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Care Homes Owned by Barchester Healthcare Ltd

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Barchester Healthcare Ltd
Barchester Healthcare is one of the UK's most respected care home companies, providing award winning care and services to thousands of residents throughout the UK.

Barchester has a true passion to deliver the best for residents. This passion is shown in Vision, Mission and Values as well as through the actions of staff on a daily basis.

The structure at Barchester is unique as staff provided within their homes offer additional support in a number of specialist areas. The General Manager in each home has access to local specialist teams which include:

Clinical Development
Property Services
Interior Design
Hospitality
Learning & Development
Health & Safety
Information Technology

Today, the Barchester group cares for over 10,000 people at more than 200 different locations.

Barchester Healthcare Ltd Locations (278)

 - Browse 278 Care Homes and Extra Care Housing owned by Barchester Healthcare Ltd
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Barchester Falmouth Court Care Home
Dracaena Avenue, Falmouth TR11 2EW 
9.9 60 reviews
Barchester Falmouth Court Care Home, Falmouth, Cornwall
"After just a couple of weeks at Falmouth Court, we have seen a huge change in mum, she is happy, relaxed and now confident enough to join…"   Read all 60 reviews
  • from £1,500 / week
  • 66 Rooms
Location Type Care Home

Falmouth Court Care Home offers high quality residential and dementia care in a wonderful and supportive setting. The care home is in close proximity to Falmouth Harbour. Care at Falmouth Court ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Chalfont Lodge Care Home
Denham Lane, Chalfont St Peter, Gerrards Cross SL9 0QQ 
9.9 231 reviews
Barchester Chalfont Lodge Care Home, Gerrards Cross, Buckinghamshire
"We thank all the staff for kindness showed to my mother during what turned out to be a relatively short time at Chalfont Lodge. It was a…"   Read all 231 reviews
  • from £1,534 / week
  • 106 Rooms
Location Type Care Home

Barchester Chalfont Care Home is on the edge of Gerrards Cross Golf Course, just minutes from the pretty villages of Chalfont St Peter, Chalfont St Giles and Denham. It sits in magnificent ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Southerndown Care Home
Worcester Road, Chipping Norton OX7 5YF 
9.9 146 reviews
Barchester Southerndown Care Home, Chipping Norton, Oxfordshire
"My aunt moved in about a year ago and after being in another care home it was like chalk and cheese! The staff are lovely & caring and she…"   Read all 146 reviews
  • from £1,100 / week
  • 82 Rooms
Location Type Care Home

On the outskirts of the market town of Chipping Norton, Barchester Southerndown Care Home enjoys panoramic views across an unspoilt valley and the Cotswolds. The grounds of Southerndown have been ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Prestbury Beaumont Care Community
Collar House Drive, Chelford Road, Prestbury, Macclesfield SK10 4AP 
9.9 89 reviews
Barchester Prestbury Beaumont Care Community, Macclesfield, Cheshire
"My wife Sonia's inevitable and predictable death in April was by necessity an unhappy month. However, the Beaumonts' staff did all they…"   Read all 89 reviews
  • from £1,400 / week
  • 28 Rooms
Location Type Care Home

Barchester Prestbury Beaumont Care Community is situated just minutes from the beautiful village of Prestbury, Macclesfield and the home is set within the most of beautiful grounds, providing a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Barchester Bayleaf Care Home
Sallowbush Road, Huntingdon PE29 7AF 
9.9 21 reviews
Barchester Bayleaf Care Home, Huntingdon, Cambridgeshire
"From the start, I felt that Barchester was professional, but, more importantly caring. They quickly organised a show around of the home and…"   Read all 21 reviews
  • from £1,450 / week
  • 53 Rooms
Location Type Care Home

Barchester Bayleaf Care Home in Huntingdon, gives people care and support in a welcoming home. Trained, friendly staff treat care home residents with dignity and respect at all times. A wide ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Beaufort Grange
Hatton Road, off Long Down Avenue, Cheswick Village, Bristol BS16 1AH 
9.9 132 reviews
Barchester Beaufort Grange, Bristol, Bristol
"My sister's quality of life overall has been transformed positively by the care and professionalism of all the staff here. She is, at all…"   Read all 132 reviews
  • from £1,430 / week
  • 74 Rooms
Location Type Care Home

