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Care Homes Owned by Care UK

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Care UK
Care UK have been supporting people to live fulfilling lives for 40 years. They care for older people in warm, friendly and comfortable care homes across England, Wales and Scotland.

Their 10,500-plus colleagues provide a wide range of quality care services, ranging from residential and nursing care, to specialist dementia care, respite care and compassionate end-of-life care. While they care for some 7,000 people in over 150 care homes, each resident receives care and support that’s tailored to their individual needs, interests and wishes.

Care UK Locations (181)

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181 Care Homes and Adult Day Care Centres owned by Care UK
Sherwood Grange

1a Robin Hood Lane, Kingston Vale, London SW15 3PU 

9.8 111 reviews
"My husband was a resident at Sherwood Grange for 3 years. During his time there I visited nearly every day and got to know know the…"   Read all 111 reviews
Location Type Care Home

Sherwood Grange is a modern and luxurious care home in Kingston Vale, South London, offering high-quality residential, dementia and short-term respite care. Residents live active and fulfilled lives with a range of superb facilities, including a cinema,… Read more about Sherwood Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 59 Rooms
  • from £1,995 / week
Ambleside

Evesham Road, Dodwell, Stratford-upon-Avon CV37 9TG 

9.8 98 reviews
"This was the first time we had to use Respite care for my mum. When I first made enquiries, Ambleside was recommended to me, the…"   Read all 98 reviews
Location Type Care Home

Ambleside is a purpose-built Care UK home in Stratford-upon-Avon. The care home provides professional and personalised residential care, as well as short-term respite care and sensitive end of life care. The superbly decorated interiors include a… Read more about Ambleside

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 60 Rooms
  • from £1,699 / week
Kings Court

14 Market Place, Barnard Castle DL12 8ND 

9.8 40 reviews
"Fantastic staff, so friendly and like having family members caring doe our loved one. It's nice to see the home getting updated and…"   Read all 40 reviews
Location Type Care Home

Kings Court care home provides residential and respite care for older people. The team in County Durham takes pride in the high quality care they offer. The lifestyle team organises activities, outings and events tailored to residents' needs and… Read more about Kings Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Palliative Care
  • 37 Rooms
  • from £1,195 / week
Salisbury Manor

Shapland Close, Wilton Road, Salisbury SP2 7EJ 

9.8 86 reviews
"Following a serious fall that resulted in a full shoulder replacement my 91-year-old mother was able to rapidly relocate from Salisbury…"   Read all 86 reviews
Location Type Care Home

Salisbury Manor is a luxury care home offering residential, nursing and dementia care. The General Manager leads a friendly team of professionals that provides compassionate care for residents, assisting them to enjoy their lives to the full. The… Read more about Salisbury Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 63 Rooms
  • from £1,667 / week
The Potteries

187 York Road, Broadstone BH18 8ES 

9.8 142 reviews
"An absolutely wonderful place, the most caring staff and management . My mother sadly passed away after receiving the best care ever! Her…"   Read all 142 reviews
Location Type Care Home

The Potteries is a luxury, purpose-built care home in Broadstone. The team provides expert residential, dementia and nursing care for respite and permanent residents. They also offer compassionate end of life care. A short drive from the seaside of… Read more about The Potteries

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 80 Rooms
  • from £1,645 / week
Cheviot Court

63 Horsley Hill Square, South Shields NE34 6RF 

9.8 56 reviews
"I have been very impressed with the care given at Cheviot Court. My mum is well looked after, all the staff and care given are excellent.…"   Read all 56 reviews
Location Type Care Home

The skilled team at Cheviot Court offers high-quality care and a warm welcome in a homely setting. Quality permanent and short-term residential care is provided for older people, including those who are living with dementia. The team is passionate… Read more about Cheviot Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 73 Rooms
  • from £1,410 / week
Cairdean House

185 Redford Road, Colinton, Edinburgh EH13 9PN 

9.8 115 reviews
"Mum went to Cairdean for 2 weeks respite. This was our first experience of using a care home for respite. The staff made the process really…"   Read all 115 reviews
Location Type Care Home

