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Care Homes Owned by Barchester Healthcare Ltd

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Barchester Healthcare Ltd
Barchester Healthcare is one of the UK's most respected care home companies, providing award winning care and services to thousands of residents throughout the UK.

Barchester has a true passion to deliver the best for residents. This passion is shown in Vision, Mission and Values as well as through the actions of staff on a daily basis.

The structure at Barchester is unique as staff provided within their homes offer additional support in a number of specialist areas. The General Manager in each home has access to local specialist teams which include:

Clinical Development
Property Services
Interior Design
Hospitality
Learning & Development
Health & Safety
Information Technology

Today, the Barchester group cares for over 10,000 people at more than 200 different locations.

Barchester Healthcare Ltd Locations (278)

 - Browse 278 Care Homes and Extra Care Housing owned by Barchester Healthcare Ltd
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Barchester Wimborne Care Home
Selsmore Road, Hayling Island PO11 9JZ 
9.9 101 reviews
Barchester Wimborne Care Home, Hayling Island, Hampshire
"My mum, Jo, has been a resident at the Wimborne Care Home for some 18 months and I cannot praise the staff, managers, all the carers and…"   Read all 101 reviews
  • from £1,500 / week
  • 48 Rooms
Location Type Care Home

Wimborne Care Home is a picturesque bungalow set back just off Mengham High Street, in a quiet residential area. With a wonderful layout of two internal courtyard gardens, a beautiful conservatory ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Barchester Wilton Place Care Home
Buckeridge Road, Wilton, Salisbury SP2 0FX 
9.9 58 reviews
Barchester Wilton Place Care Home, Salisbury, Wiltshire
"My parents were one of the first residents at this new home in Wilton, very near to where we live. Sadly my father died after 3 months but…"   Read all 58 reviews
  • from £1,550 / week
  • 66 Rooms
Location Type Care Home

Wilton Place, in Wilton, the Ancient Capital of Wessex, is a purpose built care home delivering high-quality residential care, and care and support for individuals living with dementia. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Tyspane Care Home
Lower Park Road, Braunton EX33 2LH 
9.8 114 reviews
Barchester Tyspane Care Home, Braunton, Devon
"I moved into Tyspane on 4th Feb 2026 the moment I arrived I was made to feel very welcome. The staff are all very friendly and give a very…"   Read all 114 reviews
  • from £1,747 / week
  • 69 Rooms
Location Type Care Home

Tyspane Care Home is situated on the north devon coast with panoramic views across the Taw Estuary. Purpose-built, Tyspane is set in its own beautiful landscaped gardens within walking distance of ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Barchester Station Court Care Home
138 Station Road, Ashington NE63 8HE 
9.8 82 reviews
Barchester Station Court Care Home, Ashington, Northumberland
"John has recieved excellent care during his stay, staff have gone above and beyond to ensure all John's needs are met with respect and…"   Read all 82 reviews
  • from £1,301 / week
  • 64 Rooms
Location Type Care Home

This state-of-the art home provides clients with a luxurious and spacious environment, nestling in its own beautifully maintained grounds. Station Court is surrounded by local amenities making it ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Lindum House
1 Deer Park Way, Lincoln Way, Beverley HU17 8RN 
9.8 83 reviews
Barchester Lindum House, Beverley, East Riding of Yorkshire
"Lindum house is a lovely safe friendly and caring environment for my Dad. He has everything he needs and the staff are all amazing. A…"   Read all 83 reviews
  • from £1,543 / week
  • 64 Rooms
Location Type Care Home

Barchester Lindum House makes the most of pleasant grounds and a versatile, purpose-built interior to provide top quality nursing and residential care, with professionals available round-the-clock ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Hurstwood View
Linum Lane, Off Ashengate Way, Five Ash Down, Uckfield TN22 3FH 
9.8 126 reviews
Barchester Hurstwood View, Uckfield, East Sussex
"My mother has been having respite care for the second time this year,, firstly recovering from pneumonia and now recovering from a…"   Read all 126 reviews
  • from £1,999 / week
  • 63 Rooms
Location Type Care Home