Beaufort Grange is a luxurious 74 bedded care home situated in Cheswick Village in Filton. The home accommodates those who require nursing and residential care, and also offers support for those ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Pittsmead Grange Care Home
34 West Common Road, Hayes, Bromley BR2 7BX 
Top 20 carehome award certificate
9.9 35 reviews
Barchester Pittsmead Grange Care Home, Bromley, London
Top 20 carehome award certificate
"Since Dad has been here he has been so well cared for. The staff are all so caring, it feels like a family setting. I love the lounges and…"   Read all 35 reviews
  • from £2,025 / week
  • 50 Rooms
Location Type Care Home

Barchester Pittsmead Grange Care Home based in Bromley is a friendly care environment. As well as caring for people with dementia, the care home staff offer short-term breaks/ respite for family ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Cookridge Court Care Home
Iveson Rise, Lawnswood, Leeds LS16 6NB 
9.9 107 reviews
Barchester Cookridge Court Care Home, Leeds, West Yorkshire
"My husband has now been in bed for 8 months and his care has been remarkable. Everyone is very kind and considerate with him and with me. I…"   Read all 107 reviews
  • from £1,383 / week
  • 96 Rooms
Location Type Care Home

This welcoming, 96-bed care home spans three floors, providing expert residential and dementia care for both long and short stays. Nestled in a sunny, south-facing location overlooking a nearby ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Kernow House Care Home
Landlake Road, Launceston PL15 9HP 
9.9 84 reviews
Barchester Kernow House Care Home, Launceston, Cornwall
"We'd like to pass on our sincere thanks to you and your team, with special congratulations to Vincent. Yesterday was my father's funeral…"   Read all 84 reviews
  • from £1,797 / week
  • 85 Rooms
Location Type Care Home

Barchester Kernow House makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled ... Read more

Older Person Care Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Barchester Ashlar House Care Home
St Margaret's Hospital, The Plain, Epping CM16 6TY 
9.9 171 reviews
Barchester Ashlar House Care Home, Epping, Essex
"I have veiwed a few care homes before choosing Ashlar House for Mother and am very happy with how Mother is looked after and the home is…"   Read all 171 reviews
  • from £1,900 / week
  • 44 Rooms
Location Type Care Home

A beautifully refurbished home, Ashlar House makes the most of pleasant grounds in the beautiful Epping Forest and a stunning interior to provide top quality nursing and residential care, with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Lucerne House Care Home
Chudleigh Road, Alphington, Exeter EX2 8TU 
9.9 75 reviews
Barchester Lucerne House Care Home, Exeter, Devon
"As soon as I go through the door I am warmly welcomed. I have found all the staff I have met wonderfully compassionate, caring & very…"   Read all 75 reviews
  • from £1,818 / week
  • 74 Rooms
Location Type Care Home

Barchester Lucerne House Care Home, a home rated outstanding again by CQC on 17th September 2019, makes the most of pleasant grounds and a versatile interior to provide top quality nursing and ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester South Chowdene Care Home
Chowdene Bank, Low Fell, Gateshead NE9 6JE 
9.9 68 reviews
Barchester South Chowdene Care Home, Gateshead, Tyne & Wear
"I always felt that Cath was treated with care and kindness by all staff members. The end of life care was immaculate at all times. Also…"   Read all 68 reviews
  • from £1,224 / week
  • 42 Rooms
Location Type Care Home

South Chowdene is a pleasant home situated in the middle of Low Fell. There is a large garden area at the back of home which has won 'best garden' awards for 'Barchester in Bloom'. The garden is ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
Barchester White Lodge Care Home
Braydon, Swindon SN5 0AD 
9.9 214 reviews
Barchester White Lodge Care Home, Swindon, Wiltshire
"Staff so welcoming - always. Staff are always cheerful. Aunty looks so well, she is really happy. We, as a family, are thrilled with the…"   Read all 214 reviews
  • from £1,377 / week
  • 80 Rooms
Location Type Care Home

