Care Homes Owned by Care UK

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Care UK
Care UK have been supporting people to live fulfilling lives for 40 years. They care for older people in warm, friendly and comfortable care homes across England, Wales and Scotland.

Their 10,500-plus colleagues provide a wide range of quality care services, ranging from residential and nursing care, to specialist dementia care, respite care and compassionate end-of-life care. While they care for some 7,000 people in over 150 care homes, each resident receives care and support that’s tailored to their individual needs, interests and wishes.

Care UK Locations (191)

191 Care Homes and Adult Day Care Centres owned by Care UK
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Oak House

Forest Close, Wexham, Slough SL2 4FA 

9.9 102 reviews
"My sister celebrated her 103rd Birthday at the Care Home and it was absolutely amazing how the staff catered, celebrated with her and was…"   Read all 102 reviews
Location Type Care Home

Oak House is a modern care home situated in a tranquil, residential area of Slough. The dedicated team provides personalised nursing, residential and dementia care for older people on a permanent and respite basis. The purpose-built home is organised… Read more about Oak House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 120 Rooms
  • from £1,440 / week
Carpathia Grange

2 Southampton Road, Hythe, Southampton SO45 5GQ 

9.9 126 reviews
"We are so happy with the care and attention my brother receives. It has been a massive change for him and all the staff throughout the…"   Read all 126 reviews
Location Type Care Home

Carpathia Grange in Hythe, Southampton is a state-of-the-art, purpose-built care home where everything is designed to enable residents to enjoy a fulfilling lifestyle. The home has its own hair and beauty salon, cafĂ© and cinema, plus beautifully furnished… Read more about Carpathia Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • 62 Rooms
  • from £1,768 / week
Milner House

Ermyn Way, Leatherhead KT22 8TX 

9.9 46 reviews
"Milner House has provided first-class care to both of my parents (now deceased) and now to my aged aunt, who is 99 years old (100 in May…"   Read all 46 reviews
Location Type Care Home

Set in an impressive Victorian Mansion, Milner House is a spectacular care home in the leafy suburb of Leatherhead, Surrey. The home, which provides expert residential, nursing and dementia care, retains most of its original features but has been… Read more about Milner House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 46 Rooms
  • from £1,699 / week
Tennyson Grange

123 Westmead Road, Sutton SM1 4JE 

9.8 86 reviews
"From the moment you first set foot in Tennyson Grange there is a positive vibe. The staff are friendly and approachable. My cousin needs…"   Read all 86 reviews
Location Type Care Home

The dedicated team at Tennyson Grange provides respite or permanent person-centred residential, nursing and dementia care. The purpose-built home delivers luxurious yet homely living, from spacious dining spaces to the contemporary living areas. The… Read more about Tennyson Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 83 Rooms
  • from £1,675 / week
Primrose House

Bluebird Way, Brough HU15 1XB 

9.8 52 reviews
"Primrose House is a really special place with a great culture of respect, filled with staff that go above and beyond for the residents. I…"   Read all 52 reviews
Location Type Care Home

Primrose House is a friendly, modern care home in Brough, providing 24-hour residential and dementia care, along with short-term respite stays and compassionate end-of-life support. A knowledgeable and caring team work closely with residents and families… Read more about Primrose House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 66 Rooms
  • from £1,445 / week
Ambleside

Evesham Road, Dodwell, Stratford-upon-Avon CV37 9TG 

9.8 99 reviews
"Mum has been in Ambleside for 6weeks now, has really settled in well. I am so pleased to see a real change in her, she has had a very…"   Read all 99 reviews
Location Type Care Home

Ambleside is a purpose-built Care UK home in Stratford-upon-Avon. The care home provides professional and personalised residential care, as well as short-term respite care and sensitive end of life care. The superbly decorated interiors include a… Read more about Ambleside

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 60 Rooms
  • from £1,699 / week
Halecroft Grange

295 Hale Road, Hale Barns, Altrincham WA15 8SN 

9.8 139 reviews
"Two words care and caring they mean very different things. The Halecroft team deliver both in abundance. We are so grateful for not just…"   Read all 139 reviews
Location Type Care Home