Hurstwood View is located in the village of Five Ashdown near Uckfield and is on the doorstep of the breath-taking Ashdown Forest. They provide expert and person centred 24-hour nursing, residential ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Barchester Ouse View Care Home
1 Fordlands Road, Fulford, York YO19 4QT 
9.8 56 reviews
Barchester Ouse View Care Home, York, North Yorkshire
"My choice of Ouse View Care Home, for my Aunt, proved to be the right one. I have always felt that the care, understanding, consideration…"   Read all 56 reviews
  • from £1,483 / week
  • 64 Rooms
Location Type Care Home

Ouse View is a modern, purpose-built care home which been specifically designed to provide high-quality elderly care, including residential care, as well as care and support for individuals living ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Kingfisher Lodge Care Home
Chestnut Walk, Saltford, Bristol BS31 3BG 
9.8 94 reviews
Barchester Kingfisher Lodge Care Home, Bristol, Bath & North East Somerset
"I did not think I would even need a nursing home but that day came in 2025. My brother was in a home and 2 days before he died I had a bad…"   Read all 94 reviews
  • from £1,700 / week
  • 60 Rooms
Location Type Care Home

Ideally located between Bristol and Bath, Kingfisher Lodge in the village of Saltford is a luxurious 60 bedded care home offering 24 hour care with idyllic panoramic views across Kelston. Kingfisher ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Hickathrift House
217 Smeeth Road, Marshland St James, Wisbech PE14 8JB 
9.8 118 reviews
Barchester Hickathrift House, Wisbech, Norfolk
"My dad has just spent another week respite care at Hickathrift House - his fourth time to return, which speaks for itself on how much he…"   Read all 118 reviews
  • from £1,350 / week
  • 54 Rooms
Location Type Care Home

Hickathrift House is a purpose-built Care Home set in the village of Marshland St James - situated between Wisbech and Kings Lynn. It is approximately 30 minutes from Sandringham, 40 minutes from ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Friston House Care Home
414 City Way, Rochester ME1 2BQ 
9.8 153 reviews
Barchester Friston House Care Home, Rochester, Kent
"My dad was at Friston for the last 8 weeks after a stay in hospital. He was looked after so well and he improved during his stay there.…"   Read all 153 reviews
  • from £1,910 / week
  • 81 Rooms
Location Type Care Home

Friston House makes the most of pleasant grounds and a versatile interior to provide top quality nursing care and dementia care in a residential and nursing environment with professionals available ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Lethen Park Care Home
Berrymuir Road, Portlethen, Aberdeen AB12 4UF 
9.8 63 reviews
Barchester Lethen Park Care Home, Aberdeen, Aberdeenshire
"We are incredibly grateful for the care and compassion shown to our family member at this home. From the very beginning, the staff have…"   Read all 63 reviews
  • from £2,184 / week
  • 57 Rooms
Location Type Care Home

Lethen Park is located in the town of Portlethen, approximately 10 miles south of Aberdeen City. They provide first-class 24-hour nursing care alongside expert care for people with dementia in their ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Silverbirch House Care Home
19 Tovey Green, Guildford GU3 3FF 
9.8 53 reviews
Barchester Silverbirch House Care Home, Guildford, Surrey
"Very pleasant respite stay for my 100 year old Mother-in-law. The staff were caring and friendly and nothing was too much trouble.…"   Read all 53 reviews
  • from £1,750 / week
  • 65 Rooms
Location Type Care Home

Silverbirch House is a new, premium care home in Guildford offering residential care as well as specialist care for people living with dementia. Staff at the home offer care that is tailored to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Winchester House Care Centre
180 Wouldham Road, Wouldham, Rochester ME1 3TR 
9.8 121 reviews
Barchester Winchester House Care Centre, Rochester, Kent
"Last night my friend and I attended the quiz night at Winchester House. This is the first evening event I've attended and both my friend…"   Read all 121 reviews
  • from £1,750 / week
  • 123 Rooms
Location Type Care Home

