Care Homes Owned by Barchester Healthcare Ltd

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Barchester Healthcare Ltd
Barchester Healthcare is one of the UK's most respected care home companies, providing award winning care and services to thousands of residents throughout the UK.

Barchester has a true passion to deliver the best for residents. This passion is shown in Vision, Mission and Values as well as through the actions of staff on a daily basis.

The structure at Barchester is unique as staff provided within their homes offer additional support in a number of specialist areas. The General Manager in each home has access to local specialist teams which include:

Clinical Development
Property Services
Interior Design
Hospitality
Learning & Development
Health & Safety
Information Technology

Today, the Barchester group cares for over 10,000 people at more than 200 different locations.

Barchester Healthcare Ltd Locations (270)

270 Care Homes and Extra Care Housing owned by Barchester Healthcare Ltd
Barchester Westlake House Care Home

Pondtail Road, Horsham RH12 5EZ 

9.9 128 reviews
"Welcome on arrival, friendly staff helped me settle in. Pleasant room on the ground floor. Excellent food menu, well cooked and presented…"   Read all 128 reviews
Location Type Care Home

Barchester Westlake House Care Home offers first class care and comfort in Horsham, West Sussex. Located in a leafy rural countryside setting, yet local to picturesque and thriving Horsham Town Centre, Westlake is a warm, friendly and an inviting… Read more about Barchester Westlake House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 63 Rooms from £1,825 / week
Barchester Park View Care Home

Park View, Dagenham RM10 9HW 

9.9 97 reviews
"My brother has been at the Barchester Home in Dagenham for the last two years. During that time he has been visited by many of our family…"   Read all 97 reviews
Location Type Care Home

Barchester Park View Care Home is situated in Dagenham, East London. The home provides care for adults across its five communities. Residents are supported at Park View when they need a level of care that cannot be provided in the community. Oaks… Read more about Barchester Park View Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Palliative Care
  • Acquired Brain Injury
  • 108 Rooms from £1,499 / week
Barchester Longueville Court Care Home

The Village Green, Orton Longueville, Peterborough PE2 7DN 

9.9 127 reviews
"I have been regularly visiting our very dear family friend since she became a resident approximately 8-9 months ago. Longueville Court have…"   Read all 127 reviews
Location Type Care Home

Barchester Longueville Court Care Home makes the most of lovely grounds and a versatile interior to provide top quality nursing and residential care, with carers and nurses available round-the-clock. A committed team work hard to ensure that all provision… Read more about Barchester Longueville Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 109 Rooms from £1,550 / week
Barchester Snowdrop Place Care Home

Pavilion Road, Hedge End, Southampton SO30 2ZS 

9.9 54 reviews
"Very friendly and professional staff. There is always someone available to assist with any enquiries - nothing seems too much trouble.…"   Read all 54 reviews
Location Type Care Home

Snowdrop Place is a beautiful home, designed for those looking for quality residential care along with a dedicated and supportive community for those with cognitive impairment and living with dementia. Their luxurious facilities combined with highly… Read more about Barchester Snowdrop Place Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 68 Rooms from £1,500 / week
Barchester Hickathrift House

217 Smeeth Road, Marshland St James, Wisbech PE14 8JB 

9.9 114 reviews
"Visited my grandmother for her birthday and the activities lead was so great helping us organise an afternoon tea in the home with minimal…"   Read all 114 reviews
Location Type Care Home

Hickathrift House is a purpose-built Care Home set in the village of Marshland St James - situated between Wisbech and Kings Lynn. It is approximately 30 minutes from Sandringham, 40 minutes from Hunstanton and the home specialises in providing Residential… Read more about Barchester Hickathrift House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Palliative Care
  • 54 Rooms from £1,616 / week
Barchester Mortain Place Care Home

93 Pevensey Bay Road, Eastbourne BN23 6JF 

9.9 97 reviews
"I have been very pleased with my stay at Mortain Place all the staff was helpful and kind from the start which makes you feel at ease. I…"   Read all 97 reviews
Location Type Care Home

