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Care Homes Owned by Barchester Healthcare Ltd

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Barchester Healthcare Ltd
Barchester Healthcare is one of the UK's most respected care home companies, providing award winning care and services to thousands of residents throughout the UK.

Barchester has a true passion to deliver the best for residents. This passion is shown in Vision, Mission and Values as well as through the actions of staff on a daily basis.

The structure at Barchester is unique as staff provided within their homes offer additional support in a number of specialist areas. The General Manager in each home has access to local specialist teams which include:

Clinical Development
Property Services
Interior Design
Hospitality
Learning & Development
Health & Safety
Information Technology

Today, the Barchester group cares for over 10,000 people at more than 200 different locations.

Barchester Healthcare Ltd Locations (273)

 - Browse 273 Care Homes and Extra Care Housing owned by Barchester Healthcare Ltd
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Barchester Chalfont Lodge Care Home
Denham Lane, Chalfont St Peter, Gerrards Cross SL9 0QQ 
9.9 224 reviews
Barchester Chalfont Lodge Care Home, Gerrards Cross, Buckinghamshire
"Our dad was sent here from the hospital for an assessment with regards to his capacity and ability to look after himself due to his…"   Read all 224 reviews
  • from £1,534 / week
  • 106 Rooms
Location Type Care Home

Barchester Chalfont Care Home is on the edge of Gerrards Cross Golf Course, just minutes from the pretty villages of Chalfont St Peter, Chalfont St Giles and Denham. It sits in magnificent ... Read more about Barchester Chalfont Lodge Care Home

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Elgar Court Care Home
35 St Andrews Road, Malvern WR14 3PT 
9.9 55 reviews
Barchester Elgar Court Care Home, Malvern, Worcestershire
"I was very impressed at the efficient and friendly welcome given to Janet on arriving at Elgar Court care home. It was reassuring for her…"   Read all 55 reviews
  • from £1,536 / week
  • 66 Rooms
Location Type Care Home

Elgar Court is a purpose-built care home located in Malvern, and has been specifically designed to provide residential, respite and dementia care. All Barchester homes are finished to the highest ... Read more about Barchester Elgar Court Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Falmouth Court Care Home
Dracaena Avenue, Falmouth TR11 2EW 
9.9 55 reviews
Barchester Falmouth Court Care Home, Falmouth, Cornwall
"My father suffers from dementia, and moved into Falmouth Court Care Home three months ago when my step-mother could no longer care for him…"   Read all 55 reviews
  • from £1,838 / week
  • 66 Rooms
Location Type Care Home

Falmouth Court Care Home offers high quality residential and dementia care in a wonderful and supportive setting. The care home is in close proximity to Falmouth Harbour. Care at Falmouth Court ... Read more about Barchester Falmouth Court Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester White Lodge Care Home
Braydon, Swindon SN5 0AD 
9.9 211 reviews
Barchester White Lodge Care Home, Swindon, Wiltshire
"White Lodge has proved to be an excellent find for my father. It has a very calm atmosphere. The staff are very caring & friendly & the…"   Read all 211 reviews
  • from £1,377 / week
  • 80 Rooms
Location Type Care Home

White Lodge Care Home is a converted hunting property, thoroughly renovated for the practice of professional care within picturesque surroundings, with a lake for its backdrop. Highly qualified ... Read more about Barchester White Lodge Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Waterside Court Care Home
26 Winterbook, Wallingford OX10 9EG 
9.9 56 reviews
Barchester Waterside Court Care Home, Wallingford, Oxfordshire
"My mother has been at Waterside Court for 5 months; she loves it. The staff are so friendly and caring; nothing is too much trouble. It…"   Read all 56 reviews
  • from £1,589 / week
  • 70 Rooms
Location Type Care Home