Halecroft Grange is situated within the heart of Hale village, and provides premium residential and dementia care on a short-term or permanent basis. The home offers a wide range of accommodation options as well as large, communal spaces to socialise… Read more about Halecroft Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 95 Rooms
  • from £1,540 / week
Mercia Grange

538 Lichfield Road, Four Oaks, Sutton Coldfield B74 4EH 

9.8 122 reviews
"Despite being fiercely independent, a fall at 94 landed Dad in hospital for a fortnight necessitating a period of respite care upon…"   Read all 122 reviews
Location Type Care Home

Mercia Grange in Sutton Coldfield provides a full range of round-the-clock care for older people. The dedicated team offers residential, nursing and dementia care on a short-term or permanent basis. Residents can enjoy a superb lifestyle thanks to… Read more about Mercia Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 67 Rooms
  • from £1,795 / week
Franklin House

The Green, Swan Road, West Drayton UB7 7PW 

9.8 144 reviews
"So we were moving our mum to Franklin house due to her last care home not being very good. From the moment we walked into Franklin house we…"   Read all 144 reviews
Location Type Care Home

Franklin House care home is a welcoming setting in West Drayton delivering dementia, nursing and respite care. The modern, purpose-built home has a relaxed atmosphere, with light and airy rooms and large, secure gardens where residents can take a… Read more about Franklin House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 66 Rooms
  • from £1,936 / week
Parker Meadows

7 Parker View, Redlands Lane, Fareham PO16 0AF 

9.8 114 reviews
"We looked at a number of Care Homes for my wife who needs palliative care and nothing came close to Parker Meadows for standard of…"   Read all 114 reviews
Location Type Care Home

Parker Meadows is a beautiful, purpose-built care home in Fareham, offering high-quality residential, nursing and dementia care. Furnished to a high standard, the Hampshire home offers a homely yet luxurious environment, with facilities including… Read more about Parker Meadows

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 89 Rooms
  • from £1,675 / week
Millers Grange

Curbridge Road, Witney OX28 5HR 

9.8 114 reviews
"My parents have been resident for nearly 2 years. I cannot fault the care staff, domiciliary and lifestyle teams are good. There have…"   Read all 114 reviews
Location Type Care Home

Millers Grange care home in Witney offers a variety of care services for older people, including residential, dementia care and short-term respite care. Millers Grange is a home from home, where your loved one's individually styled, en-suite bedroom… Read more about Millers Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 52 Rooms
  • from £1,784 / week
Elwick Grange

Elwick Road, Hartlepool TS26 9LX 

9.8 97 reviews
"Our family will be forever grateful for the care and compassion shown to my granda during the last year of his life. He lived to the…"   Read all 97 reviews
Location Type Care Home

Elwick Grange offers residential and dementia care from a pleasant setting close to the centre of Hartlepool. The modern, purpose-built care home has a highly qualified team that provides the very best standards of care. Team members receive the latest… Read more about Elwick Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • 60 Rooms
  • from £1,295 / week
Sleaford Manor

Waddington Road, Sleaford NG34 6AR 

9.8 27 reviews
"I stayed here for 3 weeks in May & was not quite sure what to expect having witnessed my late wife's brief stay in a Care Home several…"   Read all 27 reviews
Location Type Care Home

At Sleaford Manor enjoy round-the-clock, high-quality residential and specialist dementia care on a permanent and respite basis. Located in Sleaford, the purpose-built home has many luxury facilities including an in-house bar, cinema room and a hair… Read more about Sleaford Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 70 Rooms
  • from £1,395 / week
Weald Heights

Bourchier Close, Sevenoaks TN13 1PD 

9.8 217 reviews
"I moved my mother into Weald Heights in November 2025. The staff took a lot of time to make sure they understood her, particularly her…"   Read all 217 reviews
Location Type Care Home