White Lodge Care Home is a converted hunting property, thoroughly renovated for the practice of professional care within picturesque surroundings, with a lake for its backdrop. Highly qualified ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Harton Grange Care Home
Boldon Lane, South Shields NE34 0LZ 
Top 20 carehome award certificate
9.9 125 reviews
Barchester Harton Grange Care Home, South Shields, Tyne & Wear
Top 20 carehome award certificate
"We were so happy at the treatment my sister got. The care she had was 100 per sent. Also she was happy and content most of the time.…"   Read all 125 reviews
  • from £1,621 / week
  • 62 Rooms
Location Type Care Home

Set in its own grounds, Harton Grange is an integral part of the local community of South Shields. Staff provide first-class 24-hour residential care alongside expert care for people with dementia in ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Barchester Hundens Park Care Home
Hundens Lane, Darlington DL1 1JF 
9.9 58 reviews
Barchester Hundens Park Care Home, Darlington, Durham
"I can't thank ALL the staff at Hundens Park Care home enough. The genuine care, love & support shown towards Mum from day 1 has been…"   Read all 58 reviews
  • from £974 / week
  • 49 Rooms
Location Type Care Home

Hundens Park Care Centre makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Barchester Denmead Grange Care Home
Forest Road, Denmead, Waterlooville PO7 6XP 
9.9 75 reviews
Barchester Denmead Grange Care Home, Waterlooville, Hampshire
"Dad needed restbite care urgently, as mum had to go into hospital unexpectly. All of the staff at the grange were incredably, helpfull and…"   Read all 75 reviews
  • from £1,500 / week
  • 60 Rooms
Location Type Care Home

Denmead Grange is a well established home in the heart of the village of Denmead, With a General Manager who has worked at Denmead since it opened 6 years ago it is a highly regarded and consistently ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Cumberland Grange Care Home
Cumberland Way, Exeter EX1 3ZU 
9.9 52 reviews
Barchester Cumberland Grange Care Home, Exeter, Devon
"All staff are very caring. They put the needs of all residents to a very high standard. If there is a problem I am phoned straight away.…"   Read all 52 reviews
  • from £1,719 / week
  • 66 Rooms
Location Type Care Home

Cumberland Grange's dedicated staff members provide high quality residential and dementia care for older people who benefit from additional care and support in a warm and friendly ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Florence Court Care Home
243 Segensworth Road, Fareham PO15 5EW 
9.9 79 reviews
Barchester Florence Court Care Home, Fareham, Hampshire
"Excellent, high quality, all round care from the whole team. Interesting and varied range of activities for all to participate in.…"   Read all 79 reviews
  • from £1,600 / week
  • 75 Rooms
Location Type Care Home

This premium care home provides excellent residential care in a warm, homely and friendly environment. A team of qualified and dedicated staff focus on the individual needs of residents and are ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Barchester Kings Park Care Home
14 Church Road, Ferndown BH22 9EU 
9.9 46 reviews
Barchester Kings Park Care Home, Ferndown, Dorset
"We are very grateful to all the staff at the care home for the excellent care and kindness shown to our friend Marian since her arrival…"   Read all 46 reviews
  • from £1,672 / week
  • 68 Rooms
Location Type Care Home

This beautiful purpose-built home provides high-quality residential care to older people, including those living with dementia. The 24-hour care is provided in a warm, welcoming environment, with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Reigate Beaumont
Colley Lane, Reigate RH2 9JB 
9.9 144 reviews
Barchester Reigate Beaumont, Reigate, Surrey
"My Mother has Alzheimers, and never really settled in her last care home where she spent nearly a year. Since moving to Reigate Beaumont…"   Read all 144 reviews
  • from £1,800 / week
  • 60 Rooms
Location Type Care Home