Waterside Court Care Home is located in the historic market town and civil parish of Wallingford in South Oxfordshire, ideally situated for visiting Reading, Benson, Henley and Thame. Waterside Court ... Read more about Barchester Waterside Court Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Moors Manor Care Home
243 Ringwood Road, St Leonards/St Ives, Ringwood BH24 2DW 
9.9 47 reviews
Barchester Moors Manor Care Home, Ringwood, Dorset
"My Auntie is into her third year at Moors Manor Care Home. Her family here in Dorset are very pleased and happy that she is being very well…"   Read all 47 reviews
  • from £1,551 / week
  • 66 Rooms
Location Type Care Home

Moors Manor Care Home has been specifically designed to provide high-quality residential and nursing care to older people, including those individuals living with dementia. The home's specialist ... Read more about Barchester Moors Manor Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Iris Court
Hitchin Road, Hitchin SG4 7QH 
9.9 28 reviews
Barchester Iris Court, Hitchin, Hertfordshire
"My parents have been residents since September and I cannot fault the care they have received, everyone has been so kind and friendly.…"   Read all 28 reviews
  • from £1,589 / week
  • 60 Rooms
Location Type Care Home

Barchester Iris Court in Hitchin supports older people that require additional care and support in a stunning environment with breath-taking views of the surrounding countryside. Purpose built and ... Read more about Barchester Iris Court

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Cookridge Court Care Home
Iveson Rise, Lawnswood, Leeds LS16 6NB 
9.9 105 reviews
Barchester Cookridge Court Care Home, Leeds, West Yorkshire
"My wife Valerie (Val) is a long term sufferer with Parkinsons Disease - it was becoming difficult to cope at home and a bad fall in June…"   Read all 105 reviews
  • from £1,383 / week
  • 96 Rooms
Location Type Care Home

Cookridge Court Care Home in Leeds is a residential care home for older people that provides specialist support to people suffering from dementia. The home is surrounded by woodlands and offers a ... Read more about Barchester Cookridge Court Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Rothsay Grange Care Home
Weyhill Road, Weyhill, Andover SP11 0PN 
9.9 88 reviews
Barchester Rothsay Grange Care Home, Andover, Hampshire
"Dad has settled here really well. I'm happy that he is well looked after, he says he couldn't wish for better. I have peace of mind that he…"   Read all 88 reviews
  • from £1,750 / week
  • 66 Rooms
Location Type Care Home

Barchester Rothsay Grange Care Home, situated in Andover, delivers skilled and loving care to its residents who are frail and/or living with dementia plus 24-hour nursing care, alongside expert care ... Read more about Barchester Rothsay Grange Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Prestbury Beaumont Care Community
Collar House Drive, Chelford Road, Prestbury, Macclesfield SK10 4AP 
9.9 86 reviews
Barchester Prestbury Beaumont Care Community, Macclesfield, Cheshire
"My mother stayed for one week in Feb '26 for respite care whilst her immediate family were away from home. From the initial meeting (prior…"   Read all 86 reviews
  • from £1,400 / week
  • 28 Rooms
Location Type Care Home

Barchester Prestbury Beaumont Care Community makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care. Professionals are available ... Read more about Barchester Prestbury Beaumont Care Community

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Barchester Highfield Care Home
Lakeside Approach, Tadcaster LS24 9PG 
9.9 20 reviews
Barchester Highfield Care Home, Tadcaster, North Yorkshire
"My sister went into the home for 3 weeks in August. At the end of this stay she was not deemed fit to return home. She has since…"   Read all 20 reviews
  • from £1,691 / week
  • 66 Rooms
Location Type Care Home

Barchester Highfield Care Home in Tadcaster offers respite care, dementia care palliative care and other care services. A highly qualified team of staff delivers respectful and dignified care. ... Read more about Barchester Highfield Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Kingswood Court Care Home
220 Soundwell Road, Kingswood, Bristol BS15 1PN 
9.9 89 reviews
Barchester Kingswood Court Care Home, Bristol, South Gloucestershire
"Cannot recommend highly enough. Really professional and really caring. Alina and Chef Lee were outstandingly friendly. Rooms are good…"   Read all 89 reviews
  • from £1,350 / week
  • 60 Rooms
Location Type Care Home