Formerly a rectory constructed in 1875, Winchester House has been carefully restored to provide the perfect home, close to the historic city of Rochester. The home provides first-class 24-hour ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Cheverton Lodge Care Home
30A Cheverton Road, Islington, London N19 3AY 
9.8 140 reviews
Barchester Cheverton Lodge Care Home, London, London
"My father was under the care of Cheverton Nursing home. The care and support received from the staff have been unprecendently amazing.…"   Read all 140 reviews
  • from £2,210 / week
  • 52 Rooms
Location Type Care Home

Cheverton Lodge Care Home is conveniently located in a quiet residential area of North London, within a short walking distance of Archway Tube station, Crouch End, and Highgate Village. The home is ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Kingsland House Care Home
Kingsland Close, off Middle Road, Shoreham-by-Sea BN43 6LT 
9.8 95 reviews
Barchester Kingsland House Care Home, Shoreham-by-Sea, West Sussex
"My mother has been staying at this care home for a little while now, and I've been consistently impressed with the standard of care she…"   Read all 95 reviews
  • from £1,600 / week
  • 71 Rooms
Location Type Care Home

A purpose-built single storey care home, Barchester Kingsland House Care Home is located between Worthing and Brighton. Kingsland House benefits from plenty of local amenities yet is within easy ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Elgar Court Care Home
35 St Andrews Road, Malvern WR14 3PT 
9.8 58 reviews
Barchester Elgar Court Care Home, Malvern, Worcestershire
"Cakes within service are plentiful & deliscious Ensuites lovely but was thinking they could be slightly larger but are most definitely…"   Read all 58 reviews
  • from £1,350 / week
  • 66 Rooms
Location Type Care Home

Elgar Court is a purpose-built care home located in Malvern, and has been specifically designed to provide residential, respite and dementia care. All Barchester homes are finished to the highest ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Magnolia Court Care Home
181 Granville Road, London NW2 2LH 
9.8 138 reviews
Barchester Magnolia Court Care Home, London, London
"im very happy and content with the service of this care home every one very friendly and kind and good listener im very glad that I chose…"   Read all 138 reviews
  • from £1,850 / week
  • 62 Rooms
Location Type Care Home

Magnolia Court makes the most of pleasant grounds and a versatile, purpose-built interior to provide top quality nursing and residential care, with professionals available round-the-clock and also ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Iris Court
Hitchin Road, Hitchin SG4 7QH 
9.8 30 reviews
Barchester Iris Court, Hitchin, Hertfordshire
"I cannot fault the care my parents receive. All the staff are so friendly, helpful and caring, nothing is too much trouble. I wouldn't…"   Read all 30 reviews
  • from £1,450 / week
  • 60 Rooms
Location Type Care Home

Barchester Iris Court in Hitchin supports older people that require additional care and support in a stunning environment with breath-taking views of the surrounding countryside. Purpose built and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Hazel Lodge Care Home
63 North Trade Road, Battle TN33 0HW 
9.8 54 reviews
Barchester Hazel Lodge Care Home, Battle, East Sussex
"Mum has been living at Hazel Lodge for 18 months now. She was very anxious when she first arrived but soon settled in. She has lost all her…"   Read all 54 reviews
  • from £1,500 / week
  • 70 Rooms
Location Type Care Home

Tucked away, surrounded by the beautiful East Sussex countryside, Barchester Hazel Lodge Care Home is a place to relax and call home. This premium care home located in the historical town of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Threshfield Court Care Home
Station Road, Threshfield, Skipton BD23 5ET 
9.8 104 reviews
Barchester Threshfield Court Care Home, Skipton, North Yorkshire
"My mum moved to Threshfield Court four weeks ago and has settled in really well. From the moment she arrived, all members of the staff team…"   Read all 104 reviews
  • from £1,377 / week
  • 61 Rooms
Location Type Care Home