Reigate Beaumont is situated in extensive, beautifully maintained gardens on the outskirts of Reigate Heath, based in Surrey. They provide first-class 24-hour nursing and residential care - in the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Juniper House
Candleford Close, Brackley NN13 6JZ 
9.9 106 reviews
Barchester Juniper House, Brackley, Northamptonshire
"The careers at Juniper House are always thoughtful, kind, considerate, supportive and funny. The time my husband has been in the home…"   Read all 106 reviews
  • from £1,800 / week
  • 60 Rooms
Location Type Care Home

Purpose built and caring for residents since 2012 Juniper House is a sixty bed capacity care home from Barchester Healthcare, one of the leading UK care home providers with over thirty years ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Canmore Lodge Care Home
161 Robertson Road, Dunfermline KY12 0BL 
9.9 66 reviews
Barchester Canmore Lodge Care Home, Dunfermline, Fife
"Mother is happy and very well looked after. She is very fond of staff members and always appears comfortable in their presence. She enjoys…"   Read all 66 reviews
  • from £2,297 / week
  • 72 Rooms
Location Type Care Home

Canmore Lodge is a purpose-built care home situated in a quiet area on the fringe of Dunfermline. It is a single storey building designed to allow disabled access and is set in pleasant landscaped ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Barchester Mount Tryon Care Home
Higher Warberry Road, Torquay TQ1 1RR 
9.9 101 reviews
Barchester Mount Tryon Care Home, Torquay, Devon
"Mount Tryon Nursing Home is excellent. It's welcoming, full of life and heart. All the staff are caring, compassionate, friendly,…"   Read all 101 reviews
  • from £1,638 / week
  • 58 Rooms
Location Type Care Home

Mount Tryon is situated on top of one of the 7 peaks of Torquay and sits in beautiful private grounds. They provide excellent 24-hour nursing and residential care with a dedicated community for ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Highfield Care Home
Lakeside Approach, Tadcaster LS24 9PG 
9.9 21 reviews
Barchester Highfield Care Home, Tadcaster, North Yorkshire
"My mother is extremely well cared for by a dedicated and compassionate team. The excellent facilities, outstanding food, regular activities…"   Read all 21 reviews
  • from £1,691 / week
  • 66 Rooms
Location Type Care Home

Barchester Highfield Care Home in Tadcaster offers respite care, dementia care palliative care and other care services. A highly qualified team of staff delivers respectful and dignified care. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Moreton Hill Care Centre
Standish, Stonehouse GL10 3BZ 
9.9 124 reviews
Barchester Moreton Hill Care Centre, Stonehouse, Gloucestershire
"Lovely Care Home. Staff pleasant and obliging. Always smiling. Food looks and tasts amazing Clean and infact spotless Rooms resemble…"   Read all 124 reviews
  • from £1,589 / week
  • 67 Rooms
Location Type Care Home

Overlooking stunning views of the Cotswold countryside, Moreton Hill Care Centre has been completely restored to become one of the finest care homes in the area. Moreton Hill provides first-class 24 ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Queens Court Care Home
32/34 Queens Road, Wimbledon, London SW19 8LR 
9.9 222 reviews
Barchester Queens Court Care Home, London, London
"My husband moved here after a stay at hospital for respite care to get stronger prior to returning home. He was very well looked after by…"   Read all 222 reviews
  • from £2,200 / week
  • 43 Rooms
Location Type Care Home

Queens Court is based in the heart of Wimbledon SW19. This unique city boutique care home is located in a residential street just minutes away from the train, tube and tram service. Easily located ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Manor Care Home
Haydon Close, Bishops Hull, Taunton TA1 5HF 
9.9 104 reviews
Barchester Manor Care Home, Taunton, Somerset
"The home has cared for my mother extremely well. She has recovered very well from a major operation. The physio team have been amazing in…"   Read all 104 reviews
  • from £1,500 / week
  • 80 Rooms
Location Type Care Home