Kingswood Court Care Home is located in a quiet residential suburb in Kingswood, Bristol. The team offer residential care for people who need help with daily tasks, nursing care for those who have ... Read more about Barchester Kingswood Court Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Barchester Canmore Lodge Care Home
161 Robertson Road, Dunfermline KY12 0BL 
9.9 64 reviews
Barchester Canmore Lodge Care Home, Dunfermline, Fife
"Nothing but admiration for all the staff who do work very hard and are extremley pleasant in every thing they do.…"   Read all 64 reviews
  • from £2,297 / week
  • 72 Rooms
Location Type Care Home

Canmore Lodge is a purpose-built care home situated in a quiet area on the fringe of Dunfermline. It is a single storey building designed to allow disabled access and is set in pleasant landscaped ... Read more about Barchester Canmore Lodge Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Barchester Kirkburn Court Care Home
Academy Place, Peterhead AB42 1JQ 
9.9 38 reviews
Barchester Kirkburn Court Care Home, Peterhead, Aberdeenshire
"Delighted with the gold standard care and kindness shown to my Aunt from staff at Kirkburn Court. She's always treated with dignity and…"   Read all 38 reviews
  • from £2,068 / week
  • 64 Rooms
Location Type Care Home

Kirkburn Court, is in Peterhead, Aberdeenshire and provides first-class 24-hour nursing care alongside expert care for people with dementia in a Memory Lane Community. A team of highly-qualified ... Read more about Barchester Kirkburn Court Care Home

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
Barchester Kernow House Care Home
Landlake Road, Launceston PL15 9HP 
9.9 80 reviews
Barchester Kernow House Care Home, Launceston, Cornwall
"On arrival at your nursing home i was always made to feel very welcome. The open kitchen diner was always very homely with guests watching…"   Read all 80 reviews
  • 85 Rooms
Location Type Care Home

Barchester Kernow House makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled ... Read more about Barchester Kernow House Care Home

Older Person Care Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Barchester Ashford House Care Home
Long Lane, Staines-upon-Thames TW19 7AZ 
9.9 80 reviews
Barchester Ashford House Care Home, Staines-upon-Thames, Surrey
"I find that Ashford House is well run. Staff are excellent and are really careing. My husband is well care for and looked after…"   Read all 80 reviews
  • from £1,781 / week
  • 54 Rooms
Location Type Care Home

Ashford House Care Home is located in Stanwell near Staines providing 24-hour expert residential and nursing care for people living with dementia from short stays to long-term care placements. ... Read more about Barchester Ashford House Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Kings Park Care Home
14 Church Road, Ferndown BH22 9EU 
9.9 44 reviews
Barchester Kings Park Care Home, Ferndown, Dorset
"I have visited Chris alot she is so happy here and the staff are wonderful with her. We have been friends since 15 years old, I love seeing…"   Read all 44 reviews
  • from £1,672 / week
  • 68 Rooms
Location Type Care Home

This beautiful purpose-built home provides high-quality residential care to older people, including those living with dementia. The 24-hour care is provided in a warm, welcoming environment, with ... Read more about Barchester Kings Park Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Pittsmead Grange Care Home
34 West Common Road, Hayes, Bromley BR2 7BX 
Top 20 carehome award certificate
9.9 30 reviews
Barchester Pittsmead Grange Care Home, Bromley, London
Top 20 carehome award certificate
"We were looking for residential care which felt homely, where mum would be surrounded by kindness, Pittsmead Grange delivers this and more.…"   Read all 30 reviews
  • from £2,025 / week
  • 50 Rooms
Location Type Care Home

Barchester Pittsmead Grange Care Home based in Bromley is a friendly care environment. As well as caring for people with dementia, the care home staff offer short-term breaks/ respite for family ... Read more about Barchester Pittsmead Grange Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Mount Tryon Care Home
Higher Warberry Road, Torquay TQ1 1RR 
9.9 98 reviews
Barchester Mount Tryon Care Home, Torquay, Devon
"Choosing a care home for your loved one is such a difficult thing to do. When I went to visit Mount Tryon for the first time I was so…"   Read all 98 reviews
  • 58 Rooms
Location Type Care Home

