at Kings Court. Every time I go I am welcomed by the lovely staff and usually see my Aunt…"   Read all 41 reviews
Location Type Care Home

Kings Court care home provides residential and respite care for older people. The team in County Durham takes pride in the high quality care they offer. The lifestyle team organises activities, outings and events tailored to residents' needs and… Read more about Kings Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Palliative Care
  • 37 Rooms
  • from £1,195 / week
Winchcombe Place

Maple Crescent, Newbury RG14 1LN 

9.9 118 reviews
"Mum spent 6/7 months st Winchcombe after a spell of ill health & not being able to cope in her own home anymore. From day one Mum…"   Read all 118 reviews
Location Type Care Home

Winchcombe Place in Newbury is a purpose-built care home offering high-quality residential care and respite care for older people, including those who are living with dementia. Each en-suite bedroom has its own flat screen TV, phone and internet connections,… Read more about Winchcombe Place

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 80 Rooms
  • from £1,776 / week
Brook Court

37-38 Oldnall Road, Kidderminster DY10 3HN 

9.9 101 reviews
"We are very pleased with the care my mum is receiving in Brook Court . She has been treated with compassion and empathy since arriving…"   Read all 101 reviews
Location Type Care Home

Brook Court is a purpose-built Care UK home in Kidderminster. The highly trained team delivers a wide range of person-centred care, including residential, dementia and nursing care, as well as short-term respite care and sensitive end-of-life care. At… Read more about Brook Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 67 Rooms
  • from £1,621 / week
Manor Lodge

Manor Road, Chelmsford CM2 0EP 

9.9 158 reviews
"We cannot praise Manor Lodge Care Home highly enough. Every member of staff was truly wonderful. The exceptional care provided gave us and…"   Read all 158 reviews
Location Type Care Home

Manor Lodge is a modern and welcoming care home in Chelmsford that delivers permanent and respite nursing, residential and dementia care. The purpose-built home has fantastic facilities, including a café, cinema, hair salon and a little shop. It also… Read more about Manor Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 120 Rooms
  • from £1,824 / week
Mere Hall

2 Strickland Drive, Hull Road, Hornsea HU18 1FE 

9.9 33 reviews
"Top class people. Friendly, helpful, always have a smile for you and are very respectful. It's very reassuring to know and see how well MH…"   Read all 33 reviews
Location Type Care Home

Nestled in the heart of the seaside town of Hornsea, Mere Hall care home provides round-the-clock residential and dementia care on a permanent and respite basis. The well-trained team create a caring community in a welcoming environment. Residents… Read more about Mere Hall

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 64 Rooms
  • from £1,350 / week
Pinetum

Valley Drive, Countess of Chester Health Pk, Liverpool Road, Chester CH2 1UA 

9.9 53 reviews
"I have no words but great words. The staff and facilities are amazing. I could not wish for a better place or better more caring people…"   Read all 53 reviews
Location Type Care Home

Located in the grounds of the Countess of Chester Hospital, Pinetum is a comfortable, purpose-built home. The skilled team provides nursing and respite care for older people, including those who are living with the early stages of dementia. In addition… Read more about Pinetum

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 45 Rooms
  • from £1,835 / week
Highmarket House

North Bar Place, Banbury OX16 0TD 

9.9 154 reviews
"From the moment my wife first entered Highmarket House for respite care all the staff and management introduced themselves to greet her…"   Read all 154 reviews
Location Type Care Home

Highmarket House is a purpose-built setting close to the centre of Banbury, providing the latest in luxurious facilities combined with high-quality care. The dedicated and skilled team offers a full range of residential care for older people, including… Read more about Highmarket House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Palliative Care
  • 73 Rooms
  • from £1,703 / week
Murrayside

34 South Beechwood, Edinburgh EH12 5YS 

9.9 101 reviews
"My mum moved into Murrayside in November 2025 and was immediately welcomed by the staff who have set about getting to know her. She has…"   Read all 101 reviews
Location Type Care Home

