9.7
Group Review Score
(the average from all locations with a review score)
Care Homes Owned by Barchester Healthcare Ltd
Barchester Healthcare is one of the UK's most respected care home companies, providing award winning care and services to thousands of residents throughout the UK.
Barchester has a true passion to deliver the best for residents. This passion is shown in Vision, Mission and Values as well as through the actions of staff on a daily basis.
The structure at Barchester is unique as staff provided within their homes offer additional support in a number of specialist areas. The General Manager in each home has access to local specialist teams which include:
Clinical Development Property Services Interior Design Hospitality Learning & Development Health & Safety Information Technology
Today, the Barchester group cares for over 10,000 people at more than 200 different locations.
Barchester Healthcare Ltd Locations (273)
- Browse 273 Care Homes and Extra Care Housing owned by Barchester Healthcare Ltd
"Dad came from hospital and Hall Park on Friday 20/3/26 for palliative care. He died peacefully 1 week later on 27/3/26. The care was…"
Read all 129 reviews
from £1,255 / week
62 Rooms
Location Type
Care Home
Hall Park is a warm and inviting residence in the suburbs of Nottingham; it is surrounded by parks and greenery and with great access to local amenities.
With 62 bedrooms divided between ... Read more
"My Auntie is into her third year at Moors Manor Care Home. Her family here in Dorset are very pleased and happy that she is being very well…"
Read all 47 reviews
from £1,680 / week
66 Rooms
Location Type
Care Home
Moors Manor Care Home has been specifically designed to provide high-quality residential and nursing care to older people, including those individuals living with dementia.
The home's specialist ... Read more
"First class. My wife is very very happy up here.
Room and cleanliness is very good.
All staff are friendly and go about their duties with…"
Read all 49 reviews
from £1,500 / week
75 Rooms
Location Type
Care Home
Raleigh Manor is a modern, purpose-built home positioned in a very special location having extraordinary views over the estuary towards Powderham Castle.
Raleigh Manor offers the highest standard ... Read more
"I can't thank ALL the staff at Hundens Park Care home enough.
The genuine care, love & support shown towards Mum from day 1 has been…"
Read all 58 reviews
49 Rooms
Location Type
Care Home
Hundens Park Care Centre makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled ... Read more
"Lucky to have such a good home on our doorstep. Great care, very good food and plenty for residents to do if they wish. A very happy…"
Read all 124 reviews
from £2,211 / week
64 Rooms
Location Type
Care Home
Red Oaks is a purpose-built nursing home in the tranquil village of Henfield, situated in the centre of 3.5 acres of formal gardens.
Their dedicated and experienced team are passionate about ... Read more
"From the first time of visiting Mill Court we have always been made very welcome. Each time we come to visit everyone is very helpful and…"
Read all 26 reviews
from £1,850 / week
60 Rooms
Location Type
Care Home
Barchester Mill Court care home in Guildford offers a welcoming home for residents.
The home has lots of facilities and daily social activities which residents can participate in as much as they ... Read more
"From arriving Uncle has being treated with genuine kindness, dignity and respect. The team go above and beyond to make the people here feel…"
Read all 83 reviews
from £1,301 / week
64 Rooms
Location Type
Care Home
This state-of-the art home provides clients with a luxurious and spacious environment, nestling in its own beautifully maintained grounds. Station Court is surrounded by local amenities making it ... Read more
"My mum has been very well cared for and welcomed into the community of Moreton Hill, always lots to do, and Mum enjoys the food. Care is…"
Read all 121 reviews
from £1,589 / week
67 Rooms
Location Type
Care Home
Overlooking stunning views of the Cotswold countryside, Moreton Hill Care Centre has been completely restored to become one of the finest care homes in the area. Moreton Hill provides first-class 24 ... Read more
"Have now been visiting the care home for about a year now and from the first visit and ever since how always found the staff very helpfull…"
Read all 151 reviews
from £1,910 / week
81 Rooms
Location Type
Care Home
Friston House makes the most of pleasant grounds and a versatile interior to provide top quality nursing care and dementia care in a residential and nursing environment with professionals available ... Read more
"Very friendly and helpful, and my mother-in-law was extremely happy with her stay and would stay again if needed.…"
Read all 98 reviews
from £1,747 / week
48 Rooms
Location Type
Care Home
Wimborne Care Home is a picturesque bungalow set back just off Mengham High Street, in a quiet residential area.