This beautifully well designed care home in Eastbourne provides first-class residential care in a warm, homely and friendly environment. A team of qualified and dedicated staff focus on the individual needs of residents and are committed to providing… Read more about Barchester Mortain Place Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 80 Rooms from £1,650 / week
Barchester Falmouth Court Care Home

Dracaena Avenue, Falmouth TR11 2EW 

9.9 51 reviews
"My Aunt has settled in at Falmouth Court over the last few weeks. She was anxious about finding a nice home and mixing with other people.…"   Read all 51 reviews
Location Type Care Home

Falmouth Court Care Home in Falmouth is now open! Offering high quality residential and dementia care in a wonderful and supportive setting, the care home is in close proximity to the Falmouth Harbour. Care at Falmouth Court is personalised to… Read more about Barchester Falmouth Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 66 Rooms from £1,815 / week
Barchester Chorleywood Beaumont Care Community

Rickmansworth Road, Chorleywood, Rickmansworth WD3 5BY 

9.9 127 reviews
"My mother came to stay for an initial four week respite care stay following a fall in which she broke her femur. This was extended by a…"   Read all 127 reviews
Location Type Care Home

Chorleywood Beaumont Nursing Home prides itself on offering high-quality care to all of its residents and this is reflected in the good reputation it has with the Local Authority, Clinical Commissioning Group, and the Care Quality Commission. The… Read more about Barchester Chorleywood Beaumont Care Community

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 57 Rooms from £1,500 / week
Barchester Oxford Beaumont Care Community

Bayworth Lane, Boars Hill, Oxford OX1 5DF 

9.9 102 reviews
"My Dad's health deteriorated to the point that he needed daily care and support and so he checked in to the Oxford Beaumont for 2 weeks…"   Read all 102 reviews
Location Type Care Home

Oxford Beaumont Care Community is a converted Edwardian House with picturesque and landscaped gardens and an interior that is comfortably furnished and spacious. The service is based upon achieving first class nursing and residential care. There is… Read more about Barchester Oxford Beaumont Care Community

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 49 Rooms from £1,750 / week
Barchester Dovedale Court Care Home

Dovedale Avenue, Ingol, Preston PR2 3WQ 

9.9 48 reviews
"Quite superb! My Dad has been a resident at Dovedale Court for the past four years. It is such a fantastic place with the most caring…"   Read all 48 reviews
Location Type Care Home

Dovedale Court is located in Ingol, Preston. Dovedale provides first-class residential care alongside expert dementia care in The Memory Lane Community. Dovesdales Tesseyman Suite located on the top floor of the home delivers expert Challenging Behaviour… Read more about Barchester Dovedale Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • 32 Rooms from £1,591 / week
Barchester Moors Manor Care Home

243 Ringwood Road, St Leonards/St Ives, Ringwood BH24 2DW 

9.9 45 reviews
"My mother entered Moors Manor Care Home having been in hospital and needing nursing care on discharge. The welcome and support from all…"   Read all 45 reviews
Location Type Care Home

Moors Manor Care Home has been specifically designed to provide high-quality residential and nursing care to older people, including those individuals living with dementia. The home's specialist Memory Lane Community utilises a careful blend of skills… Read more about Barchester Moors Manor Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 66 Rooms from £1,465 / week
Barchester Woodhorn Park Care Home

Woodhorn Road, Ashington NE63 9AN 

9.9 79 reviews
"My brother seems alot happier feels safe in here he looks alot cleaner enjoying all the meals has a lovely clean room with big window he…"   Read all 79 reviews
Location Type Care Home

Barchester Woodhorn Park Care Home makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities… Read more about Barchester Woodhorn Park Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 61 Rooms from £1,233 / week
Barchester Chalfont Lodge Care Home

Denham Lane, Chalfont St Peter, Gerrards Cross SL9 0QQ 

9.9 205 reviews
"The whole family were pleased that my wife was admitted to Chalfont Lodge for the main reason - we live in Chalfont St Peter and were able…"   Read all 205 reviews
Location Type Care Home

