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Care Homes Owned by Care UK

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Care UK
Care UK have been supporting people to live fulfilling lives for 40 years. They care for older people in warm, friendly and comfortable care homes across England, Wales and Scotland.

Their 10,500-plus colleagues provide a wide range of quality care services, ranging from residential and nursing care, to specialist dementia care, respite care and compassionate end-of-life care. While they care for some 7,000 people in over 150 care homes, each resident receives care and support that’s tailored to their individual needs, interests and wishes.

Care UK Locations (181)

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181 Care Homes and Adult Day Care Centres owned by Care UK
Mildenhall Lodge

St John's Close, Mildenhall, Bury St Edmunds IP28 7NX 

9.9 121 reviews
"My friend had previously been in a care home many miles away. She had been well looked after, but no stimulation due to lack of staff. What…"   Read all 121 reviews
Location Type Care Home

Mildenhall Lodge care home provides the best personalised residential, nursing and dementia care for older people on a short-term or permanent basis. The purpose-built care home has been designed to offer comfort in luxurious surroundings. Bedrooms… Read more about Mildenhall Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 60 Rooms
  • from £1,689 / week
Manor Lodge

Manor Road, Chelmsford CM2 0EP 

9.9 150 reviews
"Very friendly and well run care home. Staff attentive and looked after my Mum well. The physiotherapy team worked wonders with Mum. When…"   Read all 150 reviews
Location Type Care Home

Manor Lodge is a modern and welcoming care home in Chelmsford that delivers permanent and respite nursing, residential and dementia care. The purpose-built home has fantastic facilities, including a café, cinema, hair salon and a little shop. It also… Read more about Manor Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 120 Rooms
  • from £1,824 / week
Ivy Grove

71 Hatch Lane, Chingford, London E4 6LP 

9.9 63 reviews
"The staff and residents are outstanding. The staff are always here to help you. Living here I feel very safe and comfortable. I love the…"   Read all 63 reviews
Location Type Care Home

Ivy Grove in Chingford is a luxurious care home that offers the ideal setting for personalised care of the highest standard. The dedicated team provides residential and dementia care on a permanent or short-term basis. The home boasts a stunning collection… Read more about Ivy Grove

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 46 Rooms
  • from £1,799 / week
Martlet Manor

Butlers Green Road, Haywards Heath RH16 4DA 

9.9 28 reviews
"We found MM after my mum had a terrible fall and had to have a long stay in hospital which resulted in her not being able to stay at…"   Read all 28 reviews
Location Type Care Home

The purpose-built Martlet Manor care home offers permanent and respite residential and dementia care for older people in luxurious surroundings. They also offer compassionate end of life care. Located in Haywards Heath, the home supports residents… Read more about Martlet Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • 72 Rooms
  • from £1,841 / week
Cuttlebrook Hall

1 Stock Road, Eastern Bypass, Thame OX9 3FU 

9.9 63 reviews
"Falling a fall and deteriorating memory, Mum was in need of a care home. It felt like a huge decision and responsibility choosing somewhere…"   Read all 63 reviews
Location Type Care Home

Cuttlebrook Hall care home in Thame offers a comprehensive range of high-quality care services for older people, all in a luxurious, purpose-built setting. The experienced and passionate team provides residential, dementia, and respite care with every… Read more about Cuttlebrook Hall

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 68 Rooms
  • from £1,750 / week
Highbury New Park

127 Highbury New Park, Islington, London N5 2DS 

9.9 48 reviews
"My father was a resident at Highbury New Park for two years until his death in May. The care provided by the home was of the highest…"   Read all 48 reviews
Location Type Care Home

Conveniently situated in Islington, North London, Highbury New Park delivers high quality care and support for older people. They also run a day club designed for older people in the local area. Residents can enjoy bright and spacious bedrooms, complete… Read more about Highbury New Park