Cairdean House is a modern, purpose-built care home in the beautiful village of Colinton, Edinburgh. The dedicated team offers specialist nursing, residential and dementia care within a home that has been designed with the needs of people living with… Read more about Cairdean House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 90 Rooms
  • from £1,895 / week
Millers Grange

Curbridge Road, Witney OX28 5HR 

9.8 114 reviews
"I would like to commend the staff at Millers Grange for their kind, considerate and professional approach during and after my mothers…"   Read all 114 reviews
Location Type Care Home

Millers Grange care home in Witney offers a variety of care services for older people, including residential, dementia care and short-term respite care. Millers Grange is a home from home, where your loved one's individually styled, en-suite bedroom… Read more about Millers Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 52 Rooms
  • from £1,784 / week
Elwick Grange

Elwick Road, Hartlepool TS26 9LX 

9.8 96 reviews
"We have found staff to be extremely caring, kind and understanding with my dad and us as a family. The standard of care is truly…"   Read all 96 reviews
Location Type Care Home

Elwick Grange offers residential and dementia care from a pleasant setting close to the centre of Hartlepool. The modern, purpose-built care home has a highly qualified team that provides the very best standards of care. Team members receive the latest… Read more about Elwick Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • 60 Rooms
  • from £1,295 / week
Elizabeth Lodge

69 Pennington Drive, Enfield, London N21 1TG 

9.8 72 reviews
"This is my second review for Elizabeth Lodge, but I felt compelled to write again as Mum is doing so well. At a recent family wedding, when…"   Read all 72 reviews
Location Type Care Home

Elizabeth Lodge is a modern, purpose-designed care home in Enfield offering quality care in an elegant and stylish environment. The team provides personalised residential, nursing and respite care for older people, including those living with dementia.… Read more about Elizabeth Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Mental Health
  • 87 Rooms
  • from £1,635 / week
Llys Herbert

Ty-Draw Road, Lisvane, Cardiff CF14 0AW 

9.8 24 reviews
"We have nothing but praise for the professional, caring and helpful team we have met whilst selecting a care home for my sister. The whole…"   Read all 24 reviews
Location Type Care Home

Llys Herbert is a new purpose-built luxury care home in Cardiff. The dedicated team provides personalised residential, respite and dementia care for up to 75 older people. Each bedroom has its own en-suite wet room and is individually decorated and… Read more about Llys Herbert

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 75 Rooms
  • from £1,727 / week
Tennyson Grange

123 Westmead Road, Sutton SM1 4JE 

9.8 86 reviews
"From the moment you first set foot in Tennyson Grange there is a positive vibe. The staff are friendly and approachable. My cousin needs…"   Read all 86 reviews
Location Type Care Home

The dedicated team at Tennyson Grange provides respite or permanent person-centred residential, nursing and dementia care. The purpose-built home delivers luxurious yet homely living, from spacious dining spaces to the contemporary living areas. The… Read more about Tennyson Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 83 Rooms
  • from £1,675 / week
Weald Heights

Bourchier Close, Sevenoaks TN13 1PD 

9.8 216 reviews
"Dad has been at Weald Heights for a year and is so happy there. Every staff member is kind, caring and professional. They make Dad feel…"   Read all 216 reviews
Location Type Care Home

Weald Heights is a CQC rated 'Outstanding' (June 2025) care home in Sevenoaks. The dedicated and expert team offer quality residential, nursing and dementia care on a respite or permanent basis. They spend time getting to know residents and their families,… Read more about Weald Heights

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 80 Rooms
  • from £2,055 / week
Oxbow Manor

Oteley Road, Shrewsbury SY2 6QH 

9.8 41 reviews
"Having been chosen at a POA for a very dear friend of 60 years! I chose most carefully choosing the appropriate Residential and Nursing…"   Read all 41 reviews
Location Type Care Home

Oxbow Manor care home provides person-centred care in luxurious surroundings, including permanent and short-term residential, nursing and specialist dementia care. The home is divided into suites which offer residents separate dining and living spaces.… Read more about Oxbow Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 80 Rooms
  • from £1,730 / week
Sleaford Manor