Weald Heights is a CQC rated 'Outstanding' (June 2025) care home in Sevenoaks. The dedicated and expert team offer quality residential, nursing and dementia care on a respite or permanent basis. They spend time getting to know residents and their families,… Read more about Weald Heights

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 80 Rooms
  • from £2,055 / week
Bowes House

25 Battle Road, Hailsham BN27 1DU 

9.8 189 reviews
"I can only speak very positively of my Mum's experience of two-weeks respite at Bowes House. Having been diagnosed with several health…"   Read all 189 reviews
Location Type Care Home

The skilled team at Bowes House provide expert nursing, residential and specialist dementia care on a permanent and respite basis. They also offer compassionate end of life care. Residents can enjoy newly refurbished facilities, including beautiful… Read more about Bowes House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 90 Rooms
  • from £1,733 / week
Norfolk House

39 Portmore Park Road, Weybridge KT13 8HQ 

9.8 119 reviews
"My mother has been a resident for 6 months. Up to now the care has been excellent. Everyone has been so welcoming which has helped my mum…"   Read all 119 reviews
Location Type Care Home

Norfolk House in Weybridge, Surrey, is a purpose-designed care home providing personalised residential care, short-term respite care, expert nursing care and specialist dementia care for older people, including those with physical disabilities. The… Read more about Norfolk House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 76 Rooms
  • from £1,756 / week
Snowdrop House

Baldock Street, Ware SG12 9DT 

9.8 116 reviews
"I am so very glad that my husband was lucky enough to enter this home for his final months. The staff could not be better, full of…"   Read all 116 reviews
Location Type Care Home

Snowdrop House in Ware delivers a full range of care services for older people, including residential, dementia and nursing care and respite services. The purpose-built home combines high-quality, personalised care with a luxurious lifestyle. The… Read more about Snowdrop House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 70 Rooms
  • from £1,887 / week
Mills Meadow

Fore Street, Framlingham, Woodbridge IP13 9DF 

9.8 87 reviews
"My mother spent the last 3 years at Mills Meadow and passed away very peacefully last week. All the staff treated her with dignity and…"   Read all 87 reviews
Location Type Care Home

Rated ‘Outstanding’ by the CQC (August 2019), Mills Meadow care home in Framlingham, Suffolk, offers exceptional, personalised care. The purpose-built home provides residential and dementia care for older people, both permanently and on a short-term… Read more about Mills Meadow

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 60 Rooms
  • from £1,830 / week
Sherwood Grange

1a Robin Hood Lane, Kingston Vale, London SW15 3PU 

9.8 112 reviews
"My husband was a resident at Sherwood Grange for 3 years. During his time there I visited nearly every day and got to know know the…"   Read all 112 reviews
Location Type Care Home

Sherwood Grange is a modern and luxurious care home in Kingston Vale, South London, offering high-quality residential, dementia and short-term respite care. Residents live active and fulfilled lives with a range of superb facilities, including a cinema,… Read more about Sherwood Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 59 Rooms
  • from £1,995 / week
Britten Court

Love Road, Lowestoft NR32 2NY 

9.8 81 reviews
"My mum has been in Britten Court for several years now and throughout her stay the care has gone above and beyond my expectations. The…"   Read all 81 reviews
Location Type Care Home

The skilled team at Britten Court provides high-quality care that is fully personalised to each resident. Care services range from respite and residential to nursing and dementia care. There is also a day club offering care and companionship for people… Read more about Britten Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 80 Rooms
  • from £1,739 / week
Colne View

Dame Mary Walk, Colchester Road, Halstead CO9 2FF 

9.8 174 reviews
"My wife who is a resident at the home says the home is very good. The activity are very good. As she is a very plane eater, the kitchen…"   Read all 174 reviews
Location Type Care Home

Colne View is a purpose-built care home offering a range of high-quality services, including residential, nursing and dementia care on a permanent and respite basis. They also offer supportive palliative and end of life care. Situated in the charming… Read more about Colne View

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 70 Rooms
  • from £1,780 / week
Weavers Court Care Home