Barchester Chalfont Care Home is on the edge of Gerrards Cross Golf Course, just minutes from the pretty villages of Chalfont St Peter, Chalfont St Giles and Denham. It sits in magnificent grounds with marvellous views across a picturesque lake… Read more about Barchester Chalfont Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Palliative Care
  • 106 Rooms from £1,600 / week
Barchester Florence Court Care Home

243 Segensworth Road, Fareham PO15 5EW 

9.9 61 reviews
"Luxury care home with exceptional staff, so happy that my mum was given the best of care before her passing. She loved having fun at the…"   Read all 61 reviews
Location Type Care Home

This premium care home provides excellent residential care in a warm, homely and friendly environment. A team of qualified and dedicated staff focus on the individual needs of residents and are committed to providing professional and respectful care… Read more about Barchester Florence Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 75 Rooms from £1,614 / week
Barchester Queens Court Care Home

32/34 Queens Road, Wimbledon, London SW19 8LR 

9.9 212 reviews
"Our mother was a resident of Queens Court Wimbledon from February 2023 to June 30th 2025. Unfortunately she was moved due to financial…"   Read all 212 reviews
Location Type Care Home

Queens Court is based in the heart of Wimbledon SW19. This unique city boutique care home is located in a residential street just minutes away from the train, tube and tram service. Easily located beside the newly rebranded Wimbledon Quarter, Queens… Read more about Barchester Queens Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 43 Rooms from £2,116 / week
Barchester Sutton Valence Care Home

Maidstone Road, Sutton Valence, Maidstone ME17 3LW 

9.9 100 reviews
"My brother transferred to Sutton Valence after a long period in hospital. The care he received was exemplary. The staff are so caring and…"   Read all 100 reviews
Location Type Care Home

Sutton Valence care home provides residential, dementia and nursing care in 60 beautifully appointed bedrooms. The home is located in the village of Sutton Valence, Kent. Its rural setting means the residents can enjoy expansive gardens and views… Read more about Barchester Sutton Valence Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • Acquired Brain Injury
  • 60 Rooms from £1,600 / week
Barchester Wilton Place Care Home

Buckeridge Road, Wilton, Salisbury SP2 0FX 

9.9 55 reviews
"My overall experience has been positive, the staff all displayed great care and understanding of my needs, they were proactive in caring…"   Read all 55 reviews
Location Type Care Home

Wilton Place, in Wilton, the Ancient Capital of Wessex, is a purpose built care home delivering high-quality residential care, and care and support for individuals living with dementia. The community is broken up into small units that provide a family… Read more about Barchester Wilton Place Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 66 Rooms from £1,560 / week
Barchester Lydfords Care Home

23 High Street, East Hoathly, Lewes BN8 6DR 

9.9 70 reviews
"Mum and Dad moved into Lydfords in October 2022. (Dad subsequently died in July 2023). Throught the whole of their day, together and…"   Read all 70 reviews
Location Type Care Home

Lydfords is located in the centre of the peaceful village of East Hoathly. With views of the South Downs that can be enjoyed from the picturesque gardens. This boutique home is tranquil and relaxing whilst offering expert residential care for short stay… Read more about Barchester Lydfords Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Visual / Hearing Impairment
  • 36 Rooms from £1,550 / week
Barchester Hundens Park Care Home

Hundens Lane, Darlington DL1 1JF 

9.9 55 reviews
"Excellent care the whole time my dad has been a resident however end of life care was so special. We were all treated with great respect.…"   Read all 55 reviews
Location Type Care Home

Hundens Park Care Centre makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and… Read more about Barchester Hundens Park Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 49 Rooms
Barchester Elgar Court Care Home

35 St Andrews Road, Malvern WR14 3PT 

9.9 50 reviews
"My Dad has ben a resident at Elgar Court since November 2024, where he has received excellent care and kindness . Recently he needed to be…"   Read all 50 reviews
Location Type Care Home