Waddington Road, Sleaford NG34 6AR 

9.8 27 reviews
"I stayed here for 3 weeks in May & was not quite sure what to expect having witnessed my late wife's brief stay in a Care Home several…"   Read all 27 reviews
Location Type Care Home

At Sleaford Manor enjoy round-the-clock, high-quality residential and specialist dementia care on a permanent and respite basis. Located in Sleaford, the purpose-built home has many luxury facilities including an in-house bar, cinema room and a hair… Read more about Sleaford Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 70 Rooms
  • from £1,395 / week
Priors House

Old Milverton Lane, Blackdown, Leamington Spa CV32 6RW 

9.8 148 reviews
"My Mother moved to Priors House from hospital this week and their efficiency made the move very easy and straight forward. She stayed at…"   Read all 148 reviews
Location Type Care Home

The team of skilled professionals at Priors House care home delivers quality residential, nursing and dementia care, as well as short-term respite care, in modern surroundings. Priors House offers dedicated areas for activities, such as painting,… Read more about Priors House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • 80 Rooms
  • from £1,787 / week
Hartismere Place

Castleton Way, Eye IP23 7DD 

9.8 137 reviews
"I needed some respite care after an operation, and a friend recommended Hartismere Place. It's been such a good experience with excellent…"   Read all 137 reviews
Location Type Care Home

Hartismere Place is an 'Outstanding' CQC rated (February 2020), purpose-built care home in Eye, North Suffolk. The team delivers residential and dementia care on a short-term or permanent basis. They also run a day club designed for older people in the… Read more about Hartismere Place

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 60 Rooms
  • from £1,624 / week
Mill View

Sunnyside Close, East Grinstead RH19 4QW 

9.8 109 reviews
"My relative has been at Mill View for 18 months. In all that time I can not fault the caring and professional staff who go above and beyond…"   Read all 109 reviews
Location Type Care Home

Mill View is a purpose-built, warm and welcoming care home in East Grinstead. The team delivers the best in residential, nursing and respite care for older people, as well as specialist dementia care. Surrounded by the charming West Sussex countryside,… Read more about Mill View

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 70 Rooms
  • from £1,934 / week
Westfield Park

Westfield Park Care Home, Westfield Lane, Hook, Goole DN14 5PW 

9.8 100 reviews
"This is the second time my Mam has stayed for temporary respite care. All I can say is that it has been a fantastic experience for her, and…"   Read all 100 reviews
Location Type Care Home

Westfield Park is a purpose-built care home in Goole, providing round-the-clock residential and dementia care on a permanent and respite basis. The highly skilled team create a warm and caring environment. Residents can enjoy the luxury, modern facilities… Read more about Westfield Park

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Palliative Care
  • Visual / Hearing Impairment
  • 111 Rooms
  • from £1,100 / week
Rush Hill Mews

Clarks Way, Rush Hill, Bath BA2 2TR 

9.8 84 reviews
"Choosing a care home is not an easy job. We visited quite a few in the Bath area. Thankfully Rush Hill made the job easier as it really…"   Read all 84 reviews
Location Type Care Home

Rush Hill Mews is a luxury care home set in the Somerset countryside where the dedicated team offers personalised residential, nursing and dementia care in wonderful surroundings. Residents benefit from a range of facilities in this vibrant, modern… Read more about Rush Hill Mews

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • 62 Rooms
  • from £1,800 / week
Sandfields

St Georges Road, Cheltenham GL50 3EL 

9.8 145 reviews
"Thank you to the whole team at Sandfields for providing excellent care during my mum's respite stay. She has been safe, happy and healthy…"   Read all 145 reviews
Location Type Care Home

Sandfields is a purpose-built care home in Cheltenham, providing quality residential, nursing and dementia care. Known as a ‘home for life’, the team can support when a loved one’s needs change through a personalised care plan. Built over three floors,… Read more about Sandfields

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 90 Rooms
  • from £1,824 / week
Colne View

Dame Mary Walk, Colchester Road, Halstead CO9 2FF 

9.8 171 reviews
"My mother lived at Colne View for 18 months. Sadly she passed away last week at the age of 96. It took her a while to settle in as she was…"   Read all 171 reviews
Location Type Care Home