Naylor Avenue, Yeadon, Near Rawdon, Leeds LS19 7FG 

9.8 39 reviews
"From our first contact with the home, the impression has been of a professional and friendly environment. All the staff have a helpful,…"   Read all 39 reviews
Location Type Care Home

Weavers Court is a welcoming care home on the outskirts of Leeds, providing 24-hour residential and dementia care, alongside flexible respite stays and compassionate end-of-life support. The home is led by a knowledgeable and caring team who are dedicated… Read more about Weavers Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 66 Rooms
  • from £1,500 / week
Oxbow Manor

Oteley Road, Shrewsbury SY2 6QH 

9.8 41 reviews
"Having been chosen at a POA for a very dear friend of 60 years! I chose most carefully choosing the appropriate Residential and Nursing…"   Read all 41 reviews
Location Type Care Home

Oxbow Manor care home provides person-centred care in luxurious surroundings, including permanent and short-term residential, nursing and specialist dementia care. The home is divided into suites which offer residents separate dining and living spaces.… Read more about Oxbow Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 80 Rooms
  • from £1,730 / week
Hartismere Place

Castleton Way, Eye IP23 7DD 

9.8 138 reviews
"My uncle has been with you for rest-bite care. I have been visiting him with my Aunt. Immediately on entering we were met by staff, who…"   Read all 138 reviews
Location Type Care Home

Hartismere Place is an 'Outstanding' CQC rated (February 2020), purpose-built care home in Eye, North Suffolk. The team delivers residential and dementia care on a short-term or permanent basis. They also run a day club designed for older people in the… Read more about Hartismere Place

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 60 Rooms
  • from £1,624 / week
Salisbury Manor

Shapland Close, Wilton Road, Salisbury SP2 7EJ 

9.8 88 reviews
"Our uncle stayed at Salisbury Manor for just over two weeks for end-of-life care, and we are so grateful for the care and kindness shown to…"   Read all 88 reviews
Location Type Care Home

Salisbury Manor is a luxury care home offering residential, nursing and dementia care. The General Manager leads a friendly team of professionals that provides compassionate care for residents, assisting them to enjoy their lives to the full. The… Read more about Salisbury Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 63 Rooms
  • from £1,667 / week
Bourley Grange

2 Bourley Road, Church Crookham, Fleet GU52 8DY 

9.8 82 reviews
"What a beautiful place for my wife's Godmother to stay. Very friendly and professional staff. Excellent food and service in lovely grounds,…"   Read all 82 reviews
Location Type Care Home

Bourley Grange is a purpose-built, luxury care home in a pleasant residential area of Church Crookham, close to the historic Tweseldown Racecourse and playing fields. The home is surrounded by green space and countryside. The dedicated team works… Read more about Bourley Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 60 Rooms
  • from £1,799 / week
Cheviot Court

63 Horsley Hill Square, South Shields NE34 6RF 

9.8 56 reviews
"I have been very impressed with the care given at Cheviot Court. My mum is well looked after, all the staff and care given are excellent.…"   Read all 56 reviews
Location Type Care Home

The skilled team at Cheviot Court offers high-quality care and a warm welcome in a homely setting. Quality permanent and short-term residential care is provided for older people, including those who are living with dementia. The team is passionate… Read more about Cheviot Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 73 Rooms
  • from £1,410 / week
Sandfields

St Georges Road, Cheltenham GL50 3EL 

9.8 145 reviews
"Thank you to the whole team at Sandfields for providing excellent care during my mum's respite stay. She has been safe, happy and healthy…"   Read all 145 reviews
Location Type Care Home

Sandfields is a purpose-built care home in Cheltenham, providing quality residential, nursing and dementia care. Known as a ‘home for life’, the team can support when a loved one’s needs change through a personalised care plan. Built over three floors,… Read more about Sandfields

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 90 Rooms
  • from £1,824 / week
Rush Hill Mews

Clarks Way, Rush Hill, Bath BA2 2TR 

9.8 85 reviews
"My Mum has been living at Rush Hill Mews since November 2025, and I have been really heartened to see just how incredibly hard and with…"   Read all 85 reviews
Location Type Care Home