Award-winning care at its best in the heart of the Yorkshire Dales. Threshfield Court is situated near Grassington in the heart of the beautiful Yorkshire Dales National Park. Just nine miles ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Cossins House Care Home
1 Downside Road, Downside, Cobham KT11 3LZ 
9.8 126 reviews
Barchester Cossins House Care Home, Cobham, Surrey
"A very rewarding experience with amazing staff for their care and attention and forever helpfulness I will be back]My warmest wishes to…"   Read all 126 reviews
  • from £1,992 / week
  • 26 Rooms
Location Type Care Home

Welcome to Cossins House, a Barchester Care Home located in Cobham, Surrey. Cossins House is a renovated period property set in four acres of beautiful grounds that feature a chicken coop and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Tixover House Care Home
Tixover Grange, Tixover, Stamford PE9 3QN 
9.8 123 reviews
Barchester Tixover House Care Home, Stamford, Rutland
"This was my first visit & I was really impressed with the welcome I received. Everyone was very friendly & my friend seemed very content &…"   Read all 123 reviews
  • from £1,376 / week
  • 48 Rooms
Location Type Care Home

Tixover House provides high quality residential and nursing care for older people, including those with dementia. They are located in Rutland, and the home is easily accessible from Oakham, Stamford, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Barchester Flowerdown Care Home
50 Harestock Road, Winchester SO22 6NT 
9.8 115 reviews
Barchester Flowerdown Care Home, Winchester, Hampshire
"The staff and home were wonderful for my Dad. They had gone above and beyond to make sure my Dad had been comfortable, and the care had…"   Read all 115 reviews
  • from £1,500 / week
  • 48 Rooms
Location Type Care Home

Flowerdown Care Home is situated in the quiet village of Harestock just off the M3, nestled in leafy surroundings, with Winchester shops less than 10 mins by car. Flowerdown provides first-class ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Barchester Fairview House Care Home
Fairview Street, Danestone, Bridge of Don, Aberdeen AB22 8ZP 
9.8 87 reviews
Barchester Fairview House Care Home, Aberdeen, Aberdeenshire
"This care home is absolutely first class. As a retired GP and with hospital experience of geriatrics I have visited dozens of care homes:…"   Read all 87 reviews
  • from £1,850 / week
  • 103 Rooms
Location Type Care Home

Fairview House is a purpose-built home that provides 24-hour nursing care for older people, including those living with dementia in the dedicated Memory Lane Community. The highly skilled and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Raleigh Manor Care Home
13 Drakes Avenue, Exmouth EX8 4AB 
9.8 50 reviews
Barchester Raleigh Manor Care Home, Exmouth, Devon
"excellent location and amazing estuary views from my top floor bedroom. The staff were all very warm and welcoming and nothing was too much…"   Read all 50 reviews
  • from £1,500 / week
  • 75 Rooms
Location Type Care Home

Raleigh Manor is a modern, purpose-built home positioned in a very special location having extraordinary views over the estuary towards Powderham Castle. Raleigh Manor offers the highest standard ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Field House Care Home
Sandford Avenue, Church Stretton SY6 7AA 
9.8 82 reviews
Barchester Field House Care Home, Church Stretton, Shropshire
"Field house is a lovely care home, my Grandma has been here for 3 years & it has been lovely to see her be so well cared for & happy…"   Read all 82 reviews
  • from £1,650 / week
  • 20 Rooms
Location Type Care Home

The Field House Care Home is a beautiful, cosy residential home in the rolling hills of Shropshire. Church Stretton as a town has recently been voted one of the best places to live in Shropshire, due ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
Barchester Plas-y-Dderwen Care Home
Cilddewi Park, Johnstown, Carmarthen SA31 3HP 
9.8 133 reviews
Barchester Plas-y-Dderwen Care Home, Carmarthen, Carmarthenshire
"All staff including all carers and nurses are wonderful. So kind and caring. Always smiling and ready to help in any way. Mam is taken…"   Read all 133 reviews
  • from £1,795 / week
  • 69 Rooms
Location Type Care Home