Situated on beautiful grounds on the edge of Somerset, professionals provide first-class 24-hour nursing and residential care and for those who are living with dementia in a modern purpose-built ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barchester Snowdrop Place Care Home
Pavilion Road, Hedge End, Southampton SO30 2ZS 
9.9 63 reviews
Barchester Snowdrop Place Care Home, Southampton, Hampshire
"After a sudden illness, we had to make the hard decision to put our mother into a care home for respite care, which turned out to be a…"   Read all 63 reviews
  • from £1,814 / week
  • 68 Rooms
Location Type Care Home

Snowdrop Place is a beautiful home, designed for those looking for quality residential care along with a dedicated and supportive community for those with cognitive impairment and living with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Hall Park Care Home
Squires Avenue, Bulwell, Nottingham NG6 8GH 
9.9 129 reviews
Barchester Hall Park Care Home, Nottingham, Nottinghamshire
"Dad came from hospital and Hall Park on Friday 20/3/26 for palliative care. He died peacefully 1 week later on 27/3/26. The care was…"   Read all 129 reviews
  • from £1,255 / week
  • 62 Rooms
Location Type Care Home

Hall Park is a warm and inviting residence in the suburbs of Nottingham; it is surrounded by parks and greenery and with great access to local amenities. With 62 bedrooms divided between ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Barchester Mill Court Care Home
Christmas Hill, Shalford, Guildford GU4 8HN 
9.9 27 reviews
Barchester Mill Court Care Home, Guildford, Surrey
"The entire team at Shalford have been exceptional. We approached them at very short notice with an immediate and unique care requirement…"   Read all 27 reviews
  • from £1,850 / week
  • 60 Rooms
Location Type Care Home

Barchester Mill Court care home in Guildford offers a welcoming home for residents. The home has lots of facilities and daily social activities which residents can participate in as much as they ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Barchester Healthcare Ltd Reviews (24711)

9.7

Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.683) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.

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Review of

Barchester Chorleywood Beaumont Care Community

from Shiona R (Wife of Resident) published on 10 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband, who is suffering from a form of dementia, went into Beaumont for 10 days .respite care and was extremely well looked after. The facilities and ambience of the care home are very good and offer a space for everyone whether sitting reading alone or mixing with other residents. Visitors are
also made to feel very welcome at any time of day or evening and we shall have no hesitation in using Beaumont's services again soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Barchester Westvale House Care Home

from Gillian C (Daughter of Resident) published on 10 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum loves it here! She always says she wants for nothing and she loves the staff. Personally I find the staff very friendly and approachable. The home is clean and tidy, with excellent facilities. It is always a hive of activity with things going on for residents all week. I feel the home is well run
and it is never a chore to visit. Mum is very happy and feels at home here. 10/10 from me.
Reply from Sarah Jones, General Manager at Barchester Westvale House Care HomeThank you for your lovely Feedback, your mum is a pleasure to look after and the staff adore her. From the moment I met your mum when she was in the hospice I knew she would be a perfect fit for Westvale, she brightens everyone's day with her kindness and laughs. We pride ourselves here at Westvale for creating a warm and homely atmosphere where our residents can thrive and be happy, which from your feedback shows we are fulfilling this. I will share your compliments with the team, as they will be happy to know the positive impact they are having with your mum.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Activities
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  • Safety / Security
  • Rooms
  • Value for Money
Review of

Barchester Harper Fields

from David F (Respite Resident) published on 10 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been acquainted with Harper Fields from the time it was planned. Having had experiences of other care homes I knew how it offered not just excellent care but also much needed activities to keep residents occupied, so often missing.
I was in for respite after partial replacements of both knees.
All staff, without exception, were friendly , helpful and knew you by name.
As I had expected I was well looked after.
Reply from Hayley Wilkinson, General Manager at Barchester Harper FieldsWe would like to take the opportunity to thank you for you feedback following your recent respite stay with us, the staff will be pleased to hear that they have met your expectations. The Kempton staff are missing you daily chats and company.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Barchester Hilderstone Hall