With a wonderful layout of two internal courtyard gardens, a beautiful conservatory ... Read more
"Mum has been staying at Brookfield for respite over the last two years. Her memory is poor so she can't remember her previous visit but she…"
Read all 58 reviews
from £1,178 / week
27 Rooms
Location Type
Care Home
Brookfield Care Home is often described by those that live there as a real home from home. Brookfield is a beautiful care home located in Lymm, Cheshire with good transport links to Warrington and ... Read more
"We are incredibly grateful for the care and compassion shown to our family member at this home. From the very beginning, the staff have…"
Read all 63 reviews
from £2,184 / week
57 Rooms
Location Type
Care Home
Lethen Park is located in the town of Portlethen, approximately 10 miles south of Aberdeen City. They provide first-class 24-hour nursing care alongside expert care for people with dementia in their ... Read more
"Hi,
Just wanted to say a big thanks to the two carers who helped with mum today they were superb. It was Smile and sorry I can't remember…"
Read all 143 reviews
from £2,012 / week
60 Rooms
Location Type
Care Home
Reigate Beaumont is situated in extensive, beautifully maintained gardens on the outskirts of Reigate Heath, based in Surrey. They provide first-class 24-hour nursing and residential care - in the ... Read more
"I cannot thank the team enough for their incredible support and care for my father-in-law during his recent respite stay at Silverbirch.…"
Read all 51 reviews
from £1,750 / week
65 Rooms
Location Type
Care Home
Silverbirch House is a new, premium care home in Guildford offering residential care as well as specialist care for people living with dementia.
Staff at the home offer care that is tailored to ... Read more
"Last night my friend and I attended the quiz night at Winchester House. This is the first evening event I've attended and both my friend…"
Read all 121 reviews
from £1,694 / week
123 Rooms
Location Type
Care Home
Formerly a rectory constructed in 1875, Winchester House has been carefully restored to provide the perfect home, close to the historic city of Rochester.
The home provides first-class 24-hour ... Read more
"Lindum house is a lovely safe friendly and caring environment for my Dad.
He has everything he needs and the staff are all amazing. A…"
Read all 83 reviews
from £1,543 / week
64 Rooms
Location Type
Care Home
Barchester Lindum House makes the most of pleasant grounds and a versatile, purpose-built interior to provide top quality nursing and residential care, with professionals available round-the-clock ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"I coudn't recommend Deidre and her lovely team at Cheverton Lodge enough. My father has lived there for the last 3 years and has been…"
Read all 139 reviews
from £2,210 / week
52 Rooms
Location Type
Care Home
Cheverton Lodge Care Home is conveniently located in a quiet residential area of North London, within a short walking distance of Archway Tube station, Crouch End, and Highgate Village. The home is ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"Following several respite care stays my husband become a permanent resident in September 2025. From our very first visit we have always…"
Read all 132 reviews
from £1,853 / week
66 Rooms
Location Type
Care Home
Wadhurst Manor is a 66 bed purpose-built nursing home in the award winning village of Wadhurst. The home is surrounded by beautiful views of the countryside and established gardens. It was ... Read more
"The nursing home is warm, clean, welcoming, feels like home from home.