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 53 Rooms
Bowes House

25 Battle Road, Hailsham BN27 1DU 

9.9 186 reviews
"Lovely clean, caring well managed home. My Dad has always been very reticent about going into care but hit crisis point and had to leave…"   Read all 186 reviews
Location Type Care Home

The skilled team at Bowes House provide expert nursing, residential and specialist dementia care on a permanent and respite basis. They also offer compassionate end of life care. Residents can enjoy newly refurbished facilities, including beautiful… Read more about Bowes House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 90 Rooms
  • from £1,733 / week
Highmarket House

North Bar Place, Banbury OX16 0TD 

9.9 151 reviews
"I have been visiting Highmarket for years, and it is fantastic, the staff are so warm & kind. I attend activities every day and have lots…"   Read all 151 reviews
Location Type Care Home

Highmarket House is a purpose-built setting close to the centre of Banbury, providing the latest in luxurious facilities combined with high-quality care. The dedicated and skilled team offers a full range of residential care for older people, including… Read more about Highmarket House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Palliative Care
  • 73 Rooms
  • from £1,703 / week
Davers Court

Shakers Lane, Bury St Edmunds IP32 7BN 

9.9 138 reviews
"Since moving to Davers Court mum has received excellent care from all members of the staff. There is a wide range of activities including…"   Read all 138 reviews
Location Type Care Home

Davers Court care home in Bury St Edmunds, Suffolk, is a modern, purpose-built facility that provides residential, dementia and short-term respite care for older people in beautiful surroundings. The Suffolk home has stunning lounges, a modern café,… Read more about Davers Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 60 Rooms
  • from £1,733 / week
Bickerton House

Warfield Road, Bracknell RG12 2JA 

9.9 59 reviews
"My mother was at Bickerton for 2.5 years. She was well looked after by the staff, who are great, and the facilities were excellent.When she…"   Read all 59 reviews
Location Type Care Home

Bickerton House in Bracknell, Berkshire, is a purpose-built care home with its own hair salon, coffee shop and cinema. Relaxing lounges, landscaped gardens, and bedrooms with en-suite facilities, all add to the level of luxury that residents can enjoy. The… Read more about Bickerton House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 77 Rooms
  • from £1,784 / week
Mayfield View

Lower Railway Road, Ilkley LS29 8WH 

9.9 66 reviews
"We've had an exemplary experience at Mayfield View. We moved from another home, and the difference has exceeded our hopes. Any issues are…"   Read all 66 reviews
Location Type Care Home

Mayfield View is a luxury care home offering exceptional care and stunning views of Ilkley Moors and the Wharfe Valley. With a highly skilled team, the home delivers personalised residential, nursing, and dementia care—available for both permanent and… Read more about Mayfield View

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 83 Rooms
  • from £1,545 / week
Parker Meadows

7 Parker View, Redlands Lane, Fareham PO16 0AF 

9.9 112 reviews
"I couldn't have wished for my husband (and myself) to be better cared for during his 8 month stay in nursing care at Parker Meadows. We…"   Read all 112 reviews
Location Type Care Home

Parker Meadows is a beautiful, purpose-built care home in Fareham, offering high-quality residential, nursing and dementia care. Furnished to a high standard, the Hampshire home offers a homely yet luxurious environment, with facilities including… Read more about Parker Meadows

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 89 Rooms
  • from £1,675 / week
Carpathia Grange

2 Southampton Road, Hythe, Southampton SO45 5GQ 

9.9 125 reviews
"Staff are warm, friendly and welcoming. I am kept informed on Mum's welfare. Lovely touches like the coffee shop/cafe, the possibility for…"   Read all 125 reviews
Location Type Care Home

Carpathia Grange in Hythe, Southampton is a state-of-the-art, purpose-built care home where everything is designed to enable residents to enjoy a fulfilling lifestyle. The home has its own hair and beauty salon, café and cinema, plus beautifully furnished… Read more about Carpathia Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • 62 Rooms
  • from £1,768 / week
Britten Court