from Angela T (Daughter of Resident) published on 10 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the day Dad arrived almost a year ago now, every member of staff (whether it is the carers, nursing staff, cleaners, laundry or management) have all treated him with dignity and respect.
The care workers are attentive, professional and passionate about their job - for which I am extremely grateful.
I
am always welcomed with a smile and a wee chat from everyone when I visit, it really is a great place.
The rooms are all spacious and decorated lovely, Dad was able to bring his computer with him to be able to stay in touch with family and friends - fabulous.
It's a pleasure for me to visit him at Hilderstone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Barchester Lancaster Grange Care Home

from Caroline A (Daughter-in-law of Resident) published on 10 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both parents-in-law joined the home early 2025 and the care delivered to my father-in-law up until his death was excellent and catered to his individual nursing needs well.
My mother-in-law is living a beautiful life with up to 4 daily activities including trips out, singing, art, talks, music, visits
from animals and children. The list of activities is absolutely endless and the activity leaders are so encouraging and caring. At home her dementia meant a cycle of little to entertain and engage her but at Lancaster Grange she is truly living a new and enlivened life. She enjoys the dining experience, has made many friends and her well-being has improved a thousand fold.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Barchester Farley Gardens Care Home

from John L (Son of Resident) published on 10 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was in Farley gardens for a period of respite for 9 days.
She was extremely well cared for, had a fun time and was very complimentary of all the staff, management and services.
My own experience was that all involved were very professional, hard working, kind and caring.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Barchester Westergate House Care Home

from Ian B (Son of Resident) published on 9 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After careful consideration we decided this was the best home for my Mother Lesley, and we were not disappointed with our choice, from the minute you meet Paul the manager and his team at the front of house the greeting you receive the minute you walk through the door on every visit was so welcoming.
Once you start to walk through the home you know you have made the right choice for a love one, the staff throughout the home are just magnificent, they keep you up to speed with any incident that may have occurred, but I had no concerns to my Mum's well being as they are so well looked after, I even got cup of tea and a biscuit on every visit.
My Mum sadly passed away at 96 but she couldn't have been in better hands in last years.
Ian
Reply from Paul Middleton-Russell, Senior General Manager at Barchester Westergate House Care HomeDear Ian,
Thank you for taking the time to share such a heartfelt review. Thank you for your kind words and for placing your trust in us to care for your mother Lesley. We are grateful that you chose Westergate House and that you felt welcomed and supported from the moment you first visited. It means a great deal to hear that our team helped provide reassurance, comfort and compassionate care throughout your mum's stay. We are especially pleased that our communication with you and the warm atmosphere within the home gave you confidence that she was receiving the care and attention she deserved. Your comments will be shared with the staff team, who work tirelessly to ensure that every resident feels safe, valued and cared for. Knowing that your mother was happy and well looked after in her later years is the greatest compliment we could receive. Thank you again for your thoughtful review and for allowing us to be there for your mother and your family during such an important time.
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Review of

Barchester Shawford Springs Care Home

from B B (Respite Resident) published on 9 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very enjoyable stay for my 2 week respite. I needed a peaceful surrounding when I came out of my hospital operation and Shawford Springs certainly delivered that. I've enjoyed joining in the activities and my visitors were made very welcome. The only thing that I think should be addressed is that
when the weather is extremely hot a fan should be placed in the room.
Reply from Claudia Nunes, General Manager at Barchester Shawford Springs Care HomeThank you for sharing your thoughts and experience with us here at Shawford springs on your experience. We appreciate the time taken and value your words and feedback.
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Review of