The staff are so welcoming, polite, cheerful, professional
One is…"
Read all 81 reviews
from £1,838 / week
54 Rooms
Location Type
Care Home
Ashford House Care Home is located in Stanwell near Staines providing 24-hour expert residential and nursing care for people living with dementia from short stays to long-term care placements. ... Read more
"My experience has been good, and very happy. With outstanding staff who will do anything within their power to help you.…"
Read all 105 reviews
from £1,700 / week
92 Rooms
Location Type
Care Home
West Abbey has lots to offer. They provide first-class 24-hour nursing and residential care, alongside expert care for people living with dementia in the Memory Lane Community.
A team of ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"My mother has been at Waterside Court for 5 months; she loves it. The staff are so friendly and caring; nothing is too much trouble. It…"
Read all 56 reviews
from £1,589 / week
70 Rooms
Location Type
Care Home
Waterside Court Care Home is located in the historic market town and civil parish of Wallingford in South Oxfordshire, ideally situated for visiting Reading, Benson, Henley and Thame. Waterside Court ... Read more
"Thank you to all the staff for making our parents' stay so comfortable. It has been our first experience of a care home and we have been…"
Read all 85 reviews
from £1,250 / week
75 Rooms
Location Type
Care Home
Melbourn Springs Care Home offers residential care, dementia care and pre-bookable respite stays.
Committed, friendly and dedicated staff members provide high-quality residential care for older ... Read more
"Like home immediately as you walk in. Staff really kind and welcoming. Nothing is any trouble to them. The whole place is really lovely and…"
Read all 66 reviews
from £1,165 / week
62 Rooms
Location Type
Care Home
Lawton Rise is a purpose-built specialist nursing centre for residents living with dementia and cognitive impairment – situated close to the amenities of Goldenhill, near Stoke on Trent. The 62 ... Read more
"I came as an emergency on Thursday evening 11th April - I have been truly overwhelmed by the extraordinary kindness, help and understanding…"
Read all 120 reviews
from £1,351 / week
48 Rooms
Location Type
Care Home
Tixover House provides high quality residential and nursing care for older people, including those with dementia. They are located in Rutland, and the home is easily accessible from Oakham, Stamford, ... Read more
"We as a family are very pleased with the care and attention Donald needs. He has settled in well. He does need encouragement to join in…"
Read all 102 reviews
from £1,377 / week
61 Rooms
Location Type
Care Home
Award-winning care at its best in the heart of the Yorkshire Dales.
Threshfield Court is situated near Grassington in the heart of the beautiful Yorkshire Dales National Park. Just nine miles ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"What a wonderful experience when we visited my friend's grandmother at Cossins House Care Home. Upon opening we been greeted with a…"
Read all 125 reviews
from £1,992 / week
26 Rooms
Location Type
Care Home
Welcome to Cossins House, a Barchester Care Home located in Cobham, Surrey.
Cossins House is a renovated period property set in four acres of beautiful grounds that feature a chicken coop and ... Read more
"The care provided to my husband has been very good indeed. He is enjoying the meals and the staff are kind and supportive.
It has been a…"
Read all 142 reviews
from £1,100 / week
82 Rooms
Location Type
Care Home
On the outskirts of the market town of Chipping Norton, Barchester Southerndown Care Home enjoys panoramic views across an unspoilt valley and the Cotswolds. The grounds of Southerndown have been ... Read more
"My parents became residents of Plas y dderwen March 2023. My father passed away November that year. My mother has live there since. She…"
Read all 131 reviews
from £1,795 / week
69 Rooms
Location Type
Care Home
Plas Y Dderwen makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care ... Read more
"Peony Court is such a warm and welcoming place - it was a genuine pleasure to visit and catch up with everyone there whilst visiting our…"
Read all 67 reviews
from £1,747 / week
40 Rooms
Location Type
Care Home
Peony Court is a lively, friendly boutique style care home built with residents comfort in mind and conveniently situated just a few minutes from East Croydon Station with easy access to Bromley, ... Read more
"My second visit for respite care after major surgery. All I can say is thank you to the entire staff at Bushey House for their tender…"
Read all 129 reviews
from £1,694 / week
50 Rooms
Location Type
Care Home
Bushey House is a historic, Grade II listed building located in the heart of Bushey Village, close to Watford and NW London providing high quality residential and nursing care.