Plas Y Dderwen makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Atfield House Care Home
St John's Road, Isleworth TW7 6UH 
9.8 151 reviews
Barchester Atfield House Care Home, Isleworth, London
"Totally satisfied with the services offered at Atfield House and would readily recommend it to anyone needing help in choosing a good care…"   Read all 151 reviews
  • from £2,390 / week
  • 68 Rooms
Location Type Care Home

Atfield House is a modern, purpose built home set on beautifully landscaped gardens. The care provider is located in Isleworth; opposite St. John's Park and close to Syon Park, Kew Gardens and the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Brampton View Care Home
Brampton Lane, Chapel Brampton, Northampton NN6 8GH 
9.8 139 reviews
Barchester Brampton View Care Home, Northampton, Northamptonshire
"Joyce thoroughly enjoy her stay at Brampton View. Such a beautiful, well managed home. Fantastic staff, so friendly, careing. Glen really…"   Read all 139 reviews
  • from £1,271 / week
  • 88 Rooms
Location Type Care Home

Situated on the northern edge of Northampton, Brampton View offers outstanding residential and dementia care with rural views of Chapel Brampton. The care home is warm and inviting as well as ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Bushey House Beaumont
High Street, Bushey WD23 1QN 
9.8 130 reviews
Barchester Bushey House Beaumont, Bushey, Hertfordshire
"Absolute first class operation from the general manager Mary Jane who assessed my mother on her days off and the staff who immediately…"   Read all 130 reviews
  • from £1,694 / week
  • 50 Rooms
Location Type Care Home

Bushey House is a historic, Grade II listed building located in the heart of Bushey Village, close to Watford and NW London providing high quality residential and nursing care. Set in stunning ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care

Barchester Healthcare Ltd Reviews (24711)

9.7

Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.683) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.

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Review of

Barchester Chorleywood Beaumont Care Community

from Shiona R (Wife of Resident) published on 10 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband, who is suffering from a form of dementia, went into Beaumont for 10 days .respite care and was extremely well looked after. The facilities and ambience of the care home are very good and offer a space for everyone whether sitting reading alone or mixing with other residents. Visitors are
also made to feel very welcome at any time of day or evening and we shall have no hesitation in using Beaumont's services again soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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  • Safety / Security
  • Rooms
  • Value for Money
Review of

Barchester Westvale House Care Home

from Gillian C (Daughter of Resident) published on 10 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum loves it here! She always says she wants for nothing and she loves the staff. Personally I find the staff very friendly and approachable. The home is clean and tidy, with excellent facilities. It is always a hive of activity with things going on for residents all week. I feel the home is well run
and it is never a chore to visit. Mum is very happy and feels at home here. 10/10 from me.
Reply from Sarah Jones, General Manager at Barchester Westvale House Care HomeThank you for your lovely Feedback, your mum is a pleasure to look after and the staff adore her. From the moment I met your mum when she was in the hospice I knew she would be a perfect fit for Westvale, she brightens everyone's day with her kindness and laughs. We pride ourselves here at Westvale for creating a warm and homely atmosphere where our residents can thrive and be happy, which from your feedback shows we are fulfilling this. I will share your compliments with the team, as they will be happy to know the positive impact they are having with your mum.
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  • Treated with Dignity
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  • Value for Money
Review of

Barchester Harper Fields

from David F (Respite Resident) published on 10 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been acquainted with Harper Fields from the time it was planned. Having had experiences of other care homes I knew how it offered not just excellent care but also much needed activities to keep residents occupied, so often missing.
I was in for respite after partial replacements of both knees.
All staff, without exception, were friendly , helpful and knew you by name.
As I had expected I was well looked after.
Reply from Hayley Wilkinson, General Manager at Barchester Harper FieldsWe would like to take the opportunity to thank you for you feedback following your recent respite stay with us, the staff will be pleased to hear that they have met your expectations. The Kempton staff are missing you daily chats and company.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Barchester Hilderstone Hall

from Angela T (Daughter of Resident) published on 10 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the day Dad arrived almost a year ago now, every member of staff (whether it is the carers, nursing staff, cleaners, laundry or management) have all treated him with dignity and respect.
The care workers are attentive, professional and passionate about their job - for which I am extremely grateful.
I
am always welcomed with a smile and a wee chat from everyone when I visit, it really is a great place.
The rooms are all spacious and decorated lovely, Dad was able to bring his computer with him to be able to stay in touch with family and friends - fabulous.
It's a pleasure for me to visit him at Hilderstone.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review of