Mount Tryon is situated on top of one of the 7 peaks of Torquay and sits in beautiful private grounds. They provide excellent 24-hour nursing and residential care with a dedicated community for ... Read more about Barchester Mount Tryon Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Cumberland Grange Care Home
Cumberland Way, Exeter EX1 3ZU 
9.9 46 reviews
Barchester Cumberland Grange Care Home, Exeter, Devon
"Well everything is excellent, staff are all lovely and respectful. I feel comfortable here and safe. I am very happy…"   Read all 46 reviews
  • from £1,719 / week
  • 66 Rooms
Location Type Care Home

Cumberland Grange's dedicated staff members provide high quality residential and dementia care for older people who benefit from additional care and support in a warm and friendly ... Read more about Barchester Cumberland Grange Care Home

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Magnolia Court Care Home
181 Granville Road, London NW2 2LH 
9.9 133 reviews
Barchester Magnolia Court Care Home, London, London
"My mother came to Magnolia Court for 24 hour care after a deterioration in her Alzheimer's. She has settled in exceedingly well. The staff…"   Read all 133 reviews
  • from £1,850 / week
  • 62 Rooms
Location Type Care Home

Magnolia Court makes the most of pleasant grounds and a versatile, purpose-built interior to provide top quality nursing and residential care, with professionals available round-the-clock and also ... Read more about Barchester Magnolia Court Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Ashlar House Care Home
St Margaret's Hospital, The Plain, Epping CM16 6TY 
9.9 164 reviews
Barchester Ashlar House Care Home, Epping, Essex
"The biggest "Thank you" to Rita, Activities co-ordinator and the team at Ashlar for making our 50th Golden Wedding Anniversary a very…"   Read all 164 reviews
  • from £1,900 / week
  • 44 Rooms
Location Type Care Home

A beautifully refurbished home, Ashlar House makes the most of pleasant grounds in the beautiful Epping Forest and a stunning interior to provide top quality nursing and residential care, with ... Read more about Barchester Ashlar House Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Hurstwood View
Linum Lane, Off Ashengate Way, Five Ash Down, Uckfield TN22 3FH 
9.9 122 reviews
Barchester Hurstwood View, Uckfield, East Sussex
"Hurstwood View is a very friendly happy place for my wife. All the staff have smiles and cheerful voices whatever they are doing. The food…"   Read all 122 reviews
  • from £1,999 / week
  • 63 Rooms
Location Type Care Home

Hurstwood View is located in the village of Five Ashdown near Uckfield and is on the doorstep of the breath-taking Ashdown Forest. They provide expert and person centred 24-hour nursing, residential ... Read more about Barchester Hurstwood View

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Barchester Cepen Lodge Care Home
West Cepen Way, Chippenham SN14 6UZ 
9.9 124 reviews
Barchester Cepen Lodge Care Home, Chippenham, Wiltshire
"The warmth of welcome that mum received on her arrival at Cepen Lodge for respite was greatly appreciated. All of the staff are so caring…"   Read all 124 reviews
  • from £1,271 / week
  • 63 Rooms
Location Type Care Home

Barchester's Cepen Lodge Care Home, located just north of Chippenham town centre and next to a golf club, boasts three floors of impressive facilities surrounded by open green spaces. Focusing on ... Read more about Barchester Cepen Lodge Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Chestnut Gardens Care Home
95 Foxley Lane, Purley CR8 3HP 
Top 20 carehome award certificate
9.9 26 reviews
Barchester Chestnut Gardens Care Home, Purley, London
Top 20 carehome award certificate
"My mum at first was very reluctant to leave the family home after so many years and as a result of many life threatening falls the time was…"   Read all 26 reviews
  • from £1,781 / week
  • 72 Rooms
Location Type Care Home

Newly opened, Chestnut Gardens Care Home offers 24-hour residential, respite and dementia care. Care is provided based on individual needs, and the service can deliver both short and long terms plans ... Read more about Barchester Chestnut Gardens Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Edingley Lodge Care Home
Station Road, Edingley, Newark-on-Trent NG22 8BX 
9.9 97 reviews
Barchester Edingley Lodge Care Home, Newark-on-Trent, Nottinghamshire
"A lovely experience. Friendly staff and residents. Lots of laughs all day, food and service couldn't be better cater for all tastes…"   Read all 97 reviews
  • from £1,351 / week
  • 34 Rooms
Location Type Care Home