Love Road, Lowestoft NR32 2NY 

9.9 78 reviews
"You cannott fault the kindness, caring & pleasantness of all of the staff. If my wife (heaven forbid) passess away before me. I only want…"   Read all 78 reviews
Location Type Care Home

The skilled team at Britten Court provides high-quality care that is fully personalised to each resident. Care services range from respite and residential to nursing and dementia care. There is also a day club offering care and companionship for people… Read more about Britten Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 80 Rooms
  • from £1,739 / week
Magdalen Park

Magdalen Lane, Hedon, Hull HU12 8LA 

9.8 74 reviews
"The overall experience was excellent - faultless. Could not have asked for better. I felt at ease at all times.…"   Read all 74 reviews
Location Type Care Home

Magdalen Park is a CQC 'Outstanding' rated care home (February 2021) in the heart of Hedon village. Here you can experience high-quality residential, dementia and respite care in a welcoming environment. The dedicated team aim to create a caring and… Read more about Magdalen Park

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 70 Rooms
  • from £1,394 / week
Kings Court

14 Market Place, Barnard Castle DL12 8ND 

9.8 40 reviews
"Fantastic staff, so friendly and like having family members caring doe our loved one. It's nice to see the home getting updated and…"   Read all 40 reviews
Location Type Care Home

Kings Court care home provides residential and respite care for older people. The team in County Durham takes pride in the high quality care they offer. The lifestyle team organises activities, outings and events tailored to residents' needs and… Read more about Kings Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Palliative Care
  • 37 Rooms
  • from £1,195 / week
Cairdean House

185 Redford Road, Colinton, Edinburgh EH13 9PN 

9.8 115 reviews
"Mum went to Cairdean for 2 weeks respite. This was our first experience of using a care home for respite. The staff made the process really…"   Read all 115 reviews
Location Type Care Home

Cairdean House is a modern, purpose-built care home in the beautiful village of Colinton, Edinburgh. The dedicated team offers specialist nursing, residential and dementia care within a home that has been designed with the needs of people living with… Read more about Cairdean House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 90 Rooms
  • from £1,895 / week
Salisbury Manor

Shapland Close, Wilton Road, Salisbury SP2 7EJ 

9.8 86 reviews
"Following a serious fall that resulted in a full shoulder replacement my 91-year-old mother was able to rapidly relocate from Salisbury…"   Read all 86 reviews
Location Type Care Home

Salisbury Manor is a luxury care home offering residential, nursing and dementia care. The General Manager leads a friendly team of professionals that provides compassionate care for residents, assisting them to enjoy their lives to the full. The… Read more about Salisbury Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 63 Rooms
  • from £1,667 / week
The Potteries

187 York Road, Broadstone BH18 8ES 

9.8 141 reviews
"An absolutely wonderful place, the most caring staff and management . My mother sadly passed away after receiving the best care ever! Her…"   Read all 141 reviews
Location Type Care Home

The Potteries is a luxury, purpose-built care home in Broadstone. The team provides expert residential, dementia and nursing care for respite and permanent residents. They also offer compassionate end of life care. A short drive from the seaside of… Read more about The Potteries

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 80 Rooms
  • from £1,645 / week
Edgbaston Manor

Speedwell Road, Edgbaston, Birmingham B5 7PR 

9.8 140 reviews
"I would give Edgbaston manor 10 out of 10 my brother was in Edgbaston manor for around 3 years the home is kept nice and clean the food was…"   Read all 140 reviews
Location Type Care Home

Edgbaston Manor provides dedicated residential, nursing and dementia care of the highest standard on a permanent and respite basis. The home offers luxury interiors and facilities including a cinema room, hair salon and a beautiful rooftop terrace.… Read more about Edgbaston Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 70 Rooms
  • from £1,385 / week
Millers Grange