Barchester Chestnut Gardens Care Home

from Gillian P (Resident) published on 9 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've enjoyed my events and exercises. We enjoy them, like the making of the Ascot hats. Now have a Resident Ambassador
Reply from Gayane Selimyan, General Manager at Barchester Chestnut Gardens Care HomeThank you so much for taking the time to leave such a lovely review and for sharing your experience with us. We are delighted to hear that you have been enjoying the activities and exercise sessions, especially creative events such as making the Ascot hats. It is wonderful to know that these activities bring enjoyment and create happy memories for our residents.
We are also pleased that you have embraced your role as a Resident Ambassador. Having residents actively involved in our home and sharing their ideas helps us continue to create a welcoming, engaging, and inclusive community for everyone. Your enthusiasm and participation are greatly appreciated by both our team and fellow residents.
Our dedicated staff work hard every day to provide meaningful activities, compassionate care, and a warm, supportive environment, so it is incredibly rewarding to receive such positive feedback. Thank you once again for your kind wo
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Review of

Barchester Cumberland Grange Care Home

from Deborah C (Daughter of Resident) published on 9 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are very caring. They put the needs of all residents to a very high standard. If there is a problem I am phoned straight away.
I could not wish my mum to be anywhere else.
The food also is to a very high standard.
Reply from Beth Cheffings, General Manager at Barchester Cumberland Grange Care HomeHi Debbie, Thank you so much for your kind words.
It means a great deal to know that you feel your mum is receiving the high standard of care she deserves. I will be sure to share your lovely feedback with the whole team.
We truly appreciate your support and trust in us.
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Review of

Barchester Shelburne Lodge Care Home

from Joan A (Resident) assisted by family/friend published on 9 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think this home is marvellous. The food is very good and they accomodate any requests you may have. The staff are lovely. Entertainment is very good. I love the quizzes. Nice to see animals brought in occasionally.
Reply from Madalina Lovin, General Manager at Barchester Shelburne Lodge Care HomeThank you so much for taking the time to leave us a review. Feedback is very important to us all here at Shelburne Lodge. I will share your feedback with the team. Thank you again (Madalina Lovin Email: madalina.lovin@barchester.com Position: General Manager)
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Review of

Barchester Tewkesbury Fields Care Home

from Stephanie J (Daughter of Resident) published on 9 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Philip, Katrina and the team of carers at Tewkesbruy Fields have been amazing.
My dad has been so well looked after. The home is clean, comfortable and most importantly doesn't feel like a care home - it feels like a very nice hotel.
I can thoroughy recommend to anyone who has a family member requiring
care short term or long term. Thank you all so much for the care you have given.
Reply from Katrina Perry, Administration Manager at Barchester Tewkesbury Fields Care HomeDear Stephanie, many thanks for your review this will be shared with our amazing team.
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Review of

Barchester Shelburne Lodge Care Home

from Jackie D (Daughter of Resident) published on 9 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in this care home for 18mths She refers to it as her new home with her new family. She is very happy here and all the staff are wonderful.
The activities and attention to detail are very good.
I would highly recomend this facility to anyone
Reply from Madalina Lovin, General Manager at Barchester Shelburne Lodge Care HomeThank you so much for taking the time to leave us a review. Feedback is very important to us all here at Shelburne Lodge. I will share your feedback with the team. Thank you again.
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Review of

Barchester Waterside Court Care Home

from Terry S (Respite Resident) published on 9 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have just enjoyed a most necessary 8-day respite stay at Waterside Court in June 2026. I'm 88 with a degenerate lumber spine with Parkinsons in for good measure, and a widower living on my own in Leicestershire. Choosing Waterside Court was because my daughter lives nearby in Wallingford, a closeness
that did my spirit good as well. Waterside Court is of a standard that one would expect of such a modern facility, and with the Barchester name behind it. A special feature is the Cafe by reception - brilliant.
A most impressive feature is the quality of the care given by the staff, warm, detailed, knowledgeable and sprinkled with empathy. I imagine the manager should be compliemented for this, breathing these qualities into the staff. I have already reserved a week's respite in December.
Just one worry for me - the ansence of a grab rail on the shower wall.
Reply from Clem Heriman, Senior General Manager at Barchester Waterside Court Care HomeThank you so much for your encouraging words for the team here. We are so pleased to hear that you enjoyed your respite stay. Our Life Enrichment programme is unparralled and we continue to look for more ways to ensure everyone's individualism and their hobbies is reflected in daily activities provision. Thank you so much for your feedback and we look forward to seeing you again soon.
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Review of