Set in stunning ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Nursing Care
Barchester Healthcare Ltd Reviews (24300)
9.7
Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.695) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.
from Denise W (Daughter of Resident) published on 14 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
With great sadness we realised that dad needed care that mum and we as a family were unable to provide. From dad's first day to his last, he was treated with great care and dignity. His needs were never questioned. We were informed of everything that was happening with dad's health. He was encouraged
to join in with all activities some he never mentioned himself. We are truly grateful for the love and care he was given by all members of staff. Thank you.
Reply from Renata Kindereviciene, Manager at Barchester Park View Care HomeHi Denise, Thank you for your lovley and kind feedback,
from Philip A (Son of Resident) published on 14 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Qaulity healthcare with great activities
Reply from Elina House, General Manager at Barchester Brampton View Care HomeThank you so much for taking the time to leave a comment, we appreciated that you find the home provides quality of care and we are dedicated to provide activities that our residents enjoy getting involved with.
from David F (Resident) assisted by family/friend published on 14 May 2026
Submitted via Postal Card • Report
Overall Experience3.0 out of 5
In the six months I have been here, I have found the atmosphere and conditions pleasant. Staff appear happy in their job which in turn affects residents.
However, I find rotation of staff confusing making it hard to form relationships.
Reply from Elina House, General Manager at Barchester Brampton View Care HomeThank you so much for your review. We are delighted to hear that you enjoy our pleasant atmosphere and that our happy staff bring positivity to the home. Building strong, consistent relationships with residents and staff is very important to us, and we are always improving our continuity of care.
from G R (Daughter of Resident) published on 14 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Our relative has been a full time resident at Prestbury Beaumont since February. Since moving in, she has improved hugely, both physically and mentally. All the staff are amazing and nothing is too much trouble either for mum or for us as relatives. The care and attention given is second to none. The
facilities, food and grounds are more like a hotel. Great thought is given to daily entertainment and life enrichment, she is never bored. All the care staff, nursing staff, management, in house chef and Chris the gardener genuinely seem to have the residents best interests at heart. We are always kept informed of mum's wellbeing and all our queries enswered honestly. When she moved in we were told that this is her house now and what she needs she will always get and that is exactly what we have found. If it could be summed up in a few words it would be "this is a kind, safe place"
Reply from Sophie Kay, General Manager at Barchester Prestbury Beaumont Care CommunityThank you so much for your wonderful review and for taking the time to share your experience with us. It means a great deal to hear how well your relative has settled into life at Prestbury Beaumont and that you have seen such positive improvements both physically and mentally since moving in. Creating a warm, safe, and welcoming environment where residents can truly feel at home is exactly what we strive for every day. Your kind words about our care, nursing, hospitality, activities, and maintenance teams will be shared with everyone, especially Chris and the wider team, who will be absolutely delighted to know they have made such a positive difference to both your relative and your family. We are also so pleased to hear that you feel informed, supported and reassured throughout your loved one's journey with us. Building trusting relationships with families is incredibly important to us. Thank you once again for your lovely feedback and recommendation.
from J R (Friend of Resident) published on 14 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
When we have visited our friend we are always made to feel very welcome by reception staff and other staff that are around. The general atmosphere is one of calm... and happiness all round.
There are plenty of places to meet.. the coffee bar and the lounges... and our friend is obviously very happy
there.
We enjoy our visits!
Reply from Hayley Sullivan, Home Administrator at Barchester Rose Water PlaceThank you for your kind review following your recent visit to our home. We love welcoming guests and are thrilled you experienced our warm, friendly atmosphere.
from Lesley H (Daughter of Resident) published on 14 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum felt comfortable and at ease as soon as we arrived for her respite stay. The staff are fantastic she enjoyed every minute of her time there. I was completely reassured that she had first class care and was being well looked after.