Barchester Lancaster Grange Care Home

from Caroline A (Daughter-in-law of Resident) published on 10 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both parents-in-law joined the home early 2025 and the care delivered to my father-in-law up until his death was excellent and catered to his individual nursing needs well.
My mother-in-law is living a beautiful life with up to 4 daily activities including trips out, singing, art, talks, music, visits
from animals and children. The list of activities is absolutely endless and the activity leaders are so encouraging and caring. At home her dementia meant a cycle of little to entertain and engage her but at Lancaster Grange she is truly living a new and enlivened life. She enjoys the dining experience, has made many friends and her well-being has improved a thousand fold.
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  • Cleanliness
  • Treated with Dignity
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Review of

Barchester Farley Gardens Care Home

from John L (Son of Resident) published on 10 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was in Farley gardens for a period of respite for 9 days.
She was extremely well cared for, had a fun time and was very complimentary of all the staff, management and services.
My own experience was that all involved were very professional, hard working, kind and caring.
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  • Treated with Dignity
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  • Value for Money
Review of

Barchester Westergate House Care Home

from Ian B (Son of Resident) published on 9 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After careful consideration we decided this was the best home for my Mother Lesley, and we were not disappointed with our choice, from the minute you meet Paul the manager and his team at the front of house the greeting you receive the minute you walk through the door on every visit was so welcoming.
Once you start to walk through the home you know you have made the right choice for a love one, the staff throughout the home are just magnificent, they keep you up to speed with any incident that may have occurred, but I had no concerns to my Mum's well being as they are so well looked after, I even got cup of tea and a biscuit on every visit.
My Mum sadly passed away at 96 but she couldn't have been in better hands in last years.
Ian
Reply from Paul Middleton-Russell, Senior General Manager at Barchester Westergate House Care HomeDear Ian,
Thank you for taking the time to share such a heartfelt review. Thank you for your kind words and for placing your trust in us to care for your mother Lesley. We are grateful that you chose Westergate House and that you felt welcomed and supported from the moment you first visited. It means a great deal to hear that our team helped provide reassurance, comfort and compassionate care throughout your mum's stay. We are especially pleased that our communication with you and the warm atmosphere within the home gave you confidence that she was receiving the care and attention she deserved. Your comments will be shared with the staff team, who work tirelessly to ensure that every resident feels safe, valued and cared for. Knowing that your mother was happy and well looked after in her later years is the greatest compliment we could receive. Thank you again for your thoughtful review and for allowing us to be there for your mother and your family during such an important time.
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Review of

Barchester Shawford Springs Care Home

from B B (Respite Resident) published on 9 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very enjoyable stay for my 2 week respite. I needed a peaceful surrounding when I came out of my hospital operation and Shawford Springs certainly delivered that. I've enjoyed joining in the activities and my visitors were made very welcome. The only thing that I think should be addressed is that
when the weather is extremely hot a fan should be placed in the room.
Reply from Claudia Nunes, General Manager at Barchester Shawford Springs Care HomeThank you for sharing your thoughts and experience with us here at Shawford springs on your experience. We appreciate the time taken and value your words and feedback.
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Review of