Colne View is a purpose-built care home offering a range of high-quality services, including residential, nursing and dementia care on a permanent and respite basis. They also offer supportive palliative and end of life care. Situated in the charming… Read more about Colne View

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 70 Rooms
  • from £1,780 / week
Franklin House

The Green, Swan Road, West Drayton UB7 7PW 

9.8 141 reviews
"After a period of time in hospital our mother was unable to return home and needed full-time nursing care. Franklin House was recommended…"   Read all 141 reviews
Location Type Care Home

Franklin House care home is a welcoming setting in West Drayton delivering dementia, nursing and respite care. The modern, purpose-built home has a relaxed atmosphere, with light and airy rooms and large, secure gardens where residents can take a… Read more about Franklin House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 66 Rooms
  • from £1,936 / week
Norfolk House

39 Portmore Park Road, Weybridge KT13 8HQ 

9.8 118 reviews
"Staff and nurses are caring, polite and always happy. Great communication on daily updates and well being as yet nothing is too much when…"   Read all 118 reviews
Location Type Care Home

Norfolk House in Weybridge, Surrey, is a purpose-designed care home providing personalised residential care, short-term respite care, expert nursing care and specialist dementia care for older people, including those with physical disabilities. The… Read more about Norfolk House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 76 Rooms
  • from £1,756 / week
Oak House

Forest Close, Wexham, Slough SL2 4FA 

9.8 97 reviews
"Excellent care given. Great conditions everything is always spotless. Staff are lovely and nothing is too much trouble for them. All the…"   Read all 97 reviews
Location Type Care Home

Oak House is a modern care home situated in a tranquil, residential area of Slough. The dedicated team provides personalised nursing, residential and dementia care for older people on a permanent and respite basis. The purpose-built home is organised… Read more about Oak House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 120 Rooms
  • from £1,440 / week
Snowdrop House

Baldock Street, Ware SG12 9DT 

9.8 115 reviews
"My cousin first came to Snowdrop House in April 2024 after a hip operation. This was for a period of two to three weeks. After three weeks,…"   Read all 115 reviews
Location Type Care Home

Snowdrop House in Ware delivers a full range of care services for older people, including residential, dementia and nursing care and respite services. The purpose-built home combines high-quality, personalised care with a luxurious lifestyle. The… Read more about Snowdrop House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 70 Rooms
  • from £1,887 / week
Field Lodge

London Road, St Ives PE27 5EX 

9.8 88 reviews
"Field Lodge has been an exceptional home for our Mum, and is a wonderful, welcoming environment for all of us a a family. We have been…"   Read all 88 reviews
Location Type Care Home

Field Lodge is a purpose-built care home on the outskirts of St Ives in Cambridgeshire. The home offers a range of high-quality services from residential and nursing care, to respite and specialist dementia care. Field Lodge boasts a range of amenities… Read more about Field Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 72 Rooms
  • from £1,780 / week
Milner House

Ermyn Way, Leatherhead KT22 8TX 

9.8 44 reviews
"My mum stayed at Milner house for a short time & was unfortunately end of life care, the staff were so caring & understanding of her needs…"   Read all 44 reviews
Location Type Care Home

Milner House is a spectacular care home set in a Victorian mansion in the leafy suburb of Leatherhead, Surrey. The home, which provides expert residential, nursing and dementia care, retains most of its original features but has been tastefully renovated… Read more about Milner House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 46 Rooms
  • from £1,699 / week
Lennox House

75 Durham Road, Islington, London N7 7DS 

9.8 36 reviews
"My mother Anna was a resident at Lennox House from January 2024. My mother was very happy here. I am so grateful for the lovely care and…"   Read all 36 reviews
Location Type Care Home

Lennox House in Islington, North London, is a modern care home, providing the best in nursing, residential and specialist dementia care in comfortable surroundings. The devoted team get to know each resident well so they can support them to enjoy… Read more about Lennox House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 87 Rooms
  • from £1,495 / week
Heavers Court

122/124 Selhurst Road, Selhurst, London SE25 6LL 

9.8 27 reviews
"I have had an outstanding experience with Heaver court care home, my father has been a resident since April 2025 . I am blown away by the…"   Read all 27 reviews
Location Type Care Home

Heavers Court is located in the heart of the community and offers a warm and welcoming environment for people looking for residential, nursing and respite care. The home can also cater for people living with dementia. The caring and committed team… Read more about Heavers Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 60 Rooms

Care UK Reviews (14325)

9.7

Care UK has a Group Review Score of 9.7 (9.681) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.