Surrounded by serene countryside to the north-east of Nottingham, Edingley Lodge is set amongst picturesque villages, on one and a half acres of grounds. The home offers residential care. With a ... Read more about Barchester Edingley Lodge Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
Barchester Friston House Care Home
414 City Way, Rochester ME1 2BQ 
9.9 146 reviews
Barchester Friston House Care Home, Rochester, Kent
"I am so pleased with the care that my Nan, Anne has received at Friston. The home is beautifully decorated and the staff are incredibly…"   Read all 146 reviews
  • from £1,780 / week
  • 81 Rooms
Location Type Care Home

Friston House makes the most of pleasant grounds and a versatile interior to provide top quality nursing care and dementia care in a residential and nursing environment with professionals available ... Read more about Barchester Friston House Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Juniper House
Candleford Close, Brackley NN13 6JZ 
9.9 104 reviews
Barchester Juniper House, Brackley, Northamptonshire
"Mum came to the care home in March 2024 having been in hospital and deemed to be at end of life. However Juniper House staff brought her…"   Read all 104 reviews
  • from £1,800 / week
  • 60 Rooms
Location Type Care Home

Purpose built and caring for residents since 2012 Juniper House is a sixty bed capacity care home from Barchester Healthcare, one of the leading UK care home providers with over thirty years ... Read more about Barchester Juniper House

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Iverley View Care Home
168 Norton Road, Stourbridge DY8 2TA 
9.9 14 reviews
Barchester Iverley View Care Home, Stourbridge, West Midlands
"It was my husband Tonys 80th birthday weekend. What a brilliwnt weekend arranged by the staff and chef. A buffet on Saturday for the family…"   Read all 14 reviews
  • from £1,600 / week
  • 55 Rooms
Location Type Care Home

Barchester Iverley View care home gives people care and support in a welcoming home. Trained, friendly staff treat care home residents with dignity and respect at all times. A wide variety of ... Read more about Barchester Iverley View Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Florence Court Care Home
243 Segensworth Road, Fareham PO15 5EW 
9.8 76 reviews
Barchester Florence Court Care Home, Fareham, Hampshire
"my grandmother has been at this care home for over two years. She has had amazing care and has looked after very well. Facilities are…"   Read all 76 reviews
  • from £1,733 / week
  • 75 Rooms
Location Type Care Home

This premium care home provides excellent residential care in a warm, homely and friendly environment. A team of qualified and dedicated staff focus on the individual needs of residents and are ... Read more about Barchester Florence Court Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care

Barchester Healthcare Ltd Reviews (23903)

9.7

Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.704) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.

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Review of

Barchester Pinetree Care Home

from J L (Daughter of Resident) published on 18 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has just completed four weeks of respite care at Pinetree care home. It was our first experience of a Care Home for respite and we were anxious as to how Mum would find the experience. Pinetree is a beautiful home which felt more like a hotel than a care facility. The accommodation, lounges,
cafe, cinema room, hair salon and facilities are first class. The staff were welcoming, friendly and caring throughout Mum's stay. It was a joy to visit Mum as it was apparent how much she was enjoying the facilities, great company and care provided. We were all sad when respite came to an end.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Review of

Barchester Atfield House Care Home

from Ing-Marie O (Friend of Resident) published on 18 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visited my friend daytime and felt immediately welcomed by staff and management. The carehome breathed peace and homelyness, calm and openness. Attention and care was professional, at the same time. There was light and beauty and comfort. And respect.
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Review of

Barchester White Lodge Care Home

from Nicola L (Daughter-in-law of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been a resident at White Lodge for over 3 very happy years. 'A' is very content here, she loves all the activities, food, lovely gardens and her room. The care is outstanding, all her needs & dignity are always met with such kindness. We really are grateful to all the very hard
working staff in all areas at White Lodge.
Reply from Ramona Gherendi, General Manager at Barchester White Lodge Care Homemany thanks for taking the time to review our service ,the feedback will always makes us to reflect and do better for our residents
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  • Treated with Dignity
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  • Value for Money
Review of