Elgar Court is a purpose-built care home located in Malvern, and has been specifically designed to provide residential, respite and dementia care. All Barchester homes are finished to the highest standard and furnished with impressive facilities from… Read more about Barchester Elgar Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 66 Rooms from £1,450 / week
Barchester Cherry Blossom Manor

German Road, Bramley, Tadley RG26 5GF 

9.9 183 reviews
"My mother was a resident for over 3 years and I could not have found anywhere better for her to live. The care has been exceptional. The…"   Read all 183 reviews
Location Type Care Home

Cherry Blossom Manor is a beautiful purpose built nursing and residential home set in the leafy rural village of Bramley. Finished and furnished to an extremely high standard offering a homely yet first class spacious environment with plentiful landscaped… Read more about Barchester Cherry Blossom Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 77 Rooms from £1,830 / week
Barchester Bloomfield Care Home

Salisbury Road, Paulton, Near Bath, Bristol BS39 7BD 

9.9 129 reviews
"Our mum arrived in January of this year, she settled really well. The staff from reception, laundry, care staff have been fantastic. Mum…"   Read all 129 reviews
Location Type Care Home

Ideally located, Bloomfield care home offers panoramic views of the Mendip Hills, whilst providing high-quality care in four small communities on the one site. Residents benefit from a warm and cosy atmosphere whilst enjoying the perks of a friendly… Read more about Barchester Bloomfield Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 102 Rooms from £1,400 / week
Barchester Cumberland Grange Care Home

Cumberland Way, Exeter EX1 3ZU 

9.9 40 reviews
"I have worked in and visited a few care homes. On arriving at the Cumberland Grange I felt warmth and friendship,it's an amazing care home,…"   Read all 40 reviews
Location Type Care Home

Cumberland Grange's dedicated staff members provide high quality residential and dementia care for older people who benefit from additional care and support in a warm and friendly environment. Care will be focused on independence, dignity and choice,… Read more about Barchester Cumberland Grange Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 66 Rooms from £1,624 / week
Barchester Vecta House Care Home

24 Atkinson Drive, Newport PO30 2LJ 

9.9 70 reviews
"We visit a resident who has had a stroke and is bedbound. Each time we visit we have found the staff really friendly and pleasant. The…"   Read all 70 reviews
Location Type Care Home

Barchester Vecta House Care Home makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care for those living with Dementia. All staff are carefully chosen and well-qualified to achieve the best… Read more about Barchester Vecta House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Mental Health
  • 54 Rooms from £1,570 / week
Barchester White Lodge Care Home

Braydon, Swindon SN5 0AD 

9.9 206 reviews
"A heartfelt thank you to the incredible team at White Lodge Care Home - Barchester Healthcare. The care you provided for Mum has been…"   Read all 206 reviews
Location Type Care Home

White Lodge Care Home is a converted hunting property, thoroughly renovated for the practice of professional care within picturesque surroundings, with a lake for its backdrop. Highly qualified staff provide person-centred care to adults with residential… Read more about Barchester White Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 80 Rooms from £1,300 / week
Barchester Alice Grange Care Home

St Isidores, Ropes Drive, Kesgrave, Ipswich IP5 2GA 

9.9 177 reviews
"I have enjoyed minute of it. I never seen anybody like the staff do here. Everuone is treated the same. I enjoyed entertainment &…"   Read all 177 reviews
Location Type Care Home

Alice Grange is a purpose-built residential care home in Ipswich, specialising in 24-hour care for older people including residential care, dementia care and nursing care. Having undergone extensive refurbishment in 2023, Alice Grange is a stunning home… Read more about Barchester Alice Grange Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 87 Rooms from £1,550 / week
Barchester Wimbledon Beaumont Care Community

35 Arterberry Road, Wimbledon, London SW20 8AG 

9.9 120 reviews
"All the staff at Wimbledon Beaumont have been extremely friendly and helpful. They looked after my friend very well and were very caring.…"   Read all 120 reviews
Location Type Care Home