Reply from Hayley Sullivan, Home Administrator at Barchester Rose Water PlaceThank you Lesley for your kind review and for sharing your positive feedback.
from Freya M (Friend of Resident) published on 14 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The Cedars cared for my friend for nearly three years, until he died at 87.
We visited him regularly and were always impressed with the care he received and the friendly and positive atmosphere.
The staff were professional and well-trained .
The manager was always accessible and supportive of all
of us at all times.
Reply from Anish Abraham, General Manager at Barchester Cedars Care Home (Salisbury)Thank you so much for your wonderful review and kind words about Cedars and the staff. We are so delighted to hear about your positive experience with us. Our team is dedicated to providing the best possible care and support to all our residents and it is incredibly rewarding to know that our efforts are appreciated. Your feedback motivates us to continue striving for excellence in everything we do.
from S B (Husband of Resident) published on 14 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My wife has been with you for three weeks so far. She is getting the very best of care, she's treated with respect and given dignity.
I can finally sleep at night knowing she's well cared for. All the staff are wonderful to her
Reply from Aime Bown, General Manager at Barchester Tyspane Care HomeThank you for taking the time to write a review for Tyspane, it is heart warming for the staff to know that they make a difference to our residents and their families, caring for people and showing respect is at the very centre of all that we do. Many thanks
from M G (Daughter of Resident) published on 14 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Our mother moved to The Cedars in January 2026. She has advancing dementia and was quite confused when she arrived. Our mother has been able to rehabilitate since January 2026. She is calm, likes the environment, enjoys the food and sleeps well again. She's put on weight and her whole character is back
to the person we used to know. The staff at the Cedars are supportive calm kind and good fun for the residents to be arround. Nothing is too much trouble for the staff. The environment is clean & tidy. Thank you all for the care to our parent. She is able to live with the dignity & respect she deserves.
Reply from Anish Abraham, General Manager at Barchester Cedars Care Home (Salisbury)Thank you for your valuable feedback. We are so happy to hear such kind words that our care and efforts are appreciated, moreover mum has settled in well which is amazing. We are so happy that we could offer you the help and support when needed.
from Gary L (Son of Resident) published on 14 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum has settled in well over the year and I am confident she is being cared for, Andy the manager and all his team are always on hand should I have any queries and they have built a lovely atmosphere in the care home. Overall I feel mum is in safe and caring hands with Andy and his team.
Reply from Andy Buttimer, General Manager at Barchester Lakeside Care HomeThank you Gary, for the very positive review. It is reassuring, and positive, to hear that your lovely Mum is safe and being cared for. Feedback, whether positive or negative, is hugely important to us therefore we always appreciate when relatives and loved ones communicate with us. We will continue to look at areas where we can improve, and take note of the areas where we are preforming to a high standard in order to maintain these.
from A H (Niece of Resident) published on 14 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My aunt is currently in The Manor for respite care following a fall. All aspects of her care have been excellent. The home is clean, spacious, & welcoming. All the staff are kind and helpful. Special mention to Ramis the physio who has helped aunt become mobile and confident again.
Reply from Katrina Ball, General Manager at Barchester Manor Care HomeThank you for the feedback and time taken to leave a review, it is a pleasure to care for your Aunt.
from Roger B (Son-in-law of Resident) published on 14 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Mum, having lived independently for 8 years being moved from London had an episode which lead to a 3 week stay in hospital. On discharge it was decided, by the family, that she was incapable of returning to her home and living independently. After looked at a couple of care homes it was decided partly
due to there being vacancies that Mum would initially go into the Manor Care Home. Since moving in Mum has begun settling in and although "its not home" she has gradually integrated into both the surroundings and with the other residence. Mum enjoys the activities and is quite happy with food and the care she receives. Overall we are very happy with the care she receives.