Barchester White Lodge Care Home

from S P (Son of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been living at this care home for some time now, and as a family we couldn't be more grateful for the environment she's in. From the very beginning the staff have been exceptional - not just professional, but genuinely kind. They take the time to know each resident as an individual, and
it shows in the small, thoughtful way they care for my mum every day. The range of activities is another real highlight. There is always something going on - from crafts and music to cooking and social interaction. This keeps residents engaged and social. It's comforting to see my mother participating and enjoying herself. We couldn't have hoped for more.
Reply from Ramona Gherendi, General Manager at Barchester White Lodge Care Homemany thanks for taking the time to review our service -this will help my team and myself to continue our residents and provide a nice environment with lots of activities
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Activities
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  • Safety / Security
  • Rooms
  • Value for Money
Review of

Barchester White Lodge Care Home

from Lucy B (Daughter of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
White Lodge has proved to be an excellent find for my father. It has a very calm atmosphere. The staff are very caring & friendly & the range of activities for the resident is superb. I would thoroughly recommend it to anyone seeking a care home.
Reply from Ramona Gherendi, General Manager at Barchester White Lodge Care HomeDear Lucy

Many thanks for taking the time to review our service that really means a lot for me and our team.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Barchester Hall Park Care Home

from A H (Daughter of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have to say this care home is the best I have come across. My mother has dementia and has been here since December 2025. She had been in 3 previous care homes which were not good at all. We looked round lots of homes had to make appointments for viewing, but with Hall Park we turned up at 5pm
on a Sunday and they had no problem with it at all. They showed us round and answered all our questions. It was not rushed at all. They even showed us the laundry and kitchen. I knew immediately mum needed to be there. Since she moved in they have been fantastic. The carers are really hot on spotting when something is not right with mums health and wellbeing. I'm so grateful to them for looking after mum so well. Thank you so much.
Reply from Jodie Rakhra, General Manager at Barchester Hall Park Care HomeThank you for your warm and heartfelt review its always lovely for the team to hear positive feedback and i will be sure to pass this onto them .
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  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Barchester Harper Fields

from L M (Sister-in-law of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have received an exceptional level of care from the team at Harper Fields, particularly on the Epsom ward.
Our family member has been treated with kindness and respect. Within a few short weeks the team there knew her well and are able to judge her care needs based the progression of her illness
alongside the wishes of the family.
There are regular and long-term staff members which means both the residents and the family get to know them well and whenever we have asked for information about sleeping patterns, food intake, medical records, they have been able to provide it quickly and honestly.
After having an awful experience with a previous care home we are thankful that we found Harper Fields and their team, we cannot imagine our family member being anywhere else.
Reply from Hayley Wilkinson, General Manager at Barchester Harper FieldsWe are so pleased to receive your feedback, it is lovely to read that you cannot imagine her being anywhere else. The Epsom team are overwhelmed to hear that they have met the expectations aimed for each and every day.
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Review of

Barchester Waterside Court Care Home

from Adrian W (Son of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Waterside Court for 5 months; she loves it. The staff are so friendly and caring; nothing is too much trouble. It feels like a big family here.
I am so pleased we have found somewhere where she is looked after so well; it is very reassuring.
Reply from Clem Heriman, Senior General Manager at Barchester Waterside Court Care HomeWe are so pleased to hear that your mum has settled well and enjoying living here. Thank you so much for your encouraging and kind words.
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Review of

Barchester Wykeham House Care Home

from T B (Husband of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident for 8 months. During that time she has returned to good health due to the care and attention o the staff. Her inclusion in a variety of activities has given her so much joy and has contributed to her enjoyment and sense of belonging.
Reply from Camille Corbett, General Manager at Barchester Wykeham House Care HomeThank you for the lovely feedback; which we will share with the team.
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Review of