Rush Hill Mews is a luxury care home set in the Somerset countryside where the dedicated team offers personalised residential, nursing and dementia care in wonderful surroundings. Residents benefit from a range of facilities in this vibrant, modern… Read more about Rush Hill Mews

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • 62 Rooms
  • from £1,800 / week
The Potteries

187 York Road, Broadstone BH18 8ES 

9.8 146 reviews
"Dad stayed at the potteries for respite. He was well looked after. The staff were all friendly and nothing was too much. Dad was fussy…"   Read all 146 reviews
Location Type Care Home

The Potteries is a luxury, purpose-built care home in Broadstone. The team provides expert residential, dementia and nursing care for respite and permanent residents. They also offer compassionate end of life care. A short drive from the seaside of… Read more about The Potteries

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 80 Rooms
  • from £1,645 / week

Care UK Reviews (14963)

9.7

Care UK has a Group Review Score of 9.7 (9.698) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.

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Review of

Hartismere Place

from S A (Niece of Resident) published on 10 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle has been with you for rest-bite care. I have been visiting him with my Aunt.
Immediately on entering we were met by staff, who knew my uncle by name. The environment feels that residents come first. The reception is very welcoming & the open area with a coffee shop meant that we call meet
up away from his room was a great feature.
It was nice to see staff interacting with residents even just an acknowledgement as they went past each other.
I have experience of nursing homes as a relative with elderly parents & as a nurse tutor visiting care homes with students on placement. Your home beats them all. Keep up the good and vital work.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Haven Lodge

from Amy H (Daughter of Resident) published on 10 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The entire team at Haven Lodge were incredible supporting my mum through her last three weeks of life. Mini, Sue and their amazing team welcomed us every day with smiles, dignified care and exceptional nursing. We can't thank the team at Haven enough for making the most difficult time of our lives as
good as it could possibly be. You are all wonderful people, working so hard, in difficult circumstances and we are so grateful to every single one of you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Cranford Grange

from A M (Daughter of Resident) published on 10 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
There were excellent birthday celebrations for my mother's birthday, With cake photos banners birthday songs. My Mother is receiving excellent care all round. The standard of cleanliness in the home is second to none. The staff are all very kind and caring.
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Review of

Grangewood

from Mary H (Wife of Resident) published on 10 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall the experience visiting Grangewood everyday to see my husband over 4 1/2 yrs has been one of the staff being kind caring helping in situations of concern and anxious times. There have been many. Without management and staff carers domestics senior staff and admin life would be very difficult.
The easy conversations the fun and activities are a welcomed break from the tough days when a loved one is unwell. They care for residents and family and friends are always welcomed to Grangewood. The food is good to excellent staff carers work very hard to achieve team work.
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Review of

Oak House

from Steve J (Brother-in-law of Resident) published on 10 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister-in-law celebrated her 103rd Birthday on Sunday 1st Feb and Oak House arranged two magnificent parties one for residents and guests in the morning and one for the family in the afternoon. Both rooms were decorated beautifully, catering excellent and the staff outstanding. Entertainment first
class and a visit from the Mayor a great bonus. Enjoyed by everyone especially the Birthday Girl.
Thank you Oak House.
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Review of

Oak House

from P J (Sister of Resident) published on 10 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister celebrated her 103rd Birthday at the Care Home and it was absolutely amazing how the staff catered, celebrated with her and was so welcoming to everyone that was there, it was a beautiful day both in the morning celebration when the Mayoress attended and the afternoon family celebration, the
Care Home and the Staff excelled, as I said, it was amazing.
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Review of

Haven Lodge

from Oliver D (Son of Resident) published on 10 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
We can't speak highly enough of this facility, moreover the absolutely brilliant and caring staff.
Mum spent her final weeks here and we are so, so grateful for the compassionate and professional care that she received. Nothing was too much trouble and Mums every need was met with abundance.
As
a family, we couldn't have asked for anything more.
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Review of