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Review of

The Potteries

from Heather B (Daughter of Resident) published on 12 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother spent 3 weeks in The Potteries care home. The room was lovely overlooking the gardens. We were met by the manager who explored everything to us. Even had a welcome card and gift bag - nice touch. Staff seemed caring, everywhere was very clean and residents seemed content. The lady on reception
was a bit distant, no conversation - a visitor to my mum also mentioned this. Otherwise mum seemed very happy.
Reply from Samantha Debenham, Reviews Team at The Potteries
Thank you for sharing your thoughts regarding The Potteries. Your kind words about our home and our staff are greatly appreciated.
We would like to assure you that our staff always enjoy seeing loved…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Liberham Lodge

from Chris C (Son of Resident) published on 12 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Liberham Lodge has been excellent. My father had a month's respite care in LL whilst I was away on holiday as my mum wouldn't have been able to manage in an emergency.


A few months later, unfortunately my Dad had to go in permanently - but LL was full. We moved my dad into another home but it wasn't

satisfactory - the care did not feel up to standard. I worked with Christine from LL over a few weeks - and as soon as there was a space free she let me know and we moved my Dad.


I have been really happy with the care at LL - my Dad has Alzeimers and medical needs - and there are so many staff caring for him, it is excellent. The food is good, and they have a bar and cafe - and it is really welcoming.


My Dad has had issues, and they have called ambulances, checked on him in hospital and facilitated his release as soon as possible as the home is much better for him than hospital.


Everyone is great, bit I must highlight Marian, James, Christine & Chris. All lovely!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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Review of

Brook Court

from Sarah P (Daughter of Resident) published on 12 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom and I are both very satisfied with the level of care she is receiving at Brook court.
Mom has resided there for 5 weeks now, and tells me she has not left a bite of food, the meals are of exceptional quality and she is thoroughly enjoying them.
Mom is enjoying attending all the activities, and
has made new friends. After 6 years housebound and living alone for the last 4 this is wonderful for her.
Brook court staff are friendly, professional, and supportive.
Mom and I are looking forward to the summer months when we can fully appreciate the beautiful landscaped gardens and the opportunity to sit outside on her patio area.
Overall an extremely positive experience and we are both very happy with Moms care and quality of life at Brook court.
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Review of

Deewater Grange

from Vanessa F (Daughter of Resident) published on 12 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since mum moved to Deewater grange in February this year , mum has received outstanding care from all of the team at Deewater Grange . Everyone takes the time to support mum and everyone is friendly and helpful. The staff always go above and beyond making sure that mum is happy and settled .
Any questions
or requests we have had for mum have been dealt with promptly and it is so reassuring that we know mum is in such a wonderful home and being cared for by such wonderful people.
I would not hesitate to recommend Deewater Grange to anyone looking for a high standard of care for their loved ones.
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Review of

Buchanan Court

from Clare R (Daughter of Resident) published on 11 December 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall the staff are good and care to my Mother is good. I have notice a few staff members maybe not be as attentive to residents as they should be, mainly in the evening.
I am happy with the facilities at the care home, my mother's room is kept clean and tidy.
Reply from Samantha Debenham, Reviews Team at Buchanan Court
Thank you for sharing your thoughts regarding Buchanan Court.
We are pleased to hear that you are happy with the care provided to your mother and the cleanliness and facilities at our home.
We…read more
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Review of

Invicta Court

from Gavin W (Son of Resident) published on 11 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team and facilities at Invicta Court have exceeded our expectations. We faced the unfortunate situation of my father being taken seriously ill and needed to arrange palliative care at short notice. Fortunately there was a space available and after a quick engagement process with Jaime and the
team, we were able to move Dad from the hospital into the care home. They have liaised brilliantly with both the hospital and hospice, and the staff give Dad the comfort, care and support he needs at this difficult time. The whole family knows that he is in good hands.
Reply from Jaime Jukes, Reviews Team at Invicta Court
Hi Gavin, thank you so much for taking the time to share this thoughtful review. We’re truly grateful for your kind words.