Curbridge Road, Witney OX28 5HR 

9.8 113 reviews
"Millers Grange is a very welcoming Care Home in every way & we are very pleased that my sister Jean has been a resident since…"   Read all 113 reviews
Location Type Care Home

Millers Grange care home in Witney offers a variety of care services for older people, including residential, dementia care and short-term respite care. Millers Grange is a home from home, where your loved one's individually styled, en-suite bedroom… Read more about Millers Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 52 Rooms
  • from £1,784 / week
Ambleside

Evesham Road, Dodwell, Stratford-upon-Avon CV37 9TG 

9.8 98 reviews
"This was the first time we had to use Respite care for my mum. When I first made enquiries, Ambleside was recommended to me, the…"   Read all 98 reviews
Location Type Care Home

Ambleside is a purpose-built Care UK home in Stratford-upon-Avon. The care home provides professional and personalised residential care, as well as short-term respite care and sensitive end of life care. The superbly decorated interiors include a… Read more about Ambleside

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 60 Rooms
  • from £1,699 / week
Tennyson Grange

123 Westmead Road, Sutton SM1 4JE 

9.8 85 reviews
"From the moment you first set foot in Tennyson Grange there is a positive vibe. The staff are friendly and approachable. My cousin needs…"   Read all 85 reviews
Location Type Care Home

The dedicated team at Tennyson Grange provides respite or permanent person-centred residential, nursing and dementia care. The purpose-built home delivers luxurious yet homely living, from spacious dining spaces to the contemporary living areas. The… Read more about Tennyson Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 83 Rooms
  • from £1,675 / week
Oxbow Manor

Oteley Road, Shrewsbury SY2 6QH 

9.8 39 reviews
"My 97 year old father was recently become a resident at Oxbow Manor, from what I have witnessed. Nothing is too much trouble for the…"   Read all 39 reviews
Location Type Care Home

Oxbow Manor care home provides person-centred care in luxurious surroundings, including permanent and short-term residential, nursing and specialist dementia care. The home is divided into suites which offer residents separate dining and living spaces.… Read more about Oxbow Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 80 Rooms
  • from £1,730 / week
Elwick Grange

Elwick Road, Hartlepool TS26 9LX 

9.8 95 reviews
"My husband has been in the home 1 week and so far he has been very well looked after. Staff are very friendly and helpful. Food is very…"   Read all 95 reviews
Location Type Care Home

Elwick Grange offers residential and dementia care from a pleasant setting close to the centre of Hartlepool. The modern, purpose-built care home has a highly qualified team that provides the very best standards of care. Team members receive the latest… Read more about Elwick Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • 60 Rooms
  • from £1,295 / week
Ponteland Manor

Thornhill Road, Ponteland, Newcastle upon Tyne NE20 9PZ 

9.8 70 reviews
"Staff amazing and management brilliant. They all go above and beyond. Could never thank them enough.…"   Read all 70 reviews
Location Type Care Home

Ponteland Manor is a purpose-built care home surrounded by countryside and landscaped gardens. The home provides permanent residential and nursing care as well as offering short-term respite care. Each spacious ensuite bedroom can be personalised… Read more about Ponteland Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 52 Rooms
  • from £1,395 / week
Priors House

Old Milverton Lane, Blackdown, Leamington Spa CV32 6RW 

9.8 147 reviews
"Mum has recently become a resident of Priors House and they couldn't have been more welcoming to her. She has settled in really well and is…"   Read all 147 reviews
Location Type Care Home

The team of skilled professionals at Priors House care home delivers quality residential, nursing and dementia care, as well as short-term respite care, in modern surroundings. Priors House offers dedicated areas for activities, such as painting,… Read more about Priors House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • 80 Rooms
  • from £1,787 / week
Holly Oak

Holly Drive, Drake Lane, Dursley GL11 5HA 

9.8 40 reviews
"Our friend moved across from The Hollies about 6 months ago and the move has been incredibly successful. She loves the access to outdoor…"   Read all 40 reviews
Location Type Care Home