Haven Lodge

from Rhian B (Daughter of Resident) published on 10 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Our lovely mum had the last two weeks of her life in this beautiful place, and received the utmost gentle and loving care. The staff are exemplary and were always so kind to us as family members. I would recommend this to anyone in a heartbeat.
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Review of

Cuttlebrook Hall

from Hannah P (Daughter of Resident) published on 10 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Cuttlebrook Hall have helped us immensely in a difficult time of trying to find a care home for Mum, who has Dementia, and Dad, who has Parkinson's. They have very different needs but still want to be, and should be together. The staff, at all levels have been amazing in accommodating their care requirements,
in different wings, but also they are able to spend time and eat together as they wish.
From my first enquiry and initial visit, to Mum and Dad moving in, the whole process was professional and clearly explained. As soon as they arrived, they were treated with kindness and respect and I have been regularly updated on how they are settling in and their care plans. There are so many activities for them as a couple and as individuals, I am confident they can both get a lot out of their life at Cuttlebrook Hall. And the rooms are beautiful. Thank you!
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Review of

Franklin House

from Lesley M (Daughter of Resident) published on 10 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
So we were moving our mum to Franklin house due to her last care home not being very good. From the moment we walked into Franklin house we were made to fill so welcome. Tracy went above and beyond for us and Mathew and Christina were also fantastic. Unfortunately our mum passed away before we could
move her all the staff were so kind and caring I would 100% recommend Franklin house to anyone who is looking to put a loved one into a care home. This is not an easy decision but Franklin house made it so much easier
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Review of

Foxbridge House

from Anthony G (Son of Resident) published on 10 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The initial three-week respite period and the short tenure as a permanent resident, made a huge difference in her mental stimulation, ensuring her days were full of professional care, compassion by the very attentive care workers and stimulating activities to participate in, coupled with comprehensive
nursing as required.
In every conversation and discussion, the family have had since mother's passing we have been full of praise of the positive experience that mother had at Foxbridge House Care Home was a huge relief for the family to know that she was in a very safe and secure care environment.
Since her passing, our family has consistently praised the positive experience at Foxbridge House Care Home. We are immensely thankful to the management and staff for their care and would confidently recommend Foxbridge House Care Home to other families seeking compassionate, professional support with total peace of mind that their loved ones are having the best possible available care.
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Review of

Seacroft Grange

from C S (Daughter of Resident) published on 10 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and well being team are fully committed to looking after my mother. The only issue I have is that having purchased several hearing aids (at least 4 pairs!) since my mother has been residing at Seacroft Grange they have all gone missing!!
Reply from Samantha Debenham, Reviews Team at Seacroft GrangeThank you for taking the time to share your feedback regarding Seacroft Grange. We are very pleased to hear your positive comments about the care and wellbeing team and their commitment to your mother.

We are genuinely sorry to learn about the distress caused by the hearing aids going missing. We would also like to thank you for bringing this to our attention. We fully understand how important these are to your mother's comfort, communication, and quality of life, and we recognise how frustrating this situation must be for you.
Please be assured that we take concerns like this very seriously. The Home Manager is aware and will be reviewing our processes and working with the team to review this to help prevent similar issues in the future.

Thank you again for bringing this to our attention.
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Review of

Greenview Hall

from C B (Daughter of Resident) published on 10 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
What a lovely care home all of the staff are so friendly and caring, rooms are kept spotlessly clean, laundry is washed ironed and put back into the rooms, dining rooms all laid out and lovely food served to the residents the staff help anyone that needs help, if your bed bound they ask you what you
would like and bring it to you and help you eat it if needed, down stairs coffee, cold drinks, cakes, pastry's and a lovely bowl of fresh fruit which you can help yourself to. Mums stay wasn't very long as she sadly passed away but while she was there she was very well cared for.
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Review of