Barchester Chestnut Gardens Care Home

from Gillian P (Resident) published on 9 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've enjoyed my events and exercises. We enjoy them, like the making of the Ascot hats. Now have a Resident Ambassador
Reply from Gayane Selimyan, General Manager at Barchester Chestnut Gardens Care HomeThank you so much for taking the time to leave such a lovely review and for sharing your experience with us. We are delighted to hear that you have been enjoying the activities and exercise sessions, especially creative events such as making the Ascot hats. It is wonderful to know that these activities bring enjoyment and create happy memories for our residents.
We are also pleased that you have embraced your role as a Resident Ambassador. Having residents actively involved in our home and sharing their ideas helps us continue to create a welcoming, engaging, and inclusive community for everyone. Your enthusiasm and participation are greatly appreciated by both our team and fellow residents.
Our dedicated staff work hard every day to provide meaningful activities, compassionate care, and a warm, supportive environment, so it is incredibly rewarding to receive such positive feedback. Thank you once again for your kind wo
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Review of

Barchester Cumberland Grange Care Home

from Deborah C (Daughter of Resident) published on 9 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are very caring. They put the needs of all residents to a very high standard. If there is a problem I am phoned straight away.
I could not wish my mum to be anywhere else.
The food also is to a very high standard.
Reply from Beth Cheffings, General Manager at Barchester Cumberland Grange Care HomeHi Debbie, Thank you so much for your kind words.
It means a great deal to know that you feel your mum is receiving the high standard of care she deserves. I will be sure to share your lovely feedback with the whole team.
We truly appreciate your support and trust in us.
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Review of

Barchester Shelburne Lodge Care Home

from Joan A (Resident) assisted by family/friend published on 9 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think this home is marvellous. The food is very good and they accomodate any requests you may have. The staff are lovely. Entertainment is very good. I love the quizzes. Nice to see animals brought in occasionally.
Reply from Madalina Lovin, General Manager at Barchester Shelburne Lodge Care HomeThank you so much for taking the time to leave us a review. Feedback is very important to us all here at Shelburne Lodge. I will share your feedback with the team. Thank you again (Madalina Lovin Email: madalina.lovin@barchester.com Position: General Manager)
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Review of

Barchester Tewkesbury Fields Care Home

from Stephanie J (Daughter of Resident) published on 9 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Philip, Katrina and the team of carers at Tewkesbruy Fields have been amazing.
My dad has been so well looked after. The home is clean, comfortable and most importantly doesn't feel like a care home - it feels like a very nice hotel.
I can thoroughy recommend to anyone who has a family member requiring
care short term or long term. Thank you all so much for the care you have given.
Reply from Katrina Perry, Administration Manager at Barchester Tewkesbury Fields Care HomeDear Stephanie, many thanks for your review this will be shared with our amazing team.
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Review of

Barchester Shelburne Lodge Care Home

from Jackie D (Daughter of Resident) published on 9 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in this care home for 18mths She refers to it as her new home with her new family. She is very happy here and all the staff are wonderful.
The activities and attention to detail are very good.
I would highly recomend this facility to anyone
Reply from Madalina Lovin, General Manager at Barchester Shelburne Lodge Care HomeThank you so much for taking the time to leave us a review. Feedback is very important to us all here at Shelburne Lodge. I will share your feedback with the team. Thank you again.
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Review of

Barchester Waterside Court Care Home

from Terry S (Respite Resident) published on 9 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have just enjoyed a most necessary 8-day respite stay at Waterside Court in June 2026. I'm 88 with a degenerate lumber spine with Parkinsons in for good measure, and a widower living on my own in Leicestershire. Choosing Waterside Court was because my daughter lives nearby in Wallingford, a closeness
that did my spirit good as well. Waterside Court is of a standard that one would expect of such a modern facility, and with the Barchester name behind it. A special feature is the Cafe by reception - brilliant.
A most impressive feature is the quality of the care given by the staff, warm, detailed, knowledgeable and sprinkled with empathy. I imagine the manager should be compliemented for this, breathing these qualities into the staff. I have already reserved a week's respite in December.
Just one worry for me - the ansence of a grab rail on the shower wall.
Reply from Clem Heriman, Senior General Manager at Barchester Waterside Court Care HomeThank you so much for your encouraging words for the team here. We are so pleased to hear that you enjoyed your respite stay. Our Life Enrichment programme is unparralled and we continue to look for more ways to ensure everyone's individualism and their hobbies is reflected in daily activities provision. Thank you so much for your feedback and we look forward to seeing you again soon.
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Review of