Holly Oak dementia care home is a state-of-the-art home providing specialist, person centred dementia care in Dursley. Part of The Hollies Care Centre, the dedicated and qualified teams provide extensive 24-hour care and support from the early stages… Read more about Holly Oak

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • 46 Rooms
  • from £1,950 / week
Amberley Lodge

86 Downlands Road, Purley CR8 4JF 

9.8 58 reviews
"My mother arrived at Amberley in February 2025 - very confused, not sleeping or eating properly and in need of specialist dementia care. We…"   Read all 58 reviews
Location Type Care Home

Amberley Lodge is an ‘Outstanding’ rated care home (May 2024) in Purley, Surrey. The dedicated team provides personalised care in wonderful surroundings, including dementia and nursing dementia care. The Surrey home is passionate about helping residents… Read more about Amberley Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 60 Rooms
  • from £1,490 / week
Clara Court

21 Courthouse Road, Maidenhead SL6 6JE 

9.8 180 reviews
"I feel very rested, we are well cared for in every way. Very good food. Very caring and friendly staff. Management very good.…"   Read all 180 reviews
Location Type Care Home

Clara Court is a welcoming 'outstanding'-rated care home (March 2019) where a passionate and highly trained team provides quality residential, dementia and respite care for older people. The purpose-built home has its own hair salon, café and a vintage-themed… Read more about Clara Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Mental Health
  • 76 Rooms
  • from £1,912 / week

Care UK Reviews (14161)

9.7

Care UK has a Group Review Score of 9.7 (9.736) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.

Overall Experience
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Date Published
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  • 9875
Reviewer Connection to Care UK
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Review of

Montfort Manor

from D F (Daughter of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are very friendly and welcoming. The care my mum is receiving is wonderful, and when visiting you can see that she is well cared for. Cleanliness is of a high standard. Mum feels safe and comfortable and enjoys joining in the activities.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
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  • Rooms
  • Value for Money
Review of

Heavers Court

from Jennifer L (Daughter of Resident) published on 10 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had an outstanding experience with Heaver court care home, my father has been a resident since April 2025 .
I am blown away by the exceptional care and service provided. The staff & management are professional & caring , they go above and beyond to ensure my father & all the residents are comfortable
& happy.
The facilities are clean & well maintained, with a range of activities to keep the residents engaged and stimulated. My father enjoys all the delicious & nutrition foods available.
What really stood out was the compassion & kindness shown by all staff & management, they truly care about the residents and family members & it shows .
I am absolutely delighted with my dad wellbeing, he has settled in well, & he expresses his feelings by saying how he likes the care home & all the carers.
I have a peace of mind when I leave my father after visiting, as I know he is happy and comfortable, & has made many friends who are in the same level of understanding.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Montfort Manor

from Katie R (Granddaughter of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was my first time visiting my nanny here. Very welcoming coming in, a cosy area to socialise as a family, and play games with nanny. A very clean area and facilities. Nanny looks so happy and better here. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Harcourt Gardens

from N T (Brother of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I can only answer questions about the areas I've experienced. I haven't met the new manager as yet, for instance.
All in all though, an excellent care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Norfolk House

from Diane B (Niece of Resident) published on 10 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
At my first contact, they explained to me the process and what to expect. I was directed to their social media page to explore the home and was sent emails as examples of what the contract etc. would look like. All the questions I asked were answered, if the person I spoke with didn't know the answer
they found somebody who could answer and got back to me. It was a bit overwhelming when my Aunt first arrived as there was a lot of form filling and various people all wanting different things, but once that was all done it was more relaxed and we were able to settle my Aunt in more leisurely. I wasn't able to visit my Aunt over the two weeks she was there, but family who did, all reported that the home, staff and food were all very good and there was plenty of activities planned. My Aunt's own at home carers also visited and fed back that the home was well run and staff were very attentive. I would have no worries if my Aunt wanted to stay after her respite care.
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Review of