Chandler Court

from Jane W (Daughter of Resident) published on 10 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff (including management) all to be extremely friendly, whilst at the same time professional in their approach. The activities are excellent, varied and fun to participate in. The building is kept in an excellent, clean manner. The food is also of a very high standard, however on occasion
the main meals can lack variety ie Chinese/curry at the same time with no choice on meat and two veg. However sandwiches are available on request at any time which helps.
Reply from Samantha Debenham, Reviews Team at Chandler CourtThank you for taking the time to share such detailed feedback regarding Chandler Court. We are delighted to hear your kind comments about the staff, management, activities programme, cleanliness, and the food quality. Your kind recognition is very much appreciated by the whole team.
We also value your feedback regarding menu variety at mealtimes. Providing enjoyable and nutritious meals is very important to us, and we understand that choice plays a key role in the residents' satisfaction. Please be assured your comments have been shared with our catering team and are being used to review menu planning, particularly around offering greater variety and clearer options at main meals.
We are pleased that alternative options, such as sandwiches, are available on request, and we will continue to look for ways to improve choice while meeting dietary needs and preferences.
Thank you again for your thoughtful review and for helping us continue to improve our service.
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Review of

Smyth Lodge

from Teresa W (Daughter of Resident) published on 9 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum wasn't sure about moving into a care home, even though she needed 24/7 care. After just one week there, she said she wished she had agreed sooner.


Mum's one wish was simply to have a proper shower. At home, her house had slowly turned into a prison for her. When that wish finally came true, the

smile on her face - you would have thought she'd won the lottery.


The care home feels like one big family, where everyone is welcome. The carers, nursing staff, and management are unbelievable and truly go above and beyond, not just for the residents but for their families too.

Reply from Rebecca Marchant, Reviews Team at Smyth LodgeThank you very much for taking the time to leave us feedback about your experience.

At Smyth Lodge we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review of

Heath Lodge Care Home

from Jacqueline M (Resident) published on 9 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think that Heath Lodge provides a very good standard of care and help. The staff are always polite and will help in many and varied kinds of ways. My room is warm and comfortable and kept clean. The bathroom is also very well maintained and clean.
The meals provided are of a high standard and are
very varied and tasty.
The activities provided are of a high standard and of interest and are very varied.
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Review of

Heath Lodge Care Home

from Sheila H (Resident) published on 9 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've have no complaints. I'm just happy with everything here.
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Review of

Cuttlebrook Hall

from Nicky H (Daughter of Resident) published on 9 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Cuttlebrook isn't just a care home, it is a community that cares.
The staff are dedicated, professional and infectiously positive. It is impossible not to smile when everyone is greeted personally and nothing appears too much trouble.
Mum has been welcomed into the Cuttlebrook community and her individual
needs met in the very best way possible, and after only a very short while feels safe, is eating better and joining in a variety of activities!
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Review of

Amherst House

from L F (Niece of Resident) published on 6 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Our families would like to express our sincere thanks for the care, kindness and professionalism shown to our uncle, especially in his final days. The end-of-life care he received was compassionate and respectful. On the night he passed away, staff were attentive and gently kept us informed as he became
close to the end. They arranged music he would have enjoyed, which brought comfort and peace in his final moments. These thoughtful actions meant a great deal to us. The carers showed genuine kindness, bringing food so we could stay with him and ensuring family members felt welcome and supported. Reception staff were always warm and reassuring, and nursing staff were empathetic, honest and professional throughout. We also appreciated the welcoming tea and coffee communal area and the cakes, which offered comfort during long and emotional visits. As a family, we felt listened to and included, and our uncle was treated with dignity and compassion right until the end of his life.
Reply from Terri Rowe, Reviews Team at Amherst HouseThank you so much for taking the time to leave us such a wonderful and heart warming review. At Amherst House Care Home we set a high standard for ourselves, so we are so very happy to hear that your experience with us has been such a positive one. A very lovely gentleman who will be greatly missed by all of us here.
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Review of

Britten Court

from B A (Son of Resident) published on 6 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Britten Court for several years now and throughout her stay the care has gone above and beyond my expectations. The staff are alway so friendly and helpful and are never phased by my mums changing care needs and do it with a smile.
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Awards / Recognitions (135)

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