Reply from Katrina Ball, General Manager at Barchester Manor Care HomeThank you very much for taking time to leave a review for us. It means a great deal to have your feedback and I will ensure this is shared with our team.
from W B (Respite Resident) published on 14 May 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Here for a post-operative care. What a good idea!
Loved the room, with its little balcony overlooking fields. Loved the chick hatching and chicks to watch in the foyer.
Loved the quietness of the top floor.
The facilities are top quality, and the staff are so nice and helpful.
One suggestion: There
is nowhere to put soap, a back brush etc in the shower, so some sort of holder would be a good idea.
Reply from Louise White, General Manager at Barchester Silverbirch House Care HomeThank you so much for your lovely feedback. We are so happy to hear you enjoyed your stay with us and it was an absolute pleasure meeting you . I very much appreciate your suggestions and share your suggestions We hope to see you again
from Michele T (Daughter-in-law of Resident) published on 14 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother-in-law Margaret is a resident at Holyfields & we are so happy with her care all the staff have been so lovely I am Margaret's daughter in law Michele I'm filling this form in on behalf of myself and father-in-law because he unable to do it himself we visit Margaret every day & are always pleased
with her care the staff are always very helpful & cnt do enough for the family
Reply from Alison Moseley-Shaw, Senior General Manager at Barchester Hollyfields Care HomeThank you for your wonderful review. We are so pleased to hear that you and your family were happy with the care provided. Our staff work extremely hard to support both our residents and their families, so it means a great deal to know you feel they were always helpful and caring. Your kind words will be shared with the team.
from Julie S (Daughter of Resident) published on 14 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Our mum moved into Lawton Rise on 30th September 2025 after her Alzheimer's progressed as she needed to move from residential to nursing care. From the moment she arrived, we felt reassured that she was in the right place. The home is bright and welcoming, with light, comfortable rooms and a warm atmosphere.
There were always plenty of activities to keep residents engaged, and the food was consistently excellent.
What truly made a difference, though, were the staff. Every member of the team showed genuine kindness, patience and compassion. They went above and beyond to support Mum and to keep us informed and involved. Their care gave us confidence that she was safe, respected and treated with dignity every day.
Mum passed away suddenly on 20th November, just eight weeks after moving in. Although, this was an incredibly difficult time, we are deeply grateful for the outstanding care she received during her final weeks.
Reply from Jennifer Dale, GM at Barchester Lawton Rise Care HomeHi Julie, Thank you so much for your lovely feedback. It was a genuine pleasure to get to know all of you and to care for your lovely Mother in Law. I will make sure that I pass on your kind words to the team. We hope that yourself, Craig and the rest of the family are keeping well, Jennifer
from S W (Respite Resident) published on 14 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I was at the Care Home for a week following a hip operation. The overall experience was excellent. I was treated with dignity and kindness, by staff and management. The receptionist was only part time. I took part in one activity which I enjoyed. The food was generally good as was the cleanliness
from CaroleW (Daughter of Resident) published on 14 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Our mother stayed at Middletown for 5 years whilst living with Dementia. During this time, she received excellent care and was well looked after. We were always impressed with the range of activities available which Mum was able to participate in. There is a high standard of cleanliness and a varied
menu - with choices for meals, all prepared to an excellent quality. The Care staff dealing with the residents daily needs are always attentive, friendly and compassionate. We never felt in the way when visiting our Mum and in the last few days of her life, the Nurses - Kavya, May and Priya were extremely professional and empathetic supporting our needs as well as Mums. Their Open Door policy allowed us to stay with her as long as we wanted to. We are pleased we chose Middletown Grange for Mum.
from Steve M (Son of Resident) published on 14 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum has been a resident at Pinetree for almost a year where she is treated with genuine kindness and support by all the lovely staff.
Facilities are clean and well maintained and the staff go that extra mile to make it feel like home.
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