Barchester Highfield Care Home

from A R (Sister of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister went into the home for 3 weeks in August. At the end of this stay she was not deemed fit to return home. She has since deteriorated and is at end of life. The care she has been given has been outstanding. The carers are kind, jovial and very patient with her. The surroundings are luxurious
and welcoming to visitors, Tea, coffee and home made cake is on offer in the reception area.
M only concern has been that the door to her room wouldn't stay open. It took 5 months to rectify this despite the problem being brought up on a regular basis
Reply from Highfield, - at Barchester Highfield Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
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Review of

Barchester Hall Park Care Home

from Joanna R (Daughter of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I'm confident my mum is being well cared for. The staff are friendly and approachable and treat my mum with kindness. The meals are excellent and when I've been there at lunchtime always look and smell delicious. The rooms are clean and tidy whenever I have visited and my mum is always presentable.
If there is one thing I would improve on its perhaps updating the room carpet and decor to freshen it up a little. But all in all I'm happy with the care my mum recieves.
Reply from Jodie Rakhra, General Manager at Barchester Hall Park Care HomeThank you for your review its always good to hear family's are happy in our home we will take on board your feedback and share this with the team .
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Review of

Barchester Field House Care Home

from Jenny P (Friend of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited my friend almost weekly and it has been a real joy to see her within weeks of moving there after a long spell of hospital stays; recovered, restored to her old self. She has been personally cared for in many way. Not just physically with nurses and food but made to laugh - known for who
she is. Each visit I have witnessed the carers happy smiley faces. It is small enough to behave as a family. Wonderful, and I and my husband are very thankful.
Reply from Paula Wiggan, Manager at Barchester Field House Care HomeThank you so much for your wonderful review, we love welcoming you into our home on your visits.

We look forward to the wonderful celebrations that we have planned in the very near future.
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Review of

Barchester Vecta House Care Home

from Dean C (Son of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very attentive compassionate and understanding to both my mum & family. The activities are fantastic with a wide range of things for Mum to join in with. The food is high class I joined Mum and Dad at Christmas for a meal which was very special. When leaving after visiting Mum I feel that
I'm leaving her in a loving & caring environment
Reply from Nichola Shepherd, Manager at Barchester Vecta House Care Homethank you for kind review, its a pleasure supporting your mum at Vecta House and she had a lovely time last night at the party
I'm glad you dad enjoyed Christmas meal with us
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Review of

Barchester Paternoster House Care Home

from Lucia D (Daughter of Resident) published on 13 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was a resident in Paternoster Carehome for end of life care for the last 3 months of her life. The care given by the staff was beyond amazing, they treated her with such kindness and respect and dignity that we could ask for no more. They made what was a deeply distressing and anxious time more
bearable because of their professionalism and empathy. As a family we felt welcomed and looked after every time we visited and they showed concern for our wellbeing also.
We can never thank them enough.
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Review of

Barchester Oxford Beaumont Care Community

from A P (Son of Resident) published on 13 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has Alzheimer's. The staff are friendly, courteous and respectful. They spend time with mum and help her to join in activities. The rooms are always kept clean and tidy. Mum always looks clean and tidy and says she is being looked after well. They have varied menus which cover different needs and
the menus change daily. It is always a pleasure to visit and we can get feedback face to face from nurses, carers and managers.
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Review of

Barchester Port Manor Care Home

from Christa L (Respite Resident) published on 13 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
The number of stars I've given in each category is not a reflection of the very good care I've received, but an honest acknowledgement that there is always room for improvement. There is a meaningful difference between good and excellent, and that distinction matters. The home itself is very opulent
and genuinely welcoming for both residents and visitors. A few small adjustments could create an even better environment, though these seem to relate more to corporate decisions than to the individual home. I will be meeting with a member of the management team to share my observations as a service user. Every member of staff has been a delight, consistently kind, considerate, and eager to accommodate me wherever possible during my post operative residency. I heartily recommend it.
Reply from Nancy Walford, General Manager at Barchester Port Manor Care HomeThankyou so much for your thoughtful words. It was wonderful having you in the "penthouse suite" you were the life and soul of Port Manor for your short stay, you kept the laughter flowing with your boundless energy. It was great to meet with you and discuss the small adjustments to the environment that you have recommended which we will of course pass on. Wishing you an ongoing speedy recovery, we are all looking forward to you popping back soon to see the Team.
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Review of