Barchester Chestnut Gardens Care Home

from L P (Resident) published on 9 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Chestnut Gardens is the place I have become an ambassasor. I do care for my family and others. This place is nice and I am happy to respect Chestnut.
Thanks
Reply from Gayane Selimyan, General Manager at Barchester Chestnut Gardens Care HomeThank you so much for taking the time to leave such a wonderful review. Your kind words truly mean the world to us, and we are incredibly grateful for your continued support.
We feel so fortunate to have you as one of our resident ambassadors. Your positivity, enthusiasm, and willingness to get involved in our activities help create such a warm, welcoming, and vibrant community for everyone. It is always a pleasure to see you participating, encouraging others, and helping to make our events so enjoyable.
Your support and dedication do not go unnoticed, and we genuinely appreciate everything you do for both our residents and our team. Having residents like you who actively contribute to the life of our community is something we truly value.
Thank you once again for your thoughtful review, your kindness, and for being such an important part of our community. We look forward to sharing many more wonderful moments and activities with you in the future.
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Review of

Barchester Hethersett Hall

from P C (Daughter of Resident) published on 9 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in the home since February and is very happy.
She has been on outings which she really enjoyed.
She loves it when the animals come to visit.
All the staff are friendly and kind, they make all visitors very welcome.
Reply from Elena Sandu, Senior General Manager at Barchester Hethersett HallThank you so much for your kind review, your support means a lot to us.
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Review of

Barchester Washington Grange Care Home

from Shirley D (Friend of Resident) published on 8 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's not appropriate to specify a date. My friend has been a resident at Washington Grange for over 6 years. During that time he has been close to passing, but through the care and help from the staff, he rallied round and is now doing really well at 97. He is well cared for and often encouraged to
join in the various social events at the home.
I can't fault the care he receives and any concerns are duly sorted. Visiting my friend twice a week I have seen staff came and go, but all staff are attentive to my friend.
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Review of

Barchester Collingtree Park Care Home

from Gina R (Friend of Resident) published on 8 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am a friend of a resident at Collingtree Park Care Home, and I was pleased to see that the home had such a warm and friendly atmosphere.
The staff are kind to the residents, and they are well looked after.
I would highly recommend Collingtree Park Care Home to anyone looking for a care home.
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Review of

Barchester Oak Grange Care Home

from David J (Husband of Resident) published on 8 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything we (my wife who was there for Respite Care + I) encountered was excellent. On entry, the welcome was immediate + warm. The staff took trouble in ensuring that the room was arranged to suit my wife's needs. During her week's stay, staff were caring, pleasant + attentive to her. The Care Home
itself was spotless, and well designed, giving a feeling of spaciousness, If one has to stay in a Care Home, this is the one to choose!
Reply from Georgia Baxter, deputy manager at Barchester Oak Grange Care HomeThank you very much for your kind words. I will ensure this is shared with the staff team here at Oak Grange. We pride ourselves on delivering excellent person centred care and I am glad to hear that your wife had this experience with us. Receiving feedback like this from relatives means a lot to us at Oak Grange. You are both more than welcome to come in and join us for a coffee and cake anytime and we look forward to seeing you and your wife again in the near future.
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Review of

Barchester Laurel Bank Care Home

from G W (Son of Resident) published on 8 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Laurely Bank has a lovely atmosphere and great staff. The staff make every effort to maker sure my mother is well looked after. Laurel Bank is a nice place to visit and I always enjoy my visits and interaction with the staff! Although its not an ideal situation for Mum being disabled the staff are great
helping her to cope - of course its not perfect but in comparision to all the care home's in our area its the best by a mile!
Reply from Lyndsay Scott, General Manager at Barchester Laurel Bank Care HomeThank you for your kind review. I am glad that your Mum is being well looked after and that the atmosphere in the home is lovely, this is something that we work hard on at Laurel Bank to make the life of the residents positive and meaningful.
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Awards / Recognitions (18)

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