Barchester Chestnut Gardens Care Home

from L P (Resident) published on 9 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Chestnut Gardens is the place I have become an ambassasor. I do care for my family and others. This place is nice and I am happy to respect Chestnut.
Thanks
Reply from Gayane Selimyan, General Manager at Barchester Chestnut Gardens Care HomeThank you so much for taking the time to leave such a wonderful review. Your kind words truly mean the world to us, and we are incredibly grateful for your continued support.
We feel so fortunate to have you as one of our resident ambassadors. Your positivity, enthusiasm, and willingness to get involved in our activities help create such a warm, welcoming, and vibrant community for everyone. It is always a pleasure to see you participating, encouraging others, and helping to make our events so enjoyable.
Your support and dedication do not go unnoticed, and we genuinely appreciate everything you do for both our residents and our team. Having residents like you who actively contribute to the life of our community is something we truly value.
Thank you once again for your thoughtful review, your kindness, and for being such an important part of our community. We look forward to sharing many more wonderful moments and activities with you in the future.
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Review of

Barchester Hethersett Hall

from P C (Daughter of Resident) published on 9 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in the home since February and is very happy.
She has been on outings which she really enjoyed.
She loves it when the animals come to visit.
All the staff are friendly and kind, they make all visitors very welcome.
Reply from Elena Sandu, Senior General Manager at Barchester Hethersett HallThank you so much for your kind review, your support means a lot to us.
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Review of

Barchester Washington Grange Care Home

from Shirley D (Friend of Resident) published on 8 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's not appropriate to specify a date. My friend has been a resident at Washington Grange for over 6 years. During that time he has been close to passing, but through the care and help from the staff, he rallied round and is now doing really well at 97. He is well cared for and often encouraged to
join in the various social events at the home.
I can't fault the care he receives and any concerns are duly sorted. Visiting my friend twice a week I have seen staff came and go, but all staff are attentive to my friend.
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Review of

Barchester Collingtree Park Care Home

from Gina R (Friend of Resident) published on 8 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am a friend of a resident at Collingtree Park Care Home, and I was pleased to see that the home had such a warm and friendly atmosphere.
The staff are kind to the residents, and they are well looked after.
I would highly recommend Collingtree Park Care Home to anyone looking for a care home.
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Review of

Barchester Oak Grange Care Home

from David J (Husband of Resident) published on 8 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything we (my wife who was there for Respite Care + I) encountered was excellent. On entry, the welcome was immediate + warm. The staff took trouble in ensuring that the room was arranged to suit my wife's needs. During her week's stay, staff were caring, pleasant + attentive to her. The Care Home
itself was spotless, and well designed, giving a feeling of spaciousness, If one has to stay in a Care Home, this is the one to choose!
Reply from Georgia Baxter, deputy manager at Barchester Oak Grange Care HomeThank you very much for your kind words. I will ensure this is shared with the staff team here at Oak Grange. We pride ourselves on delivering excellent person centred care and I am glad to hear that your wife had this experience with us. Receiving feedback like this from relatives means a lot to us at Oak Grange. You are both more than welcome to come in and join us for a coffee and cake anytime and we look forward to seeing you and your wife again in the near future.
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Review of

Barchester Laurel Bank Care Home

from G W (Son of Resident) published on 8 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Laurely Bank has a lovely atmosphere and great staff. The staff make every effort to maker sure my mother is well looked after. Laurel Bank is a nice place to visit and I always enjoy my visits and interaction with the staff! Although its not an ideal situation for Mum being disabled the staff are great
helping her to cope - of course its not perfect but in comparision to all the care home's in our area its the best by a mile!
Reply from Lyndsay Scott, General Manager at Barchester Laurel Bank Care HomeThank you for your kind review. I am glad that your Mum is being well looked after and that the atmosphere in the home is lovely, this is something that we work hard on at Laurel Bank to make the life of the residents positive and meaningful.
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Awards / Recognitions (18)

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