Cedrus House

from Ian U (Son of Resident) published on 10 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum moved into Cedrus in July 2025. We have found Cedrus to be a homely and friendly place. The staff are all very nice and nothing is too much trouble. There are plenty of activities for Mum to take part in if she wishes or she has a lovely spacious en suite room with everything she needs.
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Review of

Hollins Park

from S S (Wife of Resident) published on 10 November 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
I have been a relative for many months, things have changed after the previous manager left. She was on top of things and standards have slipped. I'm sure they will improve again but I what the best for my loved one.
Staff are busy but always helpful, the language barrier can affect my husband at times
but the staff do work hard.
I do feel that it isn't the same home, the family feel has gone but it is early days with the new manger, I just hope for me and my husband it improves
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Review of

Ayton House

from Pauline S (Partner of Resident) published on 7 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner moved into this fantastic care home a month ago. The family and I couldn't be more delighted with the care he is receiving. It is so beautifully appointed that you could truly believe you are in a five star hotel. The staff are wonderful, so friendly and helpful, and nothing is too much trouble
for them. The food is first class and there are activities every day to keep the residents occupied. One couldn't ask for anything more.
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Review of

Driffield Manor

from Steve R (Husband of Resident) published on 7 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment that you walk in you are greeted with warmth and professionalism when I popped in to enquire about respite for my wife Helen. Nell is amazing and full of knowledge as she showed me around your beautiful care home.
She booked us in for an assessment with Hannah which was carried out
with exceptional detail, empathy and was very personalised.
I have just picked Helen up today ( Wednesday 29th October) and I have never seen her looking so well and refreshed after a week away. To know and appreciate that she is in such good capable hands as allowed me to recharge my batteries which was much needed.


To each and everyone of you that make up this amazing team thank you very much for everything because it really matters.


Looking forward to seeing you all next year


Steve and Helen

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Review of

Ayton House

from Nick T (Son of Resident) published on 7 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was in Ayton House for a period of 4 weeks to recover after a long hospital stay. He really enjoyed his stay and rest at Ayton House. He got to know many new people and the staff who looked after him well. Everyone was so kind and friendly and took the time to check on him and cater for his
needs. It was so nice being in a place where people said hello and checked on him, even if they were not directly caring for him; they took the time to greet him in the corridors and communal areas. He joined in some of the social activities and spent time in the lounges and café area. One highlight was the ability to watch some films in the cinema room in their pub! The whole facility is very new, modern and tastefully decorated, certainly comfortable to stay in. We would highly recommend Ayton House for short and long-term stays. Thanks to the entire team!
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Review of

Knebworth

from Wendy K (Daughter of Resident) published on 7 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall my mother was very happy staying here for 2 weeks respite after a fall. There were a couple of small incidents at night which management were looking into. Overall all the staff were happy and always smiling, they seemed to really enjoy working at Knebworth Care Home. If I have to find fault,
it was not enough parking, which would deter me from my mother staying there on a full-time basis. A big thank you.
Reply from Samantha Debenham, Reviews Team at Knebworth
Thank you for sharing your thoughts regarding Knebworth. Your kind words about our staff are greatly appreciated.