This wonderfully elegant and historical setting is today home to a vibrant community, where life is anything but dull. Ideally located in South West London, Wimbledon Beaumont provides first-class, 24-hour nursing and residential care, alongside… Read more about Barchester Wimbledon Beaumont Care Community

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 49 Rooms from £1,888 / week
Barchester Waterside Court Care Home

26 Winterbook, Wallingford OX10 9EG 

9.9 47 reviews
"We are so happy that my brother is now safe & very well cared for at Waterside Court. The lead up to my brother becoming a resident was…"   Read all 47 reviews
Location Type Care Home

Waterside Court Care Home is located in the historic market town and civil parish of Wallingford in South Oxfordshire, ideally situated for visiting Reading, Benson, Henley and Thame. Waterside Court offers residential care, dementia care and pre-bookable… Read more about Barchester Waterside Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 70 Rooms from £1,500 / week
Barchester Highfield Care Home

Lakeside Approach, Tadcaster LS24 9PG 

9.9 19 reviews
"My mum moved in here a few weeks ago. She has settled in well and is so much better in herself since she has been there. The care home and…"   Read all 19 reviews
Location Type Care Home

Barchester Highfield Care Home in Tadcaster offers respite care, dementia care palliative care and other care services. A highly qualified team of staff delivers respectful and dignified care. The 24-hour care is provided with delicious meals… Read more about Barchester Highfield Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Palliative Care
  • 66 Rooms from £1,597 / week
Barchester Reigate Beaumont

Colley Lane, Reigate RH2 9JB 

9.9 136 reviews
"My mother has been a resident here for just over 7 years and is very happy. The staff are always smiling and engaging with residents and…"   Read all 136 reviews
Location Type Care Home

Reigate Beaumont is situated in extensive, beautifully maintained gardens on the outskirts of Reigate Heath, based in Surrey. They provide first-class 24-hour nursing and residential care - in the most recent CQC inspection it rated the home as 'Good'… Read more about Barchester Reigate Beaumont

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 60 Rooms from £1,900 / week

Barchester Healthcare Ltd Reviews (22545)

9.7

Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.738) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Barchester Healthcare Ltd
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Review of

Barchester Canmore Lodge Care Home

from S R (Daughter-in-law of Resident) published on 12 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law recently moved into the home and we cannot thank all of the staff enough for the care and compassion that has been shown to all of us and her. She has settled so well and really came out of her shell. The carers go above and beyond and it is nice to see her happy and laughing again.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Barchester Claremont Parkway Care Home

from Rita M (Wife of Resident) published on 12 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention given to my husband was second to none. Although for only a short time he was treated with respect & dignity by all concernd. The staff were kind respectful & very pleasant. I would recommend Claremont to anybody needing care for any of their relatives.
Well don Claremont and
thank youx
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Barchester Overslade House Care Home

from Nancy C (Daughter of Resident) published on 12 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum is a resident at Overslade House. She has been cared for at the Home for a year. I would like to say a huge thank you to the staff for assisting us to celebrate so many important family events during this time. My mum's 90th birthday, my dad's 94th birthday and their 67th wedding anniversary.
The staff have embraced each event - providing food, cake, decorations, energy & love - thank you!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Barchester Atfield House Care Home

from B G (Daughter of Resident) published on 12 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel happy every time I go to see my parents at Atfield. We liked it so much we brought our Dad here too! They are both so well cared for. Staff are always very professional. Putting dignity first.
Management always happy to assist with queries or concerns. Manager visibly engages with residents,
not just sitting in office. Beautiful environment. We are always made welcome when we visit. I like that I can visit at any time. The only reason I have put 'good' on some ratings is because any place has room for improvement & expansion; but not because I don't think it is great.
Value for money - difficult to judge as all are v. expensive
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Barchester Latimer Court

from Jonathan W (Son of Resident) published on 11 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'd like to offer my sincere thanks to all the wonderful staff who cared for my mother, throughout her stay at Latimer Court.
The facilities were always well maintained. Food and housekeeping were excellent.
As a family we greatly appreciated the care and support as well as the chance to spend time
with Mum during her final days. Thank you.
Reply from Donna Tustin, General Manager at Barchester Latimer Court

Thank you for your kind words, which are much appreciated and I will share your comments with my team. It was a pleasure knowing you and your Mother who was very much part of Latimer Court's family.