Barchester Cheverton Lodge Care Home

from Alice M (Daughter of Resident) published on 13 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I coudn't recommend Deidre and her lovely team at Cheverton Lodge enough. My father has lived there for the last 3 years and has been exceptionally well looked after by everyone. The carers are absolutely brilliant and very kind. They always prioritise my Dad's needs. They frequently keep the family
up to date with his health. They are always very accommodating and very friendly when we visit. My Dad has been very happy.
Reply from Ritu Kuruti, General Manager at Barchester Cheverton Lodge Care HomeThank you so much for your kind and thoughtful review. It truly means a lot to Deidre and the whole team.
We are delighted to hear that your father has been happy with us over the past three years. Providing compassionate, person-centred care and supporting both our residents and their families is always our top priority.
Your kind words about our carers and the way we communicate with families are greatly appreciated, and we will be sure to share your feedback with the entire team.
Thank you again for your support and for trusting us with your father's care. It is a privilege to be part of his journey and to welcome your family whenever you visit.
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Review of

Barchester Westvale House Care Home

from Mary T (Daughter of Resident) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent 3 weeks in respite care at Westvale. The staff were very caring, befriended her and supported her and us through a difficult time. I recommed Westvale without hesitation.
Reply from Denise Henry, Home Administrator at Barchester Westvale House Care HomeThank you so much for taking the time to review and we appreciate your lovely comments.
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Review of

Barchester Wadhurst Manor

from Julie A (Daughter of Resident) published on 13 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't be happier with the care Mum & Dad have received at Wadhurst Manor. They are settling in really well, which is such a comfort to our family.
From the very beginning, the staff have been wonderful. Mohammed, the Home Administrator, carefully explained everything and guided us through the
process with patience and kindness. Catalin, the General Manager, was absolutely brilliant throughout - professional, supportive, & genuinely caring. The nurses & care staff are excellent & clearly dedicated to the residents' wellbeing.
The rooms are comfortable & can be personalised, which really helps it feel like home. A particularly thoughtful touch was the welcome card with lovely words, along with a complimentary voucher for a haircut - a gesture that meant a lot.
The home is always clean & well-maintained. We're truly grateful for the care and kindness shown to Mum and Dad and would highly recommend this home to anyone looking for a safe, supportive environment for their loved ones.
Reply from Catalin Gyulai, General Manager at Barchester Wadhurst ManorThank you so much for your wonderful feedback. We are truly delighted to hear how well your mum and dad are settling in at Wadhurst Manor - it means a great deal to all of us.
Your kind words about our teams are greatly appreciated. They work incredibly hard to provide a supportive, compassionate environment, and it's lovely to know their efforts have made such a positive difference to your family.
We're also pleased that the rooms, personal touches, and overall atmosphere have helped your parents feel at home. Creating a welcoming and comfortable environment is something we take great pride in.
Thank you again for taking the time to share your experience and for recommending us so highly. We are grateful for your trust and will continue to do everything we can to support your mum and dad.
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Review of

Barchester Archview Lodge Care Home

from T C (Resident) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been in this establishment for quite sometime. I decided that its not fair on my family to administer drugs or wash and clothe me since my wife died I could not look after myself, and I cannot cook. Since coming in to Archview I have been looked after with respect, and kindness by all staff.
I now know almost everyones name on my floor, I do not go out of my room much (my fault, I do not like croweds) The staff nad management are very helpfull in every way all nursing staff are very helpfull also
This has been the most respectfull time of my life since my wife died, all of my life I have been in and out of hospitals kidney stones - strokes and given nothing but kindness, I should also mention gout, but I cannot praize the home care I get in here enough
Reply from Kasia Cyrnal, administrator at Barchester Archview Lodge Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
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