It is our privilege to be able to support Dad and your family during…read more
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Review of

Stanecroft

from K H (Daughter of Resident) published on 11 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has resided at Stanecroft for the last 3 years and sadly this week passed away.
I can honestly say that they have provided my Mum with the utmost care and support during her time with them and in the past few weeks leading up to her passing have shown nothing but respect and love to not just
her but to us, her family.
We will miss the whole team that Emma successfully leads and our heartfelt gratitude to the carers who go above and beyond looking after the residents.
Our love and gratitude to you all x
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Review of

Montfort Manor

from Anita P (Sister of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On arriving, the friendly staff welcomed my husband and I. We were taken to my sisters room, and then we made our way back to the tea room.
Everyone we met were so nice and helpful. Thank you for looking after my sister. I have told about Monfort Manor to my friends. Outstanding all round.
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Review of

Buchanan Court

from Trevor S (Husband of Resident) published on 11 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident in the dementia suite at Buchanan Court since May 2019.
Her care has been outstanding throughout and always in line with the progressive needs of someone declining as a result of this disease.
Whilst managers have come and gone, the one critical aspect of their role has
always been to listen to residents and family members of those who can't speak for themselves. Issues are not brushed under the carpet, rather they are resolved and not allowed to fester.
In a multicultural environment it is not always easy to meet everyone's food palette but the menus are varied and there always seems to be something to please pretty much all residents.
The building is maintained to a high standard and the common areas and bedrooms are clean, fresh and tidy.
Overall this is a care home which sets itself high standards and lives up to expectation.
That might just be the reason why occupancy rates are so impressive.
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Review of

Brook Court

from N P (Daughter of Resident) published on 11 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brook Court is the perfect homely setting for my Mum living with dementia. The newly decorated coffee shop area is welcoming and an ideal place to sit during a visit. The team of housekeepers do an amazing job keeping all areas thoroughly clean and tidy. Fantastic kitchen staff vary menus and there
is always a choice at mealtimes. Care staff know residents so so well and tailor care to meet their individual needs. They are warm and kind and very approachable. They always listen to any ideas and input from us as a family.
Activities are optional, but families are welcomed to take part too. A plan for the week is on the notice board so we can be involved.
On days that i can't visit her, i love that i can see what my Mum has or hasn't been up to by using an app to read and view comments and photos. We can also send in photos and messages.
Activities can be crafts and artwork, entertainers and minibus outings.
We feel so lucky as a family to have found Brook Court.
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Review of

Tor-na-Dee

from E W (Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Am happy in Tornadee care home,staff are really good with my care. I engage in different activities within and outside the home. I really want to appreciate Maryjane one of the carers for been so sincere,supportive and passionate about supporting residents at tornadoes.
I feel safe and supported at
tornadoes. Am truly happy and greatful with Tornadee staff.
Reply from Helen Stone, Reviews Team at Tor-na-Dee
Thank you so much for taking the time to share your feedback, we really appreciate your lovely comments. It's wonderful to hear that you're so happy at Tor Na Dee, and of course we'll ensure that…read more
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Review of

Scarlet House

from Sally A (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From day one I knew that I had made the right decision for Mum. The staff have many priorities when introducing a new resident to their new home, one of the most important was spending time and energy getting to know the needs and wants of Mum, making her feel comfortable and safe. Mum has been living
in Scarlet House for five months and has referred to it as home within a few months of moving in.
This is due to the expertise and warmth of care delivered by the staff, I couldn't have asked for more.
Scarlet House has a very proactive attitude for care and a very positive environment for my mum to live in.
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Review of

Britten Court

from C P (Son of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are very helpful and caring. The care home is really clean and tidy and I feel happy my mum is safe and being cared for at Britten Court.
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Review of