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Review of

Barchester Pentland View Care Home

from S R (Daughter of Resident) published on 11 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is being very well looked after. She has now been in Pentland View for 2 years, whilst she is never keen to leave her room the staff continue to offer opportunities to do so. We are grateful she is not left in her room and for the times when she joins events. She also particularly enjoys visits
from therapy animals and the staff always make sure she gets a visit, she is enjoying the food and is now drinking enough for the first time in a long times. Finally we are always made very welcome when we call and visit.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Pentland View Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of

Barchester Balclutha Court Care Home

from S W (Daughter of Resident) published on 11 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Looked around at several care homes with my mother to make her feel included and this was by far the best decision we have made for my mother, its not too big, feels very homely and safe and my mother just clicked instantly with it, she has never looked or been happier. The staff are amazing would bend
over backwards for the residents nothings ever a bother.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Balclutha Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of

Barchester Alice Grange Care Home

from C W (Respite Resident) published on 11 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have enjoyed minute of it. I never seen anybody like the staff do here. Everuone is treated the same. I enjoyed entertainment & activities. If needed I will come back without delay at all. If I can not manage at home I will difinitely come back
Reply from Penny Allen, Head of Activities at Barchester Alice Grange Care Home

We are delighted that you enjoyed your stay with us.

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Review of

Barchester Winchester House Care Centre

from P R (Respite Resident) published on 11 September 2025
Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I was only at Winchester House for 2 weeks respite and, on the whole, my stay was uneventful. My main complaint was the food provided and the serving thereof. For the amount I was paying, apart from breakfast, the portions were inadequate and did not always meet what was mentioned on the menu. For instance
the menu stated "soup, served with roll or homemade bread." On enquiring, I was told this was never served. Sometimes salad was supposed to accompany a lunch or supper item and this would be served with chips instead. Hardly nutritious.
Reply from Feedback Team, The Feedback Team at Barchester Winchester House Care Centre

Thanks for taking the time to leave your review. We're sorry to read that you weren't happy with the food during your stay with us at Winchester House. We understand your concerns were raised in passing to a member of the team, we're sorry this feedback did not reach the right people in the home. You're comments have been shared with the chef and catering team so it can be taken into consideration for our residents. Your feedback is incredibly important to us, and we do hope to see you again in the future. Kind regards, Barchester's Customer Feedback Team.

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Review of

Barchester Adlington Manor Care Home

from Edward G (Husband of Resident) published on 11 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After five months of total disruption for refurbishment, during which the staff did an absolutely outstanding job in difficult circumstances, we are now enjoying the results with first class facilities. The staff are, as ever, both caring and professional.
Reply from Fiona Gough, GM at Barchester Adlington Manor Care Home

Thank you for your review - We are pleased that the Refurbishment has provided such a lovely environment for your loved one and yourself.I will pass on your comments to the staff

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Review of

Barchester Bayleaf Care Home

from Richard W (Son of Resident) published on 11 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We really enjoyed Dads respite stay at Bayleaf.
Everyone was really caring and helpful and really supported Dad well. A great place. He has enjoyed the stay.
Great food as well. Dad always commented on the food standart.
Sorry to be leaving! Thankyou for everything.
Reply from Nadine Willerton, Home Services Advisor at Barchester Bayleaf Care Home

Thank you so very much for your kind words, it was a pleasure having your dad here with us. Please keep in touch!