Murrayside is a purpose-built care home in Edinburgh that offers the best residential, nursing and specialist dementia care in stunning surroundings. All bedrooms have en-suite facilities and the home features its very own hair and beauty salon, café,… Read more about Murrayside

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 63 Rooms
  • from £2,165 / week
Cairdean House

185 Redford Road, Colinton, Edinburgh EH13 9PN 

9.9 118 reviews
"My dad who is 99 has mixed Alzheimer's and Dementia. He was living at home with help from carers. He recently spent 8 weeks in hospital,…"   Read all 118 reviews
Location Type Care Home

Cairdean House is a modern, purpose-built care home in the beautiful village of Colinton, Edinburgh. The dedicated team offers specialist nursing, residential and dementia care within a home that has been designed with the needs of people living with… Read more about Cairdean House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 90 Rooms
  • from £1,895 / week

Care UK Reviews (14963)

9.7

Care UK has a Group Review Score of 9.7 (9.698) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.

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Review of

Hartismere Place

from S A (Niece of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle has been with you for rest-bite care. I have been visiting him with my Aunt.
Immediately on entering we were met by staff, who knew my uncle by name. The environment feels that residents come first. The reception is very welcoming & the open area with a coffee shop meant that we call meet
up away from his room was a great feature.
It was nice to see staff interacting with residents even just an acknowledgement as they went past each other.
I have experience of nursing homes as a relative with elderly parents & as a nurse tutor visiting care homes with students on placement. Your home beats them all. Keep up the good and vital work.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Haven Lodge

from Amy H (Daughter of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The entire team at Haven Lodge were incredible supporting my mum through her last three weeks of life. Mini, Sue and their amazing team welcomed us every day with smiles, dignified care and exceptional nursing. We can't thank the team at Haven enough for making the most difficult time of our lives as
good as it could possibly be. You are all wonderful people, working so hard, in difficult circumstances and we are so grateful to every single one of you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Cranford Grange

from A M (Daughter of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
There were excellent birthday celebrations for my mother's birthday, With cake photos banners birthday songs. My Mother is receiving excellent care all round. The standard of cleanliness in the home is second to none. The staff are all very kind and caring.
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Review of

Grangewood

from Mary H (Wife of Resident) published on 10 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall the experience visiting Grangewood everyday to see my husband over 4 1/2 yrs has been one of the staff being kind caring helping in situations of concern and anxious times. There have been many. Without management and staff carers domestics senior staff and admin life would be very difficult.
The easy conversations the fun and activities are a welcomed break from the tough days when a loved one is unwell. They care for residents and family and friends are always welcomed to Grangewood. The food is good to excellent staff carers work very hard to achieve team work.
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Review of

Oak House

from Steve J (Brother-in-law of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister-in-law celebrated her 103rd Birthday on Sunday 1st Feb and Oak House arranged two magnificent parties one for residents and guests in the morning and one for the family in the afternoon. Both rooms were decorated beautifully, catering excellent and the staff outstanding. Entertainment first
class and a visit from the Mayor a great bonus. Enjoyed by everyone especially the Birthday Girl.
Thank you Oak House.
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Review of

Oak House

from P J (Sister of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister celebrated her 103rd Birthday at the Care Home and it was absolutely amazing how the staff catered, celebrated with her and was so welcoming to everyone that was there, it was a beautiful day both in the morning celebration when the Mayoress attended and the afternoon family celebration, the
Care Home and the Staff excelled, as I said, it was amazing.
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Review of

Haven Lodge

from Oliver D (Son of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We can't speak highly enough of this facility, moreover the absolutely brilliant and caring staff.
Mum spent her final weeks here and we are so, so grateful for the compassionate and professional care that she received. Nothing was too much trouble and Mums every need was met with abundance.
As
a family, we couldn't have asked for anything more.
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Review of