Sherwood Grange

from Wendy M (Wife of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was a resident at Sherwood Grange for 3 years. During his time there I visited nearly every day and got to know know the carers and home very well. The core team of carers were there from the start which meant they knew him and the other residents very well. I found all the carers to be
very kind and caring to everyone, even the difficult residents. There is an activity team who organise outings and plenty going on within the home so most days they don't just sit in front of the TV all day. I have found that the management team are very hands on and approachable. My husband sadly passed away in September and as I didn't want him to go to hospital, he received end of life care in the home and for his last 3 days my son, daughter and I were able to be with him 24/7. Everyone was very kind and caring to us all and my husband. A number of the carers even attended my husbands funeral which is a testament to their caring nature. I would definitely recommend Sherwood Grange.
Reply from Paul Boyce, Reviews Team at Sherwood Grange
Hi Wendy M (wife Of Resident) thank you very much for taking the time to leave us feedback about your experience.

At Sherwood Grange a Care UK home we set a high standard for ourselves, so we are…read more
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Review of

Kingsleigh

from Ross S (Son of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although there is a lot of residents there, all with different and more severe needs than my mother she has always been treated well and seems to enjoy the variety of activities and entertainment that is provided.
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Review of

Ridley Manor

from D H (Wife of Resident) published on 9 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all the staff to be pro-active and approachable.
The staff team, at all levels, go out of their way to greet my husband when their paths cross in the bistro at the garden.
The whole family are made very welcome when visiting.
We are very happy to recommend Ridley Manor.
Reply from Hayley Devereaux, Reviews Team at Ridley Manor
Dear Denise (wife Of Resident) thank you very much for taking the time to leave us feedback about your experience.
It is so wonderful to read your lovely comments about the whole team and how…read more
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Review of

Perry Manor

from Joanne C (Daughter of Resident) published on 9 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Perry Manor is an exceptional care home. My dad has lived there since August, initially for respite but now full-time, as we are no longer able to meet his care needs at home. The wonderful management and staff on the nursing level helped us navigate what was a very difficult time for my family and
we can't thank them enough. Perry Manor is now a home from home for all of my family. It is a lovely, caring environment for my dad to live in, all of the staff are fabulous, the food and cafe are wonderful. We are always greeted with a smile and that means so much.
Reply from Shilpa Odedra, Reviews Team at Perry Manor
Thank you so much for your kind words. It is truly a joy to have your dad with us, and we feel equally grateful that you and your family are such an important part of the Perry family.
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Review of

Holly Oak

from Gavin Y (Son of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise Holly Oak or recommend them enough based on our experience. Dad has been here a couple of months and we have found the level of care to be outstanding. The whole team are so very well linked up right from our arrival with Dad to the end of life care phase we are now unfortunately in.
The carers themselves are not just delivering a service as a job, they all genuinely care, show immense patience, respect and love for the patients and you can't buy that, that's all down to the dedication, integrity and empathy of and every member of the care team. The dignity, communications and connectivity we have had from the nursing team as things have changed, along with the support they provide to us the relatives in helping and supporting us all through a very difficult time has made a difficult time so much easier, removing the stress as we know we have done the right right thing for Dad. Thank you to the whole team at Holly Oak.
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Review of

Foxland Grange

from R H (Daughter of Resident) published on 9 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We always receive a very warm welcome, and all the staff are very friendly and helpful. The bistro is always welcoming with free refreshments for visitors, and the dining room always looks inviting. There are a good range of varied activities and seasonal treats. Weejly outings are on offer too.
Reply from Jazz Lalli, Reviews Team at Foxland Grange
Thank you so much for your lovely feedback. It is great to hear the staff are welcoming friendly and helpful. We are pleased you enjoy the refreshments available and the activities and trips within…read more
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Review of

Franklin House

from Sarah F (Daughter of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Franklin House has provided excellent care for my dad for over a year now. He is very settled and genuinely happy there, which means a lot to our family. The staff are outstanding - always kind, patient, and professional. They treat residents with real dignity and respect, and their communication with
us as a family has been clear and reassuring. We feel very confident that he is in safe and caring hands.
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Awards / Recognitions (135)

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