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Review of

Barchester Rose Lodge Care Home

from Deirdre M (Wife of Resident) published on 11 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was admitted to Rose Lodge for an assessment period after a hospital stay.
The care he received at Rose Lodge was exemplary and had the facility been closer to home for my visits we would have been happy for him to remain there. However a room has been found for him in King's Lynn and I/we
are both grateful and pleased with his time at Rose Lodge.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Rose Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of

Barchester Kenwyn Care Home

from Colin B (Son of Resident) published on 11 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall experience has been outstanding in every respect
The facilities are first class and the people in the home are without exception the absolute best.
Nothing more to add except - 'Thank you'
Reply from Haley Welland, General Manager at Barchester Kenwyn Care Home

Thank you for the time taken to leave us a review Colin. It was a delight to care for your loved one and thank you for the appreciation to the team, I will ensure this is shared with them.

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Review of

Barchester Adlington Manor Care Home

from Geoff I (Husband of Resident) published on 11 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very well managed home, the staff are very profesional and caring, Adlington Manor is lovely after the refurb. Its very homely.
Reply from Fiona Gough, GM at Barchester Adlington Manor Care Home

Thank you - it is a pleasure to look after your lovely wife

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Review of

Barchester Adlington Manor Care Home

from E R (Wife of Resident) published on 11 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with all aspects of Adlington Manor as soon as you enter the building one is made to feel that all worries and problems will be sorted by the people at all levels who do an excellent job
Veryy good standard of facilities decor etc.
Reply from Fiona Gough, GM at Barchester Adlington Manor Care Home

Thank you for your kind words - we will pass on your comments to staff

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Review of

Barchester Westlake House Care Home

from Jennifer B (Resident) published on 11 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Welcome on arrival, friendly staff helped me settle in. Pleasant room on the ground floor. Excellent food menu, well cooked and presented both in room and dining room. Did not use the activities, as only there for 2 weeks post op care, but used service of hairdresser. Happy stay miss them all very
much. Would not hesitate to recommend Westlake House at this point in time.
Reply from Christine Sullivan, General Manager at Barchester Westlake House Care Home

Thank you very much for taking the time to write us a review. It was a pleasure to have you stay with us at Westlake. I am delighted to read your lovely comments. I will share this feedback with all the staff as I am sure this will bring joy to them to know you enjoyed your stay.

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Review of

Barchester Hyacinth House

from John M (Friend of Resident) published on 11 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We arrived at reception and were helped very well, mannerly people, shown to the lounge and had tea & cake & met the person we came to see, All really nice, staff were lovely throughout, cannot praise them enough. All in all a lovely visit to the House
Thankyou all for that
Reply from Kamila Gagala, General Manager at Barchester Hyacinth House

Hello, thank you very much for your time and leaving a review, it is so nice to hear you had a lovely visit the Hyacinth House. Our aim is to deliver best experience to our Residents and their Relatives.

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Review of

Barchester Adlington Manor Care Home

from Bernard P (Husband of Resident) published on 11 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent home with very caring & professional staff.
Refurbishment has made a big difference
Reply from Fiona Gough, GM at Barchester Adlington Manor Care Home

Thank you for your feedback we greatly appreciate it

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Review of

Barchester Adlington Manor Care Home

from Kendall R (Daughter of Resident) published on 11 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum is very happy with her stay here at Adlington Manor & says she has no complaints & the staff are excellant which is nice to hear.
Reply from Fiona Gough, GM at Barchester Adlington Manor Care Home

Thank you It is a delight to look after her and we look forward to Buddy visiting as well

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Review of

Barchester Drummond Grange Care Home

from Joy M (Mother of Resident) published on 11 September 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
My daughter has been in Drummond Grange since June. She very settled. Staff are very good. She thrives on physical and mental activities. I would like to see her able to have more physio. It's always booked because it's so important for residents. The physio staff are very keen to bring the best
out of them and sometimes my daughter can't get in. I feel it's vital for her and admire the staffs dedication when she's in a session. I see such improvement the more she does and would certainly like for to do more.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Drummond Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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  • Cleanliness
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