Haven Lodge

from Rhian B (Daughter of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our lovely mum had the last two weeks of her life in this beautiful place, and received the utmost gentle and loving care. The staff are exemplary and were always so kind to us as family members. I would recommend this to anyone in a heartbeat.
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Review of

Cuttlebrook Hall

from Hannah P (Daughter of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cuttlebrook Hall have helped us immensely in a difficult time of trying to find a care home for Mum, who has Dementia, and Dad, who has Parkinson's. They have very different needs but still want to be, and should be together. The staff, at all levels have been amazing in accommodating their care requirements,
in different wings, but also they are able to spend time and eat together as they wish.
From my first enquiry and initial visit, to Mum and Dad moving in, the whole process was professional and clearly explained. As soon as they arrived, they were treated with kindness and respect and I have been regularly updated on how they are settling in and their care plans. There are so many activities for them as a couple and as individuals, I am confident they can both get a lot out of their life at Cuttlebrook Hall. And the rooms are beautiful. Thank you!
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Review of

Franklin House

from Lesley M (Daughter of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
So we were moving our mum to Franklin house due to her last care home not being very good. From the moment we walked into Franklin house we were made to fill so welcome. Tracy went above and beyond for us and Mathew and Christina were also fantastic. Unfortunately our mum passed away before we could
move her all the staff were so kind and caring I would 100% recommend Franklin house to anyone who is looking to put a loved one into a care home. This is not an easy decision but Franklin house made it so much easier
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Review of

Foxbridge House

from Anthony G (Son of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The initial three-week respite period and the short tenure as a permanent resident, made a huge difference in her mental stimulation, ensuring her days were full of professional care, compassion by the very attentive care workers and stimulating activities to participate in, coupled with comprehensive
nursing as required.
In every conversation and discussion, the family have had since mother's passing we have been full of praise of the positive experience that mother had at Foxbridge House Care Home was a huge relief for the family to know that she was in a very safe and secure care environment.
Since her passing, our family has consistently praised the positive experience at Foxbridge House Care Home. We are immensely thankful to the management and staff for their care and would confidently recommend Foxbridge House Care Home to other families seeking compassionate, professional support with total peace of mind that their loved ones are having the best possible available care.
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Review of

Seacroft Grange

from C S (Daughter of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and well being team are fully committed to looking after my mother. The only issue I have is that having purchased several hearing aids (at least 4 pairs!) since my mother has been residing at Seacroft Grange they have all gone missing!!
Reply from Samantha Debenham, Reviews Team at Seacroft GrangeThank you for taking the time to share your feedback regarding Seacroft Grange. We are very pleased to hear your positive comments about the care and wellbeing team and their commitment to your mother.

We are genuinely sorry to learn about the distress caused by the hearing aids going missing. We would also like to thank you for bringing this to our attention. We fully understand how important these are to your mother's comfort, communication, and quality of life, and we recognise how frustrating this situation must be for you.
Please be assured that we take concerns like this very seriously. The Home Manager is aware and will be reviewing our processes and working with the team to review this to help prevent similar issues in the future.

Thank you again for bringing this to our attention.
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Review of

Greenview Hall

from C B (Daughter of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a lovely care home all of the staff are so friendly and caring, rooms are kept spotlessly clean, laundry is washed ironed and put back into the rooms, dining rooms all laid out and lovely food served to the residents the staff help anyone that needs help, if your bed bound they ask you what you
would like and bring it to you and help you eat it if needed, down stairs coffee, cold drinks, cakes, pastry's and a lovely bowl of fresh fruit which you can help yourself to. Mums stay wasn't very long as she sadly passed away but while she was there she was very well cared for.
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Review of