We acknowledge that incidents can happen and our Management Team are always…read more
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Review of

Franklin House

from Christine H (Wife of Resident) published on 7 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Have found Franklin House to be clean and tidy, staff friendly, helpful and professional, nothing seems to be to much trouble.
Activities arranged for the residents, normally a choice of meals available at the appropriate time, hot food could be warmer.
Happy with the staff who attend to his needs,
highly recommended.
Reply from Samantha Debenham, Reviews Team at Franklin House
Thank you for sharing your thoughts regarding Franklin House. Your kind words about our staff and our home are greatly appreciated.
We acknowledge your concerns about food temperature and would like…read more
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Review of

Mowat Court

from Karen F (Daughter of Resident) published on 6 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum and dad have now been residents at Mowat Court in Stonehaven for over 2 years, and the care they receive is excellent. All staff have my parents' best interests at the top of their agenda with everything they do.
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Review of

Foxbridge House

from Michael H (Husband of Resident) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has resided at Foxbridhe House for 27 months, and provision continues to be outstanding. Her needs have substantially increased, by her care has been adjusted to match her needs. Carers and nursing staff follow consistent procedures and are always kind, patient, jolly, caring and polite to all
residents and their visitors. The care and garden are well maintained and are valuable facilities. Clothes are laundered to a high standard with a next day service. Food is adjusted to meet all dietary needs and is well balanced. The activity programme awaits the appointment of a new leader. Staff at all levels function well and my family are delighted with my wife's residency at Foxbridge.
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Review of

Mountbatten Grange

from Serena C (Granddaughter of Resident) published on 6 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mountbatten Grange put on a lovely spread for my grandma's birthday, the staff went above and beyond to make it a special day! Tania was amazing and many compliments to the catering team who made a fantastic range if sweet treats and savoury treats and the most delicious birthday cake! A lovely staff
member was also on hand to assist my grandma back to her room! Thanks for making it such a special day! As a registered healthcare professional I have had many encounters with care homes and residential facilities, the staff were fantastic and this is certainly a care home I would highly recommend!
Reply from Claire Usher, Reviews Team at Mountbatten Grange
Thank you for taking the time to share your thoughtful feedback. We are delighted to hear that your grandma's birthday celebration was such a positive experience. Its's wonderful to know that Tania,…read more
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Review of

Collingwood Court

from J B (Granddaughter of Resident) published on 6 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nana is in there and honestly can't rate it highly enough the staff go above and beyond and always kind and friendly when me my husband and 2 children visit my nana is happy that makes us happy and the entertainment is amazing
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Review of

Collingwood Court

from Jason F (Grandson of Resident) published on 6 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Would like to thank everyone at collingwood court care home for everything they did for my nana. My nana lived at the care home for the last 2 years of her life, as she has just passed away this month. I could not fault the staff there. They where always welcoming, kind and helpful when looking after
her. The night she passed they made sure that my family where there with her in the end. Several staff came to see my nana, weather they where working or not to say goodbye.They have also been amazing to my wife's nana who also lives at collingwood court. She loves the staff there and takes part in every activity. I can't take them enough, they go above and beyond.
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Review of

Collingwood Court

from Michael B (Grandson of Resident) published on 6 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are friendly and have excellent rapport with the residents tending to every need and the place is well maintained and clean and my Grandmother is very fond of her life here and the outings and entertainment they provide
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Review of

Kenilworth Grange

from Jennifer B (Wife of Resident) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally my husband has been happy here, sometimes find him wet or dirty. Weekend staff a bit thin on the ground, but mostly good. He can not feed himself so needs help so I come as much as possible - he is not losing weight as food is good.
Reply from Samantha Debenham, Reviews Team at Kenilworth Grange
Thank you for taking the time to share your thoughts regarding Kenilworth Grange. We’re glad to hear that your husband is generally happy with his care and that he’s maintaining a healthy weight due…read more
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Review of

Tennyson Grange

from Pat N (Cousin of Resident) published on 6 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment you first set foot in Tennyson Grange there is a positive vibe. The staff are friendly and approachable. My cousin needs 24 hour care and I cannot fault the care he has been given. I would definitely recommend.
Reply from Francois Erwee, Reviews Team at Tennyson Grange
Hi Pat N (cousin Of Resident) thank you very much for taking the time to leave us feedback about your experience.

At Tennyson Grange Care Home - Care UK we set a high standard for ourselves, so we…read more
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