Chandler Court

from Jane W (Daughter of Resident) published on 10 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff (including management) all to be extremely friendly, whilst at the same time professional in their approach. The activities are excellent, varied and fun to participate in. The building is kept in an excellent, clean manner. The food is also of a very high standard, however on occasion
the main meals can lack variety ie Chinese/curry at the same time with no choice on meat and two veg. However sandwiches are available on request at any time which helps.
Reply from Samantha Debenham, Reviews Team at Chandler CourtThank you for taking the time to share such detailed feedback regarding Chandler Court. We are delighted to hear your kind comments about the staff, management, activities programme, cleanliness, and the food quality. Your kind recognition is very much appreciated by the whole team.
We also value your feedback regarding menu variety at mealtimes. Providing enjoyable and nutritious meals is very important to us, and we understand that choice plays a key role in the residents' satisfaction. Please be assured your comments have been shared with our catering team and are being used to review menu planning, particularly around offering greater variety and clearer options at main meals.
We are pleased that alternative options, such as sandwiches, are available on request, and we will continue to look for ways to improve choice while meeting dietary needs and preferences.
Thank you again for your thoughtful review and for helping us continue to improve our service.
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Review of

Smyth Lodge

from Teresa W (Daughter of Resident) published on 9 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum wasn't sure about moving into a care home, even though she needed 24/7 care. After just one week there, she said she wished she had agreed sooner.


Mum's one wish was simply to have a proper shower. At home, her house had slowly turned into a prison for her. When that wish finally came true, the

smile on her face - you would have thought she'd won the lottery.


The care home feels like one big family, where everyone is welcome. The carers, nursing staff, and management are unbelievable and truly go above and beyond, not just for the residents but for their families too.

Reply from Rebecca Marchant, Reviews Team at Smyth LodgeThank you very much for taking the time to leave us feedback about your experience.

At Smyth Lodge we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review of

Heath Lodge Care Home

from Jacqueline M (Resident) published on 9 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think that Heath Lodge provides a very good standard of care and help. The staff are always polite and will help in many and varied kinds of ways. My room is warm and comfortable and kept clean. The bathroom is also very well maintained and clean.
The meals provided are of a high standard and are
very varied and tasty.
The activities provided are of a high standard and of interest and are very varied.
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Review of

Heath Lodge Care Home

from Sheila H (Resident) published on 9 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've have no complaints. I'm just happy with everything here.
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Review of

Cuttlebrook Hall

from Nicky H (Daughter of Resident) published on 9 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cuttlebrook isn't just a care home, it is a community that cares.
The staff are dedicated, professional and infectiously positive. It is impossible not to smile when everyone is greeted personally and nothing appears too much trouble.
Mum has been welcomed into the Cuttlebrook community and her individual
needs met in the very best way possible, and after only a very short while feels safe, is eating better and joining in a variety of activities!
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Review of

Amherst House

from L F (Niece of Resident) published on 6 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our families would like to express our sincere thanks for the care, kindness and professionalism shown to our uncle, especially in his final days. The end-of-life care he received was compassionate and respectful. On the night he passed away, staff were attentive and gently kept us informed as he became
close to the end. They arranged music he would have enjoyed, which brought comfort and peace in his final moments. These thoughtful actions meant a great deal to us. The carers showed genuine kindness, bringing food so we could stay with him and ensuring family members felt welcome and supported. Reception staff were always warm and reassuring, and nursing staff were empathetic, honest and professional throughout. We also appreciated the welcoming tea and coffee communal area and the cakes, which offered comfort during long and emotional visits. As a family, we felt listened to and included, and our uncle was treated with dignity and compassion right until the end of his life.
Reply from Terri Rowe, Reviews Team at Amherst HouseThank you so much for taking the time to leave us such a wonderful and heart warming review. At Amherst House Care Home we set a high standard for ourselves, so we are so very happy to hear that your experience with us has been such a positive one. A very lovely gentleman who will be greatly missed by all of us here.
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Review of

Britten Court

from B A (Son of Resident) published on 6 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Britten Court for several years now and throughout her stay the care has gone above and beyond my expectations. The staff are alway so friendly and helpful and are never phased by my mums changing care needs and do it with a smile.
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Awards / Recognitions (135)

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